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Staff at the reception were friendly and offered exceptional service.special mention to behadur,and the manager. Excellent location .we will definitely stay once again
Some of the interior decoration Staff with attitude....air condition not fully functional... Trying to save energy bill on the comfort of guests... Room sizes ??? Old building not well insulated ...
Very clean, well run hotel. Enjoyed our week long stay. This hotel is located within walking distance of the grand bazaar. But with a tram station a block away all the main attractions are just a few minutes away. Pay the 4 lira which is about a $1.25 right now get on the tram and explore the city. Also the Metro train is just a few blocks away as well. Get the breakfast buffet very nice selection and the food is very good. Remember to do the conversion on the price $55 lira is reasonable in U.S. Dollars and a steal in Euros. no cons that I can think of
the hotel was clean and the staff very nice. The bathroom was so small I never seen before. Rooms are also very small.
Location, Staff, Room cleaniness, nice room they gave me looks like a studio rather than a room. Slow internet, Breakfast fair choices compared to 5 star hotel.
Very small rooms
Warm and comfortable atmosphere; competent staff; ideal location
Location to old city and sites When we checked in we were told a room was not yet ready as it was still being cleaned but the couple who traveled with us and checked in right after us got a room immediately which happened to be an upgrade from our room --for which we both paid the same price---which we were told would be ready by 1:45. At 2:15 p.m. it was not ready and we waited another 25 minutes to be given a room inferior to the ones our traveling companions got. We wondered why we did not get a room immediately?
Hotel is in the center of old city.
it is nice the staff make some mistake in my bill
Basically a 4 star level of service with Staff training needed in the Housekeeping Dept and with Restaurant service Staff. - Overall a satisfactory experience Pillows are of poor quality and no extra pillows in rooms, Not enough towels and no where to hang your damp towel.\Poor bedside reading light
The location is perfect to get everywhere (close to grand bazar, university and at just 3 tram stop from blu musque, santa sofia and topkapi palace) the hotel is very nice and the staff is very polite.The wellness center is free and open until 10 p.m
This hotel is located walking distance to the Famous Grand Bazaar, Blue Mosque and Hagia Sofia. This location can spare you the headache of taking a taxi. Traffic is literally a nightmare in Istanbul
The hotel is situated almost across the street from the Grand Bazaar and within walking distance of many of the historical sites, including the Blue Mosque, Hagia Sophia, Topkapi Palace, etc etc. Hotel is clean and efficient and provides free use of the business center. Only problem with the hotel (and this applies to most of Istanbul) is that there is hardly any English spoken by the staff!
The hotel was in a great location to be close to the Grand Bazar and most of the tourist sights. The hotel was clean and comfortable. I thought the prices for dinner and lunch were extrememly high up stairs, but there are plenty of restaraunts in walking distance. The staff was very friendly and helped with directions any time we asked for them. Would stay again.
Very good location walking distrance to most main tourists attraction venue. Overall attractive hotel except for room 219 WIFI can barely have any reception and one particular security can't even speaks English.
The hotel was nice but had a few flaws. first, do not eat the breakfast buffet, extremely over priced. They also keep the building very warm by not running the a/c too much.
The room had a nice seaview, TV with a lot of programs. Hotel staff on reception was rude and impolite.
tremendous view--great room service ==just the place to get over jet lag. fridge temperature not cold-AC seemed a bit faulty
Cerca de la estacion del tren buen desayuno Personal amable en recepción y restaurantes Bonitas vistas desde la terraza Nos toco una habitación en el segundo piso que la vista no era para nada agradable y el tamaño justo Cobran un extra por el uso del baño húmedo ( turco ) y del hidromasaje Habitación de tamaño normal , nada espaciosa , más bien justa
Great location. Very clean rooms. The concierge person (Lulah?) was very nice, helpful and service with a smile! The rooms very stuffy! I guess the a/c was turned off. Also you could smell smoke coming from the smoking rooms. The front desk/front door staff need to smile more and be more pleasant.
Breakfast was good. Staff was very friendly and helpful. Room was a little small by U.S. standards, but adequate. General location was not that great.
the tv is very bad and poor
the terrace the room was noisy, no phonic isolation. the room was very small.
Location was perfect, clean, staff very friendly, amazing breakfast and good food whatever you need. Also upstairs has a nice view from the city. no problems
24hour room service
Good breakfast Nice people
The only thing I really liked was the location. The room was very small for 2 people.
the location was great the hotel was not comfort , noisy
very kind and polited staff! very good service and good price/value ratio! I am very satisfied!
The rooms were clean but very small bathrooms are tinyyyy ... First off they wanted to charge 30 lira for a swim now come on u pay for ur hotel u dont expect to pay to use the pool .. The food was cold .. i got and when i gave it back to them they put the chips in the microwave with the sauce on it was horrible .. The bar closed early one night so u had to go to the restaurant area for ur drinks ... now i have to say the staff were very nice and friendly these things that happened were not there fault ..
The staff could not do enough for us. It was a great location for the grand bazaar. Lovely rooftop pool. Local restaurants were cheap and had an excellent array of local food and a taxi to Taxsim was £3 each way.
The stuff is very, very helpful and friendly, the hotel is well located in front of the mosque and quite near to Istanbul University and historical Sultanahmet area. It's not too big, not crowded and noisy that sometimes can happen during high season. The minibar was empty, but's not a problem to buy some beverages to take away in the hotel's restaurant in the groundfloor that's open 24 hours. To my mind the breakfast was quite frugal.
Hotel staff were very friendly and helpful. Air-conditioner was not working very well.
staff was helpful and smiling, except those of the dining room that smelled of sweat. I didn't like that everything was alleyways, dirty. the bathroom had just shower into the wall. I had salt water in the sink
it was comfortable u had to pay to use there swimming pool which is madness u pay enough to stay in the place .. bar closed one oof the nights had to use restaurant area
good location and quite, a walking distance from most of tourist locations, clean, acceptable break fast, and acceptable service some days they switch of the AC so it was terrable night
I recently stayed at FER Hotel with my husband and adult son. The staff was super helpful and accommodating. The breakfast was delicious and had great variety. The location was also convenient to many historical sights. I would recommend this hotel without hesitations and give it thumbs up.
the room very small
in wep Hotel room v big but room are so small .next time i dont want to stay in this hotel Room
The pool/plunge pool terrace areas were very welcoming after a hot/busy day sightseeing. The staff, especially the small older gentleman (sorry can't remember his name) were very attentive. The disco drinks were very expensive, and we would not recommend people to use it on our experience.
It was conveniently located, breakfast included. Room was spacious and comfortable. Some concern about the safety of the metal strip holding the shower screen onto the bath. A slip whilst getting out of the bath and falling spreadeagled onto that sharp metal would be a horrible fall.
The spa facilities were reasonable and the food at the roadside cafe was OK! The hotel staff were friendly but very few could speak English. Dirty rooms, no one could speak English, same pathetic breakfast menu for four days, too expensive for a four start hotel, if one could only imagine how small the rooms were... Never seen such small rooms in my life where you cannot even walk or put your bags and yet you are paying through your nose... had to cut short my stay as I did not want to ruin my holiday completely:-(( Requested for an iron which was denied, No activities for kids at all and no cartoon channels.... A complete no no!
We thank You for visiting yours Hotel Zurich Istanbul. Family Laakso from Finland (with in Istanbul 50`th birtday spended "old papa") is very satisfied excpeccelly for Your hospitality. You are very welcome to Finland! no
Nothing Everything. Room standard - maximum 3 stars. Very hard and uncomfortable beds. Very small bathroom. Internet conection very slow and disapearing periodically for 1-2 hours. Impossible to pay by credit card - I gave two different card to the staff in the reception, but finally I had to withdraw money fro ATM - 200 m. fasr from the hotel. Very problematic to receive invoice with company name.
The breakfast and service in hotelroom I found the hotel staff not very kind
We likes the location as it was close to most major attractions in old Istanbul. The location was a bit worrisome when we got there but we felt completely safe. Breakfast at the hotel had a nice variety of food. Across the street was a great street full of reataurants with everyone competing for your business, a wonderful chaos.
Staff spoke English,very respectful ,profetional,breakfast was excellent,location is very good ,wifi was good The room was very small for the money we paid but I think everything in Europe is samll.hotel gym not good at all,very small with a broken machine,
The staff were very helpful and considerate. Their little touches related to the services was great. E.g. Providing tea during check-in. We also got an upgrade which is always good. N/A
Employees were friendly, location was perfect for a weekend of sight-seeing and the room was also good considering that we just needed a comfortable place to sleep. Drinks in the bar are slightly overpriced.
very good location
the Location and the fact that for one specific incident they went beyond the call of duty to help me out. Although the staff was willing to be helpful they were not very specific on how to use public transportation or even give more specific instructions on how to get somewhere like the postoffice..
Location, hotel's design.
the area around hotel. small room... little expensive 120 euro for a night
Nice hotel in the center of city and close to everything.
Right in the middle of the torist part of Istanbul easy to walk to all of the main attractions,eating places and shops, a great time was had by all of our party. Had to pay extra for real orange juice at breakfast.
the location of the hotel is so good,near to the Metro and also near to Sultan Ahmed area.
They don't do what they promise. Pets are not allowed. Parking is not free. Restaurant service is slow
Perfect location, Good quality roof restaurant At the breakfast you have to pay additional fee if you want to have fresh juice or espresso or omelette. The Wi-Fi internet is free, but with very poor quality!
Its location, sevice, faciliteis and its friendly staff The veiw of his room
Close to the Grand Bazaar and Blue Mosque The "no smoking" room smelled of smoke
nice comfortable hotel, great location.staff is friendly and helpfull. Location is excellent, very close to the old city - Grand Bazaar area - and tramway very close
Excellent value for money - great buffet breakfast - convient for shopping,opposite Grand Bazaar
The breakfast is good,room service is qweek. Standart room very small,durk and old.
A pleasant, modern boutique style hotel. Very helpful, friendly staff who tried to assist with all our requests. Restaurant very good with an excellent view of the city and a good selection of food. Accommodation in the standard double room was not spacious but very comfortable and we would stay there again.
The room was spacious, an upgrade, very quiet and clean
Reception was very helpful and location was fantastic--right across from the Grand Bazaar and a short walk or tram ride to Sultanhamet. I stayed here when I had a 22 hour layover in Istanbul so I was able to see things quickly. Room was very small (about 2 feet of space on two sides of the bed) and there were no surfaces to work on or put things. Would not recommend for an extended stay, but great for a short visit.
Location location location Not clean Breakfast