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The staff were fantastic and very helpful, the food was inexpensive and and well above my expectations.
The service was good No
The friendly and hospitable personnel.The centre of silent and very nice city if the term "centre" is applicable to not so big agglomeration. All basic shops and other establishments near at hand. Nearby to Helsinki, Lahti and from border. Very good breakfast, cosy restaurant. A free parking. Not so big numbers. It was a bit cool in number. It would be desirable the price less for 15-20 euros.
Near to the railway (bus) station and town center. Not so clearn in the room.
Excellent location in Kouvola near the railway station, friendly staff, perfect breacfast.
Good location, friendly staff, nice breakfast. Sauna was closed in the evening when we came (8-30 pm), and restuarant also was closed.
the wrong adress of this hotel in the booking hotel System. We had find it with the help og navigator. very noisy
Very comfortable rooms, nice restaurant with good food and polite staff. The hotel is 5 min. walk from the railway station and near the promenade at the same time. I liked everytyng there
Several kind of pillows on your choice (soft/hard)! The best disposition in Kouvola.
location, beds there is not any fish for breakfast, there is not enough soap in the bathroom, sauna is just in the evening, it is not posible to open window in the room
it was very hot in the room
Friendly and useful staff, 24-hours check in, good location, easy to find, peace and quiet the breakfast
Standard hotel to Finland located at city centre of Kouvola. Good for one night stay at business trip. Quiet clean room. Breakfast meal choice is good for hotel price. Taking shower you'll have water all over the WC area due to incorrect floor inclination at shower zone. Breakfast area isn't very clean.
We booked this hotel when staying in a terribly long line at the RU/FI custom and appeared at night time about three o'clock. Lady at reception was very friendly and helpful. Checkin was very quick and easy. Hotel is clean and room is pretty big for a family with two children. Breackfast is good and a lot of chocies even at last 15 minutes. Free parking and Wi-Fi Internet are also avialable. Hotel is located in about two hours from Helsinki and about one hour from Russian board.
Convenient reasonably priced rooms
Good location for stay when travelling in Finland, reach breakfast, friendly staff Some problem with working order of facilities. The main: information in Active Hotels of opening time of reception is not correcеt - actually desk is open in Mo-St untill 21=30, and in Su - only untill 1pm !!!
The bar personnel (girl) has helped us, she has opened a sauna. We have arrived about 10 PM. And going to eat. And there are only chips and chocolate at the bar. No snacks.
Peace and quiet.
Friendly staff. Low cost The hotel website boasts 4 restaurants. On the night of my visit there was a very poor buffet available with little choice (but cheap). Breakfast was not too good either
The hotel has several restaurants, bar and conference room. Pleasant service. Reception operates only during certain hours. Hours saunas are incorrect (women 15-19, men 19-21 at workdays)
Quiet, with car parking. Room is not clean enough, furniture is rather old.
I liked the breakfast and own room, which was close to exit. it was possible for my boyfriend to smoke there, because it was forbidden. I didnt like that the staff didnt speak English. It was very difficult to understand them, because I had a lot of questions.
Good place, nice staff