Good service, clean rooms
Great facilities, nice clean and roomy accommodation for a family travelling back to the UK from South Spain. Friendly staff, easy access from the motorway. Overall was excellent and would recommend. N/A
The staff was courteaous and friendly. They helped us get directions to Madrid and printed them out for us.
Very nicely designed facilities, conveniently located near airport and on bus line to downtown.
Although close to airport very quiet. Hotel easy to find with good secure parking at a reasonable cost.
friendly staff, clean room. A bit far from the city centre, but there is a public transport bus stop just outside the hotel which comes every 10--15 minutes.
This was our second visit to Husa Noain a handy second stop on our drive from Kings Lynn Norfolk down to Valencia.
the staff were friendly and the breakfast was pretty good when they got the coffee machine to work.... the room was clean and comfortable if quite small. good bathroom.
That you accepted dogs
Location: convenience for visiting Pamplona via regular cheap bus service and proximity to motorway network for car access Cost of breakfast
Menu del dia good idea Breakfast was a little lees inspiring than normal but still good
The receptionist tried his best. The telephone did not work. Some lamps did not work.
Excellent in every way, on a motorcycle trip with friends. We arrived early and had a very friendly and efficient reception. Lunch, dinner and breakfast were all very good indeed. Super hotel.
Very Clean, good sized rooms, and bathrooms. The hotel is in a remote, quiet area (on the edge of the town) The restaurant was closed on the Sunday Evening, and there are no other restaurants within a walkable distance. At 15 euros, the breakfast was overpriced and the fruit available was not ripe.
It was awesome; we got a good deal through booking.com. The hotel was worth way more than we paid for it. Staff were exceptional, friendly and very helpful!! Breakfast was also fantastic.
Covenient and comfortable
Our room was excellent value for money and very pleasant.We had room service which again was good value and good food. We also liked the location and ambience of the hotel. We returned for a second stay on our return journey. On our second visit we decided to dine in the restaurant but we did not rate the restaurant food.
good breakfast 1st room was very stinky, maybe cigar, we moved to a 2nd room that smelled but after we aired the room out for a few hours, all wiondows open, it was acceptable. No elevator.
The hotel was quiet. The rooms were very clean and comfortable. The staff was quite friendly and helpful. The breakfasts had a variety of fruits, beverages, cured meats, tortilla, juices, and breads. No; however, the location is on the northwest edge outside of town. You really need a car if you are planning to go into the city center frequently. We were there during San Fermin, so having a car made it easier. If you don't want to deal with parking in the city, this location may not be for you. If you don't mind, then you can't beat the hotel and its room rates during the fiesta.
We were en route to Southern Spain and stayed only one night but the hotel was well designed and had a good resturant. It is convenient for seeing Pamplona but also near to lovely countryside. We prefered to have the windows open but the air conditioning units where very noisy so we had to shut the windows.
Services good 10 to 20 minutes walk to the center of the city
Wireless service was overpriced and poor quality connection. It would put me off using any nh hotel in future. I could not access my emails through a vpn as there was interference in the internet connection. This is a major negative to using the hotels again. I have used nh hotels in Vienna and Frankfurt as I go to both locations regularly on business
Excellent service provided by front desk staff.
Nicest hotel in Pamplona....perfect for San Fermines if you want to sleep at night...10-15 min walk to all the action.......even the matadors stay at NH Iruna Park
It is a nice setting in the park. The restaurant service was indifferent, and our waitress had not been trained. The room cost too much for the value received. This hotel is more like a three star hotel than a four star. The neighborhood is sterile. The internet offering was expensive, and imposed download, upload and usage limit (how 20th century). I would not recomment this hotel to anyone.
Good enough breakfast. Easy free parking outside the hotel. Very good price
Hotel staff got us 3 (out of requested 4) tickets to bullfight. No minimum charge for room service (just wanted coffee, and it came very quickly).
clean. per my expectations. 1. price for internet services is too high compared to other hotels. For example, in a Parador the charge is 2 Euros for 4 hours... 2. Location is too far from center of town.
they made me pay additional 20 euros for checking out 2 hours past limit time, althougt i asked for permission the day before
The staff were excellent. We booked a double and intended to share with our daughter to save a bit of money, but the hotel staff gave us a n extra bed for no extra cost!
.central location and close to good restaurants A little too expensive
Cleanliness of hotel, location just outside Pamplona and easy access by bus - 10 min - to Pamplona. Free wifi, Good value for money. Hotelwing was brand new, modern interior, staff was efficient and friendly. A good alternative for a hotel in the city. Had booked a double room, received twin beds. Upon returning one morning, housekeeping left all entrance doors of rooms open (including of occupied rooms) and had cleaned our room, while we had not checked out yet.
Allowed pets to stay in the room and at no extra cost. The Hotel was well appointed and in very good condition. Nice little bar and restaurant attached. Location was difficult to find and located in an Industrial Estate.
Nice rooms with good tvs and decent sized bathrooms. While not all staff spoke English all were very friendly and extremely helpful. Only a short bus ride from Pamplona. WiFi in the rooms was also nice and surprisingly fast. Would recommend!
Restaurant staff refused or could not speak english
It had all the mod-coms (excellent en-suite, wifi, airco, fridge) and high-quality accommodation for a very reasonable price. Extremely good value for money.
Very good hotel, facilities and staff were wonderful and very service minded.
friendly staff,excellent value,air conditioned,and underground parking for the motorbike excellent
staff very friendly and accomodation and restuarant all of a high standard and very good value for money
Staff freindly and clean and comfortabkle soroundings and secure parking
It is a hotel whose facilities are superior to it's class It is close to train station (10 min by taxi) but not that close/ easy to find by foot.
Very friendly and helpful staff, nothing seemed too much trouble and they were so very polite and always had a smile to boot!
It is comfortable and all was clean
Easy to find and good carpark a little out from the centre of the old town, but public transport was good
The hotel was very centrally located, yet in a quiet street in old part of town.
Ambiance. Limited selection at breakfast. The work on repaving the roadway and square around the hotel were still in fully swing, but should be finished in the next couple of months.
Lovely location; very friendly and just such helpful staff; we just want to go back!!!! Rooms could be a little more polished; but very clean
Location in the town center. Friendly staff. Rooms faced west and were warm. Wish we would have had a fan. Windows helped once the evening cooled off.
Clean, quiet, and comfortable. Nice, friendly staff that particulary was accomodating and one gentleman who spoke great English.
Excellent value for money
very lovely, warm lobby, good location
The rooms were bright and tastily furnished. The location is perfect, right in the historic center of Pamplona. No parking beside the hotel, but a underground parking quite close.
the staff were very pleasant, helpful and friendly room was sometimes a bit warm
it was on my way but nothing special about it.
Very friendly and considerate welcome on a Sunday. Good value breakfast. Quiet location in light industrial estate close to main roads.
We stayed one night in order to dine with friends. The hotel was suitable for the purpose incl. free public parking and wireless. You will need a car to drive to Pamplona. Breakfast is from 09.00am - quite late if you have children that wakes up at 6am + there are no alternatives nearby.
Staff very friendly & helpful
The hotel was in a convenient location for getting into the centre of Pamplona. It was fine in all respects except that the restaurant was not open for breakfast, and little was available is a smoky adjacent bar. See above.
Very friendly welcome. We arrived late on a sunday but they prep us up so we know which number to contact. Check-n was very friendly and efficient. We were in no time in our room and settled. The city center was not so far, 5 minutes by car. The lady manager pass by in the evening to inquire if everything is satisfactory and about our wish for breakfast. Hotel was very clean and very pleased that the floor is of parquet, very hygenique. Bathroom is very spaceous. No traffic noise even if we had the room facing the street. There was a parking space in front of the hotel for hotel guests - no charge! Our grreat dane was welcome in the hotel. Over all, we are very happy with the hotel. I can't think of any.
Would recommend the hotel to anyone and will return. Post code for sat nav is not for the zenit hotel it takes you 3 miles away in a field.
Can't get any room service (food) from 3:00 to 9:00 PM
staff very very help full
I stayed for one night with my wife whilst making my annual visit to friends in Pamplona. I took advantage of a reduced price which was very attractive to me following the fall in the value of the pound against the euro which now makes Spanish hotels very expensive for me.
Close to the highway - nice & big rooms - good staff - good choice if you are travelling from area of Saragoza to area of San Sebastian eg.
We really enjoyed staying at the Zenith. The room was very modern and well equipped. The staff was very friendly and helpful. The breakfast was excellent.
The hotel was very spacious and the staff, especially one of the ladies in the restaurant, were extremely helpful.
fantastic hotel and only a few minutes by car from the city center!
Excellent hotel & perfect for a stop off when travelling. Easy access without negotiating city centre driving. Not a negative point as such, depending on your reason for choosing this hotel, but this is a retail park location so no good if you want a night time stroll.
clean and modern within the old facade
Fantastic location, charming staff, lovely big rooms especially luxurious bathrooms
Very helpful staff. Superb room. Wonderful facilities. Car was taken from outside front door to car park and returned as we left. Difficulty in finding the hotel in the car. Because of the pedestrian areas it was very complicated to get to it. However the hotel reception staff were helpful in the utmost and eventually we made it although without SATnav I suspect it would have been impossible.
The rooms were lovely overlooking the square and the staff we're accomodating The food in the restaurant was not as good as the hotel difficult to gain access by car
Welcoming and very helpful staff. The hotel is just a few steps from all the important sights of Pamplona. The best air conditioning and heating system we've come across - no noise and no draughts
Excellent room and excellent air conditioning. A very central hotel in Pamplona but there are many closed streets so access is difficult. Once I found the way the staff were very attentive and helpful.
excellent location and generally nice facility. squeaky floors. 3 floors, didn't see an elevator.
very clean, tidy and functional and very central and good value would stay again
There are so many things to like (love!) about Hostal Navarra!... It's a close walk to the bus station, close walk to the center of town, it's spotlessly clean, relatively recently refurbished, Mikael the owner is hugely helpful and speaks good English, and it's excellent value for the price! (...And I also love that I could have a tea kettle in my room, to make my own cups of tea! :) When it comes to staying in Pamplona, look no further than Hostal Navarra. You won't be disappointed!
Friendly and helpfull staff. Close to the bus station and local attractions in town. Clean and tidy rooms.
despite being advertised as a hotel, it was a hostel. After saying that we arrived at the Alaiz late at night, the staff done all they could to make sure we had something to eat and drink even though they had closed the catering section for the night. we are very grateful for that helpfulness.
Amazing staff very help full when asking about whats on and how to get around. Bus stop very close. Cheap and good meals.
Nothing. This is a truck stop. It is a truly awful place that smells of smoke in every corner and in every room. Keep away.
Located only 2 min walk from bus stop to get to the city in 15-30 min. The individual rooms were not air conditioned as described, and beds were old and low quality. Staff spoke no English. Cost was high for the quality and conveniences offered, but would have been fine if it were a budget hotel.
Room was a good size and well furnished, excellent shower. Suprisingly good value. A bit difficult to find.
Very friendly, close enough to Pamplona for the San Fermin Festival but ideally located to relax.
No English spoken and Wi-Fi to internet intermittent
A comfortable air con room with good ensuite facilities. Not a bad 3 course meal and wine for about 11 euros The hotel is on a Truck Stop on the main road
It was the real spain, No hairdryer in room,
Very helpful staff. Excellent access to Pamplona for the running of the bulls. Buses ran 24hrs. Smoking in cafeteria.
cleanliness, friendliness, vehicle near and safe
The hotel was modern, clean and well presented. Nothing in particular although we were a little surprised to be charged for parking in what was obviously a public car park. If it belonged to the hotel, then this was not obvious. It had no boom gate or anything else to signify it was part of the Hotel's property. We accept that it was a car park in high demand but wondered whether the other non-hotel users were also paying to park there.
It might be the last resort in case all the city hotels are fully booked. It is outside of the city - and if you have a car it is quite close actually. It is situated pretty close to the highway (not noisy though) so it is easy to find.
Good value for money but the location is not great.
This hotel is excellent, it is easy to access going on north route, The rooms are large & so comfortable with heating if needed + tv & excellent bathroom facilities. The breakfast menu is vast..When we stayed, there was no in house evening meal at the Hotel, but the adjacent restaurant provided a really good alternative eating place. We look forward to staying at this hotel again. "Well done Cross Elorz"
Good, Clean, Friendly
Not much, !!!! Bathroom had a water leek, ..there was no restaurant, or anywhere to purchase food, ..had to make do with a terrible vending machine !!!! Restaurant not avalible, ...no other facilities anywhere, Hotel in the middle of nowhere, Not impressed at all....
Quiet and away from the mayhem of San Fermin festival in Pamplona My friends and I would have preferred that there was a bus that takes people to/from the hotel into Pamplona as taxi rides can get expensive.
comfort of the room location not clearly explained... the address doesn't exist in any GPS navigator
There was only one restaurant open during the weekend & that was more of a highway rest-stop. The other restaurants in the area are only open during the week.
Location I specifically asked for a double and got a twin even tho the hotel seemed fairly empty.
Clean apartment The kitchen was locked and we could not use it.
Tout était parfait. Chambre très bien située, moderne, spacieuse et confortable, de même que la salle de bains.
Very good for families, you can wash, dry and cook) Reception and rooms in different places. Reception close at 11 p.m., so if you arrive later you can stay on the street.
Very helpful staff in the office. Good location to get to the centre of town on the bus. Quiet at night A little walk with the bags from the parking. Slightly dated decor and fittings
nice,clean.efficient staff. Good deal.
I could not find a single fault, the staff were very friendly and efficient, location superb.
Location Small, crampt room; horribly uncomfortable beds, etc.
The hospitality, location and atmosphere.
Comfort cleanliness and location No
It was in Pamplona Very expensive restaurant, degustacion menu only offered
Location is unbeatable. Good value for money. Small rooms, small bed.
location near city centre restaurants and tourists sites
Great location. Good prices.
The staff+ location all the rest....The decoration is ugly and the installation are very old, it really need to be refurbish-....Mould in the bathroom, mould in the food....horible breakfast, very low and deficient internet conection
good central location, excellent standard of hotel, restaurant evening meal was top quality but unbelievably cheap - 26 euros for 3 course meal inc wine.
Very well located, friendly staff. If you are by car it is difficult to find a parking place.
The hotel was very modern, clean and very central
Conveniently located, newly refurbished, with basic amenities. Very small room.
The free wifi working really well and the excellent location.
The location of the hotel i fantanstic with plenty of nice restaurants in the streets around. The bathroom was dirty and not well-furnished. One sheet was dirty with a rather big piece of dried poo from another guest. If clean it is excellent value for money.
The location although it was very noisy. The wifi did not work and the rooms were very small.
Closeness to tourist places
Hotel was located quite central in the nice old part of the city and staff was helpful when asked. I booked a double bed and we were given a bedroom with twin beds put together. I consider breakfast should be included in the price.
very friendly stuff, close to the city center difficult to find, thin walls - noisy in the morning
I was very impressed with the friendly and professional staff and also the location, which is in a very interesting and atmospheric part of the old city.
The staff was very friendly, and the rooms were clean. The restaurant was beautiful. Valet parking and internet were free.
The location was very good: right inside the city walls and with their own car parking. The hotel is very new and has been furnished in a simple modern style with all amenities.
Close to historical centre Quite challenging to find unless you have a satnav the dining room is a converted chapel, stark white and stained glass windows. Not an intimate dining atmoshere
The location of the hotel was excellent, along with the cleanliness and comfort of the room. The staff were pleasant and helpfull. We had dinner at the hotel where there was a good selection and the food was of good quality if a little too salty for our taste.
the location for the running of the bulls no spa, no gym
Location, general quality, friendly helpful staff menu offered in dining room on Monday night was very limited and the food served was of a poor quality. Staff in attendance also had limited English.
incredible spa experience! Employees has trouble speeking english
Gorraiz opened one year ago it without a doubt has the finest rooms beats even the best luxury youll find in las vegas or anywhere the entire hotel is done with exquisite taste including lobby and bar and library sitting area---the spa is superb-----the only downer was that the supposed gatronomic resto was horrible we returned our meal in a second slow cooked lamb which in spain is normally great it was inedible!!!! this hotel is owned by a family that had a large resto and catering business---they bought an old castle to do weddings and added the hotel to the side of the castle their focus seems to be weddings the day we were there they had 3 wedding parties in the castle but they seem to have no interest in serving great meals in the hotel we will say however that their breakfast included in the price of the room was the best weve ever had---the golf course right next to them is professional tour course and the hotel will get you a special price--great great htoel but dont eat in the gastronomic room--go to bar and have a sandwich----robert and dana ornsteen
Great location to relax in. Nice atmosphere. All hotels I've stayed in have included complimentary use of the SPA facilities. We had to pay extra to use this one and it was restricted to 2 hours. Also, no proper swimming pool seems a little strange to me in a SPA hotel with plenty of space around the grounds.
View, bed No
Rooms were very well furnished, it was quiet and comfortable Somewhat dusty
Very luxurious and stylish decorated. Friendly staff. Restaurant facilities (menu & quality of food) are better than in comparable other Spanish hotels. Hotel is close to Pamplona and to the Pyrenees, also the beach (San Sebastian) is within reach. The very limited ability of the staff to speak English. Not all restaurant staff had a level of expertise that was expected for such a hotel.
Showers were excellent Restuarant was smoking allowed we had to make special arrangements to eat in the bar and the food was very very poor.
No Internet access