Hotel Caracol Isla Mujeres

The hotel is very close to the ferry terminal, just a 5-minute walk away, making it convenient for guests arriving by ferry.

The rooms are equipped with a microwave and all the necessities to ensure an enjoyable stay, providing convenience for guests.

Some guests have mentioned noise from outside and construction work, but the hotel staff is available to address any concerns and ensure a comfortable stay.

Guests have praised the hotel for being clean and well-maintained, providing a pleasant environment for their stay.

The hotel is ideal for visiting in February during the high season, offering a great experience with its excellent location and peaceful atmosphere.

Some guests reported noise issues from outdoor car parties and bars, especially in rooms facing the street. Consider requesting a room away from potential noise sources for a quieter stay.

While some guests found the rooms clean and comfortable, others mentioned issues such as a broken bathroom window, poor water pressure, and small beds. Before booking, consider checking specific room amenities and conditions to ensure they meet your expectations.

Some guests experienced construction noise due to renovations, and the pool was not operational during their stay. It may be helpful to inquire about any ongoing renovations and their potential impact on your visit.

The hotel's proximity to the ferry terminal, restaurants, and Playa Norte makes it convenient for exploring the area. Consider utilizing the hotel's central location for easy access to nearby attractions and dining options.

Some guests mentioned being upgraded to rooms with additional amenities, such as a kitchenette, microwave, and toaster. If available, consider inquiring about potential room upgrades for added convenience during your stay.

The hotel's location near bars and restaurants may result in noise disturbances, particularly in rooms facing these areas. Guests sensitive to noise may want to consider this when selecting a room or bringing earplugs for better sleep quality.

Some guests mentioned challenges with luggage storage after check-out. If you require post-check-out luggage storage, it may be beneficial to confirm this service with the hotel in advance.

Several guests reported unstable Wi-Fi, which could impact connectivity during your stay. If reliable internet access is essential, consider inquiring about the current status of the Wi-Fi connection.

Families with children may benefit from rooms with a pool view, as it provides a convenient option for relaxation and entertainment without venturing to the beach daily.

While some guests encountered minor room issues, such as a loud refrigerator and cable TV problems, it may be helpful to have a backup plan or alternative solutions in case of similar inconveniences during your stay.