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Friendly staff, great food, location by the river Paying for parking, and we did not have a shower curtain, complained that nite & stilll did not receive one. Had to take a bath.
Very clean resort with the most breathtaking views of the Charleston harbor. The resort was immaculate with fast friendly service. So close to everything Charleston has to offer. Will definitely visit again.
Close to golf and sailing Very poor breakfast, some of the staff has not been friendly nor attentive, difficult to get taxis, internet connection frequently broken
Proximity to the historic water front of Charleston. Cost of meals
location is great Had to make three requests over two days to get someone to come and fix the safe. Party with a band, not a very good one, was extremely noisy on Thursday night until 10PM.
The hotel was clean and staff were friendly. Totally met my needs. I just didn't do anything at the hotel but sleep because I had meetings elsewhere No knowledge of other amenities. Great location.
I felt very comfortable and safe. It is right on the water. The staff were very accomadating.
I loved the employees and the luxury of my room no
Everything was clean Had to up grade to get a room with a view of the pool. Additional charges for transport and internet even though they said it was complimentary. Silly charges for food and drinks in the room. Wanted to leave a day early and had to pay a charge of 50 dollars.Some of the staff won the deak seemed to be inexperienced when dealing with customers. Position of the hotel means you have to drive to eat in the evenings.
Location was great. View was incredible. Rooms were noisy from the air conditioner and extremely humid. We felt wet almost the entire time. The carpet in the hallway of the 3rd floor where we stayed was dirty and had a very unpleasant odor. The fridge in the room was old and very tiny. No microwave at all. The concierge gave us some bad information and caused us to miss the only chance we had for a particular tour. Overall not a great experience and certainly not worth what we paid for the week.
We absolutely loved our stay here!! Very clean, friendly staff, amazing view of the harbor!!
The rooms are nice but the carpet in the hallway and rooms desperately needs replacing. The concept of the resort is lovely but it is shop worn ! Too much money for the product!