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Location was great, people were nice. Staff was very helpful and accommodating. Pool was closed on a beautiful weekend, walls are thin, and the doors slam shut. Didn't sleep well.
If you called the front desk, things got done. Housekeeping was slow to clean room. I put clean room sign on the door at 9:30 am. I returned to my room after 2:00 pm and the room had not been cleaned. Restroom floor was sticky.
Cleanliness It was a good stay
Water for purchase only downstairs, none in room
There were roaches in the room and pubic hairs all in the shower. Our A/C didn't work and it was 97 degrees outside!
Room was pretty big, bed was mostly comfortable, air conditioner worked well and did cool the room, curtains were thick and dark, check in time was 1 PM, which was earlier than most others in the price range, and good for me because I sleep during the day and was no longer interested in sitting out in the vehicle while the boyfriend participated in his bowling tournament, and it was relatively close to the bowling alley. The cold water nozzle provided hot water, and the hot water nozzle provided hot water, bathroom was quite small, shower was almost unbearably hot, and had a sulfuric scent, there were two doors to the room, the one leading into their "hallway" didn't fit in the frame well, so you could see into the "hallway" thus also into the room, lighting in the room was overall dim, and the chain used to secure the door further was oddly shaped and hard to get in/out of the slot, the staff person acted as though she had plenty of other things she'd rather be doing other than her job, asking if I was certain I had actually made a reservation with THEIR hotel (obviously surprising) because she hadn't bothered to check the fax machine for the notification yet, and for all these reasons, pricing was too much.
The location was great. When we checked-in, we were asked about what brought us to the area. I responded that I was visiting my children and grandchildren. I asked if it was OK for them to swim in the pool. 'Of course!' was the response!! After pulling glass out of 2 of my grandchildrens feet, I informed the manager of the food/drink area. Her response was 'They shouldn't be barefoot!' Hello?! More than 1/2 the people in the area are barefoot!! They are walking to the pool! Horrible!
The staff is wonderful and the food is very good! New hotel, very clean!!!
very clean and new no - it was amazing
Bars Doors were solid new building overall nope
New and beautiful. The staff was extremely courteous and helpful. The WiFi was very good. 1. No free breakfast available. 2. Not a 'biggie' but it would have been even nicer if it had an indoor swimming pool. There was only an outdoor pool.
Even with the do not disturb sign on the door in the morning they try to get in to the room,...
New hotel. Very nice landscaping, nice clean rooms, huge shower! No fridge in room. Would have to pay extra to have one placed in it. You'd figure at a high end hotel like this that that amenity would be in each room.
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Excellent hotel at a terrific price! No. It was a perfect hotel. Wish I could have stayed longer!
Excellent beautiful facility
The beautiful artwork by LOCAL artists! The mural behind the front desk is stunning. A gorgeous hotel, nicely done Sheraton! Well curated wine list in restaurant, but would have liked a more pedestrian chardonnay (less expensive but good). All in all, wonderful experience.
New facility. Staff extremely nice. Good dining options.
Really nice clean hotel. Definitely exceeds 2 stars. No
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The staff was very nice and friendly. I liked that they had coffee, juice, milk, cereal, and yogurt available for the guests at all hours. I wished that there were more kid friendly TV channels available because there weren't any channels showing cartoons in the evenings. Due to construction, it's at least 2 miles to the turn around to get back to salado and restaurants.
Location Could not go south. Had to go mile north and loop around.
There is a really musty moldy smell. There was water that leaked from the air conditioner on the carpet in the room
Wi-Fi didn't stay connected. Hot tub still doesn't work and pool is not heated, it's ice cold.
Good price no
price freeway traffic could be heard in room, very noisy
Waffles Outside of hotel was redone a while back. However the inside is still very dated and bleh.
price and location Front desk employee had difficulties on computer, took a little long too check in
It was clean and comfortable. The access to the motel was not convenient because of construction. You could only turn one way out of the motel and it was over a mile to the cross over. The breakfast didn't offer much after toast and coffee.
Pet friendly Location due to road construction. Need 100 yard access road so you don't have to travel 3 miles just to get back into town.
it was located less than 10 mins from both locations I needed to be at and right off the highway. The staff was very friendly. There was no breakfast offered at this location. I have stayed at other locations and they offer full breakfast and not only coffee and fruit.
Clean hotel, clean room. Very nice lady at the front desk. Nope
Friendly front desk agent. Room smelled like cigars
Convenient to the business I visited no breakfast bar, but for the price, it was not a problem.
This hotel doesn't clean the rooms every day. Not really a big deal. You can request it to be cleaned, and can request fresh towels daily if you want.
kitchen everything was great, very friendly staff
Had a nice stay. no
Great for one to 2 days..no complaints
Right next to an outlet mall and a high way thay took us everywhere we needed to go. The carpet was covered in stains! The tolet would not flush on it's own, we told the front desk and they gave us a plunger instead of changing our room.
The room was nice Free breakfast was terrible. It was dirty walking up the stairs to my room. Trashy. Would not stay again
real nice hotel no
The beds were very comfortable. The room was very clean. Loved it.
Comfortable room, friendly staff, cleanliness and very convenient. No.