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The staff, Paying for Internet
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
A pair of bathroom slipper
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Good romm. Good brekfeast.
Proximity to the airport and shutle bus No minibar in the room
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
Room, shuttle service was excellent, staff elevators frequently out of service
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
proximity to airport.courteseous staff.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Very clean, friendly staff, all staff spoke very good english.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
Clean and comfortable Novotel, as ever
Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
The distance to the castle and conference location
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
yes, a short business stay no
Internet doesn' t work
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
Brand-new and very well designed hotel. Very clean. Very helpful staff. Free access to movies and entertainment via the provided Suite Box. The windows were sound-proof for street noise but not really for the railway noises that were just below our room (western side). Prefer the eastern side if you stay there or take the highest possible floor (9 floors). The room itself was very well designed for a couple but a bit too small for 3 adults. In particular this cannot be considered as an apartment as the kitchen area was too small with no cutlery, plates or any cooking instrument. The internet access was buggy and slow (advertised as high speed internet access)
Everything ok - spacious rooms
Wireless internet, free parking Poor breakfast
Away from Paris Parking under the hotel building was entering a very tight car, magnetic card to use the door of the room and elevator does not work sometimes
Large size room - kettle and sink were neat - bathroom with bath AND walk in shower - free internet - Nearest Hippos Steak restaurant good and friendly lack of restaurant and proper sized breakfast area - landmark next to IKEA not advertised by yourselves - local streets system make it hard to find as it is hidden away behind IKEA and an offfice block. Nearest Hippos Steak restaurant an unpleasant walk if raining.
Good enough for business trip.
Rooms are quite large and well fitted. Hotel staff is friendly. Good idea with the snack bar. Breakfast too light for the price of the hotel. Difficult too achieve, our taxi driver lost about 20 minutes to find the entrance to the parking.
some times we can enjoy the music event at the small stage.
Close to velizy commercial center The enviroment around the hotel is not so good and the hotel instruction is not clear
spatious rooms with modern design. Nice office corner Both fixed ethernet and wifi have a performance issues. Really zaps you back to pre-broadband age.
Safe location, clean, quiet, modern. Friendly staff
Warm swimming pool is very nice to children. Shopping center is very close and convenient to buy something. Enough space of parking lot
Booked on line when I arrived at the hotel there was no record of the booking evn though I ahd a compiter printout of the booking
The hotel was comfortable, and convenient to walk to dinner. Breakfast was good. Especially liked the organic section. It is possible to expand the variety of fresh fruits and some vegetarian items for breakfast.
Convenient to reach from the motorway and you can park your car in the hotel grounds. Quiet location. Rooms nicely decorated. Swimming pool. Menu choice in the restaurant could have been more extensive and food better prepared.
The food is excellent, the room is clean and staff are friendly.
Big rooms, decent breakfast Extra charge of eur 10 for Internet and eur 20 for the breakfast. Advertised price at booking.com for breakfast of eur 7 is not correct.
Wheel at each corner business hotel. Nothing missing but nothing special about it either.
nothing it was appalling the service was not up to standard,the carpet in the room was wet no one could help or wanted too
Provided adequate accomodation for this trip. Arrived late on first night and was not able to get any food from the bar (or restaurant which was closed). Staff were not able to suggest any options in the area.
For a business trip I needed to be in Velizy. I booked this hotel at a very cheap rate so didnt have high expectations but I enjoyed my stay. Normal 3 star hotel but the staff was excellent and very helpfull.
1-they provided free tranportation to near places with the Hotel Shuttles 2-there's a nice Dinner in the Ground level which can be helpful after a late night work 1-staff where not as professional as it should be we got some mixed feedback on some topics
Lots to do for children Room price was good, Restaurant and Bar were over-priced
Nice clean room. Staff polite but very busy/understaffed so was difficult to get served in the bar
that the hotel cleaning staff were always smiling and helpful and that even with a full day of conferences they and the front desk and the kitchens did not forget us simple visitors
We stayed here because the Novotel at Versailles was full. If you have a car and a satnav this is a great spot to be based to see Versailles and Paris. The hotel is in a village surrounded by fields. Versailles is 15 / 20 mins drive - park in front of the palace in the huge car park.Paris (Trocadero / Eiffel Tower car parks) is 25 / 30 mins drive. Without a car, this hotel is probably too far out. Room big and comfortable. Helpful staff. Good breakfast.
Reasonably close to Versailles (15-20 mins drive), very good value for money for a Novotel. Although it's close to a busy road it was surprisingly quiet. Not many dining alternatives if you're not prepared to drive; no luggage storage facilities (we wanted to leave our bikes somewhere secure and ended up bringing them into our room overnight!)
rooms are big, quiet area it was a little cold in the room, but nothing could be done with the heating system
Large free parking lot available, clean room Not really friendly staff, bad smell in the corridors, french style bathrooms, few TV chains
Garden and swimming pool were excellent for the kids. Very child-friendly atmosphere: playing corner, special kid-menus, etc. Room was extremely warm (no airconditioning).
The food was pretty good and plenty to do with the kids.
Quiet and accessible
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
Staff was very friendly and helpful.
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
the staff was very helpfull. The accomodation was ok.
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)