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The staff were very helpful with any queries about the area. The view from the balcony was stunning, breakfast was plentiful and the dinner we ate in the restaurant was supberb. There was some kitchen smells in the corridor but once in your room it was fine
View from room was excellent and friendliness of staff
Beautifull view from balcony over the lake !
Friendly stuff, food was good and the Internet conection worked very well. Furniture dated, very warm in the corridor and you could even smell what was on the menue ...
...situation ...hotel could benefit from a make over ,no maintenance done for years. We have been there several times and what a pity - now for the last time. Too much wear and tear and expensive ,as well diner in the hotel.
We were there during the Christmas season and enjoyed the Christmas market and the small town atmosphere. Excellent St. Nick parade.
The hotel had a great location right on the lake and was also handy for the local ski area. Superb views when eating breakfast. Ferry across the lake (summer) 2 mins walk from hotel. The hotel needs some serious investment. Such a prime location should really be offering better facilities. The room which I was allocated was whilst large, had an old push button television, a 70s style radio alarm clock featured in the bed side fittings, the furniture was tired and rooms were accessed via a very old lift system. The staff could have been a little more informative when checking in as there was a 25% reduction available on ski lift passes. Was not told of this until after and nor was I told that the pass could be used at near-by Engelberg.....a much larger ski resort than at Beckenreid.
the hotel is located in a quiet litte village, yet close to main roads. The cuisine is a one would expect; honest food, tasty and no-nonsense. Service is flexible and very friendly. Very clean rooms, spatious and equiped with a nice functional bathroom. Hiking trails in front of the hotel!
position, views, outside dining, secure parking. Had booked for 3 nights and got there to find the third was free. Good food! no
The view. Secure parking for my motorbike. The evening meal. Friendly staff. My room was on the third floor of the hotel and was very basic - more like a hostel room than a hotel room. There was a vaguely unpleasant smell too. The room had bare pipes running through it and the shower cubicle was part of the room itself, separated only by a shower curtain. Very basic.
Friendly welcome, pleasant lakeside location, good breakfast, reasonable price and a sound overnight stop. Impact of railway noise
it was booked in advance and it was not far from the highway the room was very poor decorated and the neighbours could look in the room
I will not recommend this hotel.
Clean youth hostel would be much better than this place. There are lots of things they can improve with a little care. Worst thing was that I have got few insect bites which was most likely tick bites.
Room was large and comfortable, with a good size bathroom. Owner was very helpful with maps and guides for the area. Found it overpriced in terms of both room rate and food prices, but found everything in Switzerland to be extremely expensive.
Basic room with all necessaries for one night stay. Nice view from the terrace. Sink was in the main room, not in the toilet. Outdated room.
/view and proximity to centre
The room conditions should be bether for the price. The bathroom is really small.
The beautiful sight on the lake, the excellent food, the relatively cheap prices (for Switzerland). Of course still expensive coming from another European country. But this is well known. The breakfast was too late. We had liked to leave as early as possible on Sunday to travel further to Rome. Normally breakfast was forseen at 0700 Hr, but we had only breakfast 10 minutes later. We also had to ask for the owner to be able to pay the hotel bill. (But of course Sunday morning: I understand).
The price is too much expensive than its level and quality.
Breakfast below acceptabel level. Besides the city tax mentioned on the web side they charged another ' orts-tax '
the view comfort and facilities
with breakfast, coffee contains dirt (old bread?..) no excuses..
The proprietors were extremely kind, curteous, and helpful at check in. The dinner at the hotel was excellent.
Very nice and comfortable hotel in nice surroundingRooms big and very cleanRestaurant has excellent food
nothing the description said a lake view there was no mention of a railway line with trains every few minutes all through the night
Nice staff, good views, comfortable. Close to town center. Breakfast buffet was not impressive. Rolls, jam and butter only was served. Showers were dark as bathroom lighting was poor. A bit expensive for what you got.
pleasant helpful staff could be noisy with close proximity of railroad
Yes whey wher lots bad thing about the hotel which it was not worthet for the money i paide.The toilet wher out side the room and the shower was in the midle the room,room was not big and dint have curtens eather.I regrated my self for the money i paid for that hotel.
Really nice view on the lake and the mountain. Comfortable balcony.Good buffet breakfast. Nice people. The only (minor) thing was a lot of noise in the middle of the night (saturday) under the hotel's windows due to people coming out of a bar near by.
Nice room with balcony, staff were friendly Needs updating.
The hotel is located in the nice small village Gersau on Vierwaldstaettersee - all rooms have balconies, overlooking the lake. The staff apparently does not speak any language than German. Bill settlement by a credit card caused major confusion of the reception staff, and check-out process took at least 15 min.
Decoration of the hotel interior was wonderful and the staffs were so kind.
Rooms were clean and tidy. Great view of the lake.
The hotel was excellent, nice view, good staff and very good breakfast!
Breakfast is fine. In the middle of nowhere.Only one opened resturant and a pub nearby. The hotel has a resturant but wouldn't open because the amount of people isn't enough. The local church rings the bell at odd times. There isn't a ventilation in the toilets. No smoke detector in the room.
Well, I do not know why people are going to have vacation at this place. In front of the hotel is a noisy main street, the furniture has ether be renewed or the rate has to drop, at least at this time (Jan) of the winter. The only highlight are the nice people.
rooms cleen goos location goos brakfast
Clean, well located, a nice stop on the way to the south. We feel far from thetraffic and the journey, but being so close to the motorway (5 min only).
nice place with good stuff. A little bit far from Stans. 10-15 minutes by car.
We just satyed one night, then travelled towards Italy. The hotel is simple, clean and situated in a very quiet town with some amazing views.
The location was excellent for its beauty, convenience to the lake and for quietness and proximity to rail station. The staff were professional and friendly and made us very welcome. Breakfast was served in a pleasant room and we were able to enjoy lake and small town. A good experience in superb location We didn't stay long enough to experience the food but the dinner menu looked promising and of a high quality The modern art decoration by Lausanne Art school throughout our room was surprising in a traditionally old style hotel but was refreshing too! Daring and unconventional
Very friendly and helpful owner and staff; clean rooms with good shower; excellent restaurant and beautiful location there were no curtains on the window in my room
personal and kind approach
amazing resaurant! and great service
Nice place. Very poor comfort, room was bad, breakfast was poor, very noisy train, service was low. Hotel deserves 1 star, not 3.
Felt at ease during my stay with the staff helpful and polite
Evening meal very good
It was convenient to other restaurants, train and bus station and was a good area for us to stay considering that we were visiting friends/relatives in the surrounding towns. By being convenient to the train station, we were able to travel into the cities in the nearby area.
Good location, good food and good design, relaxed atmosphere In summer time some rooms are quite warm