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very nice rooms good food and nice staff
Leaving it behind us. Where do I begin? The only smiling face we saw in the hotel belonged to the cleaning lady. The rest of the staff we dealt with at check in or in the dining room were unsmiling, unhelpful or downright surly. No information was available about points of interest. No extra pillows were available in the room and the lights were too dim to read by. The dining room was like an East German railway waiting room before the wall came down. The cost of parking was ridiculously high, although voluntary.This hotel should never be rated 4 star. We stayed in its sister hotel in Toledo which was infinitely superior in all respects. Overall, very poor value for money.
The female reception staff were very helpful. The male reception staff were not friendly at all, infact very rude.
within walking of the old town bars and restarants
Easy to locate. Parking available. No room service. The restautant didn't open until 9pm and the cafe didn't have anything to eating. We had to call out for an awful take out meal.
The room was clean & spacious. The soundproofing in the room was non existant. You could hear the conversation of guests in the next room. The flush of a toilet was loud enough to wake the dead! My wife didn't sleep at all that night. The hotel wasn't in a great location. The parking was too expensive. If the hotel has a private underground car park then parking should be free to guests.
Near enough to the main sights to be a fine base :-) No parking available in the hotel's car park for us.
The hotel was in a convenient location. Internet was free and available easily
This hotel is very good value for money, especially if staying mid week. It is quiet, clean and comfortable. It is easy to park in nearby streets for a reasonable ticket price. The food in the bar is excellent value for money and the breakfasts keep you going for the whole day. This was our second visit and we will certainly stay again.
Position in historic centre.size and furnishing of room n/a
large rooms, large and comfortable beds. very stylish hotel.
Beautiful hotel converted from Convent. Staff were excellent and helpful especially with car park. The hotel was very noisy. You could hear through the walls easily and surprisingly as it is a converted convent and one would expect stone walls. However we paid 149 euro and when we arrived there were rates at half that price. Perhaps check the hotels own website a week before you arrive and outside the cancellation window.
We had room price on a 50% discount (last minute). Furthermore drinks are cheap:less than Euro 1,50 for a glass of wine! No information on Cuenca or suroundings
It was central to the old part of the city and had fast access out to the local countryside.
The two rooms we had were very clean and had a bit of character but were unexceptional. Location is good. The hotel restaurant is a joke -- aesthetically attractive but the food simply canned food placed on nice dinnerware -- and was very expensive. A tourist dive we ate in actually had better food at a fifth the price. The restaurant was an umitigated ripoff -- overpriced and terrible food. We ate there at the recommendation of the hotel staff, who warned strongly against eating elsewhere in the area. The hotel is fine, but the restaurant is awful (and the hotel loses some credibility for warning against eating elsewhere).
Brilliantly maintained, fantastic view from our hotel, smart decor and overall a very comfortable stay. Would definitely stay there again. Bottom floor restaurant is recommended as well.
Very professional, wonderful location and brilliantly decorated within a really old world setting. Nothing
central, beautiful view overlooking gorge andd clean
Central situation,unspoilt medeival setting sympathetically updated, as a modern hotel. Lack of international choice on TV, which seems petty BUT it is nice to keep up to date with the news.
cleanliness of rooms Unable to close the curtains properly
The room, Staff, clean, good breakfast, reception, garage facility, dissapointed with evening meal not served in restaurant. As above
Size of room and cleanliness. Poor food, expensive food, inadequate dining facilites. Restaurant only open couple of days per week, have to eat in the ´caferteria´´!!...which is the reception. Tried room service...rubbish...food cold. 16 euros for a burger...big but expensive.
Breakfast was good. Room was very comfortable. Did not like the fact that both the bar and the restaurant were closed on the Sunday. We arrived hot and tired but were unable to get any refreshment.
Convenient location when you travel by car. Very clean room as always at NH hotels. Friendly staff. Good value for the price. Slightly distanced from major spots in Cuenca (more than a half hour walk)
comfortable hotel, in line with other NH places we have visited Location is not good if you are thinking of walking around Cuenca, as it is quite far from the old town.
the comfort of the room attention from the staff needs to be improved
Great location in a beautiful and unique city. Rooms are comfortable and attractive. Parking should be provided at no additional cost in this rural location.
problem with parking - only street parking unless you paid for a garage (would not have been enough space in high season) Food was not of a good standard and very expensive
A historic atmosphere
Location for Cuenca - perfect position and easy walk into town. Evening meal very good but expensive as was breakfast
The location is fantastic and the dinner we had was delicious with efficient and friendly service. The check-in and out employee (same person) seemed to be a bit overwhelmed and not overly friendly even though it was not very busy at either time.
The location was fantastic, right across from the medieval town via a bridge, and the best views of the hanging houses were from the Parador. Looked like a palace, and everything was well-built and to last.
Beautiful location, unique building - previously a Catholic seminary for training priests, friendly service and beautifully decorated in a classical style. The hotel policy allows non residents to use the public areas of the hotel without restriction. This includes the cloister, as a result on occasions this beautiful quiet area can be taken over by large groups, leaving no room for residents.the management should review their policy to protect the interests of their guests.
The hotel uses Parador de Cuenca in the WEB-booking but in Cunca it uses Parador Tourismo on road signs which makes it difficult to find. They should use the same name on the WEB-page as on their direction signs in Cuenca.
superb position excellent room and service no
location is top! great views of the medieval city we were disappointed taht the swimmingpool was closed and that there was no place to sit outside to relax, only the bar.
A beautiful country hotel, clean and fragrant and well maintained with so many lovely, characterful touches. I really felt at home and at ease here. A very cosy and relaxed place with great food and very friendly staff.
A very beautifully appointed hotel, with lovely and relaxing public areas and very comfortable rooms. One of our best hotel experiences ever! I would highly recommend this hotel to anyone, and have already done so with friends. The beautiful and relaxing "country" setting. This hotel is ten kms. outside the city of Cuenca, which makes it close enough to easily visit this unique city but outside the bustle and city setting on most hotels.
We can only say good things about this hotel. Great food, lovely location, lovely rooms - they've thought of everything - nice soft thick towels, nice toileteries, fab menu and friendley low key service.. Nothing we can think of.
The location is marvelous, the room is very carefully styled, the owners are very friendly and helpful. the swimming pool was not available almost the whole day.
The peace and serenity. I would prefer a heartier breakfast.
We enjoyed the location, the swimming pool, the overal decor and the classical music in the mornings. We found the double-size bed a bit small (both narrow and short).
Very quiet and comfortable country hotel. Llovely rooms, decorated with great attention to detail, very clean. Simply beautiful, we stayed too short and will definitely return to check the hiking possibilities in the surroundings. Also very good option near Cuenca, which is definitely worth a visit! A bit difficult to find due to changing/new construction of national road.
Location Restaurant good but a bit expensive
Perfect hotel!! Great staffs! Clean and nice room! Nice view from cafe (7F)!!!
The room my wife and I were allocated had a defective a/c unit so we were upgraded to a suit which was very nice indeed. The hotel was very clean but my one disappointment was that after spending the whole day sight seeing we only had time for one drink at the bar before closing at midnight. No
Very clean, spacey room and bathroom, excellent location, friendly hotel staff, excellent view of the old city from the cafeteria on the last floor, great value for money. I decided to extend my stay for a second night. More than satisfied! About the hotel no. The only thing that there is no parking lot and the price in the public parking is 16euro/day.
Central location. Good food.
Good location in the new part of town. Room was very big and there was air-conditioning.
The view from the restaurant at 7th floor Staff had some problems speaking English
Nice big room and bathroom and good size flat screen tv. Excellent location and just a few minutes walk from the old city. No internet access.
Well situated for the old town and the new town.
It is located on a lovely square with an attractive park. The restaurant has excellent views of the old town. It is not too far to walk anywhere but it is all uphill!
good central location, rooms very clean, and smart and modern very good value for money. unfortunately no one spoke english, and we got in a muddle with the car parking, so a bit of a nightmare, you are past the car park before the hotel, no bar facilities breakfast basic. bathroom in one of our rooms was so tight you could not get in the door without it banging the toilet.
The location was very good and the staff offered a very confortable stay.
Easy parking, friendly staff, clean & comfortable room. Tea/cofee maker would be nice.
The room was renewed, spacious and very clean. Very good value for money. The bathroom was a bit small but it's not a problem for a short stay.
Central location within a historic city Poor breakfast by modern standards in Spain. Room facilities a little basic
The location. The hotel was dark and depressing.
The location was excellent and with garage facilities on site. Simply decorated and clean. Value for money. Reception had no map on town. We were not given details of times nor costs of breakfast. So didn't have breakfast at hotel. Access to garage a bit tricky in 4x4 but was possible. Outside appearace not very appealing.
location the rooms had thin walls, you could hear everything . the rooms were cold.
Very outdated, carpet in the bathroom and bad aircondition.
We were disappointed that although breakfast was 7.30, the breakfast staff did not arrive until nearer 8am. The receptionist did his best and we managed to get coffee and basic cereal. We needed breakfast as we had onward committments. A slight reduction was made in the charge for breakfast to reflect this.
In new town, nr train station, but not the ACE one, but bus stops outside if you know where you are going !Also great price and good shower Really cold and whilst there is a large air con/ heater it took ages to warm up
More than what we would have expected. Very clean, comfortable rooms, secure doors, very friendly staff. Lots of free parking around. The walls were a little thin, we could hear when our neighbors came in at night etc...The location wasn't perfect, but overall we couldn't be happier
I liked its position in the old town of Cuenca and its views over the gorge. There needed to be more information about the difficulty of driving in Cuenca old town.
Perfect location and a beautiful room at a good price. Our room was above the kitchen and the noise was very disturbing - particularly during clearing up at 1am with the kitchen door open! This was unfortunate as every other aspect of our stay was perfect.
Its quiet situation at almost the highest point of the old town. The castle walls, and the car park (with a few nearby cafés and restaurants) giving a spectacular view of Cuenca, are a short walk uphill. A long, very steep downhill walk leads to all the points of interest in Cuenca. The return walk uphill would be testing for some people, but there are some buses and also a tourist train which pass the hotel. The hotel is close to several bars and restaurants; particularly recommended for its food and the fantastic view of the gorge from its dining room is the Comedor Posada de San José, a few minutes' walk from the hotel - reservation advised. There is fee wi-fi in the hotel lounge. The untidy reception desk gives a bad initial impression of the hotel. My single room was cramped, careworn and not particularly clean. There was only one straight-backed chair. With a 7.30 am departure from Cuenca bus station the next day, I was unable to take breakfast, which was only available from 8.00 am.
The view and breakfast
We liked this hotel, we'd stay again. The staff were helpful and friendly, our room was spacious and airy with a heart stopping view over Cuenca. We didn't need the aircon on, even in the August heat. The hotel's just minutes from good cafes and restaurants in the old town square.
the room and view were greta but bathroom needs updating
The views from the room, if you are lucky enough as to get a room overlooking the "hoz del Huecar", i.e. the valley towards the south east, are fantastic, so if you book here, ask for one of these rooms. The rooms have walls which are hardly sound-proof; the running water system seems to be old and faulty, and very noisy. Some of the staff seems to be hardly experienced.
Central location Hotel was unable to process achip and pin credit card they did not have the correct machine and kept telling me it was my Bank. I think this should be made clear to other guests before they try to pay.
The Hotel was beautiful and had incredible views of the monestary. Room was very romantic. I loved the location in relationship to Paza Mayor, many places to eat and shop for special things such as pottery.
location in the midle of the old town. Views from the room. The whole hotel is very noisy, and the outside noise continues untill early mornings. Parking is far away.
the veiws were excelent from hotel grounds Light fittings hanging by wiresfrom ceiling, full of cobwebs
sightseeing and theposition of the hotel the breakfast buffet bread was stale staff were not responsive and the variety of meats and fresh fruits was poor
The quiteness. Too far away from anything.
Very good kitchen, extremely nice terrace, good location to visit and park Cuenca.
Nice and quiet in beautiful surroundings. Fine breakfast Except for the lady receptionist the staff is poor in English (and German and French as well). The restaurant should open already at 8 pm in stead og 9 pm
The location was perfect, just far enough out of the town to be quiet and restful. We had dinner in the hotel restaurant on both nights of our stay and the Menu de Hotel was excellent. Waiter service was great and the food was nice and hot!
the ambience of this old monastry is excellent the restuarant was good for set menu and a good mix for breakfast.It is 10 min drive to town not a 5 min walk.
Large room with separate lounge area. Very comfortable.
The situation ,food,staff,and the history of the building. I felt it a shame that the grounds seem to be a little neglected,at one time it must have been lovely.
The excellent location for visiting Cuenca, and vantage points for taking pictures of the famous cliff homes.
The staff was extremely helpful. They knew enough English to help us out. The room was very clean and the bathroom was roomy. The location was good for downtown Cuenca and it was a 20 minutes walk to old town. There is no parking available and the room was not air conditioned.
Nice staff. Easy to find Close to city (if you have a car) clean breakfast good price Room was not like the pictures. Very, very small. The "double" bed was only slightly bigger than a twin, despite having paid extra for the "double" over two twins. Air con was extra cost Had to pay an extra 20 Euros to get a room with a bed to fit two adults.
Lovely room, Helpful and Friendly Staff, Quite location, Good Food, English speaking staff. Motorcycle Friendly
A fabulously quirky hospederia. Friendly staff, great room and gorgeous food. Beautiful setting. We were offered this as an alternative when our booked hotel became unavailable - we were so glad! We would definitely visit again. A little far out if you want to visit the village for ameal and a drink but the food at the hospederia was so good it more than made up for this!
The location is quite far from Cuenca, further than is said in the description. The site is among a lot of houses and barns in decay. Not very attractive. Some lorries, etc, make some noise when they start in the morning or return. It looks like a company working on the roads.