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Good food in the Resturant . In the dining room during breakfast and dinner waiters prepare fried foods just between one table and the other , working with sliding kitchen ring making smell and smoke.
Nice staff, super barman (Daniel)! French cook (Thierry).This hotel is new and has just opened... Everything is perfect.
The right ratio price/quality, the hi-level cuisine, the strategic position for business.
The stuff was very helpful. Breafast was excellent, delicious and wide range of foods. A személyzet nagyon kedves, segítőkész. A reggeli csodálatos, finom, nagy választékkal. A little bit far from the center, not really nice envirement.
Having business class hotel and spa in one. Noice of the air conditioning during the night and the impression that the windows are not noice proof enough.
I really enjoyed the cool modern design, the wifi, the good food in the restaurant (including breakfasts), the drinks in the nice bar, the clean and well-functioning saunas and above all the friendly and professional staff. Alll very young but far better motivated for their jobs than most hotel staff I have encountered elsewhere. The room was a bit tiny.
Clean, friendly, professional and stunning English speaking staff - No fuzz (even with late check-out)
It was ok to find! As single I had to pay price for two!
Definitely not worth **** class, cheap, good location, I payed 45 EURo so it was resonable deal, it's not worth anything more Inside looks like **/*** hotel, nothing to be enjoyed
The smell of food greeted me as I walked into the Lobby - or perhaps I should say a smell of the kitchen. My room however was excellent and room service very speedy. The hotel is expensive though, almost 500PLN - this is very steep by polish standards for a modern 3/4 star hotel. So it's very much geared towards biz people with expense accounts.
Comfort and silence, hotels position
The hotel was so easy to get to from the airport. Got on the bus for 20 zloty and it stops very close to the hotel. Was going to a concert in Spodek and it was about a 5 minute walk from the hotel. The staff were friendly and very efficient especially the lovely guy who served us a couple times late in the bar.... thanks. Breakfast was fantastic. So much food and a fantastic variety. Maybe if the hotel were in a position to organise tours to other places. There was not a lot to see in Katowice if you were a tourist. We were there strictly for a concert so it was ok but if i was there to see Poland i would have been disappointed
Absolute bare minimum four-star facilities. Best you can expect in Katowice. Staff were unfriendly. Would provide no information or assistance e.g. parking until we had presented a credit card. Beds were hard and uncomfortable. Nearly all the hotel stank of cigarette smoke, though to be fair our non-smoking room only slightly smelled of it. The walk to the city centre was unmarked and passed through badly-lit streets and goes via the prostitute district. Car parking was 30 Euros per night, an obscene rate for a hotel outside the centre of a medium-sized city.
One of top 3 hotels in Katowice, very nice view from window, professional staff. Usually its hard to book a cheap room in this hotel.
It as an ideal place to sleep after arrival by plane in Katovice.
Brand new hotel, one of the best in Katowice, high standard & nice staff. We tried the restaurant - very good. The spa/sauna place was nice as well.
The room, with huge walk-in shower, was very modern and comfortable. Staff very helpful too. Taxi's outside Hotel. They agree a fixed fare of 100 pzl with hotel staff. Then try and charge me 159 pzl.
Good hotel in a good location. Will stop again
Location is very comfortable, design of room is perfect. Good breakfast.
Internet not free of charge.
That it is new and fresh
reception staff were very good as were breakfast serving staff.. bar staff need to be more effecient - long waiting. room service was quick and food good. accommodation was excellent. slow bar service only.
Restaurant theoretically open till 23:00, but practially no possibility to place order at 22:45. Staff in restaurant very unhelpfull. Despite restaurant was closed, I couldnt order even pizza and I was forced to drive to restaurant in the city centre in order to eat dinner. Very low pressure of hot water in morning hours (but in the night was OK),
Restaurant open 11 hours a day, starting at 12 am till 11 pm. A taxi to get there costs 170 slotys, which is more than 50 €. In poland that's a lot of money.
Good, clean hotel for an overnight.Friendly personell and a good restaurant on the 6th floor. Hotel is not easy to find even when it is situated behind the highway. Hotel signing is a must!
Very pleased with the help from hotel staff received during our stay.
Directly on the highway, good connection to the city and the airport.Almost nothing to hear from the traffic if you have your room at that side. Nice room in a almost new hotel. On Saturdaymorning we didn't had fresh bread at 8.00
new and very clean hotel. People are very helpfull. Breakfast was good like it should be. Breakfast tables only for 4 should be for two. When one table is occupied by 1 person it's full and not usefull for others.
Easy to get to by public transport or even on foot (from the train station/city centre). Fair choice and quality of breakfast. Almost perfectly clean. Mineral water, tea, coffee and kettle in the room (replenished daily, but if you want to hold on to your unfinished bottle of mineral water you have to hide it, otherwise it gets taken away). Nice toiletries (replenished daily). My friend really liked her bed and thought it was really comfortable (I thought it was too small and too low). All in all, we liked it and would definitely stay there again. It was not possible to use the Internet because there were no cables left, which, considering the information on the website that there is Internet access in every room, is very bad and unprofessional (it was an important point for us when we booked). Restaurant staff at breakfast slow with clearing and tidying up the tables + stale rolls. The heating did not work. I thought the bed was small and low (twin room), but my friend really liked hers and thought it was really comfortable. Not a big choice of TV channels but it was a minor point.
The hotel room was very comfortable the restaurant was very nice but quite expensive, small portions and the beer was not chilled
the reception staff were the most helpfull i have ever seen in the world.especially trying to sort out trips to aushwitz and taxi fares. bar closed at 11 and too early at a weekend.and hot food goes too quickly at breakfast
Good location 5' walk from railway station. English speaking staff. Nice big bedroom with coffee making facilities and wifi internet. Great value . Good breakfast too. not really
We had a very spacious and clean room. It´s a perfect hotel for a short visit to the town or like us to get the plain next day from Katowice Airport. The location is very near the train station from where our bus to the airport left. The room did not have air conditioning unless it can be quiet hot in august. The hotel is mainly directed to business-people: there was only one set of towels. After complaining the receptionist told that they would bring a second set in a minute but it never arrived.
Very friendly staf nice room good place for conection city centrum and trein station
restaurant in hotel, free internet single bed
The hotel is situated very near to the central train station, clean rooms, friendly and helpful staff..
close to the central station, close to the center. ideal location for a short city-trip in Katowice. We stayed there for a visit of 3 days to Auschwitz.
Near railway station. Needed more directions from the bus station.
No coffee making faciltys in rooms
going 2 kracov room was small not in good place and not very clean
How big the room was Nothing.
Convenient location for railway station No
Size and layout of rooms was very good. The ability to use the internet in the room (without extra cost!) was great. Staff were welcoming and helpful
Location and service
The rooms in the last floor were affected by the noise of the outside roof mounted central air conditioning unit. Despite of closed terrace door the noise was very perturbing.
I found my stay at the hotel very pleasurable everybody was very helpful No the hotel was fine
The hotel was great on all aspects: price, food, comfort, staff. would recommend it any time.
Loved a lot of the original Art Deco features. Staff very frendly and helpfull. Restaraunt very good Nothing negative to report
breakfast - full of choise, but not fresh; beds very small and uncomfortable; modern bathroom
The staff was very helpful and in fact they came and met us to help us find the hotel when we were lost. I also liked the quality of the toiletries provided. The buffet breakfast was excellent and we really enjoyed our stay. We will definitely stay there again.
wide room and bed, breakfast,good location, design and spa
everything excellent and I require a lot of quality to say that nonthing
location close to main railstation Katowice and center of citi. Clean bed and bathroom. Nice and helpful staff. Not aired rooms. Very simple breakfast served by staff - it takes long time when bigger group of guests come at the same time.
location is 5 mns walk from the bus / train station. very calm area of the city. none
-nice small hotel near the city center; -good atmosphere; - good for business travel
it is very nice hotel.very cooparative staff.i never forget my stay here.i gave my shirts for washing and ironing and they gave me in hang position when i told them in press position the receptioist did byherself.
Very spacious well equipped rooms and free secure parking. Very attentive staff, nice breakfast.
Eat lots and lots had nice beer and wine and walk it all off great hotel very clean and smart will stay again
Staff were excellent, very helpful.
Very clean, in the centre of the city, big room and big bathroom Terrible small breakfast, without air conditioning.
Extremely friendly and helpful staff, spacious apartment, good bathroom, excellent breakfast, secure off-street private parking, quiet and safe location, ease of access both to city centre and station, and to ring road and park for leisure. Needs more lighting in the sitting / dining area - couldn't read very well in the easy chair due to poor lighting. An extra floor lamp would make a big difference.
Breakfast delivered to rooms; unfortunately you can not choose what will contain. Is quite resonalbe, standard cold breakfast. Reception is on call, not open all the time.
Reasonable size room which was clean. Hotel had good facilities and helpful staff. Some taxi drivers had problems finding the hotel. It is located slightly out of the centre.
breakfast and clean room and helpful staff! shit weather ! :(
The food was good and the hotel was comfortable. The staff were helpful at providing information (train and bus information for example) and the wi fi was handy in reception. No, but the checking in and out procedures were slow and bureaucratic. Wi fi should be available also in rooms
Rooms are too small Good breakfast
Swimming pool and jacuzzi At least 45 minutes walking to the city centre, in a dark area
Apart from the room the SAT-TV... Direct to the motorway
The food in the restaurant was delicious, very good service and very reasonable. The hotel is very hard to find, if staying here make sure you have excellent directions for the taxi driver as our taxi driver missed the exit (hotel is beside motorway behind petrol station) and had to travel 15 km down the motorway before he could return in katowice direction. perhaps the hotel could arrange airport/ train station/ bus station pick ups or advise customers to take the bus to the '3 lakes' shopping centre
wery nice room, very clear, good wellnes area bad destination, iyt is even out of Karowice, but for one night is ok
Good breakfest, big choiche, near shoping center, reasonal price. I am sure that was just accidental, but room was not cleaned at all, room was changed, but it was not same as required.
The room was nice. There are few big supermarkets and McDonalds near by. There are a highway right near the hotel so it may be noisy. but hotel location and the price of the breakfast was a bit too high.
Excellent location for the city centre and only a short walk from the train station. Value for money.
very close to city center! breakfast plain.
Location. Design of hotel and rooms.
that was quite clean inside the service, we didn't get the correct information. We need to change hotel etter 22.00 becouse of mistake by the personell at hotell.
Nice hotel at good location. Good size for a single room. Friendly staff and nice Polish breakfast. Bit old-fashioned interior but well maintained and I like it. Bathroom on the other hand is up to date and looked pretty new. Bed and pillow not very comfortable. Noisy tram passes in front of the hotel every couple of minutes from quite early till late.
Beautiful location by lake and park, good spa but not open weekends. Booked 2 double rooms but got 1 x twin & 1 double. Hotel did not specify bath or shower in rooms -got shower & prefer full bathroom. Would like your website to offer more detail of hotel to select options more accurately.
staff attitude, efficiency, food quality wedding party in the restaurant disturbs other customers
Better information that some activities is charge extra, like sauna.
The service received at check in by the receptionist, and then by Room Service. In the Hotel description is written that garage on site is free. I did pay for the overnight 30 Polish Zloty! The selection at Breakfast is very poor and of low quality.
It was a smart hotel, facilities were good It was a good hotel in an industrial town, very quiet and limited menu. It seemed that the staffing was linked to the
SPA / Wellness not holding its promise. Rooms need an overhaul. Generally speaking not meeting 5* requirements.
Staff is excellent, very helpful. Pool was ok. Very clean hotel. Food was great. Not too many options if you are vegetarian. Food looked organic, natural. Near a nice lake. I think this should be a 4-star hotel. No windows, no fresh air. There are small things, one small thin pillow, please more pillows. Old crt tv, not too many channels.
Nothing Poor facilities, poor food, no atmosphere, small bed and room
Reception staff Breakfast
Would be a good location if there was at least one sign showing its position No restaurant, when arriving they will point you to the roadside (truckers) cafe across the road as their restaurant. No non-smoking rooms, cheaply fitted out and smelly water system.
the woman at the front destk, Barbara, was very nice and helpful. the breakfast
i thought it was clean and the food was ok,i thought the shower and toilet was very good to.most of the staff were nice to me. i didnt like that none of the tv channels were in english,i didnt like the bar been closed so early,i think there should be a residents bar opened alot later,i came back to the hotel late 1 nite and i was hungry and there was no where i could get food,i asked a memeber of staff 1 nite for water at a late hour and she said there was no water,how can there be no water in a hotel??
Helpful staff. Perfect location for Auschwitz museum.
The fact it is in front of the Aushwitz Museum means it has perfect position. Breakfast can be better.
A lovely hotel right beside the concentration camp, very clean with lovely staff. All TV channels are in Polish (though not a problem because we were so busy). No wheelchair access.
I found the hotel very comfortable. The staff was nice and helping, rooms (esp. bathroom) clean and breakfasts offered meals beyond my imagination. A stay totally worth the money.
Nice room & helpful staff
Outstanding location, very friendly staff and very clean. I would strongly recommend for anybody wishing to visit Auschwitz. Not applicable, liked everything.
Destination closely to the museum in Auschwitz, parking place available, large desk for breakfast. Design war very nice but funcionality on low level, e.g. you need to move toilet lid everytime before you go to flush, hair dryer not available in the room.
The BEST location for Ausvic/Birkenau tour. Hotel is modern with very comfort room. Good brekfast and wired internet. Olecki is just 4 minutes by foot from entrance to Ausvic.