Would you like to save as your currency permanently or for this visit only?
75-5660 Palani Road, Kailua Kona, HI
0.0 mi from
Great on-site employee service and attitude. Cable TV a little confusing. Can't use guide on TV and paper guide is incomplete or inaccurate.
Location was good; but ocean view was a real disappointment. I booked the location to attend a luau. It was a disappointment for the cost.
Close to the beach and restaurants. Was a good price and clean. Was a bit dated, but no problem with that. The bed was very soft and pillows not to my liking but for a few days it was adequate.
The location of the hotel is great. Just a half a block from the ocean and close to shops and restaurants. Had a room in the garden wing. The room was really outdated with an awful blue shag carpet. Maid service was really spotty. They came to clean the room at 5pm one day--right when we were getting ready for dinner. Parking is also a nightmare. Lot is tiny and there is not enough space for all of the guests. To charge for parking and then tell your guests to park in a tow away zone instead is just crazy.
Location, friendly staff, clean Beds were not great but again, hard to beat for the cost
Great location, low cost for our last night in Hawaii. Front desk staff were nice and helpful. Management say a renovation is planned. Got two doubles instead of king bed we paid for. Arrived late in Kona and had to leave early for flight, so there was no time to change rooms — it was very uncomfortable night for two in tiny bed. Bathroom had awful smell. We're normally easygoing guests with few needs, but this was beyond the pale. Stay here only if you must, or else wait until after renovation (if it happens).