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friendly staff, central location and very good value for money
Good location and rich breakfast. Friendly reception. N/A
The hotel is in an ideal city centre location. It is light, airy, aesthetically pleasing and comfortable. The staff are very friendly and the reception staff speak excellent English. The air-conditioning is centrally managed. While requests for changes in room temperature could be (and were) implemented via the reception, we missed the lack of control actually in the room - for example in the middle of the night.
Spacy room No atmoshpere, more a hospital than a hotel.
Very helpful staff and excellent rooms with good facilities. Very central in Jena and convenient for everything. For Booking.com: The hotel were expecting us, but had their normal room rate allocated to the group, not the discounted room rate I had booked through you. It was not a problem, and the hotel accepted this and took a photocopy of your booking reservation that I had printed off, but I would have expected the hotel to know about, and adjust, the room rate before our arrival.
modern building, fairly clean and comfortable really good variety of food in the breakfast buffet but it was rather costly too
The hotel is situated in the centrum of the city. The personnel of the hotel is perfect, rooms are very comfortable.
Impressive architure, good sized rooms, good location, clean and well presented room. Staff polite and friendly. The mattress was uncomfortable - you can feel the bed springs digging into you, there should, as a minimum be an additional padded mattress cover. Also, the toilet paper is very cheap, like using sandpaper!!!
very clean room, good breakfast no
The decor. It was really nice
Awesome breakfast! Needs an iron and tea making facilities in the room
Wintergarden very nice. Service during Breakfast to improve ! In parhouse too dark.
The hotel provides good amenities, comfortable rooms for the price. The location is bad. I went there by car, but had difficulties finding it. It is located far from the center, and in middle of Plattenbau district.
The hotel was a pleasant surprise. The rooms were renovated and very nice to stay in; they were large and clean. The breakfast was pretty good and the restaurant really nice to start your day in. Although situated in a region of Jena, which is dominated by big blocks of flats, the view of the hotel (at least from my room) is a nice and quite green scenery. Most of the services were extra (e.g. parking, which was also relatively expensive imho). As the hotel is situated in the suburbs, you should better have a car to drive to the centre (which was nevertheless always easy to get to, we didn't face any traffic problems even in the morning).
I ate dinner with two others at the hotel one evening and it was very good. The staff was very accomodating and helpful. If something wasn't on the menu they tried their best to make something acceptable...and it worked out great for the two with special requests.. I found it a bit expensive, and there was just one flat pillow, but that was fine for me. The exercise facilities are minimal...no weights, just a stationary bike and treadmill. They tend to focus on spa services instead of fitness offerings. It would be nice to have a small gym for travelers who don't get a chance to get away from their work other than their night at the hotel.
Clean and comfortable The bar was closed
Stayed 5 nights with no change of bed linen throughout the stay. Not good value for money €135
The quiet location The ability to open a window and control the disired temperature at a level of simply switching off the heating No, whenever in Jena I stay in this hotel
I have no idea of value for money. It would have been nice to have tea and coffee in the rooms. It would have been nice to have WiFi as standard.
I stayed just for one night but I enjoyed the stay very much, particularly for the room and the silence. no
Excellent location - close to town centre and also overlooking the Apolda castle.
Everything: room, food (very good restaurant), facilities, friendly staff A minibar and a safe were not in the hotelroom, would be nice.
Clean hotel, good food, relevant location. The airconditioning was too loud to keep it on during the night. Opening the window was possible though and did the trick as good.
Good breakfast, good food at restaurant Difficult for traveler with many bags using public transportation
Very good service level and well positioned for my visit to a local company - Jenoptik.
Near the E40 motorway. Great if you're tired of driving and looking for a place to sleep for as little money as possible but with a great comfort of well-known hotel chain. I found it quite unusual to have a bathroom sink in the bedroom. The rest of the bathroom appliances (bathtub, toilet, etc.) are in the bathroom, but sink was separated. That reminds me old, built in mid-50's or mid-60's hotels. It's not bad, it's just a bit odd.
The room is quiet good. Pillow is usable (often in germany there are too soft). WiFI is available for free in all room. Breakfast is good. The climate control system is old; not usable for all the night. The control informations are written in German. There are 4 steps in the middle of the corridor; you have to lift your luggage.
It was clean and friendly and what you expect from a Best Western... We found it perfect as a stop for our road trip... it was easy access right off the motorway...
Hotel is in a good location and is clean and tidy. It is the third stay at this hotel and the restaurant food is lovely.
This historic hotel serves a very well breakfast. A wireless interenet is also available directly from the room. A ventilation noise in the buth room can be minimized.
Central location, a bit too high price The internet did not work and th staff did not seem to care
Apart from room, the hotel feels like a solid, traditional, high quality hotel. Restaurant was good - good food and good service. The room decor was a little old fashioned, bar service was very slow, checkout was slow too.
very central and at night it was very quiet!
Good Free internet access. Good Size room. Good restaurant. Nice slightly old fashioned ambiance. Limited English TV channels. Poor parking.
Breakfast was good. The hotel is located near the city center, about 10 minutes by foot. The hotel does not have air conditioner and during out stay it was really hot. We left the window opened during the night but the temperature didn't drop
breakfast and proximity to the downtown very poor english
Air-conditioning was marginal to ineffective
Very helpful staff, comfortable room in a historic setting close to central Jena. Good food, definitely not an impersonal chain hotel. Air con would have been nice, but it would be difficult, I imagine, to install it in such a historic building.
Good location, close to the center; size of room and bathroom The bedlines were too old, breakfast was poor
no elevator to room on 3rd floor; no parking space; had to park in public garage several blocks away. Expensive when compared to other hotels during same trip
Friendly staff, safe private parking, food OK. Not excessively clean - though generally acceptable - but you cannot expect too much at this price. Parking close to the hotel but extremely difficult to find without detailed instructions - the gate is not marked in any way.
Nice clean room and good service. Food excellent. Had to pay for internet access. Because of location it gets noisy at night with people passing by and talking loudly.
position in the city center, big room, very nice restaurant in the building cleaning was not done in a proper way
Central location in Jena The smokey atmosphere in the bar/restaurant - we chose to eat out each night.
I just like this hotel. It is not a modern one you find in any country, but a house with a charm created by its history. Everything was fine, close to the center of Jena and University. Hope to come back. My room was one the second floor. The stair case is OK, but for an older person may be a problem. I think there is no elevator in the hotel.
very large room / good beds the restaurant will not enter soon into the top 10 of the best places to eat in Jena !!!
well located, characteristic hotel with old tradition blanket too hot
Good room, location. decent price Restaurant service was slow. At checkout some restaurant service was added to the bill even though no extra service had been provided. After discussing the point, however, the extra charged was removed from the bill.
The hotel is good,clean and very central. It has an underground carpark which is essential. n/a
It was centrally located enabling us to walk around the city in the evening to see some of Jena's sites. Nothing at all
It was very central, adequate in comfort, had air con, which was very useful on a hot central European night. It had a feel on the former DDR in its decor, plastic wood and a sense of austerity. Generally, impersonal.
Good location, parking garage underneath, bed was good. Free internet acces at the computer in the bar. The corridors to the rooms don't look very cosy. The bathroom is a prefab unit. Additional charges apply for wireless internet.
The staff was very helpful and the stay was very pleasant.
The Service is good. The workers there are always friendly, patience with smiles. The price for the loundry is too expensive.
The friendlyness and kindness of the staff
Very friendly staff.
A comfortable place, staff friendly but not very good with their English, restaurant good and will happily provide room service (great news if you have a little baby). WIFI not available in all rooms (despite hotel claiming they have it), bathroom is quite ordinary.
Good breakfast, free internet!, friendly staff, sauna/whirlpool, comfortable room. Only German TV channels (no BBC, CNN, or TV5 Le Monde).
Very nice hotel of charactor. Very nice room and bathroom. No lift and we were on the fourth floor.
Everything was perfect. Nice and friendly staff, wonderful room and very clean, excellent breakfast.
Breakfasts and helpfulness of the staff. We did not find the bed very comfortable.
The availability of the staff