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Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
The staff was incredible, and went above and beyond to make my stay enjoyable. Beautiful rooms and views and perfect location. My only complaint was that there is no deadbolt lock on the inside of the room. Otherwise, everything was perfect.
location is the best.
Staff was very accommodating. No
The Staff is very helpful and smiling all the time.. The location is ideal for visiting the old city... The breakfast is great.. The room was a bit small, but was comfortable.
Beautiful hotel. Great location short walk to the best sightseeing.
Excellent location, cleanliness and generally cheerful and helpful staff. Breakfast offered good choice and plentiful supply but offerings became somewhat monotonous over time. Room was somewhat small and lacked closet/cupboard space. Transit service to airport and 'new business area' was unreliable.
Best price-service ratio
Breakfast was excellent. Smaller room with no view
Super location, short walking distance to so many spots. The hotel is first class. Spendy, but worth it because the location means you can really just enjoy the sights without so much hassle with getting around the town.
This hotel was my first experience with a Four Seasons Hotel and certainly worth the expense. The staff were welcoming and accommodating to me on an individual level. The rooms were comfortable and spacious. The food was out of this world. A great hotel in a great location. It's the place to stay if you want to treat yourself!
I recently stayed at FER Hotel with my husband and adult son. The staff was super helpful and accommodating. The breakfast was delicious and had great variety. The location was also convenient to many historical sights. I would recommend this hotel without hesitations and give it thumbs up.
staff were excellent internet connection was subject to problems
The room, view, amenities, and location were great; The one major issue was the staff - one of the desk clerks continued to harass my wife, asking for photos, and also to go on a date. It made the stay quite uncomfortable .. I would not expect this from a three star hotel!
Very convenient position for visiting the old town and the local attractions The room was extremely hot as the air conditioning was ineffective, no air conditioning in the breakfast room, staff not particularly helpful.
Most amazing view of the Hagia Sophia and Blue Mosque from my room.
A very nice hotel in a perfect location.
pretty nice hotel, great location and view from the roof dining room breakfast could be better
The location and view were very good The only luxurious aspect of the hotel are the room prices. Given the price we were expecting something better than old furniture, staff that would not make the room in the afternoon and soap/shampoo coming from an dispenser attached to a wall. The worst was the minimalist breakfast supposed to last until 10:30 but which is almost empty at 9:30 and with staff starting to dispose of it at 10:15. Hotel does indeed have a gym, massage and jacuzzi, but you have to pay just for "general facilities access", and again for the activity you choose. We don't recommend this hotel, there are many better ones with same location advantage!
The staff is very friendly and helpful, the view excellent (you can see from your window all the city, Agyasofia and Blue Mosque) and the tramway station very close to the hotel. I ll return to this hotel if I ever visit again Istanbul. The fact that the elevetor comes up to the 7th floor, and you have to walk some stairs to go to the roof garden which is on the 8th floor.
Perfect location, good atmosphere, very nice views,
good view The airconditioner is not working at the hotel .I adviced this hotel to my professor scientist colleguaeas .One them recently visited May 30 2010 from Taiepei and he told me that the airconditioner is not working Only fan is working . at that time I warned the hotel service . then for the SSIEM meeting I stayed and 3 of my other collegueas booked and stayed one from Belgium and the others two from UK and we had still the same problem air conditioner was NOT working I complained about this to hotel service and they told me that they can not do anything for that. It is not good for hotel that has a very nice location . I am sure , you will have more pressure on this air conditioner fixing or having a new system there Thank you
Staff was efficient and courteous.....however the beds need definately improvement...the mattresses felt like they had been used by very heavy overweight people with a definate hole in the middle. We stayed in room 401 which sizewise was ok but had very few hangers for hanging clothes. New mattresses absolutely necessary... they should also provide a little more light in the corridors of the hotel... it was almost pitch dark and one had difficulties to insert card to open room doors.
Rooms not very spacious but quite clean and well-maintained. Comfort is ok, but not exceptional. Furnishing and decoration need update. Breakfeast buffet might be a bit more refined. Overall, acceptable value for money but there are better options available. The view is magnificent on the 6/7 th floor.
Hotel well located. Spacy room. The hammam does not work. You can not use the spa when ever you want. You have to book before, you can not share the hammam with other people.
Friendly staff. Accomodating. Extremely central location for Istanbul. They tried to push a tour on us but it wasnt too bad. Overall very good people!
A very nice location + a very friendly staff.The Hotel is small,but nice The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.
good quality for given price. Was only due to the low season I am affraid.
staff service / welcome
The location Next door construction
Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast
the staff was very friendly and this nice hotel is located in the most interesting place of Istanbul, near ayia sofia and blue mosque. And with great connection with other places such as Grand bazzar and the taksim square.
The staff were very friendly. i felt like home. The hotel is in the middle of all attractions. The hotel is small compared with the pictures on the site
The staff and the location. The room was fine as well
The beds are too hard as are the pillows. There was no heating despite the cold nights. The hot water supply is unreliable
Very nice location, good staff, nice breakfast, highly recommended
Great location, great breakfast.
The Eresin Crown is centrally located, very comfortable and the staff are friendly and helpful. Drinks and some food items in the restaurant are overpriced. The roof terrace, which is one of the main features of the hotel, was not open for breakfast although the weather was fne and sunny.
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
We loved the proximity to all the major sites in the old city of Istanbul, and we really enjoyed how the hotel incorporated ancient artifacts into their decor! When we arrived, we werreee upgraded to a suite which was wonderful. The rooftop breakfasts were very nice as well. The wifi was a little unreliable.
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
location of hotel to the main attractions
Exellent!! The hotel was great, nice room, good location in old city-would definitely stay again
A fine location, very interesting use of old location and artifacts from archeological excavation, comfortable room and very pleasant welcome.This is our second and I hope not last stay.
The personnel and their extra mile dedicated to provide the best they can, the owner Ali is committed and ready to all suggestion and recommendations from all the guests, I pointed out small things and he ordered the adjustments with the blink of an eye, great management, recommendations to Mourad, Ismael, Shivan and Serhan, thank you guys; you're great.
1. Excellent decor and interiors. 2. Very helpful and friendly staff. The Guest Relations Manager at the reception (A lady) helped get us a very nice room. 3. Bellboy, was very courteous & helpful.4. Great hammam experience at the Spa. Breakfast was just about okay, but nowhere near the standards of the overall hotel.
Great location, friendly staff and clean rooms Nothing
Sorry it was bad
Location. Nice amenities. 3 star at best. Dark rooms, dogs welcome you at front door. Taxi can't easily get in because it's a very busy and crowded street
modern and new look. spacious and well furnished rooms. central location
Excellent location, very closed to metro.Excellent breakfast, good restaurant.Room and bed linen clean.Free drinking water. worn carpet
The hotel's staff was truly exceptional. Words cannot do justice to the unique treatment I received at Sura. I felt more like family than a guest, and I would go out of my way to stay here again. Thank you for creating such a great team! Awesome location!
The room size was very large for the price and it was very comfortable. The staff could not have been more friendly or helpful! Felt very safe in the hotel too.
position on sea side was verry nice,modern and comfortable building with easy acces to the old city center,sshopping centers,staff always on duty,fresh food. sometimes some cigarett smoke comes in the room from the ventilation sistem.
I stayed in this hotel during my vacation and the this hotel i would say was more than 5 star hotel and services, staff, cleaness was great. mmmm..actually nothing........best hotel in Istanbul
Very good location for tourist needs (7-10 minutes walk from Ayasofya), sea wiev, friendly staff. Clean and quiet, not crowdy around the hotel. Room could be a little bit bigger for triple stay.
The quality of service was quite outstanding. Also the location of the hotel is ideal. I cannot think of a single thing but if i have point out one thing it would be the architecture of the building. The 60s exterior architecture is not in harmony with the interior which is very modern and new.
Situation was ok and the rooms were clean with quite good beds. Typical business hotel.
Good location No coffee making facilities in the room...
position overlooking Bosphurus and helpful staff. The seating in our executive room was hard and uncomfortable. A comfortable sofa or armchair would have made us a lot happier as the ones we had were hard wood covered in sponge and consisted of a narrow sofa and a large backless stool. Staff helpful with rogue istanbul taxi drivers who all but sullied the face of an interesting and beautiful city and are a smear on the face of a proud and helpful Turkish people,
Position ok,near by turist attraction,clean rooms,modern ambience,nice terrace with beautiful sea view. I never was receivd in a full sea view room,breakfast middle quality.
Every thing was great The early check out
breakfast, hotel location relatively poor privacy in telephone calls received by the hotel reception.
Great value for money. Unbeatable location. superb view from rooftop restaurant nothing to dislike.
wireless connection to internet no tourist map
Had a gym, nice spa, great view, unbelievable and helpful staff The two twin beds pushed together with separate blankets (minor)
Staff were so friendly. Also very helpful when it comes to ask about touring the old city and visiting attractions. Roof top restaurant staff were also very nice to every guest, they even celebrated my birthday with a surprise cake at the morning buffett without us telling them. Reasonable prices at the spa, restaurant and the airport transport service was 5 stars. Hotel location was so convenient to everything in that gorgeous old city ; all within walking distance.
location and ease of travel to tourist sites air conditioning unit very noisy and next to useless
Personalul e amabil, hotelul e curat, locatia e buna Camerele sunt cam mici (am stat la o tripla), masa nu e prea variata pentru un hotel de 4 stele
The guest relations officer, Ozlem, was particularly attentive. When I became I'll she was exceptionally kind and went out if her way to help. The other staff were also kind. The shower was unable to deliver consistent waterctemperature. Either scolding hot or very cold with tmrw of being just ok.
Wonderfull locationPlease write at least 15 words Taxi cab
great location, clean there was a wedding party on saturday night. They appologised for the inconvinience but I couldn't sleep that night.
Personal care of the staff, the location of the hotel and view from the rooftop are just great