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Hotel was easily accessible. The staff were helpful. The buffet breakfast was excellent and the menu of the day for 10 euros was amazing. We were disappointed that the information about the hotel stated it had a pool but this was not in operation and would have been very welcome on the very hot day.
The hotel staff were friendly, the cooking good and the room comfortable. It is also very easy to locate, notwithstanding the fact that is in the countryside.
The receptionist was very helpfull, the evening meal at €9 including a bottle of wine between two was sastisfactory and the self service breakfast was excellent.We have stayed at this hotel several times before as it iss on one of the routes we use whilst travelling between the UK and the Costa Blanca in Spain.
Friendly personal at front desk, air conditioning, cleanliness, wifi for free **Breakfast: no employee in restaurant, empty tables, guests have to guess where to find what and set up their table (no tray)! Employee comes every 30 min. To clean the tables and disappears. Beside the door serving trolley with garbage bag! You feel like they feed animals! Quality of the food is bad.**location: direct on the national road between irun and pamplona, very loud, nothing around, the village is situated 5km away. A big construction area on the way and in the front of the hotel for the extension of the road : loud, dusty and no information about this in booking.com/in the hotel....really disappointing
This is a favorite Hotel of ours. It operates way above its 2 star rating and the value for money rates amoung the best we have ever enjoyed The bar is full of smoke
Excellent location, ideal for walking and exploring. Great choice of meals including a good menu of the day with wine included at 9 euros! Spotlessly clean and full choice very good breakfast included - extremely good value and very hard to beat
It was a lovely peaceful and relaxing setting. The woman at reception(forgive me I forget her name) was absolutely wonderful- professional, knowledgeable, extremely accommodating, hard working and quite simply Lovely! Aside from being a little difficult to find I cannot say anything negative.
The location was excellent. A lovely remote location. Was hard to communicate to the stalf as only one member spoke fairly good english and she was only on in the morning when we checked out. The access road to the hotel was a bit rough and hard on the car. Due to a technical fault there was at the time no Wi-Fi access in the rooms.
the very sympathetic reception staff goes out of its way with touristic tips, route description, etc. They even called me to notify that I left my mobile charger in my room (and luckily I was still close enough to drive back). the rooms feature a lot of space, and are stylishly decorated. wonderful green environment around the hotel. the breakfast was okay, but could have been better (fresh juice would have been nice, and some more choice). staff wasn't around to help choose the right table (some are for the restaurant). watch out: it is best to have a car to get to this hotel.
Excellent hotel, very good dinner at a very reasonable price
we enjoy this beaitiful place and go to San Sebastian and Hondarribia Everything was super
It was very very near motorway service area -- very very noisey in the room we could hear people in the next room -- & the kitchen staff below our room--- this is not 4 star bed uncomfortable & loo not fixed to the wall -- I was going to write to separately -- We go on a lot of holidays and have used you before & this hotel was not good --Breakfast very poor
Setting, views, room comfort, food, calm.
Staff friendly and helpful. The room was lovely The walls are paper thin. You can hear other guests showering, walking around their room talking etc. We didn't like being within view of a Toxic Chemical Dump
Staff was very nice and helpful, contacted us in advance to warn about the wedding celebration taking place at the same date. Very romantic, excellent restaurant and views. Location is a bit not that close to San-Sebastian as stated and not that easy to find.
the hotel and its area is very beautiful, the room was very comfortable and beautifull ,the staff were very friendly and helpfull. the breakfast wasn't suitable to the price and to the level of the hotel (we were dissapointed)
Dinner and breakfast buffet is good. Very peaceful location. You pay for a SPA resort, but you only get a room. They charge like 25 euro for 20 mins' staying in the pool.. Staff does not speak any English or French. You hear the noise from the technical installation of the spa in the bedrooms.
Clean. Very modern. A very long way from the parking to the room. Not live enough.
Personel treatment as well in the reception as during dinner was fantastic,absolut top.
I cannot fault the hotel. The rooms are huge and gorgeous, very quiet with lovely views. The whole hotel is absolutely beautiful with every attention to detail and lovely staff. The food in the restautant is also very good. I highly recommend the slow cooked pork. The honesty bar drinks are quite expensive. A small bottle of beer is 4 euros. However there is a nice bar down the road where it's much cheaper.
Tranquility, quality of food, friendliness No
Large rooms huge beds with large bath old wooden beams everywhere lounge massuve and relaxing. breakfast good. Eat out at the nearby restaurant the food is boil in a bag type
Well appointed hotel with co-operative staff The hotel is immediatedly adjacent to a road and set of traffic lights used constantly (24 hours a day) by large trucks. The noise was amazing (although reduced by closing the windows) and the hotel vibrated as the trucks passed. We left after 1 of three booked nights.
stayed wrong time of year - no food available and what we got was uneatable
The staff did everything to make our stay pleasant. We got a lot of information about the area. Home away from home. The churchbells in the village.
Beautiful interiors and wood
plenty of parking.nice feel about the hotel.excellent resterant
The building was very interesting and the staff were most pleasant and helpful.The location was beautiful and we much enjoyed our stay.
the country side it was hard to check out of the hotel early, no one was available
Enjoyable stay in this comfortable, clean, charming hotel. Staff friendly and breakfast had quite a bit of choice. Rather expensive and extras such as spa and breakfast also expensive.
Location The cold atmosphere , the smell inside and the food was horrible
The staff were extremely helpful and friendly
Lovely setting, quiet, relaxing. Would certainly stay here again. Restaurant was a major disappointment - considering the wealth of farm lands in the area, we were perplexed by the lack of fresh foods on the menu. Everything seemed to be canned or pre-prepared.
The surroundings were beautiful and offered lots of possibilities for hiking. The personnel was very friendly and did their best to make the visitors content. The service was very good. We stayed for five nights and it would have been nice to have some variety on the breakfast. For those who do not speak Spanish an English menu would be nice.
Very friendly and helpfull staff. It is an excentric hotel with a lot of stairs, a special and nice room decoration, very clean as well. It is situated in the middle of beautiful Laguardia.
Nice location with lovely views from our balcony. Receptionst very friendly and spoke good english. No menu in english.
Staff were responsive to requests. Good simple meal for overnite stay. Room had to be changed but was done without any fuss.
Staff friendly and helpful, able to communicate in English, much better than we could in Spanish. Restaurant staff very friendly and helpful. Rooms clean and adequate. Liked having a balcony to sit on. Great views. Elevator up 2 sets of stairs and did not work the day we left.
location. quite close to French border Over priced at €112 for the room
Excellent breakfasts, well presented.
It was in a convenient location for the mountains. Breakfast was good. There was no information in the rooms about what services were available. We arrived at 2.30pm and the restaurant didn't open until 9.00pm.
The staff were excellent. The size of the room and that it had a balcony The pool not in use, Substandard breakfast. Had to ask for items. Room Decoration tired.
Comfortable room with balcony and quite good food. Quiet rural setting. Convenient as an overnight stop and for Pamplona
Very friendly staff (owner) and gourmet food.
Exceptional friendly leners, Exceptional interior design Exceptional service Absolutely worth the detour from Pamplona
The view of the countryside from the private patio of our room was amazing. The room itself was clean and comfortable and the washroom facilities were excellent. The staff were very helpful and pleasant.
Great staff.Nice town,friendly people.Glad we didn't miss this area.
To begin the staff is fantastic, especially Edurne who was a very pleasant to speak with as well as extremely helpful. The rooms are located in a quiet location in a beautiful town. If traveling through Leitza I would recommend you stay here! Nothing
Clean and comfortable Basic Hostel rather than a hotel
Easy check-in, big comfortable rooms, very good breakfast and very child friendly. Excellent value for money. Helpful staff.
We looked for a transit hotel close to the Spanish border Very thin walls !
Nice out in the countryside. Fresh air.
Rooms clean and comfortable, although bolsters very firm and no alternative pillows. Bathroom facilities very good. Located close to unappealing town and little of interest in very close proximity. Very basic breakfast and Restaurant closed on Sunday evening.
nice big room No lift. Staff not very friendly