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The staff were very nice and helpful. Rooms were great, with heated floors and a private patio. Nice restaurant and bar as well. My only complaint is that it is a bit far from the three closest towns that tourists are likely to want to visit. Even though the straight distance isn't very far in km, the winding roads make the trip a bit long, if you've had a long day or a few drinks
Excellent location. Very friendly and helpful manager. Good dinner menu, well cooked. The rooms were a little dark and uninviting
The serenity of the environment and the cleanliness of the hotel were first class. We got automatically upgraded one category since most rooms were not occupied. The remote key to open the gate at night did not work so we had to climb over the gate to operate the key from the inside. That was OK for us but I can imagine less mobile people to have an issue (and there was no number to call to solve the issue at that time of night).
The apartments are amazing, quiet, great views, excellent value for ~50 Euro! The hotel is 1-2 km from town, we did find a path the last day to avoid the road, but it is meant for those with a car. Some laundry soap would be nice. Also the pool was still being filled the day we arrived (1 June).
Excellent friendly, helpful staff. Beautiful setting with superb sunset views of distant hills, great swimming pool for cooling off after hiking, quiet tranquil little village. Apartments were basic but rustic with a lot of charm, nicely decorated. Restaurant was very good, hearty meals at a good price. Very keen to go back nex year
Great views. Nice food. Bathroom had an unpleasant odour. Swimming pool was closed. Tv in my room did not work.
A magical location,varied and easy to follow walks in the region. Lovely out door and indoor pools to relax in after a days walking. Warm friendly staff.
fantastic location from a scenic perspective,but very isolated in terms of other villages (so eating out or drinking is a long drive and thats if anything is open) . The friendliness of the staff was a real plus point Hotel was a four star rated but was very tired and needs a refurb!.Dinner is too late at 9pm should be 8pm.....
the setting in the mountains is amazing, fantastic - and then the swimming pool with views on the tranquil mountains
bit rooms, all with nice view no airconditioning. Spa was not included and too expensive.
The view was marvelous with the Sierra Nevada in the backyard, the outside swimming pool was very good, but cold. The room size was huge and there was a pool table in the lounge. All and all a hotel with a very nice atmosphere. Hot water from solar energy led to cold water with the cloudy weather, not all staff spoke English very well
quiet hotel building works at front of hotel
A charming hotel. Very large rooms; inside + outside swimming pools; great view over the Sierra Nevada. It was a joy staying here. 5 Minutes from Trevelez. Staff speak very little English.
Although the hotel is 5 minutes drive from the nearest town (Trevelez), it is what it claims, a self-contained village. Rooms are spacious, comfortable and clean. Facilities are excellent; an outdoor pool giving a superb view of the mountains and a very warm indoor pool. Buffet breakfast provides good choice and dinners are of high quality at reasonable price. A good base to explore Alpujarras. There were occasions when we felt that there were insufficient staff on duty to attend to the needs of the guests quickly enough.
The views Rooms were not very clean, bed was very uncomfortable, saw lots of bugs in our room, food was not enjoyable, getting there was a huge pain. Do not recommend this hotel. Worst we stayed in while traveling in Spain. Prices were way to expensive for what it was.