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Great indoor swimming pool; location was good, staff friendly. We booked a king size bedroom and were pleasantly surprised when we entered the room to find a full kitchen, dining area, sitting area and of course the king size bedroom. The air conditioner was a portable unit and was noisy. Window opened so we had fresh air and no need to run the air conditioner. The heating units were on the roof just outside our room and were very loud when they kicked in during the night. Breakfast was good, but expensive.
Good price, comfortable bed, fridge in room, great deck for guests to sit have a drink and enjoy sights. Upgraded broadband for wifi needed badly, unable to use wifi in evening when everyone was at hotel.
spacious standard room room inside the pool area was very hot, aircondition not working properly, had a hard time sleeping at night
A good base to explore the nearby attractions of Jasper NP.Motel clean and comfortable.
Staff was really friendly and rooms were clean. The bathroom door did not stay closed. The TV didn't seem to work at all. The room's walls seemed very thin, I could hear the neighbours flushing and taking a shower.
Nothing about the lodge appealed to my wife and I. The hotel was the most expensive and worst of all the hotels we stayed in during our Canadian vacation.There was no seating in the room so to watch the TV one had to sit on the bed. The room was also cramped.
The friendly staff make a difference, and though a short walk to the shops, it means the hotel is in a quiet area.
Checked in late but staff was quick and courteous and got the check in completed quickly. We got two rooms with queen beds. Good for the one night we stayed. Expected a hotel but was a crampy motel space.
bed and bedding was some of the best I've slept in. bathroom was dated with cracked tiles around tub enclosure, toilet was very low
The rooms were very nice and clean, and the location was excellent. There wasn't a complimentary breakfast.
Hotel in good position, we had a comfortable large room with a good bathroom. Free WIFI everywhere. Breakfast was very poor in the restaurant (attached to but not run by the hotel) We had a bed and continental breakfast deal which turned out to be a fryup with soggy toast - hardly a healthy start to the day!
Friendly and helpful staff
Staff As above
rooms were clean, and roomy the price was very expensive for an average hotel
Our room appeared newly refinished and was very clean. Beds were ++comfortable. Qiute location. No.
Location was excellent, easy to get around and just far enough from main town to really appeal to us.
It is very convenient (walking distance) to the train and bus station and to downtown shopping and resturants.
Convenient location - nice rooms - adequatre breakfast nothing comes to mind
Good location. The description should say to pack a bathing suit as there are hot tubs outside. Had I have known this I would have enjoyed the hot tubs. There are no cots available. I must if you have young children that do not like to share the same bed, even though they were double.
Rooms were clean and compfortable. The staff in dinng area were very pleasant and helpful. We had asked for rooms side by side and that did not happen. The phone in 1 of the rooms did not work. The breakfast on both mornings of our stay was cold and exactly the same items.The staff at the desk were not particularly friendly
Convenient location ,pleasant staff and very helpful and informative about the area .Comfotable restaurant on site with good choice of menu . No
Breakfast could have been bit better considering we paid $300/night. May be hot breakfast.