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It was the best option for us as we arrived on a late night flight, so we stayed there for the first night before heading into Osaka the following day. Staff were very efficient and helpful. The room was comfortable and clean and child friendly. It is quite a long distance from Osaka so it may not be the best place to base for sightseeing. But if you are on a business trip and want to be very close to the airport this hotel would be a great option.
It is very convenient. I can walk to the hotel from the airport.
It was very clean and comfortable. It is so close to the train line and the airport. I dont have anything bad to write
Courtesy and assistanc eprovided by front desk staff.
Service, room cleanliness, room size, amenities and dining facilities Breakfast buffet was superb!
Close to the airport
Convenient airport location
Friendly staff Very poor facilities for a 5 star Hotel. No Gym, pool or exercise related facility. No bar, can only get a drink from a vending machine or one of the many resturants, which lack atmosphere. No water/nothing in the fridge in the room and extremeley smalll bathroom.
Really good attention and professional staff. Sorry ,but the mattresses bed was to uncomfortable.
Air conditioned, free shuttle to airport (15 minutes or less), cozy but nice room
Close to airport, great staff, adjacent to train. Rooms could be updated for the price.
It is attached by a catwalk to the Rinku Town rail station, allowing it to be a hub for those flying out of Osaka, Kyoto, and Nara. A 24/7 mart exists on the 2nd floor. The hotel rooms are small but clean and comfortable. The hotel was not cheap and not expensive. Perhaps if I had flown at a less busy time of year it would have been priced more reasonably, however it was a better choice than the other hotel I stayed at when I flew in to Kansai.
Was stuck at the immigration for 2 hours at night. Luckily there was still a last bus shuttle at 11.30pm which I managed to catch. If not, it will be difficult to try and find my way to the hotel from the airport. None
staff were very nice, lobby was nice and clean. Rooms were very small- pics did not look anything like the rooms. We were across from the maids laundry room and everytime we went in or out of our rooms, we had to dodge large laundry bins in the hallway to get in or out.
Location The room quite small
close to train station; vending machine on same floor difficult to find the entrance
Staff was willing to move us to another room when we complained about the fish smell for no extra charge. The new room was much bigger and nicer than our original room. Also the hotel is very close to the train station. Bad fish smell in our cramped room
Close to the station Didn't accommodate for third person in our party. We all slept sideways in the double bed! They did not try to get another room. Bad communication-did not understand English.