Fabulous hotel. Huge very luxuous rooms. Perfect, very nice staff. The best breakfast we never had in a hotel.
room was very nice, location perfect entrance is not convenient for cars, and main door is not impressive as it should be
Very good location, close to the city center and sea site; ecxelent decoration, friendly stuff and clean... Everything was perfect
Very well run hotel with good services in an ideal location Some of the light coloured carpets in the room and corridors were marked/stained.
Great destination ... staff is extremely friendly, extremely good spa and gym, brand new and very nice, ... Do not change anything, just perfect
Excellent staff who took initiatives to be of assistance. Internet in room did not work, even though that had been requested as essential
Hotel facilities and good service.
Very satisfied by the high standard of service and facilities. It is an excellent place to relax in the middle of the city.
Stayed here many times and "£ per luxury offered" is probably the best value experienced. The rooms are superbly designed and the beds very comfortable. Attention to detail in every aspect of room provisions for business or pleasure. All room electicals modern and working. Buffet Breakfast plentiful and good choices. Immaculate public areas. Free valet parking. Everything you would expect from a 'proper' 5 star hotel. Staff at breakfast slow and couldn't understand basic English words like "tea" or "coffee", or their Turkish equivalent. Annoying, but gave us something to laugh about!! Would have expected fresh orange juice at breakfast, not the sunny-delight-style provided. Tried to stay an extra night but reception insisted they were full, yet booking.com showed plenty of availability.
We got excellent service. The spa is one of the best i've every seen in a hotel.
It's new, modern and has a good location. The gym consists on only 2 runways and one bike.
Nice and helpful personnel, nice roof-top. Bathroom lacks odor insulation (air conditioning), it is almost see-through and very awkward for double room which is not for couples.
Close to the fair and the city. Surroundings are not really enjoyable with the building site right in front of the hotel.
The hotel is near the center and the beach of izmir but the location it is no good. when I check out they told me to pay breakfast separate but breakfast included in room price. they hv taken photocopy of booking com confirmation and I didn't pay finaly.also few persons of the staff speak english. generally staff are unfriendly.also none taxi driver speak english
Perfect view from 12th floor down on Izmir - ask for a room with view! Rooms have style and sophisticated details.
For the star rating and fo rthe price the breakfast is very poor, must improve.
Great view of Izmir port
lobby open 24/7 and they fixed a taxi for us to go to the airport without any problems the bathroom in our room was in need of an upgrade
the staf was very helpful, the location of near subway station was very good, the close position of the bazar the toilet on the room was old
location staff can not give information about sightseeng of town
The hotel lies close to the old market and the bay both of which are a five minute walk from it. It lies however a bit further from the modern side with the bars and restaurants. We stayed at the hotel for a few days. Our bed sheet were never changed and the main lamp of the room was off as well as other lamps in the room. When we asked for toilet paper, which was finished, we did not get it and had to look for it ourselves in the common area closets!!!! The fridge was broken. Moreover the plumping system was terrible. The shower did not have any pressure so we could not clean ourselves properly and could not make combinations of cold and warm water to yield a proper temperature.... Walls are too thin and you can hear, quite crisply what others do in their rooms. Overall a bad experience, apathetic service and poor management of the place.
channel 27 really aweful bathroom. dirty bathroom
The staff was generally friendly, and attempted to make ammends after we were dissatisfied with our room, even going so far as giving us a free one-night stay for our future use. Breakfast spread was very good, with typical Turkish style with other non-Turkish traditional foods such as cereal. Wireless internet worked well throughout the hotel. The room was basically clean and functional. The location was good and central for doing what we had come to do. The lights didn't work in the first room they rented us, then the second room they took us to had similar problems where only some of the lights worked. There was a strange smell to the room, like a smoker's residue. The decor was outdated and dingy. The bathroom shower didn't close all the way, so water got on the floor everytime we took a shower. There wasn't any hot water in the mornings. We felt the room was overpriced for the condition it was in.
we go for the work yes the pictures of the hotel in your sites are not like reality!!
The hotel has a perfect location.It's so close to the significant points in İzmir city center.Important points are in a walking distance. It has a good service and helpful staff...It has a very rich breakfast menu and clean rooms with Satelite TV and Minibar... It can be a bit noisy especially in the day-time...
Very helpful staff, very clean, nice breakfast,parking site and comfortable triple room. I would recommend this hotel to foreign travelers,bcs of good location in center. Even the area seems not good, it is saved and colourful. noisy in mornings bcs there are many traditional shops in the hotel street.
the staff was excellent, very helpful and responsive to any demand or question; hotel is very clean and air conditioning is available in the rooms; breakfast is good, the only thing missing is the coffe (they provide only instant coffe and tea), but you can get a very good turkish coffe in the nice coffe places the hotel is very nice and very well positioned in the center of the city but is a bit difficult to find it; the streets are very narrow and its difficult to get access by car
Excellent location in a market street, great breakfast, nice staff (speaking excellent English). If you are by car, not easy to reach because it's in the middle of a market street. It has a parking, though.
Staff were very helpful, breakfast was most generous, the room was decent size,it was clean; it was what it said it is: a two star hotel. Location, near the bazaar, could be off-putting,the dogs in the parking area could be a problem at night.
Very good breakfast buffet on the top (3rd floor). Room was clean & modern. Staff were friendly, though most had limited English. AC was very good. The street this hotel is on had many little eateries, grocers, & food shops. Surrounding area is a backstreet market zone on the grungy side with many street dogs. Internet was fritzy one night out of four. Big TV in the breakfast room disturbs the morning tranquility.
I've been there only for one night; found good cleanlines, very good position, optimum breackfast ang good staff. Good value for money. The rainy day ;-))))
Clean, stylish room, nice staff, excellent value-for-money dinner at the restaurant hotel (fresh fish and salad), elegant decor. Hard to locate in a local, busy area.
Charming, comfortable hotel within walking distance of most attractions. Excellent breakfast buffet and helpful staff. Truly service with a smile.
Clean rooms, helpful stuff with excelent English.
The staff were very helpful and generous in all matters and enquiries. The breakfast was fantastic, it had a great variety of everything you could want. The rooms were great, very clean and modern and had everything that you could want. It is a great location for the markets, the agora and the park section and museum section of town. The hotel caters mainly for Turkish/International businessmen, so a solo traveller looking for planned tours of northern tourist sites was not something they were use to organising, however, it worked out in the end. Also the area is very safe during the day, but if you are female and a solo traveller is not too safe to go out in this area in the evening.
Agora Konak Saray Hotel had the most friendly staff of anywhere in the world, and was very comfortable. A long way from the Bus Station of only purpose of staying in Izmir is as jump off to surrounding ruins etc.
location, comfort, cuisine and all others no
Competent almost to a fault. Excellent internet service and included in the hotel room rate. The only fault I could find was that the bathroom scale displayed "Lo" which I am sure did not refer my weight. Probably the battery was shot.
From the standpoint of my travel experience I could confirm that this Hotel offers one of the best service I've seen. The room was spacious, staff friendly, reliable internet connection, business center offers whatever is needed for printing out the docs and etc. I agree with the other references - the hall for breakfast is not enough for such big Hotel, however I was lucky not to face the crowd since was not eating in the early morning. As for comments - would be nice to have additional hooks for towels and bathrobe in the bathroom, and also I had some problems with AC - the temperature was automaticly set to 25 C and it was too hot with no possibility to change that
Friendly staff with professional attitude. N.a.
This is nice hotel in the center of Izmir. It stands near the sea and there is a gret wiev from the room. It's rather cmfortable to go walk aroud and stay in city center when you stay in this hotel.
We had a suite, which I could not fault at all..very comfortable clean and as id expect from movenpick hotels......I Have been in a few. BUT..............see below The staff are really friendly, accommodating, polite ,but regrettably seem a little untrained, and lacking in common sense. It wouldnt prevent me from staying in your hotel again, I find it kind of charming in a way, but im sure others might find it irritating....the areas of service im referring to are room service and breakfast service...........I Will not add any specific complaints, because no one was rude, quite the contrary. But it feels as if your kind friendly staff might be out of touch with international standards , where service is concerned.
The staff were incredibly polite and accommodating. They were polite and welcoming from the second I stepped into the hotel. Once upstairs I felt very comfortable that they would ask if it was ok to enter the room to leave the luggage inside. They also had more than enough hotel staff at all times that I never had to wait to have a question answered. The bar the top floor was beautiful and the bartender was very sweet and engaged in conversation with us about our trip in Turkey so far. The rooms were beautiful and the sound proof windows worked excellently despite being next to a busy city.
Very good hotel in a very good location. Rooms are not standart (size, view, etc.) We were a small group and had different rooms for the same reservation. This should be mentioned on the reservation form. In this location, we would like to see the sea, not the other appartments on the back side of the hotel...
First & most important was the outstanding service. The level of service that really proves Movenpick understands from top-to-bottom what real service means, Genuinely friendly, expediant & constantly professional, such a rare commodity found in any industry or any country. Safe, clean, comfortable, convenient, even luxurious isn't what brings me back. It's always about the service! Movenpick (Izmir, Turkey) gets top marks across the board. I'm already looking to find Movenpick for my upcoming travel destinations. Wonderful to have seperate bathtub & walk-in shower. But, if one wants to take a bath, the bathtub too narrow in width to sit comfortably & too high to step into, especially for shorter women &/or older individuals with arthritis of the knees or hips.
i see this hotel very nice hotel and pepole very helpful no nothing every thing good
the kindness of the stuff too much noise in the room from outside because of bad windows
The design of the hotel was modern and attractive. Our standard double room was spacious with a very clean and attractive bathroom. Unfortunately, we found the reception staff quite abrupt and unhelpful when we arrived.
the room was clean and luxurious, with thoughtful attention applied particularly in the bathroom. there was a flight of stairs to the lifts in order to get to the rooms, however the sexurity guard was always very helpful. the lock on the inside of the room is not child friendly as- all it takes is the child to pull the door handle which unlocks the door automatically. the swimming pool was also too cold for comfort-we did not go in, which is a shame as it was beautifully designed
Hotel was in a quiet neighborhood close to the Grand Bazaar, Hagia Sophia and the Blue Mosque. Hotel staff was friendly knowledgeable and rooms were exceptionally clean and comfortable.
The hotel is really excellent!
Enlgish speaking staff. Room was comfortable especially for the price. Location was the weak point
very nice desing and location in izmir
I enjoyed the comfort offered by this clean, well located hotel.
pool is available but vey small very noisy due to the works in the street, up to 1 o'clock in the night. My windows was
Good location, within a block of the downtown bus station overpriced for what you get sterile atmosphere
Extremely convenient Hotel for my needs.
Convenient location, no noise during the night, free wifi, friendly people The quality of the breakfast, the cleanliness of the room, old sanitary ware.
First, the quality of room equipment and amenities Second the locatrion, with freearking inclusive, close eveywhere Third the friendly manners of the staff Defintely an hotel to recommend In our sopecific room ( 503) the air condition did not work properly, and I think was because filters were not taken care as should be, but in general we are satisfied with the service.
The situation The room smells tobacco
It was ideally situated for our purpose. Plenty of transport was available. Also close to International Fair. I did not like my glaass of orange removed each time I went to the breakfast buffet. Whilst eating breakfast I did not expect staff to be cleaning and polishing around me.
The help and advice form the front desk staff was excellent at all times. They were frinedly courteous and very professional Dinner at the restaurant was quite poor - we chose a' la carte & so many dishes were not available, and almost no deserts. If we had known that in advance we would have gone elsewhere.
Great location, harbour view, helpful staff.
This hotel is fantastic value for your money. The room was large, very clean. Very good shower. The hotel is located on the waterfront and is simply the best. I was very satisfied with this hotel and wlll come back again and again There was nothing to complain about
Staff was pleasant and helpful. The breakfast was very good with a nice selection of food and the location was great for exploring the city.
Friendly helpful staff ( reception and porters}
The staff was pleasant and very helpful. they went out of their way to reccomend great restraurants and tourist agencies to set up our day trips to Ehesus and Pergaman. The rooms were very clean with large bath tubs and large shower heads. also Our hotel room faced the bay and the view was amazing both during the day and night. The hotel was very quiet and relaxing.
Excellent hotel and staff. Great location (but see below). Nearby Night Club upon until 4.30 am nearby (not the hotel's fault)
Receptionists were superb! THey helped us with all the information we needed. Beds were very uncomfortable.
The staff were very helpful
the freindly staff and informative reception the room aırcon was not working the bathroom was very cramped and the hotel drinks more expensive that lovcal 4 star hotels
Great location. Very nice facilities. Efficient staff. Lovely breakfast room overlooking the harbor. none
The room was well equipped, large and comfortable. I appreciate the free wifi in the room too. No information available at the reception desk to visit touristic places, and the staff at the reception desk could hardly help me.
The location is great, and the staff are very helpful. Also, there is a taxi stop infront of the hotel. They charged me more that I agreed with booking (I reserved in euros and I payed in YLT) due to conversion problems. They should be able to charge in euros. Also, they wanted to keep my pasport with them ultil my last day, and I do not like being in anther country unidentified. I had to pay in advance to keep my pasport.
Excellent Location Decor quite dated, shabby in parts
Helpfulness of reception and staff and doormen. Lack of parking.
Seaside View is the must! Central location. Excellent breakfast.
I booked a room with seaview and it was excellent. Clean and got everything you need. Very nice buffé breakfast with coffe,tea juice, different kind of breads, cheese, vegetables etc. The staff was very helpful and friendly. English speaking ! They helped me with when I wanted to go by bus to the other side of the bay and to find a place a map of Izmir and they gave me a map of Izmir which was much better than the one I bought ! I would highly recommend this hotel. It was really a nice view from my room. Of course you could hear cars in the morning, but not disturbing at all. I would especially say thanks to Aidyn and Murat !!
location and view were spectacular. Needs a coffee maker in the room.
The location of the hotel in Izmir was fanfastic and the balconies overlooking the water were wonderful. There is noise from the street below but if you close the balcony door it is quite sound proof.
The sea view. The location. Relatively large rooms. Breakfast was of a rather low standard. Messages left for us when we were absent were never received.
the location the breakfast bar
Staff was friendly and understanding, room was good and breakfast very reasonable.The wonderful spaciousness room ,double pillows, hotel restaurant and concierge service.Airport is only 15 minutes with taxi
Excellent breakfast, very helpful service at front desk The location is close to airport & city tow. Ifeel like my home
staff were co-operative your hotel is situated near the fair and attending to more of international customers. Your hotel does not have any vegetarian food for the international clients particularly Indians. Quite a few indians stay regularly at your hotel. Pls take care.
Central and very good location, very friendly staff, reasonably priced, good restaurant facilities. No tea/coffee facilities in the room but they are available on request.
Clean Size of rooms, staff, confusing charges, lack of understanding when friend was hurt, slow service.
This is nice hotel in the center of Izmir,Excellent internet service free charge, comfortable and clean rooms,Hotel staff are helpful,
world stantard hotel great breakfast friendly helpful staff great view of the ocean
I enjoyed the view from the room, the breakfast was full and the location that is very central. I find it a little old-fashion, a renovation seems necessary.
location and quality
Location staff was not helpful
We found the hotel to be freindly & very central to all locations of Izmir
First of all, the breakfast was superb and staff was kind&friendly. Unfortunately my partner had a misfortunate accident in the pool changing room due to a fall on the slippery/wet floor and has been in bed since but we would like to thank to your staff who were very helpful to get us some tablets on a Sunday morning while all the neighbouring drugstores were shut. Of course the wet floor :(
Professional staff. Quick check-in and check-out. Restaurant open till late.
Extremely kind and helpful staff. Large and clean rooms. Very comfortable beds.
it's good value for money (around EUR 100 ) - well equipped Gym; good food in the 9th floor rest. The hotel is a bit older and it shows. Expensive food and drink and the topfloor restaurant that they advertise is closed all summer.
the price was excellent and the view of the room was marvelous not at all
The service was efficient and friendly. Nothing was too much trouble. The bathroom was bigger than in most Turkish hotels I have stayed in.
Nothing The hotel was showcased as a 3 star property based upon which I selected the hotel. The hotel was anything but 3 star ! Small room ( About 125 sqft for 3 beds ), location is bad and the basic environment is not upto standard
location was close to central parts smell in the room and the leakage in the basin
The stuff were very friendly and helpfull.
Staff was good. Room was good. Place of the hotel is in the old city, after midnight it may be not safe to walk around.
Close to local markets and has a real Turkish feel to it, you are amongst the locals. Staff very helpful Room service could be abit patchie one day they forgot to resupply towels after the took the old ones away. No iron at the hotel so you had the creased look when you went out. Be aware the "i" on the key borad is not the same as the English i so it can stop you doing the internet log on, the English i is off the the right.Trap for young players.
The hotel was overprized and not in a good location. My shower was broken and flooded our bathroom. The staff did nothing to fix it. My friends and I ended up only staying there for one night and then switched hotels.
staff were too noisy during the night hours. rushing up and down the stairs and banging other room doors. The room window was of ease access from outside. did not feel safe apart from this everithing else was fine bearing in mind it was a cheap hotel
The location is perfect. It's a part of Turkey that isn't seen by the majority of tourists, but should be! The Hotel, it's theme, the grounds, the little gifts, the atmosphere and the staff all helped towards a perfect stay.
Good location, very central, close to metro - that was what we needed. ±10 minutes walk to the seaside.
Hotel is clean, rooms are enough spacious. Breakfast was good. Good location in the center of city..
The hotel is modern and very centrally located. Staff is extremely friendly and service oriented. We had a personal pick up from the airport and the sales manager did everything she could to make our stay a very special memory.
The hotel was fine, very good located near the Basmane train and subway stations. The main problem was that there are a few english speaking staff.
We took the train to the Alcansak station, and arrived late at night. We accidently wandered into a VERY sketchy area, with all of our luggage and two small children! Thankfully, we were able to get online and quickly book the Ramada Izmir. A taxi took us there without any problem, and the stay was very nice for the price. Breakfast looked impressive, but not great tasting. Staff was very snooty; they obviously thought their hotel was the best the world had ever seen.
Staff and services are top quality. Not really a problem, but the outdoor swimming pool was a bit disappointing. Also the menu of the restaurant did not seem special, so we did not try it.
the kindness of the staffs and the facility
The service was up to its standard The shuttle service. Has to be reserved one hour in advance to travel to downtown Izmir and back to Hotel. They should have a schedule for the departure and return at specific time with no reservation involved.
the club room concept was really good and enjoyable