Comfort and silence, hotels position
Clean, friendly, professional and stunning English speaking staff - No fuzz (even with late check-out)
The hotel was so easy to get to from the airport. Got on the bus for 20 zloty and it stops very close to the hotel. Was going to a concert in Spodek and it was about a 5 minute walk from the hotel. The staff were friendly and very efficient especially the lovely guy who served us a couple times late in the bar.... thanks. Breakfast was fantastic. So much food and a fantastic variety. Maybe if the hotel were in a position to organise tours to other places. There was not a lot to see in Katowice if you were a tourist. We were there strictly for a concert so it was ok but if i was there to see Poland i would have been disappointed
It was ok to find! As single I had to pay price for two!
One of top 3 hotels in Katowice, very nice view from window, professional staff. Usually its hard to book a cheap room in this hotel.
Definitely not worth **** class, cheap, good location, I payed 45 EURo so it was resonable deal, it's not worth anything more Inside looks like **/*** hotel, nothing to be enjoyed
Absolute bare minimum four-star facilities. Best you can expect in Katowice. Staff were unfriendly. Would provide no information or assistance e.g. parking until we had presented a credit card. Beds were hard and uncomfortable. Nearly all the hotel stank of cigarette smoke, though to be fair our non-smoking room only slightly smelled of it. The walk to the city centre was unmarked and passed through badly-lit streets and goes via the prostitute district. Car parking was 30 Euros per night, an obscene rate for a hotel outside the centre of a medium-sized city.
It as an ideal place to sleep after arrival by plane in Katovice.
The smell of food greeted me as I walked into the Lobby - or perhaps I should say a smell of the kitchen. My room however was excellent and room service very speedy. The hotel is expensive though, almost 500PLN - this is very steep by polish standards for a modern 3/4 star hotel. So it's very much geared towards biz people with expense accounts.
Location was perfect, staff very friendly, room large & will decorated, food excellent
it vas to kold in the rooms on night (i got my selv a kold)
Friendly, helpful staff. Hotel is very attractive in design and is very clean and comfortable. Ideal location for anyone wanting to visit the museum / memorial of Auschwitz. Highly recommended. No complaints at all.
Beyond expectation, rooms fine but the bar and restaurants were a real added bonus
The hotel was easy to find, frequented by taxi drivers, and offered a good mix of food choices and quality.
Large room, Nice breakfast staff, location and parking facilities No wifi
This hotel is absolutely gorgeous! The restaurants are fantastic, the rooms are large, clean, and comfortable, and the staff is extremely friendly! I felt that the rooms need a fan as it is very warm outside and the room was a bit too warm.
This hotel is outstanding in its size class (smaller private non-chain) Excellent food service, great character, and polite, professional staff. Great place to stay! Could use some new bath linens, Nice but frayed.
The location of the hotel suited our reasons for visiting this city. The room was spacious. The noise during the early hours of the morning. People shouting and screaming outside the room and in the carpark. Lack of English of the reception staff failed to clarify the situation.
The staff was very kind and helpful. We left very early for airport, and staff packed us a breakfast for the taxi! The hotel was wonderful, and so was the restaurant. However, we took the bus from Krakow and the driver would not go to the "Central" station, which was close to the hotel, but instead dropped us off near the cemetary. It was a difficult walk with our luggage and road construction, plus we didn't know where we really were. It made our stay start off badly.
Reasonable size room which was clean. Hotel had good facilities and helpful staff. Some taxi drivers had problems finding the hotel. It is located slightly out of the centre.
The room was nice. There are few big supermarkets and McDonalds near by. There are a highway right near the hotel so it may be noisy. but hotel location and the price of the breakfast was a bit too high.
wery nice room, very clear, good wellnes area bad destination, iyt is even out of Karowice, but for one night is ok
Apart from the room the SAT-TV... Direct to the motorway
breakfast and clean room and helpful staff! shit weather ! :(
Rooms are too small Good breakfast
Good breakfest, big choiche, near shoping center, reasonal price. I am sure that was just accidental, but room was not cleaned at all, room was changed, but it was not same as required.
The food in the restaurant was delicious, very good service and very reasonable. The hotel is very hard to find, if staying here make sure you have excellent directions for the taxi driver as our taxi driver missed the exit (hotel is beside motorway behind petrol station) and had to travel 15 km down the motorway before he could return in katowice direction. perhaps the hotel could arrange airport/ train station/ bus station pick ups or advise customers to take the bus to the '3 lakes' shopping centre
The food was good and the hotel was comfortable. The staff were helpful at providing information (train and bus information for example) and the wi fi was handy in reception. No, but the checking in and out procedures were slow and bureaucratic. Wi fi should be available also in rooms
Swimming pool and jacuzzi At least 45 minutes walking to the city centre, in a dark area
The Hotel is well located in the 'new town' of Tychy. Staff are friendly and helpful. Rooms super clean. For business stay no problem - free fast wifi via ethernet cable. Tychy was built in the 1960's as a new town as is not pretty !! The people however are great.
Very nice hotel staff and good price some things in thee room need to be checked(doors and light-lamps)
The price, cleaness of the room, fast and polite hotel crew
Staff were kind and helpful. Difficult to find. Lobby is a little smokey and dingy at night.
Nice hotel with small but modern, cozy and clean rooms. Bathroom is also new and good sized. Very good breakfasts and delicious meals at the restraunt. The staff needs more advanced level of English, it would be very helpful.
price clean, hotel is brandnew with ikea furniture near to highway, good for a overnight to airport (which is still at 55 km distance, by the way) very hard to find, print map before you go: behind gass station, follow signs hotelsystem trafic noice, small rooms
It was so clean! Hard beds :) but such is the case in Europe...
the room although it is small it has all the necesary staff included. the hotel is new and very clean. buffet breakfast was excellent. staff was very halpfull and nice the location of the hotel isn`t found by the gps. the road acces to the hotel is through a gas station and a Mc Drive
Very good brekfast. Do not use GPS to find this hotel. Better is to use Google maps and your clear mind... The entering to the hotel must be through petrol station. Follow local advertising sheets.
Good choice at breakfast. The price of the breakfast doesn't correspond with the price indicated by Booking. 25 pln instead od 18 pln. We had the same problem when taking a drink at the bar.
The hotel was very clean and no-nonsense. We didn't really need anything more than a place to stay on our way through Katowice and it was exactly that. Nice, clean, comfortable, and cheap. It was very very very hard to find/get to. Even when we were there we didn't think we were because it doesn't say POPhotel anywhere on the building.
Nice staff, super barman (Daniel)! French cook (Thierry).This hotel is new and has just opened... Everything is perfect.
The right ratio price/quality, the hi-level cuisine, the strategic position for business.
The stuff was very helpful. Breafast was excellent, delicious and wide range of foods. A személyzet nagyon kedves, segítőkész. A reggeli csodálatos, finom, nagy választékkal. A little bit far from the center, not really nice envirement.
Good food in the Resturant . In the dining room during breakfast and dinner waiters prepare fried foods just between one table and the other , working with sliding kitchen ring making smell and smoke.
Having business class hotel and spa in one. Noice of the air conditioning during the night and the impression that the windows are not noice proof enough.
I really enjoyed the cool modern design, the wifi, the good food in the restaurant (including breakfasts), the drinks in the nice bar, the clean and well-functioning saunas and above all the friendly and professional staff. Alll very young but far better motivated for their jobs than most hotel staff I have encountered elsewhere. The room was a bit tiny.
close to the central station, close to the center. ideal location for a short city-trip in Katowice. We stayed there for a visit of 3 days to Auschwitz.
Near railway station. Needed more directions from the bus station.
Good location 5' walk from railway station. English speaking staff. Nice big bedroom with coffee making facilities and wifi internet. Great value . Good breakfast too. not really
going 2 kracov room was small not in good place and not very clean
No coffee making faciltys in rooms
We had a very spacious and clean room. It´s a perfect hotel for a short visit to the town or like us to get the plain next day from Katowice Airport. The location is very near the train station from where our bus to the airport left. The room did not have air conditioning unless it can be quiet hot in august. The hotel is mainly directed to business-people: there was only one set of towels. After complaining the receptionist told that they would bring a second set in a minute but it never arrived.
Convenient location for railway station No
The hotel is situated very near to the central train station, clean rooms, friendly and helpful staff..
How big the room was Nothing.
restaurant in hotel, free internet single bed
Very friendly staf nice room good place for conection city centrum and trein station
The BEST location for Ausvic/Birkenau tour. Hotel is modern with very comfort room. Good brekfast and wired internet. Olecki is just 4 minutes by foot from entrance to Ausvic.
The fact it is in front of the Aushwitz Museum means it has perfect position. Breakfast can be better.
A lovely hotel right beside the concentration camp, very clean with lovely staff. All TV channels are in Polish (though not a problem because we were so busy). No wheelchair access.
Destination closely to the museum in Auschwitz, parking place available, large desk for breakfast. Design war very nice but funcionality on low level, e.g. you need to move toilet lid everytime before you go to flush, hair dryer not available in the room.
I found the hotel very comfortable. The staff was nice and helping, rooms (esp. bathroom) clean and breakfasts offered meals beyond my imagination. A stay totally worth the money.
Nice room & helpful staff
Outstanding location, very friendly staff and very clean. I would strongly recommend for anybody wishing to visit Auschwitz. Not applicable, liked everything.
Helpful staff. Perfect location for Auschwitz museum.
the woman at the front destk, Barbara, was very nice and helpful. the breakfast
i thought it was clean and the food was ok,i thought the shower and toilet was very good to.most of the staff were nice to me. i didnt like that none of the tv channels were in english,i didnt like the bar been closed so early,i think there should be a residents bar opened alot later,i came back to the hotel late 1 nite and i was hungry and there was no where i could get food,i asked a memeber of staff 1 nite for water at a late hour and she said there was no water,how can there be no water in a hotel??
Location is very comfortable, design of room is perfect. Good breakfast.
The room, with huge walk-in shower, was very modern and comfortable. Staff very helpful too. Taxi's outside Hotel. They agree a fixed fare of 100 pzl with hotel staff. Then try and charge me 159 pzl.
That it is new and fresh
Brand new hotel, one of the best in Katowice, high standard & nice staff. We tried the restaurant - very good. The spa/sauna place was nice as well.
Internet not free of charge.
Good hotel in a good location. Will stop again
reception staff were very good as were breakfast serving staff.. bar staff need to be more effecient - long waiting. room service was quick and food good. accommodation was excellent. slow bar service only.
Staff forgot to clean my room-had to be done at my request at 6.00pm. No bath towel provided on day 1
Surprisingly, I could not make money exchange (to Polish Zlotych) at the cashier...
The height of the hotel provides a good view of the area from rooms, which were well appointed and comfortable I was surprised to find that the hotel allowed a prostitute to work from the bar at the top of the hotel. More English speaking chanels on the tv would be nice
Room service took many attempts to contact to arrange an early breakfast in my room before catching an early flight. You can only contact them via reception.
center location, very close to all city facilities, shopping and parking in the basement and great sky bar on 27th floor ;)
Restaurant on site, good desk staff. Location is difficult to find without gps, parking is hit and miss but ok.
Location close to the centrum, trainstation, other public transport is good. Breakfast is worthwile to skip lunch and bunk in in the morning! The room lock was not working first day. Everythime I had to get someone from recepton to open my room. Next day it was repaired. The staff at the reception is not qualified upto the star ranking ofthe hotel. I came to the hotel on recommendation of an exhibition: staff never heard of this exhibition centre. I came by bus fro the airport and asked for the time table for the bus to the airport: They did not even know a bus was running to the airport right behind the Hotel! The bar at the top was only open during the evening. And in the room no water cooker to make coffee or tea,( and as there is no hotelbar during the day) you cannot work convenient in the hotel.
27th floor Bar Breakfast was very good
comfort, and very nice breakfast One elevator did not operate to the 25th floor but was going up only to 22nd floor
Reception staff were very helpful and friendly. We were upgraded to an apt for 3 people at no extra cost as they had no adjoining double and single rooms left. Hotel bar closes at 2am and there is nowhere for residents to go after that.
Good location for wot I wanted to do I should of been told there was a wedding . Kept me up all night. Trying to relax.very unfair on people staying there
nice rooms, good breakfast, good internet connection, nice staff
nice and clean hotel with more than the basics.
Breakfast delivered to rooms; unfortunately you can not choose what will contain. Is quite resonalbe, standard cold breakfast. Reception is on call, not open all the time.
Very spacious well equipped rooms and free secure parking. Very attentive staff, nice breakfast.
Staff were excellent, very helpful.
Extremely friendly and helpful staff, spacious apartment, good bathroom, excellent breakfast, secure off-street private parking, quiet and safe location, ease of access both to city centre and station, and to ring road and park for leisure. Needs more lighting in the sitting / dining area - couldn't read very well in the easy chair due to poor lighting. An extra floor lamp would make a big difference.
Eat lots and lots had nice beer and wine and walk it all off great hotel very clean and smart will stay again
it is very nice hotel.very cooparative staff.i never forget my stay here.i gave my shirts for washing and ironing and they gave me in hang position when i told them in press position the receptioist did byherself.
Very clean, in the centre of the city, big room and big bathroom Terrible small breakfast, without air conditioning.
location is 5 mns walk from the bus / train station. very calm area of the city. none
-nice small hotel near the city center; -good atmosphere; - good for business travel
location close to main railstation Katowice and center of citi. Clean bed and bathroom. Nice and helpful staff. Not aired rooms. Very simple breakfast served by staff - it takes long time when bigger group of guests come at the same time.