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The service was friendly and extremely courteous. The pool was gorgeous. I appreciated the dedicated lap lane. The spa was beautiful. We had asked for two beds in the room. we got a king bed and a sofa bed. The sofa bed was "OK" with the addition of a pillowtop mattress on it , but it was still not great. It would have been nice to have been gieven the 2 beds we requested.
The friendly staff and customer service are second to none. We've stayed in many nice hotels and we've never seen such friendly staff anywhere else. The hotel was wonderful and we'll never stay anywhere else in Stowe!
world class accommodation in a ski in ski out location with contemporary design and good food and service
We went on a get-away weekend and couldn't have been happier with our accommodations. SML was awesome! Highly recommend.
The beds are amazing. I don't know what linens they use but they were the most beautiful sheets I've ever slept in. Bathrooms are gorgeous. The pool and resort are quite beautiful and I can't wait to come back in the winter, when I think it will be even more fun. Our stay felt slightly like an off-season experience. It was a little quiet but more than that, there was only one bath towel in the bathroom, and lots of empty trays were maybe soaps and things should have been. Also, I placed a room service order and received something completely different when the food arrived, turns out we had an old menu from last year. Finally, I opened the fridge to put things into, and there were 2 containers of takeout left in it. It just seemed like they were short staffed or something. I definitely expected Stowe Mountain Lodge to be on point with details like this and they weren't. Finally, upon check in we didn't receive any information regarding amenities, restaurants, etc. not very welcoming at the front desk, which they need to work on otherwise you get the sense they just want to run your credit card and that's about it. Valet and bell service is outstanding however.
We loved the hotel and all the amenities. We had a beautiful room with a good view and enjoyed some down time. All the staff could not have been friendlier, even just passing in the hallways. The only disappointing experience I had was that, in this being a leisure trip trip and having the room we did for the money I was looking forward to a little extra relaxing sleeping time in the morning. The main point of the getaway trip was to leave the working world and busy schedule behind to relax. However the room next to ours has young kids that were screaming at 6:00am, and out on the patio being extremely loud, We finally gave in after 40 minutes and realized that we had to get up at 6:40. I thought for the amount of money being spent a night that something like that would have been avoided or more controlled.
The Hotel is certainly very well appointed and offers luxury accomodation. The room was perfect, very comfortable. We liked the ease of dropping off our skis & boots before going to our room. The spa is first class. The restaurant lacks intimacy and has little atmosphere despite the very good food & service.
The hotel is great, clean, spacious and comfortable.
Room and dog amenities Overpriced food
My room was very spacious and clean, had a whirlpool tub, working gas fireplace, and luxury bedding. On-site restaurant was fantastic. Literally steps from other restaurants, cafes, bookstore, arts and gift shops. Keurig coffee machine, small fridge, and robes in room. Wineglasses also appreciated. Breakfast was on the pricey side, but portions generous.
Beautiful scenery, good atmoshere and professional and kind staff. Rooms are cozy and well equipped. Very well decorated common and resting areas A bit noisy, the road next to the hotel is quite busy and the air conditioning too.
Wonderful stay although short. Would love to stay again someday if we ever get back to Stowe. Would recommend to anyone.
The quality of rooms, furnishings and food in the dining room The dining room was very busy and only one bartender, waited much too long for a simple glass of wine right at the bar with I my 4 people sitting there.
Very friendly and accomadating staff. Hotel was clean and beautiful. Would stay there again.
Staff very pleasant and helpful. Location is excellent and the free parking a bonus. Would definately recommend this hotel.
Very pleasant hotel in a lovely location. A few miles from the major ski resort of Stowe, without no doubt having to pay the higher prices. If you want to be close to the skiing action, then you need to drive, but only a few miles. I didn't, so it was ideal for my trip.
Great rooms, great service, great food at the Whip (the Inn's restaurant). The Inn is right in the center of Stowe so there are lots shops and restaurants within walking distance. I have stayed at this Inn several times and have never been disappointed.
Beautiful room with a huge bath and four poster bed,also log gas fire in our room which would be fab when on a ski trip.
Ideal location for this area of North Vermont Not clear that breakfast was not included in price - staff in breakfast area presumed we wanted coffee and did not offer tea without us asking!
A very comfortable hotel. 4 poster bed. Great breakfast. Bedrooms quite small.
Very nice inn. Staff terrific. Perfect for a visit to Stowe.
The location was convenient - close to the mountain with good restaurant options near by. Bed was firm, but comfortable. Sheets were crisp and felt clean. Pillows were soft. Descent free-breakfast & coffee. There was a washer (or dryer), but not both... probably a dryer, with a foosball and pingpong table. Two hot-tubs out back. I liked being on the first floor and having an interior and exterior access to the room. Made it easy to park right outside the door and not truck all the way through the hotel from the front. The room was clean enough, but didn't feel really clean. There were stains on the rugs, bedspreads, walls. Towels were rough.
It was very comfortable, staff was the best ever, great breakfast, and perfect location for skiing-both downhill and cross country. The family loved the Austrian look of the place. It was very "homey" as opposed to the more basic place to stay. Nice size room as well which was helpful considering all the ski and snowboard equipment that we brought. We will stay here again on our next visit. Steve, Tyler and Madison Armstrong Grand Rapids, MI My family-my 19 year old daughter, my 21 year old son, and I loved everything. We were also provided great advice on where to eat, etc.
The Innsbruck Inn is clean and has a hot and surprisingly good breakfast. Otherwise, it's shabby. The floors (especially from the floor above my room) creaked, the wallpaper is peeling, the bedspreads are torn, the front desk person thought I was supposed to come the day before (good thing I had my confirmation in hand) and no one was at the front desk or reachable by page when I checked out. Next time, I'll try someplace else.
Complete experience, lots more to do than we had time for. Neat summer music festival. Meal plan offers savings. Booking.com offered an unavailable room type (staff couldn't fix but were very nice about it). Should change coffee brands.
tradition, atmosphere, good food, esp. deli-bakery, hiking trails, views
The history behind the hotel. Also, hotel offered us champagne for our 10 anniversary, it was very kind
the location the shower had extremely low to none water pressure that was unstable in temperature. The heat was locked at below 70.
the cabins were spacious and clean. the gardens are exquisite and the property is expansive with rustic charm. it was difficult to get a reservation for a massage service but that may have been due to the holiday weekend.
The attention from the staff and the pleasant atmosphere of the lodge & surroundings. It was a surprise stay for my wife - our 40th anniversary - on our way from Boston to Montreal. She could not have been more pleased.
I liked the location I did not feel welcome. I was uncomfortable as though I was being watched by people at the front desk. It might have. Been slow because of the late spring but it seemed like we were the only news staying at the lodge.
everyone was so nice to us. the serves was excellent. their were alot of things to do in the grounds that we like. their was not one thing that i would say that i did not like. everything went well.
Enjoyed the DVD about Maria VonTrapp.
The Trapp Family Lodge was friendly and warm from the start. It is a great blend of class and history that everybody should experience. It is true that the Trapps make you feel the hills are alive with the sound of music. N/A
Updated rooms were wonderful! Basic but satisfying breakfast spread. Staff were very friendly; check-in was very quick and easy. Great location on Mountain Road. Pool didn't seem as warm as in past years; hot tub was set at 102* which I found to be almost TOO hot.
Location noise from construction
Quiet, clean, convenient. Horrible shampoo and conditioner but I wasn't expecting anything good. The coffee maker in our room still had the previous occupants coffee pod in it. Luckily, I didn't care that much and just went out for coffee.
pool and Jacuzzi. the beds are rock hard. like concrete with sheets. just not what I like but others may.
The staff. Very kind and helpful
the room with a big window and view to the river bank, had small fridge and cofee maker. Nice pool. Cleaning staff not always doing good job
We found everything to be up to par. Friendly clean and price was good.
If you are in Stowe to ski it's a great value. Minutes from the mountain. Good restaurant right across the street. Clean rooms. Dog friendly with backyard access directly from unit. Nothing. Fantastic for the price.
Nothing. I didnt stay there, there was no one at the desk, no key for me, nothing I would VERY much like a refund if possible. They did have a number 'For Emergencies', but them being idiots isnt emergent, just 'Minor Annoyance' . I know nothing about this hotel other than they will take reservations they do not fill, after the hours their front office closes.
Enjoyed my stay at this hotel, good location and is near the town of stowe among other things, good free breakfest and the employee at the front desk takes care of your needs and questions. I go to Stowe once per year and will make this my permanent hotel going forward.
Loved the historical charm of the place. Sloping floors, beds part propped up on bricks/blocks of wood to compensate for the floor. Very hospitable host, great on-tap beer in the restaurant. Lots of snow removal going on through the night, was a bit noisy. (if you can get a room that doesn't face the street you'll be better off).
Great customer service! Rick is a great guy! Room smelled a little funny and the heat was full blast. But it was a nice place no real complaints.
It was the least expensive in the area. The gentleman at the desk (owner?) was very helpful and accommodating. For a hotel of this vintage (old motel) it was generally clean. The room and bathroom were rather recently painted. The rug...we kept shoes on. I'm not sure I'd consider it a two star.
No shampoo no clock High step to enter room not handi cap accesable
The room was quite, clean and comfortable. The owner was friendly and helpful. The only problem was the road construction between the motel and Jeffersonville - The motel has no restaurant facilities and the trip into town was rough and difficult. Hopefully this will be resolved when the new traffic circle is completed.
Nice location, Large room.
Basic place, close to Smuggs ski. Reasonable price for what you get.
No frills motel. The room had a mini frig and microwave and cafe table which was useful.
This guest did not leave comments about this hotel.
great place to go with great people to be around. I would definetly visit again.
This guest did not leave comments about this hotel.
Flies and gnats in the room. Too expensive for what it was and where it was. Noisy bar on the same property.
Everything was excellent! Free hot continental breakfast, pool (indoor and outdoor), sauna, jacuzzi and everyone was super friendly and helpful with ideas of things to do. I thought we might get bored with 3 days booked, but we ran out of time before getting to experience the recreational path. We are definitely going back! Nothing.
The breakfast was superb, the pool was refreshing and the hosts were pleasant. It's a well maintained property with caring management and accessible to all that Stowe has to offer. We enjoyed the bike paths and the local restaurants while we were there. Towels were very thin but that's our ONLY complaint.
Even though Topnotch is less than an hour away from my home, an overnight there seems like a world away. I relax completely and feel ready for the week after a night's stay. It is delicious!
This is the second time that my wife and I have stayed at Top Notch Resort since August 2010. We like Stowe and Top Notch
The first impression was great and every body was friendly and offering help , I felt at home with family , I had a very nice break , the spa was excellent , the room and bathroom were Very Clean . Even the aminities were great . Everything was available to meet my needs during the stay.
The hotel was beautifully placed and quiet. A nice place to find a little peace. There is a resort charge of $18 which is not indicated.
Conveniently located to the village and to the mountaintop and the price was right since it was off-season. The room in the adjacent building was a dump. I had booked looking at the photos of the rooms, which all looked nice and was looking forward to spending time there. However, when I arrived, my heart sank because the room didn't look anything like the pics and felt dirty. Once I saw the bathroom with the mold growing along all the caulking and the grout of the tile and the splatters and scratches on the bathroom door and urine at the bottom of the toilet, I decided not to look too closely anymore and not to take off my shoes. Perhaps the rooms in the inn itself are nicer but I had to book a pet room. My dog is only 10# though and non-shedding so he doesn't leave a trace. Nonetheless, I paid a $30 pet fee for a filthy room.
Wonderful staff and all around great stay! Virginia at the front desk was great at making recommendations of things to do and places to eat! The owner was very accommodating and quick to troubleshoot any issues!
Granted, it was the only room left in town, the inn is picture perfect from the outside and a great location in town. The staff was a little scary with too many piercings. Had to wait for the room. The bath room was clean but the bed covers were really old and stained. Hard wood floors but no rug. Noisy wall heater We ended up walking around town and visiting all the great restaurants. We finally went back and were out by 7am. We were glad to have a bed but....didn't really feel comfortable
Great location Staff wasn't very friendly or accommodating. Rooms are out dated. When checking in we were told $4 for breakfast. The next morning it was $5, and they were out of everything besides watermelon and coffee. We were there at 7:30 am!
It is a locally owned hotel and old. But the people are wonderful and food is amazingood. They have a beautiful sitting area in the main house. If I were to go to stowe again I would happily stay there again. The tight covers by the bed, they were stringy and old. Because the rooms are old there is still I slight smell of smoke from all the years ago it was aloud, but it's not bad.
The main building is gorgeous, and loaded with antiques The bar is awesome, with a very friendly bartender The staff is top-notch, friendly, helpful, and eager to please Would stay again in the main building (sans dog) The carriage house, (not the main building,) is run down You have to stay in the carriage house if you bring a dog Won't stay again in the carriage house
Very casual and easy to stay independent. Not fancy or stuffy. Rooms are outdated with old furniture and bathroom fixtures. Continental breakfast was very basic, though an excellent fruit bowl.
Great Location good area, Slightly dated but reasonable value for money
What not to like? Stunning scenery, well equipped flat, comfortable and clean, incredible range of services available in the resort (more in high season, but even for low it was not a bad choice). The kids loved it, and the parents did too. Ummm - the sign on the road coming down from the Notch is not very visible! Just kidding.
The hotel is amazing. The restaurants of the resort were closed at 8 pm.
Great location for Smugglers Notch Mountain, all amenities needed on site, great hotel for a family stay No shampoo or lotion was in bathroom
Great price great room loved it Non
the scenery and its peaceful location. The atmosphere was great and being a family everyone was interested in your stay.Of course the setting was beautiful
Breakfast was good, just not enough for the men. The smell in the room, no vacuuming on a daily basis, wash cloths not replaced with clean ones, shampoo not replaced when empty, towels left to be picked up were not.
beautiful area. good restaurant a bit far from village center
Close to the Ski Area, Attached Restaurant,Good food, Outside Jacuzzi, friendly hosts
The owners were very friendly and helpful. The room was large and the bed comfortable.
Proximity to Stowe and its attractions Heating was basic. Not sure what it would be like in Winter
The hotel was in a beautiful spot over looking the green hills of Vermont. The resturant was very nice with a good menu not large but freshly prepared and tasty. We enjoyed the hot tub didn't use the pool but it looked clean and well kept. Owners were very friendly and helpful. Rooms were well kept but maybe could have used some more homieness i.e. a couch or arm chairs also a small fridge for guest's use, for picnic items etc.
The surroundings were beautiful and the bed was the most comfortable of anywhere we've ever stayed! Not a thing. We'll definitely be back!!
The friendliness of the hosts, they served us very well. The rooms are of descent size The value for money could have been better. The rooms could use an refreshment-course.
The cooked breakfast was minimal but well done and fresh. The rooms were not cleaned adequately and shampoo and soap were small and not replaced in a timely fashion. We came in late one day after being on the road all day and had no soap or shampoo. However, the owner did bring some up promptly.
Great location! Breakfast starts at 7:30, the same time the lifts open. Need something earlier for early morning skiers. Rooms need facelift.
The layout was very unique.
We were fortunate to get a room within a 4 hr notice. Our plane got delayed so we needed a room in Stowe for the night. We didn't arrive until after midnight and there was an envelope with a key and note for us. We slept well and were happy to have a hot shower and hot breakfast the next morning. Very charming place and we would stay here again! The room was freezing when we got in. The wall heaters didn't take long to get things warmer but it would've been nice to already be warm. The shower head is too small and needs to be upgraded so water hits all of you not just half.
When we first arrived we immediately enjoyed the scenic ennterance with the trees and lights. Was very warm and welcoming. The room was great, food was great and included breakfast! The "king" bed was just two beds put together.
Loved the space of the room and cleanliness of the facilities bed could have been more comfortable
We were very happy with our stay in early October. The location of the hotel is great, just a quick drive to Stowe village. It's also right across the street from the Alchemist brewery and a few restaurants. We were very happy with the room, it was a little older - but everything was very clean and well taken care of. Each room has a DVD player and you can check out DVDs from their office! They even had new releases :) We'd definitely recommend anyone staying here if you want to stay at a relaxed, family owned hotel!
Very clean, good value for the money, friendly and convenient Some of the lights and the hair dryer did not work
convenient location to central village, shopping, movies, restaurants. Their breakfast room was excellent.
very convenient - well priced - good facilities -
Very friendly. We were able to use facility on day of check out after checking out.
The hotel is situated in a beautiful setting. No bar and no restaurant as such. There was a restaurant affiliated to the hotel, just across the road but this was a fish restaurant only. Surprised that with all the land the hotel has, they haven't built a bar/restaurant on site..
Quiet and most enjoyable. Nice rooms and good size.
The helpfulness and friendly staff. Location was perfect and facilities really good.
Smaller older rooms needing update/refresh
Hospitality and very clean
I liked the warm and peaceful atmosphere of the hotel, it seemed like we had the whole place to ourselves. It was a wonderful place to celebrate my wife's 50th birthday
We chose the property because we were familiar with it. It was very comfortable and staff pleasant. We were there overnight while visiting family in Stowe.
Rooms very thin walls heard evreything & tv
Price Appearance..needs new carpets
We liked the pond in back with canoes, and kayaks that you can use. It's nice to walk around with your free coffee in morning. The kids like the pools and hot tub. It is centrally located for traveling north or south. They serve cookies in afternoon, a nice treat. The hotel was very clean, but wallpaper is dated and shoeing it's age by peeling or being ripped. Also with the increase in use of technology, the rooms could use more outlets, especially when 4 people gave their phones and other devices.
They allowed 1 night stays when most of the other places were requiring 2-3 night stays. The motel is run down and needs some upgrading.
Room was on ground floor. Size of room was adequate, but not large. Beds were good. Buffet food was not hot and mediocre. Food was not good value for money.
it was available for what we needed during the British Invasion The tub and shower...
We had a issue with a noisy AC unit and they moved us at 11pm with no problems. We just slept in the other room, but the hotel did not make us move all our stuff which was great. My kids loved kayaking in the lake on the property.
The private lake and the surroundings are very nice. They said the local phone call is free. When I checked out, they charged $1.00. The window of the room that is blocked with the slanted roof makes the room so dark during the daytime.
It was easy to find and in a very lovely location. Would have liked to have stayed for another day but our trip didn't allow it. The breakfast buffet was very good and fresh also.