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the character of the hotel and the central location no restaurant when we stayed
Its quality and character. Very generous room,
Only bad point is that tom tom gps positions the hotel (using the published address)in a village 15 km away. Aapparently this is a recurring problem
The hotel is part of the city wall in a very old building that has been very tastefully adapted and decorated. Delightful terrace and gardens. Our room was spacious and comfortable, with an excellent bathroom. The bar and restaurant were closed. We had to ask twice for extra pillows and we asked for a bedside lamp to be fixed and nothing happened. The reception desk was often unmanned.
The hotel building is charming and attractive. We had a very pleasant stay, the hotel is quiet and comfortable. The staff is helpful. The north view is spectacular. The pool area although small is nice and relaxing. The phone and the radio didn't work. The tv channels were all mixed up. Apart from that, no problems at all.
the location was perfect for wandering around old the walled city of Elvas with lovely views of the viaduct and old fortress from the elevated pool area. Although the hotel was full the restaurant was closed. We arrived tired after a long drive and really didn't want to have to wander around the streets looking for somewhere to have dinner.
Diffucult to ind
Nice balcony and close to town.
Our room is very spacious but the layout is akward. Though the structure and design of the hotel are weired, it is generally a comfortable hotel. Being a part of the wall of Elvas, the hotel is suitable travellers that would like to experience portugese style. I think the hotel just needs more light. At night, the passege of the first floor is too dark and looks really scrary.
interesting location Bedroom inadequately lit. Buffet breakfast and service poor. Hotel not up to 4 star standard
it was very clean and the pool was a treat, the bedroom and facilities were good and breakfast was great. no
Just front of monument and very near to historical city center. Facilities are clean and good. Room is enough large. Staffs are very kind and freindly. Breakfast is good. Just near by national road, so a little noizy.
Location and helpfulness of staff. Great views of the city's Amoreira Aqueduct. Slightly dated decor (e.g. bathroom with black tiles), brown furnishings though clean.
Perfect location, free parking, pleasant and helpful staff
Good clean hotel. Well positioned for walking to the historic centre. Well priced. Avoid the coffee at breakfast.
Location. Breakfast... Under Construction in most of the rooms. Some day will be an excellent hotel, but now you will not enjoy it completly.
excellent breakfast, clean, close city center, easy parking
A good stay, nice area, would stay here again.
Traditional well preserved building. Excellent choice if one needs to rest. Big room with a balcony. Internet is very expensive. Drinks in the bar are ridiculous expensive if compared with Portuguese 5stars hotels standards. Even the bottle of water which they "provided" has a label with the price of 3 Eur...
It was a very relaxing weekend. We had the good fortune to be lodged in what used to be the Mother Superior's room and this room has beautiful frescos on all the walls. Because this is an old restored building, there was an unpleasant smell from the plumbing in the bathroom.
Beautiful building and a lovely room. Apart from the palace, not a great deal to see or do in Vila Vicosa.
The staff at reception were very helpful and attentive. Service in bar and restaurant was very good. We were a little taken aback to find the only access from the car park had steps and no railings. The weather was wet and so this made for some difficulty for one of our party.
Friendly staff, lovely room ( 101), great food. Room 101 had a poor bathroom. The wash basin plug did not function , could not hold water in the bowl. Poor shower arrangement, cubicle too small, no óver bath ´shower, which is the best system.
beautiful building, good facilities and very helpful and friendly staff
Listening piano during the night. Pleasant places to rest inside the hotel. Peaceful and quite. Very good and complete breakfast.
Lovely town with quiet environment and lots to see. Pousada rooms were good. Food in Restaurant was excellent with good regional menu at Euro 20 inc wine and coffee. Very helpful Restaurant Maitre. Stayed three nights and enjoyed the relaxation. Bathroom toilet flush did not work properly and there was no ventilation working in the toilet. Complained each day but nothing was done.
the hotel itself is good, we stayed there before some years ago, the room was somewhat in disrepair
The staff was very helpful answering all of our questions and providing things like ice upon request
relaxing and easy access to the town
the price of the meals
It is located in a rural area and is very quiet. There is a lot of open space outside.The staff are very helpful No
A brilliant location and very well maintained. Lovely buildings and truly excellent value for money. Situated about 15 minutes out of town, in a peaceful spot in the centre of farmland.
Quiet location near the city.
Quinta is a quite nice place, very well located and a beautiful way to relax in the countryside. The fact that all facilities are included in the price is a plus. Rooms are also large and very confortable. The new room area is built in a way different than the main building, which was a poor design choice. Garden was under maintenance, which also limited our possibilities. Finally, breakfast was not compatible with a 5-star hotel.
Spacious room, nice swimming pool, good breakfast improve cleanliness of garden
The faded elegance. The 5* star rating ! No better than 3*. Not even a full length mirror in the bedroom.
The facilities and the green spaces to straw
A great place for resting, although a little bit faraway from the town, in a rural area
use of internet,the gardens,the arquitecture, friendly staff poor breakfast,poor road access
A nice, quite place , away from the city in a country estate. Nice breakfast with good selection. Staff very professional. My room had a door to the adjacent room (locked) and everything can be heard . Fortunately, my neighbors were quite most of the time.
Location. kindness of cleaning lady It was a nice hotel until 1-2 years ago. now it has a problem of employees and maintenance. unfriendly mature woman at the reception. breaksfast disappointing. humidity stigmas on the walls of the room. air conditionning not working. the mini-swimming pool coul be more clean. loud music from a sort of bar-disco in front of the entrance.
design of the interiors Breakfast No frigo in the room
The localization is excellent if you want to explore the main attractions of Vila Viçosa.The staff was very helpful. It is difficult to ark near the Hotel.
A very Nice hotel. Fully restored from an heritage building. Nice staff with a healthy breakfast
Very conmfortable with elegant decor and high standards of service.
very pleasant atmosphere and excellent staff.
Really friendly and relaxed atmosphere, central location, free internet use, rooms are very clean and a really big bathroom
The perfect example of a "boutique" hotel - warm, friendly, personable and welcoming. Perfect blending of old and new, with a well thought layout plan with the guests confort in mind.All the amenities room one may need.
Very nice breakfast, great modern design and perfect location. Swimming pool area is nice, but the water needs to be cleaned a bit.
Everything. Price/Quality ratio
it's a quiet place, with nice views
The accomodations are comfortable and quiet with an excellent dining room attached. The owner takes a personal interest in his guests and made our stay very memorable.
The owner is a superb example to hoteliers everywhere. Nothing too much trouble, his property is in first class order with cleanliness to match. If you need accommodation in this area look no further. And an added advantage for those of us whose Portuguese is very limited, his English is very good. a warm and welcoming place. None at all
The owner was very good
Lovely scenery and installations. Could be a bit cheaper, but the rooms are quite nice.
Great value for money. A beautiful place with the most friendly people! Highly recommended if you want to feel the true Alentejo spirit. The Alqueva lake (the Great Lake) is nearby and should be visited.
Staff pleasant and welcoming. Dinner available and good value. Breakfast intitially stated to be from 9.30 am, but staff agreed to serve it at 8.30 without fuss. Very quiet at night. Room small but comfortable, good bed and linen.
This beautiful house is amazing! The owner, Manuela, is so kind and helpful that made us feel at home. The rooms are impecable clean and the pool so quiet and peaceful. The garden is beautiful. In the morning breakfast was amazing... with good products and tipical cakes and cheese and 'chouriços'... you can wake up anytime and you will have the table set for you and everything perfect... I highly recomend this place if you want silence and peace and enjoy a luxury place... Also you are in Vila Viçosa's center, you can visit the village walking! None! :)