Being upgraded to a suite after 2 nights in a small room above noisy laundry which denied sleep. Food, service & amenities good. As above. Originally allocated room unacceptable. Hot & noisy with windows closed, very noisy when open. Took 2 days & 2 sleepless nights to be moved. Partially compensated by allocation of suite.
Very relaxed atmosphere with river view. Very comfortable I was not advised on checking in that it was necessary to reserve a table for the evening dinner with the result that when I came down at 7.30 there were no tables free until 8.30 and even than I had to wait to be seated
Blazing fire in guest lounge Breakfast not great. Sausages undercooked and tasteless, bacon not well enough done.
The breakfast, the residence bar and the receptionist on duty was very helpful and accomodating. She even arranged taxis for all of us to and from the town itself.
There was a lot of noise from people talking in the hallway outside our room till about 2.30a.m. We were also awakened at 9.30a.m. to say our breakfast was on the way. We did not order breakfast in bed.
quiet but close to town centre
Location of the Hotel and the standard of the room was very good
The staff were exceptionally friendly from the first receptionist through to bar and restaurant staff. It wasn't long enough!!
breakfast was excellent and the bar staff were very frendly very happy with every thing
staaff were friendly arranging taxis for us and recommending restaurants for us to eat would love to stay there again everything was great
The food and drink. All aspects of accomodation were atrocious.
Location and Staff Nothing
The pleasant staff, cleanliness ad location at a value for money price No complaints
Location at centre of town excellent
location very little parking
The thing i liked most about our stay was the staff, an amazing group of dedicated people who were willing to help or advise on any aspect of our stay from things to do and where they were located. I look forward to returning to Westport and the Wyatt hotel will be my first stop, Thank you.
The staff were very friendly and helpful The market outside it didnt do any favours!
lovely comfortable hotel,good location very friendly helpful staff.the food in both the bistro and restaurant was excellent.
easy access to the town center.
convenient for town centre....friendly staff terrible smell of smoke in room and for periods during night......it may have come through gap under door or from below the window where people may have been smoking outside
Very comfortable, excellent location, excellent breakfast and friendly staff
Great breakfast. music in lounge early sun evening Nothing
No problems in recommending this hotel to anyone.Staff were excellent and made the stay enjoyable. Location is perfect .
The hotel is well placed in the town centre, and we happened to have booked to stay in Westport during the annual music festival. We were able to see the Wolfe Tones perform in an open air concert, and there was live music in the hotel bar. We had a lovely evening meal at the nearby 'Sage' restaurant. Breakfast at the hotel was great - with the nicest soda bread ever. The hotel car park is underground with very few places available for guests. We had to part across the road in a public Pay & Display Carpark.
Staff at the mill times hotel were brillant but parking was poor Parking
I thought the location of the hotel was brilliant and the staff were extremely friendly and helpful
Its central location is ideal for anyone visiting Westport for business, shopping or just having a good time I found the heat in the room stifling but leaving the window open all night was not really an option. But this was the only problem I would have had with the hotel
we found the hotel very luxurious but still very intimate and friendly.The staff,without exception were extremely friendly and helpful,we were there for our wedding anniversary and they made a real fuss of us nothing
We loved the food in the hotel. The underground parking was very disappointing. it was full when we arrived as it was so small. Its very dangerous.
Excellent, friendly service all round. The plumbing/ centarl heating system is very noisy and woke us and other guests very early in the morning.
friendly staff, clean It is more like a hostel with private rooms than a hotel. The breakfast area really reminded me of a youth hostel and was very noisy with lots of families with small children
Ease of access to facilities and closeness to town and local amenities.
Everything about this place was excellent, the staff, the room , the facilities and breakfast. Loved the casual nature of the place a home from home, example being able to make coffee and meals anytime you like in the kitchen. I for one will be back again but this time with my family as it is an ideal base for Croagh Patrick and Achill Island places of outstanding natural beauty and the free gym facilities next door were an added bonus to prepare you for or take off the inevitible pints of Guinness up town . Castlebar is a great place and Lough Lannagh is a pleasant 15mins walk from the town and finally and most importantly about 45mins drive from Knock Airport. Only gripe could do with signposting (Lough Lannagh Lodge) from approach roads to Castlebar especially the N5 from Knock Airport principal gateway to the West, Lough Lannagh village is signposted but no indication of the Lodge but that not really the hotel's issue but the one perhaps they could raise with officials at council level.
Quietness No tea or coffee in room,
good breakfast and hospitality of staff hard to locate. dirty bathroom, maintenance lacking
This hotel was excellent value. The manager was on hand to cook my breakfast which is of very high quality.
Hotel was clean. Staff were lovely to deal with.
Home away from home. No Shampoo in bathroom
Proximity to town centre. Maid service excellent, towels changed every day beds made etc. Substantial breakfast provided to suit all tastes. TV Room was poor and uninviting.Nowhere to retreat except room. Tea/coffee making facilities should be available in each room.
Close to centre of town, excellent family facilities. Great Breakfast. Free Parking. Very pleasant staff.
The Location The Fish bar food could be better
The restaurant was extellent. Staff were very nice. Location was wonderful. The bar was pretty lifeless on the two nights that we stayed.
excellent, friendly staff, location was really nice and relaxing. No
the spa, rooms,
The location was great, staff were friendly,efficient and very helpful. no
the food and service in Fishworks restaurant was second to none.
breakfast was excellent and it was a nice location. Its not in Westport town(15min walk away) but it is down on the harbor and in a lovely location to be honest I don't feel the bedrooms would be classed as four star - just a bit dated for my tates maybe
The rest, enjoyed the swimming pool and food. Not a problem as such but bedroom furnature quite dated and tv about 30 years old.
very private lovely staff and very clean had a wonderful time no
the pool !!!! i could have stayed there all day and it was never too busy
We thought the kids rooms of the pub was brillant n/A
We only stayed one night. I felt it was expensive but staff were helpfull & hotel was clean There was renovations taking place, we were not informed of this and it interupted our sleep as it started early in the morning. We should have been informed of same
excellent staff making ever effort to help you out.
service good in restraunt and room cleaning. The first night of our stay we could not sleep as there was a generator just outside our window that sounded like a jumbo jet,we asked for another room they moved us to another floor,v inconvient had to get dressed and move all our belongings ourselves,the room was superior but these rooms were no extra cost just given to regulars.They did not apoligise for our disturbance.Staff on the ground v helpful during the day
Friendly staff and great facilities in a lovely part of the world
Great location. Beautiful pool and leisure facilities. V good variety for breakfast.
The staff !! Pleasant and helpful. The long corridors... the long distance to the car park, and that was through the hotel...
The comfortable and sizeable bedroom The price of mixers for shorts in the bar, they were too expensive
We had a nice stay, excellent and inexpensive evening meal and even better breakfast. no complaints
Clean modern rooms and quite cheap Newly and only partially opened so few facilitities available - staff not very helpful or particularly skilled
the room service were rude and 1 hour and 30 mins early with breakfast. items request to room such as towel had to be request several times. other guess were incredible rude and noisey and staff didn't care
Surroundings were lovely There could have been a clearer sign for the International hotel on Road leading from Castlebar. We were not given clear directions where the Sports hotel was when we arrived at the main hotel, perhaps you should be able to check in at the main hotel???
My main reason for staying at the hotel was to use the facilites of the leisure centre, in particular the pool. When I checked in on Sunday evening, I checked the opening and closing times of same. I was told the pool opened at 7am, so I went down at 745am on Monday morning to discover the pool wasn't open. Upon checkout I mentioned it to the staff, and the response was that the pool was open at 7am, with no further explanation. There was no apology forthcoming, so as you can imagine I was very disappointed with the staff and the experience in general. I was also very surprised that a hotel of this standard does not provide bar food, but instead a carvery at 830pm on a Sunday evening.
buetifull setting lodge was very run down needed major overhall
That there was a fridge, sink & counter top in our room, ideal for people travelling with children. Confusion in the dining room for breakfast, outside of peak hours. Ordered a taxi from the 'taxi phone line' at reception which never showed up, had to take the car to get to a show we were going to in the TF theatre to avoid being late. They should review this taxi service or provide more than one taxi company's details.
We were attending a show in the sports arena, and were staying in the Woods hotel (connected to the arena). It is ideal to be staying in the hotel while attending the show. The staff were lovely. The fact that the heating was on a timer, to turn on the heating we had to go out to the corridor and press a button on the wall which turned the heating on for 2 hours, this time of the year (the winter) it is really unacceptable to have to do this. Once the heater turned off the room cooled down very fast. Having to go to the main hotel for food inc breakfast. If there is an event on in the arena, the hotel is very noisy, we didn't get much sleep.
Help received from staff excellent Noise from adjacent rooms quite loud but we were moved after complaint
Great location, plenty for kids to do The Room was freezing cold during the night time - heat would need to be on during night at tis time of year, esp for kids
Clean room no facilities to eat within the hotel - had to walk through heavy rain to the nearby hotel in order to get breakfast.
it was very well located for use as a base for sight seeing
Would recommend this hotel to anyone.
Although a little out of the way, the hotel is set in lovely surroundings and was just right for our one-night stopover during our tour of Eire There was a private function going on on the day of our arrival and we felt the staff were rather stretched. The following morning one outside table was still full of dirty crocks and glasses which rather let the hotel down a bit, which was a shame.
Nice hotel which seems new. Quiet location in nice part of the country. Nice atmosphere and freindly staff. The hotel grounds immediately outside the building seemed to be untidy and in some spots littered. It was a pity that areas weren't cleaned as it took away from the overall appearance of the hotel
I thought the location of the hotel was absolutely breath taking, the facilities were clean, warm, inviting and impressive and the staff were friendly and helpful. The only thing that I could comment is that the habitants of the pitch and put grounds leave it in some what of a mess (aka sheep excraments)
we will stay in westport country hotel again before xmas . it was fab . a bit hard to find . could not say any thing else......
The staff in general were excellent, from front desk to restaurant. We had dinner in the restaurant & it was fantastic! It's very well situated & quite reasonably priced. The heating in the room is rubbish & non-existent in the bathroom! When we pointed it out to reception the following day, she said they were aware there was a problem with that room. If so, why put guests in it?!? The hotel is being renovated & there was no mention of this online. There's no hotel car-park, just a public one beside it. We requested a double room; what we got was two single beds pushed together!!! Very comfortable as single beds go, not so much as a double!
The staff were extremely helpful especially as we had two eldery people with us. They organised a wheelchair to be made available for us during our stay.
Very comfortable a home from home feel. Nothing
very pleasant stay,central to the town and nightlife and staff were top class
Staff very nice, Food and location Excellent
Hotel is basic, but very clean, great restaurant in lobby called Maddens bistro. The rooms are super warm and quiet due to double windows (yes double) inner one in double glazed and outer one is single glaze to keep the old look.
convenience to town centre, free parking, warm and cosy creeking floors in my room and every other room.
Nice hotel, good location in town centre Not much atmosphere in bar
Staff very friendly. Room was basic but clean. Very nice hotel but price of room was a bit expensive for what I got. Someone robbed the tv ariel so couldn't look at tv!!
Friendly staff, 2 restaurants - food good value, good sized room, comfortable beds, excellent position in pleasant town, nice bar. No
The first room actually smelled of smoke, but we were quickly moved to a very nice room. lovely rooms, excelent facilities and great city center location.
good facilities and central location in Westport
Hotel was comfortable and clean Modern design. Staff friendly and helpful. Our first room 605 was freezing, air conditioning didnt work, we were told use a heater that made a lot of noise.Some lights didnt work in the room. the back wall of the room had the appearance of something like a TV had been pulled off it. Eventually we were moved to another room.
Warm Welcome with very helpful staff. Excellent facilities.
the warmth and courtesy with which MY error (having failed to notice double, or insist on twin room) was immediately rectified with grace and goodwill. Also the grace, once again, with which a package which I could not manage was opened for me, and our bags stored for some hours after checkout. ...all I can think of is myinitial hesitation at going through lobby to leisure centre in a robe...arthritic difficulty in dressing meant that i did it anyway and was later reassured by fellow user of the pool who told me it was commonly done....
Nice clean hotel in excellent location. Staff very helpful. Great food. Lovely hotel and would recommend it to all.
Attention to detail, design, quality of food and staff attitude Carpark could be freshened up.
Service in Restaurant Merlot was quite slow, although food was great.
Staff very attentive. Food in Plaza Bar was excellent
Gorgeous setting, sumptuous rooms, and very helpful staff. The food in the restaurant was beautiful, with a wonderful view over the bay. The restaurant was set in a lovely room overlooking the bay, however it had no atmosphere, and the muzak began to grate somewhat after a while.
everything food excellent staff very warm friendly I felt very welcome
We had a very short stay but would have liked longer- it is a beautifully kept house with friendly welcoming staff - a real feeling of being valued as a guest. Dinner was wonderful - fresh fish was perfect, eaten in a setting that was so tranquil. This is a lovely place to stay for a quiet peaceful break.
It was very comfortable..very easy walk to restaurants and the quay and Westport house and near enough to westport town to walk ...food for breakfast was beautifully cooked. Staff very pleasant. Only thing we didn't like was lack of tea making facilities in the room. We thought this was very unusual and we would have liked to be able to make ourselves a cup of tea/coffee when we liked.
The room was very comfortable and very clean The srevice was a little bit slow
Are room was very clean and comfortable.
Room was very good. Breakfast was good but my wife would only give 3 out of 10 for their scrambled egg. Cold. No atmosphere in the dining room. Had to go to room to get more clothes for both of us.
Unique old style hotel ,personal attention. absolute quietness although close to town. not for families
A very well run hotel owned and managed as a family concern. Very suitable for couples looking for comfort and good food. Not suitable for large groups (hens/stags) and they are not encouraged Not a complaint but a car is needed but most of the clientele would travel this way
I liked the homely atmosphere and the care and attention of the staff
Very child friendly hotel with excellent kids club. Room was very run down and old fashioned. Beds very uncomfortable and pillows. Sofa bed was a joke, never seen anything like it and I have stayed in many hotels and do so regularly. Hotel overall was average. Honestly for €220 per night you expect 4 star plus hotel but it was no where near. Very dissappointed and would not recommend to others. Food too was average, ate at the bar which was fine, breakfast buffet again not great, quality just not there.
This was a very family friendly hotel with excellent facilities, good location to Westport and Westport House.
food & spa
The receptionist, Linda, was very good. Professional, friendly and efficient, she did a great job. It was full of kids! During the day there were organised activities for them but at night they were just running all around the place. Very noisy.
Great family hotel, fantastic facilities. No
The hotel was clean and well run with a very accomodating staff. While I was on a business trip I could not help but notice its child freindly approach. I thought that the price was not very competitive. I have stayed in a Chateau in France in April for 20 euro less per night per room and similary I have spent a holiday in Venice this May and had a suite for the cost of the room in Westport.
Good facilities and convenient location for the town of westport ( Quay, and Westport house)
the kids club was great.my 8 year old spent all her time at it and myself and my partner had time to relax in the pool and enjoy the music at the bar.the service in the bar was the best i've ever seen the bar staff were so frendly along with all the staff in the hotel.
Staff were very friendly and helpful Room needs to be re-furbished and was quite noisy
the staff were very helpfully and nice no it was great hotel and hope to stay there again soon