Overview

Omni Jacksonville Hotel
Best Food

245 Water Street, Jacksonville, FL 32202, United States
+1 904 355 6664

$138+

Overall guest ratings

8.5/10 Excellent
Based on 923 reviews

Review highlights

  • 8.6
  • 8.3
  • 6.4
  • 5.1

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Location. This Jacksonville hotel is within one-half mile of the Jacksonville Symphony Orchestra, Jacksonville Landing, the Jacksonville Museum of Modern Art, and the Museum of Science and History.

    Hotel Features. Omni Jacksonville Hotel has an outdoor pool and a 24-hour fitness facility. A complimentary shuttle within 2 miles (3.2 kilometers) of the hotel is offered. Business amenities include a business center, and multiple event spaces. Free WiFi is available in public areas. Omni Jacksonville Hotel has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available.

    This property welcomes dogs for a fee.

    Guestrooms. Amenities featured in guestrooms include bathrobes, coffee/tea makers, and minibars. Guestrooms have digital televisions with premium channels and pay movies. Business-friendly amenities include multi-line phones, wireless Internet access (surcharge), and desks. All rooms are nonsmoking.

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    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Concierge service
    • Business center
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • ATM on-site
    • Cribs available
    • Gift shop
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Coffee shop
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 923 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.9 "Lovely bar service, according to 89%."
    • 8.3 "Food is delicious."
      8.4 "84% loved the menu selection."
    • 7.9 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 7.7 "Good location."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.1 "81% liked the proximity to shopping."
    • 7.4 "Good cleanliness."
      8.6 "86% thought it was clean."
    • 6.4 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.3 "Beds were acceptable for 63%."
      5.5 "55% thought the minibar was ok."
      5.7 "For only 57%, the tv was ok."
    • 5.1 "Average value."
      5.6 "56% thought it was adequately priced."
    • 5.1 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 526 reviews
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 7.6 "Good location."
    • 6.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.7 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.3 "53% thought the minibar was ok."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 4.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 193 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.8 "Good location."
    • 6.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.4 "Only 64% said rooms were clean enough."
    • 4.9 "Value below average."

    Overall Rating

    8.2 Excellent
    Based on 166 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Good location."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
    • 5.3 "Average value."
      5.6 "56% thought it was adequately priced."
    • 4.9 "Internet is poor."

    Overall Rating

    8.9 Excellent
    Based on 36 reviews
    • 8.7 "Great service."
    • 7.8 "Good location."
    • 7.5 "Good cleanliness."
    • 7.2 "High comfort."
    • 6.4 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

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    large conference
    friendly staff
    location was perfect for the event
    valet to front desk
    light fixture
    valet parking
    jacksonville
    loud partiers
    responsive to my issues
    view of the river
    functional and the bathroom
    desk valet
    parking lot shady
    self-parking day
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