Cons (-) The hotel was very peaceful and removed from the busyness of the city. The staff went above and beyond to help with details of our trip! Great 20th anniversary trip!
3 stars
Hotel La Joya Isla Mujeres
Carretera al Garrafon, Km. 5, 77401 Isla Mujeres, Quintana Roo, Mexico
Isla Mujeres, Mexico
See location+52 998 877 0088Photos of Hotel La Joya Isla Mujeres
Overview
Set in Isla Mujeres, Hotel La Joya Isla Mujeres is a five-minute walk from El Garrafon National Park and offers a private beach and an outdoor pool. It also provides free Wi-Fi, laundry facilities and a 24-hour reception.
This 4-star hotel offers massage services, luggage storage and a safe. Guests can also enjoy canoeing and water activities.
Each room is well-equipped to make guests comfortable and has a ceiling fan and a desk.
Isla Mujeres Airport is less than a 20-minute drive from Hotel La Joya Isla Mujeres. Tours and other travel arrangements can be organized at the tour desk.
Amenities at Hotel La Joya Isla Mujeres
- Private beach
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor furniture
- Private beach
- Garden
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Sea view
- Seating area
- Sofa
- Storage available
Services and conveniences
- Safety deposit box
- Currency exchange on-site
- Room service
- Private check-in/check-out
- 24hr front desk
Kitchen
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
Pool and spa
- Massage
- Outdoor pool
- Pool with a view
Accessibility and suitability
- No smoking
- Designated smoking area
- Private entrance
Parking and transportation
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- TV
Workspace
- Fax/photocopying
- Desk
Things to do
- Canoeing
- Snorkeling
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Laundry
- Laundry facilities
Reviews of Hotel La Joya Isla Mujeres
8.5
Very good
1806 verified ratings
Wonderful
1114
Very good
348
Good
184
Okay
48
Fair
48
Mediocre
23
Poor
41
Summary of reviews
Guests say
Guests loved the beautiful location and great service at the hotel, with many praising the stunning views and friendly staff. However, some reviews mentioned cleanliness issues and dated interiors, particularly in the bathrooms and common areas. The breakfast quality was also a common concern, with several guests noting it could be improved. Overall, the atmosphere and amenities were appreciated, but maintenance and food quality need attention.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.5 out of 10
767 reviews
9 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
The included breakfast is not fancy, but it may be served on your terrace. For those who are used to eating a lot in the morning, other breakfast options are available.
How are the beds at Hotel La Joya Isla Mujeres?
The beds are described as comfy, with clean linen and excellent balcony views.
What are the main activities available at the hotel?
Guests can enjoy canoeing, snorkeling, and access to a private beach, providing a peaceful and relaxing experience.
Is the hotel suitable for families?
Yes, the hotel offers complimentary breakfast and a quiet location, making it a suitable option for families seeking a peaceful retreat.
What are the main highlights of the hotel's location?
The hotel is located in a quiet area with stunning ocean views, providing a peaceful and authentic experience away from the crowds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Renting a Golf Cart
While the hotel is in a quiet location, it's a bit far from town and beaches. Guests suggest renting a golf cart for easy transportation.
Be Mindful of Stairs
Many guests noted that the hotel has numerous stairs due to its location on the hilly side of the island. This may be challenging for those with mobility issues.
Enjoy the Private Beach
The hotel offers access to a quiet, private beach, which guests found to be a relaxing and enjoyable feature.
Take Advantage of Terrace Breakfast
Guests appreciated the option to have breakfast served on their terrace, highlighting the incredible views and peaceful experience.
Consider Bringing Insect Repellent
Due to the hotel's location surrounded by trees, guests advised bringing insect repellent to ward off mosquitoes, especially in the evenings.
Explore Nearby Attractions
The hotel is within walking distance to Punta Sur and a few restaurants, providing opportunities for leisurely exploration.
Plan for Early Closures
Some guests noted that nearby restaurants and facilities close early, so planning ahead for dining and activities is advisable.
Check for Room Amenities
Some guests mentioned issues with room amenities such as door locks, water flow in the shower, and the condition of furniture. It may be helpful to check these upon arrival.
Consider Transportation to Town
While the hotel offers a quiet and peaceful setting, it's important to note that it's a 10 to 15-minute drive to town.
Location
Carretera al Garrafon, Km. 5, 77401 Isla Mujeres, Quintana Roo
What's nearby
- Garrafon Natural Reef Park424 yd
- Punta Sur0.8 mi
- Hacienda Mundaca0.8 mi
- Tortugranja1.1 mi
- El Farito Dune1.6 mi
- Makax Lagoon1.8 mi
- Costa Occidental de Isla Mujeres National Park2.2 mi
- Dolphin Discovery2.2 mi
- Aqua Adventures Eco Divers3.7 mi
- Isla Mujeres Harbour3.7 mi
- Playa del Norte4 mi
- Playa del Norte Isla Mujeres5.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel La Joya Isla Mujeres
Low season | May |
|---|---|
High season | January |
Average price (weeknight) | $156 |
Average price (weekend night) | $160 |
When to book a room at Hotel La Joya Isla Mujeres
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel La Joya Isla Mujeres
FAQs when booking at Hotel La Joya Isla Mujeres
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Isla MujeresGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Cancun |
Distance to airport | 15.6 mi |
Everything you need to know for your stay in Isla Mujeres
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