The hotel sits in a magnificent setting, surrounded by a privileged natural environment that is ideal for winter sports enthusiasts, nature lovers and all those seeking a peaceful, relaxing stay. Located in Jaca's new residential area, the hotel offers excellent facilities for company meetings, all the amenities for a peaceful and enjoyable stay. With 4 meeting rooms, 54 double rooms, 16 duplex and 6 junior suites, gym, indoor and outdoor swimming pool and spa, health and beauty. The duration of the water circuit is 90 minutes. Children under 14 may use the swimming pool accompanied by an adult in child time (from 12:30 to 14:00 and 16:00 to 17:30). The use of a swimming trunks, bathing cap and flip-flops is required. We have bathing suits and bathing caps for sale. Bathrobe and towel with no additional charge. It is next to ski resorts (Cadanchu and Antun). It offers ski storage and rental material. ***During low season, the Spa will remain close sundays and mondays.
Excellent facilities, helpful staff particularly in the reception and its edge of town location.
Restaurant menu could be improved, very poor choice available.
unfortunately parents should not leave children alone in one room - we had noise until 3 AM and the Hotel Management should not give rooms to children alone - children (under 15) should always be accompagned by one of the parents..
Modern hotel. Rooms very comfortable, spacious and clean. Good overnight stopping point.
Not near enough to village centre. Cleanliness in public area poor i.e. ants on the floor and flies everywhere.
Quieter location out of town.
The hotel controlled the airconditioning and there was none in our very hot room until we complained. No atmosphere in this hotel Very modern but very bright/light first thing in the morning. we had to cover the windows with black plastic to stop the early morning light waking us.
Modern design, Spacious room
Extra charge of spa facilities 21€ per person per day, far from the center
The rooms were a decent size and were kept impeccable.
1- its proximity from the city centre on the website is misleading. 2- The taxi service they contacted for us ripped us off (8euro instead o 4). 3- The rooms, although modern with clean lines are not functional. No hairdryer, no kettle, no mirror for make up and no space to put your toiletries.
The rooms are quite spatious and well decorated
We booked this hotel while travelling through the Pirineos and chose it because of the inner and outer pools: the inner pool was closed and will be for some time as we were told, the outer is like a large tank in a basement (shadow almost all afternoon). When pools are not working we shoud know it when consulting bookings.
The room which was quiet and the swimming pool.
The restaurant. The meal was very bad value for money as we had small portions and no accompaniments and the service was very poor with only one person serving the tables.
The restaurant was good and reasonably priced.
We had a suite with the upstairs loft bedroom and the ac did not work and we suffocated as it was extremely hot on the longest day of the year after the building sat in the sun. Front desk would not answer the phone, after getting dressed and going down there, found her on the phone with her boyfriend ("ok sweetheart, i'll talk to you later, I love you").
Hotel spacious and clean
No facilities for laundry - no price list for laundry, two days if sent out.