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Good food in the Resturant . In the dining room during breakfast and dinner waiters prepare fried foods just between one table and the other , working with sliding kitchen ring making smell and smoke.
The right ratio price/quality, the hi-level cuisine, the strategic position for business.
Nice staff, super barman (Daniel)! French cook (Thierry).This hotel is new and has just opened... Everything is perfect.
Having business class hotel and spa in one. Noice of the air conditioning during the night and the impression that the windows are not noice proof enough.
I really enjoyed the cool modern design, the wifi, the good food in the restaurant (including breakfasts), the drinks in the nice bar, the clean and well-functioning saunas and above all the friendly and professional staff. Alll very young but far better motivated for their jobs than most hotel staff I have encountered elsewhere. The room was a bit tiny.
The stuff was very helpful. Breafast was excellent, delicious and wide range of foods. A személyzet nagyon kedves, segítőkész. A reggeli csodálatos, finom, nagy választékkal. A little bit far from the center, not really nice envirement.
The hotel was so easy to get to from the airport. Got on the bus for 20 zloty and it stops very close to the hotel. Was going to a concert in Spodek and it was about a 5 minute walk from the hotel. The staff were friendly and very efficient especially the lovely guy who served us a couple times late in the bar.... thanks. Breakfast was fantastic. So much food and a fantastic variety. Maybe if the hotel were in a position to organise tours to other places. There was not a lot to see in Katowice if you were a tourist. We were there strictly for a concert so it was ok but if i was there to see Poland i would have been disappointed
Clean, friendly, professional and stunning English speaking staff - No fuzz (even with late check-out)
One of top 3 hotels in Katowice, very nice view from window, professional staff. Usually its hard to book a cheap room in this hotel.
The smell of food greeted me as I walked into the Lobby - or perhaps I should say a smell of the kitchen. My room however was excellent and room service very speedy. The hotel is expensive though, almost 500PLN - this is very steep by polish standards for a modern 3/4 star hotel. So it's very much geared towards biz people with expense accounts.
It as an ideal place to sleep after arrival by plane in Katovice.
Absolute bare minimum four-star facilities. Best you can expect in Katowice. Staff were unfriendly. Would provide no information or assistance e.g. parking until we had presented a credit card. Beds were hard and uncomfortable. Nearly all the hotel stank of cigarette smoke, though to be fair our non-smoking room only slightly smelled of it. The walk to the city centre was unmarked and passed through badly-lit streets and goes via the prostitute district. Car parking was 30 Euros per night, an obscene rate for a hotel outside the centre of a medium-sized city.
Definitely not worth **** class, cheap, good location, I payed 45 EURo so it was resonable deal, it's not worth anything more Inside looks like **/*** hotel, nothing to be enjoyed
Comfort and silence, hotels position
It was ok to find! As single I had to pay price for two!
Brand new hotel, one of the best in Katowice, high standard & nice staff. We tried the restaurant - very good. The spa/sauna place was nice as well.
The room, with huge walk-in shower, was very modern and comfortable. Staff very helpful too. Taxi's outside Hotel. They agree a fixed fare of 100 pzl with hotel staff. Then try and charge me 159 pzl.
That it is new and fresh
Good hotel in a good location. Will stop again
Location is very comfortable, design of room is perfect. Good breakfast.
reception staff were very good as were breakfast serving staff.. bar staff need to be more effecient - long waiting. room service was quick and food good. accommodation was excellent. slow bar service only.
Internet not free of charge.
Restaurant theoretically open till 23:00, but practially no possibility to place order at 22:45. Staff in restaurant very unhelpfull. Despite restaurant was closed, I couldnt order even pizza and I was forced to drive to restaurant in the city centre in order to eat dinner. Very low pressure of hot water in morning hours (but in the night was OK),
Good, clean hotel for an overnight.Friendly personell and a good restaurant on the 6th floor. Hotel is not easy to find even when it is situated behind the highway. Hotel signing is a must!
the reception staff were the most helpfull i have ever seen in the world.especially trying to sort out trips to aushwitz and taxi fares. bar closed at 11 and too early at a weekend.and hot food goes too quickly at breakfast
Very pleased with the help from hotel staff received during our stay.
Directly on the highway, good connection to the city and the airport.Almost nothing to hear from the traffic if you have your room at that side. Nice room in a almost new hotel. On Saturdaymorning we didn't had fresh bread at 8.00
new and very clean hotel. People are very helpfull. Breakfast was good like it should be. Breakfast tables only for 4 should be for two. When one table is occupied by 1 person it's full and not usefull for others.
The hotel room was very comfortable the restaurant was very nice but quite expensive, small portions and the beer was not chilled
Restaurant open 11 hours a day, starting at 12 am till 11 pm. A taxi to get there costs 170 slotys, which is more than 50 €. In poland that's a lot of money.
Easy to get to by public transport or even on foot (from the train station/city centre). Fair choice and quality of breakfast. Almost perfectly clean. Mineral water, tea, coffee and kettle in the room (replenished daily, but if you want to hold on to your unfinished bottle of mineral water you have to hide it, otherwise it gets taken away). Nice toiletries (replenished daily). My friend really liked her bed and thought it was really comfortable (I thought it was too small and too low). All in all, we liked it and would definitely stay there again. It was not possible to use the Internet because there were no cables left, which, considering the information on the website that there is Internet access in every room, is very bad and unprofessional (it was an important point for us when we booked). Restaurant staff at breakfast slow with clearing and tidying up the tables + stale rolls. The heating did not work. I thought the bed was small and low (twin room), but my friend really liked hers and thought it was really comfortable. Not a big choice of TV channels but it was a minor point.
The staff was very helpful and in fact they came and met us to help us find the hotel when we were lost. I also liked the quality of the toiletries provided. The buffet breakfast was excellent and we really enjoyed our stay. We will definitely stay there again.
The hotel was great on all aspects: price, food, comfort, staff. would recommend it any time.
I found my stay at the hotel very pleasurable everybody was very helpful No the hotel was fine
everything excellent and I require a lot of quality to say that nonthing
Loved a lot of the original Art Deco features. Staff very frendly and helpfull. Restaraunt very good Nothing negative to report
breakfast - full of choise, but not fresh; beds very small and uncomfortable; modern bathroom
Size and layout of rooms was very good. The ability to use the internet in the room (without extra cost!) was great. Staff were welcoming and helpful
Location and service
The rooms in the last floor were affected by the noise of the outside roof mounted central air conditioning unit. Despite of closed terrace door the noise was very perturbing.
wide room and bed, breakfast,good location, design and spa
close to the central station, close to the center. ideal location for a short city-trip in Katowice. We stayed there for a visit of 3 days to Auschwitz.
Good location 5' walk from railway station. English speaking staff. Nice big bedroom with coffee making facilities and wifi internet. Great value . Good breakfast too. not really
We had a very spacious and clean room. It´s a perfect hotel for a short visit to the town or like us to get the plain next day from Katowice Airport. The location is very near the train station from where our bus to the airport left. The room did not have air conditioning unless it can be quiet hot in august. The hotel is mainly directed to business-people: there was only one set of towels. After complaining the receptionist told that they would bring a second set in a minute but it never arrived.
Convenient location for railway station No
going 2 kracov room was small not in good place and not very clean
Near railway station. Needed more directions from the bus station.
Very friendly staf nice room good place for conection city centrum and trein station
No coffee making faciltys in rooms
restaurant in hotel, free internet single bed
How big the room was Nothing.
The hotel is situated very near to the central train station, clean rooms, friendly and helpful staff..
Very clean, in the centre of the city, big room and big bathroom Terrible small breakfast, without air conditioning.
Very spacious well equipped rooms and free secure parking. Very attentive staff, nice breakfast.
Breakfast delivered to rooms; unfortunately you can not choose what will contain. Is quite resonalbe, standard cold breakfast. Reception is on call, not open all the time.
Extremely friendly and helpful staff, spacious apartment, good bathroom, excellent breakfast, secure off-street private parking, quiet and safe location, ease of access both to city centre and station, and to ring road and park for leisure. Needs more lighting in the sitting / dining area - couldn't read very well in the easy chair due to poor lighting. An extra floor lamp would make a big difference.
location is 5 mns walk from the bus / train station. very calm area of the city. none
Staff were excellent, very helpful.
it is very nice hotel.very cooparative staff.i never forget my stay here.i gave my shirts for washing and ironing and they gave me in hang position when i told them in press position the receptioist did byherself.
-nice small hotel near the city center; -good atmosphere; - good for business travel
location close to main railstation Katowice and center of citi. Clean bed and bathroom. Nice and helpful staff. Not aired rooms. Very simple breakfast served by staff - it takes long time when bigger group of guests come at the same time.
Eat lots and lots had nice beer and wine and walk it all off great hotel very clean and smart will stay again
very close to city center! breakfast plain.
Location. Design of hotel and rooms.
Excellent location for the city centre and only a short walk from the train station. Value for money.
Nice hotel at good location. Good size for a single room. Friendly staff and nice Polish breakfast. Bit old-fashioned interior but well maintained and I like it. Bathroom on the other hand is up to date and looked pretty new. Bed and pillow not very comfortable. Noisy tram passes in front of the hotel every couple of minutes from quite early till late.
that was quite clean inside the service, we didn't get the correct information. We need to change hotel etter 22.00 becouse of mistake by the personell at hotell.
Reasonable size room which was clean. Hotel had good facilities and helpful staff. Some taxi drivers had problems finding the hotel. It is located slightly out of the centre.
Apart from the room the SAT-TV... Direct to the motorway
Swimming pool and jacuzzi At least 45 minutes walking to the city centre, in a dark area
Rooms are too small Good breakfast
breakfast and clean room and helpful staff! shit weather ! :(
The room was nice. There are few big supermarkets and McDonalds near by. There are a highway right near the hotel so it may be noisy. but hotel location and the price of the breakfast was a bit too high.
The food was good and the hotel was comfortable. The staff were helpful at providing information (train and bus information for example) and the wi fi was handy in reception. No, but the checking in and out procedures were slow and bureaucratic. Wi fi should be available also in rooms
Good breakfest, big choiche, near shoping center, reasonal price. I am sure that was just accidental, but room was not cleaned at all, room was changed, but it was not same as required.
wery nice room, very clear, good wellnes area bad destination, iyt is even out of Karowice, but for one night is ok
The food in the restaurant was delicious, very good service and very reasonable. The hotel is very hard to find, if staying here make sure you have excellent directions for the taxi driver as our taxi driver missed the exit (hotel is beside motorway behind petrol station) and had to travel 15 km down the motorway before he could return in katowice direction. perhaps the hotel could arrange airport/ train station/ bus station pick ups or advise customers to take the bus to the '3 lakes' shopping centre
The service received at check in by the receptionist, and then by Room Service. In the Hotel description is written that garage on site is free. I did pay for the overnight 30 Polish Zloty! The selection at Breakfast is very poor and of low quality.
It was a smart hotel, facilities were good It was a good hotel in an industrial town, very quiet and limited menu. It seemed that the staffing was linked to the
SPA / Wellness not holding its promise. Rooms need an overhaul. Generally speaking not meeting 5* requirements.
Staff is excellent, very helpful. Pool was ok. Very clean hotel. Food was great. Not too many options if you are vegetarian. Food looked organic, natural. Near a nice lake. I think this should be a 4-star hotel. No windows, no fresh air. There are small things, one small thin pillow, please more pillows. Old crt tv, not too many channels.
Better information that some activities is charge extra, like sauna.
Reception staff Breakfast
Beautiful location by lake and park, good spa but not open weekends. Booked 2 double rooms but got 1 x twin & 1 double. Hotel did not specify bath or shower in rooms -got shower & prefer full bathroom. Would like your website to offer more detail of hotel to select options more accurately.
staff attitude, efficiency, food quality wedding party in the restaurant disturbs other customers
Nothing Poor facilities, poor food, no atmosphere, small bed and room
Would be a good location if there was at least one sign showing its position No restaurant, when arriving they will point you to the roadside (truckers) cafe across the road as their restaurant. No non-smoking rooms, cheaply fitted out and smelly water system.
27th floor Bar Breakfast was very good
comfort, and very nice breakfast One elevator did not operate to the 25th floor but was going up only to 22nd floor
Staff forgot to clean my room-had to be done at my request at 6.00pm. No bath towel provided on day 1
center location, very close to all city facilities, shopping and parking in the basement and great sky bar on 27th floor ;)
Location close to the centrum, trainstation, other public transport is good. Breakfast is worthwile to skip lunch and bunk in in the morning! The room lock was not working first day. Everythime I had to get someone from recepton to open my room. Next day it was repaired. The staff at the reception is not qualified upto the star ranking ofthe hotel. I came to the hotel on recommendation of an exhibition: staff never heard of this exhibition centre. I came by bus fro the airport and asked for the time table for the bus to the airport: They did not even know a bus was running to the airport right behind the Hotel! The bar at the top was only open during the evening. And in the room no water cooker to make coffee or tea,( and as there is no hotelbar during the day) you cannot work convenient in the hotel.
Reception staff were very helpful and friendly. We were upgraded to an apt for 3 people at no extra cost as they had no adjoining double and single rooms left. Hotel bar closes at 2am and there is nowhere for residents to go after that.
The height of the hotel provides a good view of the area from rooms, which were well appointed and comfortable I was surprised to find that the hotel allowed a prostitute to work from the bar at the top of the hotel. More English speaking chanels on the tv would be nice
Surprisingly, I could not make money exchange (to Polish Zlotych) at the cashier...
Room service took many attempts to contact to arrange an early breakfast in my room before catching an early flight. You can only contact them via reception.
Restaurant on site, good desk staff. Location is difficult to find without gps, parking is hit and miss but ok.