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Location, cleanliness, knowledgeable staff in back room. Quiet street. excellent coffee shop attached to the hotel. Cost of stay, decor, old music playing, dark and dingy lounge, noise from equipment on terrace outside our window.
Very comfortable, friendly, and convenient.
I stay in Juneau almost every quarter, so I feel like I have a solid bench mark of the hotels available. This hotel does the trick and is slightly above average for the city. Staff was way above average with friendliness and incredibly accommodating. The old school metal keys as opposed to the key cards.
Comfortable bed. Clean bathroom. Nice large wood floored closet upon entry to keep all luggage in. Close location to downtown. Very hot room. Only a thin pad and flat sheet on bed. Would have liked more bed linens. Dark room, outdated decor. I was very nervous about cleanliness but it looked good.
I discovered the SilverBow two years ago and couldn't wait to return to Juneau to stay there. It was the perfect blend of quirky, stylish and comfort. Every detail has been considered. Wonderful hospitality. The location can't be better. The only issue was that my room faced the street, so at 2am after the bars closed things got noisy.
We appreciated the friendliness, efficiency, and obvious caring that we experienced in all of our interactions with each member of the team.
This hotel has a unique charm to it...old, in the heart of downtown and in the middle of the Juneau party!! The suites are the way to go, otherwise you share a bathroom and shower with others. Everything is nice enough, beds are decently comfy, no frills or excess, just enough to provide for a good place to crash after your adventure filled day. Good price in comparison to other hotels in the area. We stayed during a rare sunny & warm week in Juneau and our room was HOT!! Nothing as far as ventilation or fans to circulate air. No screens to open windows without bugs coming in.
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Excellent for the price
Location was close to downtown; the beds were comfortable The kitchenette was not as clean as I would have liked.