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Nice location in the ghetto of Venice Very expensive internet. Staff not always helpful or friendly. Rooms are very dark.
our stay was very nice. it was in a nice part of venice, quiet but close to all the action. the room was great and the staff were always so helpful in anything we needed. the food was great, and the rooms were clean and comfortable.
The location was very good,very clse to the vaporetto stop and all members of staff very helpful.
Quiet location. Good price. No restaurant.
Peaceful and well serviced Lack of hot drink making facilities in the rooms
The location was perfect. Convenient for restaurants, bars etc but away from the the touristy busy areas near the Grand Canal.
I did not like the fruit juice at breakfast - it was watery and tasted artificail.
Very clean, brand new (renovation), super quiet, away from tourist hotspots. Very comfortable bed with a nice firm mattress. Separate toilet/bath. For its category the breakfast buffet could have offered a little more variety.
Very clean & spacious. Staff were all very friendly. Breakfast was excellent. Although a short walk to centre of Venice & St Mark's square, it was nice to be outside main tourist area - quieter, local restaurants excellent / cheaper, nice walk in to centre.
The hotel is a contemporary renovation of a very old building, it is very aesthetically pleasing. The bar was small but comfortable, staff very helpful. Ample breakfasts for ever hungry teenagers.
the decor of the rooms and hotel is excellent, the breakfast is very generous and tasty. there are a few small, but essential things missing in the room. eg, a shower curtain, or an iron, or a TV channel in engish
The hotel was perfectly situated as to be in a quiet area but within easy reach of major tourist attractions. The facilities in the room were excellent. The breakfasts were definitely worth getting out of bed for with an excellent buffet selection. We love Mr and Mrs Smith recommended hotels!! The beds were a little on the too hard side but not enough to complain about!!
The area is very nice, hotel staff lovely and the room clean and modern, breakfast very good too
The staff were very courteous and extremely friendly, multilingual and efficient. The location is fantastic although a bit of a walk to the centre of Venice. The water taxi is the best way to get there but worth the extra money you pay as it is a short walk to the hotel.The decor is modern and charming as it's namesake. I highly recommend it.
Room was lovely, breakfast nice and Staff very friendly and helpful. Great location.
The staff, the great breakfast, and the quant location.
We thought the room was modern with good facilities. The location was fantastic as it was off the beaten track. The service on arrival and departure was great and breakfast was superb. The room looked a little tired and would benefit from a redec.
The staff were more than professional and helpful. The hotel was clean, quiet, and very comfortable. Again my compliments to the helpful staff.
The location was fabulous, The main building was nicely designed, the public rooms and breakfast room were modern design, bright and appealing. Breakfast was relaxed and enjoyable. The staff was very pleasant and helpful. Great vibe. The bed was clean and comfortable. Unfortunately, compared to the main building, the annex room seems to be an after thought. Dark and somewhat dingy (ie, smashed bugs on walls and ceiling, oily smudges on wall, toiletries set picked over, shower doors loose and off track.) My room had no number on door and I mistakenly opened my neighbors! Thank goodness they where not inside. Surprisingly, my key seemed to work on all of the doors! Non refundable for a reason, stick to the main building.
Fantastic setting, excellent space and design, very romantic
Excellent location very near St Mark's Square. Staff friendly and helpful. Well designed rooms and reception. Good air conditioning. Nice view from window. Breakfast was exceptionally poor, especially in relation to the price of the hotel. Room was noisy at times (thin walls and next to reception and hotel entrance). Too many light switches in the room - confusing. Showers were unreliable. Room was dark. My wife complained that there were not enough mirrors or shelves.
Ideal location, 5 minutes walk to either Rialto Bridge or St Mark's Square. Staff, either not around or when available continous presence made us uncomfortable. He needs more professionalism and better language skills although we fully understand he tried his best. Breakfast presentation.
Great Hotel and Location Yes; I could not find the hotel. Very hard to locate at first.
it felt like awarm cozy castle with Venecian character. The staff, rooms,and breakfast were great. We would absolutely return. Beds a bit too hard .
The Hotel is very classic. Great location. Very good staff. Beds were horrible but everything else great
the closness to St Marco Plaza. See first answer.
noise! our room (407)was behind the breakfast room and next by the stairs
Central location; good size bathrooms. Hotel building, reception and hall/stairways were extremely shabby. Rooms very dark. Not at all what we were expecting from the photos. We were expecting a 4* hotel as the Casa was listed with the much grander Hotel Priuli, which was misleading. Very poor value for money.
Well located, staff came immediately to unload water taxi and get us into room. Very helpful with tourist arrangements. Good atmosphere Do not try and get there from public transport. Use a water taxi . but no worse than others and better than most
We stayed at this place for 2 nights, the room was very spacious and good value for the money. The breakfast was excellent compared to other places we've stayed. None
Excellt location! We booked a "tripple room" with a balcony, which was good invetsment. Having a big balcony facing the canal clearly added value. Very friendly and helpful staff (helping us track a lost bag). A bit expensive, but probably good value for money in Venice. Breakfast ok, but not great.
This hotel has the best staff and management of any hotel I have stayed at. I am not sure there is anything else I can say. Very positive experience.
Clean room When I arrived, the front office staff were engaged in heated arguments with a hotel guest over something, pretending that they did not see me ... I had to wait for 8 minutes to finally get their services. Be careful with the mosquitoes in the courtyard ( a common problem in Venice).
Hotel is modern, fresh, excellent decor and style, super pool, tennis, gym, lovely grounds for a stroll, great for a weekend chill with Venice only an hours bus ride away. Excellent hotel only let down by restaraunt/breakfast, very poor breakfast offering and almost a reluctance to be helpful by restaraunt staff.
the room+services+facilities ( tennis;swiming; etc don't have good connection for the city center - they could buy a shuttle bus for the hotel
The front desk staf was very rude!!!! He yelled several times at me once I showed him 2 passports only. He said "I need all the 5 passports now!!!". He talked as if I am so stupid, as if it was my first time international trip. And, as if I could not understand English at all!!! I was graduated from the uk for heaven sake! I was so shocked! I was trying to find the lobby of the hotel as we came from the parking lots, with all the bushes and trees, it doesn't look like a hotel at all! The signages are not really clear. So, we went to find the lobby before loading every thing from the rented car. And, nobody helped us with the luggage. Also, the lady during breakfast is so rude and harsh too!!!
internet did't work in the rooms- American Express is not accepted- breakfast start at 8.00
The hotel was modern comfortable and clean We asked when we checked in if we should book for dinner and were told there was need. The dining area was booked for a wedding so they refused to serve us. We begged for something to eat as we were miles away from anywhere. Breakfast was served a la Fawlty Towers but the restaurant is apparently independent of the hotel itself although in the hotel.
The hotel is tiny and well located for the main sights of Venice. The staff are extremely friendly and helpful and the rooms spotlessly clean. We stayed in a superior double which was quite a bit larger than our friends standard double so I would recommend the superior rooms for taller people as the beds are longer! The Apostoli Palace is a litte gem of a hotel and a perfect base for visiting Venice.
we enjoyed our stay at Apostoli Palace very much. The hotel was spotless clean and quiet.Lovely breakfast served until 10 am. Our room was a bit on a small side but we had everything we needed. Reception staff very helpful and pleasant. They could reccomend places to visit also good local restaurants, rubber boots were also available when water was high. We would reccomend this hotel for its cleanliness, value for maney and location. It wasn`t easy to find the hotel at first becouse it wasn`t on our map but we called for directions and it was OK
the staff could not do enough to help and made us feel very welcome. we upgraded to a superior room which was lovely. breakfast could have been better with more choice but was still acceptable
the interior room was beautiful, and very modern. The staff were very helpful. The breakfast was lovely if simple. The ouside of the hotel at first sight was intimidating as it is very dilapidated. Later we realised that all Venice was much the same. The walls and ceiling conducted a lot of noise. there were children both above us and beside us and this noise appeared to be virtually in the same room. This however did not too much impinge on our stay as being children they went to sleep fairly early.
Location; staff very pleasant; good breakfast
Amazing, great value, kind staff, great location.
Quiet location. No pet/smoking odors..Nice shower/bath.. Probably had a nice breakfast, however we left early and missed it.. It was very hard to find...Signage was poor throughout Venice, and this hotel had a tiny sign...No one advised us of the stop to get off of from the water taxi..
Quick booking process, good price, and easy to find
The location was very good - on one hand very close to the very center on Venice, on the other hand not on touristic routs, so we could enjoy the charm of its local life with neighbors, little bars and family run great restaurants. Staff was great too. The room was quite small but furnished in old venician style which was very romantic. Once when it was flooding it smelled sewage from in the bathroom.
Great location, comfortable beds, excellent shower, good breakfast - would stay there again.