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Close to destination, easy to get to, quiet and perfect for an overnight stay
Restaurant was good - but operated separately from hotel as a franchise. No-one at reception for 20 minutes,booked 2 single rooms, given duplex room instead but charged for single rooms,no wastebins, no bed headboards, some lamps not working, key jammed in door lock every time, heating not working. Disused fittings with sharp edges left in shower.
The hotel has excellent rooms, especially if you choose a presidential suite with a jacuzzi for a good price. The hotel is new and the rooms are equiped with nice furniture and very clean. There is a swimming pool outside and free parking lots. We didn't try the restaurant.
Staff were efficient the public areas were light airy and comfortable. My TV remote didn't work and took some time to be fixed There was nothing I didn't like
Fantastic! Much more luxury for the price than I expected. Good position for getting around and a short walk to the town centre.
excellent reception,efficient, polite and helpful staff, good dining room with excellent food and service available late in the evening. The dining room is a bit too noisy with a full room and music a bit too loud.
Wonderful modern hotel with excellent services and amenities. Bar was an excellent choice for dinner. The area doesn't offer much to tourists other than a stopping point for the night.
The staff were very friendly and cooperative. The rooms tasteful and comfortable. The food attractively presented and very good. The location is ideal for getting in and out of Verviers easily to other local interesting places. The cars actually park on sandy gravel in the car park which, when wet (which is often!), can splash over your shoes and is carried onto the carpets in the car. A lot to ask, but could the car stands not be asphalted?
Old commercial building perfectly restored. Cosy and confortable. Reasonable prices. A must if you have to stay in this area.
A nice modern hotel, large bedrroom with very comfortable bed. Free parking and wifi big plus. Strange chap at reception when we arrive, he just kept pointing to his right mumbling something. Until finally someone came to check us in. Bedroom very dark no light where the office is situated hard to see the keyboard.
I found the staff extremely effjcient, helpful and courteous. I required some assistance with travel arrangements and language translation, the staff went out of their way to help me with each and every request. My room was fresh, clean and extremely comfortable. The hotel is centrally located and although at a busy roundabout, the room was soundproof and ensured a good night's sleep. No
Helpful friendly staff. For a European hotel, the rooms were very spacious and comfortable. Very clean rooms.
Very pleasing and welcoming staff, also the willingness to provide information.
The hotel room was comfortable, the bathroom large and there is good heating for the winter and good opening windows. The dining staff are helpful and appear to speak French, German and English as a matter of course. This was not our first stay, and we have recommended it to others already.
excellent staff and lovely rooms air conditioning would be a nice extra!
The hotel was immaculate, the food superb and the staff were very pleasant. Overall, superb.
Excellent beds, huge bathroom, river view
The staff were excellent, and the food was superb.
The rooms are very spacious, practical and well laid out The parking facilities are poor and at weekends the whole hotel is dominated by functions being held at the hotel to the detriment of hotel guests. The hotel does not seem to be able to look after its guests and outside parties at the same time.
Hotel staff was very friendly and helpful. Breakfast was delicious and our room was spacious and comfortable.
Food was excellent and measured pace of service made for a very enjoyable evening. Room was well appointed and clean.
Nice small hotel with friendly staff and good restaurant. We booked two rooms, who were different but both nicely decorated and comfortable. The curtains don't block all the light from entering the room.
The dinners were exceptional and the environment of the highest quaity.
The owner of the hotel is a really nice guy trying to make your stay as good as possible.
Excellent room. Excellent breakfast with very good choice Evening meal was pricey. Did not appear to be other restaurants in the area in fact the hotel is on the edge of an industrial area. Even so, for us, if the evening meal was lower in price this would be a good choice for an overnight stay.
Very friendly and hospitable. Great breakfast buffet. The rooms were clean, spacious, and charming. All the charm of a B&B but with the facilities and services of a hotel.
It is a very beautiful hotel, the rooms are decorated to an exceptionally high standard. We stayed in Belle de Nuit and it was simply lovely. Very spacious, large bathroom with a raised, deep bath and very good separate shower. The restaurant is exceptional, original and delicious food. Wonderful!
We had the suite and it was a large room with colorful decorations. The dining rooms and the grounds are very pleasant. The owner was very helpful and courteous. The hotel is directly opposite a distribution center with semi trucks entering throughout the day and evening. The bathroom in the suite was very large but had a slight odor as though dampness may be causing mildew.
Very comfortable and quiet. Probably the best breakfast we have enjoyed in Belgium.
A slightly quirky almost "industrial building" thats not quite finished. inside though an aladins cave of facility ;indoor tennis courts /badminton and golf.Friendly staff, small cosy bar area and also clean restaurant, with simple menu. Rooms were clean and comfortable
polite and interested staff. slightly 'off beat' establishment (in a good way)
I like the natur (mountan and a town. No
Staff and owner very pleasent, food good. Hotel could be good if one or two things were sorted out. The Hotel closes at sunday lunch and reopens monday, which were not told. You have to use the night key to get in and out and there was no food or drink available. A problem when the tap water was brown and undrinkable. The owner showed us to a resteraunt in Verviers but overall this was disappointing. Health & Safety issues with doors and stairs and our room door was left open by staff.
Watching indoor tennis whilst eating dinner. Good breakfast buffet. Free wi-fi. Some construction and decorating work detracted from the ambiance. Limited menu.
Closeness to countryside to walk my dog, food excellent, room very comfortable and staff very friendly not really - found the sports facilities within the complex a bit noisy
The staff which was very friendly. Also the room was very comfortable and I also had free internet connection what was important for me. The staff agreed to prolong my staying for 2 additional hours for free so I am very appreciate to them.
nice prices and ok rooms. poor location.
Convenient, efficient service, quiet, quite complete breakfast buffet Overall external aspect of the building not very charming, but once inside, OK.
Staff were very friendly and helpful