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Good choice at breakfast, super quality at dinner buffet. Nice sauna and pool. Good value overall. Nice rooms. Some noise from the heating/plumbing. Water for the showers/bath not that hot. Small(ish) towels.
When we arrived, the receptionist said that dinner would be served until a particular time, but when we came down to the bar (before that time) we were told that we were too late. Unfortunately every restaurant (bar one pizzeria) in the town was closed that evening.
Very good location, helpful staff and good facilties.
The room was good and it was brilliant that the children had separate beds and didn't have to share a sofabed. The breakfast buffet is great, lots of variety and well presented. I can't think of anything.
Everything was fine, particularly because of the reasonable cost. Staff were extremely pleasant. Only the design of the building from outside and the advertisements stuck on the wall (showing meals, etc). Made it look very cheap and I wondered what I was going into.
clean, spacious rooms, good mattrass, friendly staff, great buffet breakfast, plenty of parking, 10 mins walking (slightly downhill) to town centre all of the standing lamps were broken and pushed into a corner of the room so that they wouldn't fall down...
Easy access and good location on the edge of Monschau. Good breakfast (included) and buffet style 'one-price' meals if required. Friendly and attentive staff.
Hotel is a short walk way from Monschau - very convenient. Car park spacious. Room clean and comfortable.
Breakfast was okay. The staff wasn't friendly at all. The rooms were very outdated.
comfortable beds and bedroom but very small bathroom..restauraunt has a serious problem in transfeering bills to hotel 2 floors above as no one in Monshau likes credit cards, also all speak german not english until it comes to payment timehard to find the hotel at night so arrive daytime staff attitude suggsting dishonesty in getting meal charged to room
Facilities very clean. Staff has no command of English language, while the village is supposed to attract international tourists.
friendly staff, cleanliness, good breakfast with beautiful teaset, good diner prepared with care in spherefull winecellar, location in the centre of monschau we ordered 1 big bed, not 2 singles, but we get 2 singles
Its location at (or very near) the centre of Monschau was good. Access via the rather obscure one way lanes around the centre of Monschau was a little difficult and nearest overnight car parking was about 300m away.
Good location Staff bordered on being rude. Beds are real 'back killers' (I had to resort to sleeping on the floor in the end) and awful 'fluffy things' instead of proper sheets. No tea and coffee making facilities (would expect this as standard for hotels at this price. Although price quoted by booking.com included taxes, I was made to pay a further amount for taxes by the hotel.
Vriendly welcome, a little cold in the room at first, good service. Excellent food, cosy wine cellar No
very old, and authentic, but comfortable
The location is good. Nice building and good rooms. Thev staff were friendly. No
Nice small hotell in a beautiful old building. Clean rooms. The staff was helpful with breakfast earlier than schedule. Good value for money.
Very good location, very nice hotel and surroundings, an excellent place to stay. Breakfast (included) was a bit less (in all aspects) than at other similar hotels.
Nice and cosy gasthof , and friendly welcome. Quiet location close to Eifel Park and Moschau . very good breakfast Was bit difficult to find due to hotel address mention Monschau and not the correct village where it is located : Mutzenich
Clean, brightly decorated room with good views across the valley towards Monschau. Comfortable, firm bed. Excellent breakfast, with varied options. Main meal options includes a lot of schnitzel in various guises, but the lighter menu provides a much wider choices. Quality of food very good, with excellent salads. Welcoming staff. Provide information on local walks/tourist information Condition of ensuite was a little tired, but spotlessly clean
Cheap, friendly, good breakfast. Very little english spoken, limited evening menu and no credit cards accepted.
Hotel Staff very kind and available. Great Breakfast. Great value for the price.
The food was excellent and the staff were plesant. It was quiet and easy to find with the GPS. Convenient to Monshau (short drive). The shower was small and there wasn't much sitting room. Difficult to understand how to use the TV.
The Owner was very welcoming and helpful in every way. The food was good and pleasant atmosphere.
breakfast was good. restaurant food was good and the room was clean and tidy no tea/coffee making facillities, slope of roof over bed was so low had to bend over 90o to get in bed. staircase to bedroom very steep angle so decided not to take suitcases to room. hotel did not accept credit cards of any description, had to drive to town to get money.
The staff were very friendly and helpful and went the 'extra mile' to ensure our stay was a good one.
A warm welcome with comfortable rooms and an excellent breakfast
This is a wonderful hotel in very beautiful surroundings. The food is good and the owner is very friendly and helpful. We only wish our stay could have been longer.
Ideal location for the attractive village of Moncheau.Good sized room, and modern bathroom.Good breakfast. Tired , empty lounge/bar.Price was quoted without city tax, which added to the cost ( not uncommon in germany).
Clean,beautifully furnished. Very helpful and attentive staff/owners. Good breakfasts. Good position just outside village. 10 minute walk to centre.
Nice and clean, excellent breakfast 5star for a family hotel. would go back tomorrow. No problems.
wonderful location in Monschau, good free parking beside hotel, service and room excellent, breakfast better than average, friendly staff who spoke some English stairs - no elevator- made carrying luggage a little difficult but not impossible. Staff assistance if necessary.
very enjoyable relaxing time
Everything! The bed was the most comfortable ever! The standard was high overall. The breakfast was excellent and the location is great. We will definitely stay there again. The owners are lovely too. no
cleanliness and comfort
Excellent service and breakfast. Beautiful and quiet room.
Delightful hotel, squeeky clean and large comfortable bed. Very nice staff making one extremely welcome. Nice not being in the centre of Monschau, a five minute walk. Duvetsm, and no alternative.
The staff made you feel very welcome and were attentive at all times. The food was plentiful and varied in choices. The bedroom was comfortable and clean. The bathroom was also clean with an excellent shower. The lighting level made it difficult to read a book in the bedroom.
The staff were very friendly and helpful. The facilities were to a very good standard as was the food.
A very good breakfast n.v.t.
Calmness De luxe double room: Hairdryer: no Cable tv: no. Only 5 channels in Dutch, 1 in English and 1 in German Ironing Facilities:no services The hotel information are only in Dutch Newspapers: No Dinner: only 1 service at 18:30 activities Tennis Court. ? Solarium: ? Indoor Swimming Pool, Outdoor Swimming Pool: ? invoice. They don't give invoice in due form of the payment, but they charge extra eur 2.00 city/tourist tax per person per night
The room was absolutely perfect for a 3-star hotel
Minigolf, trampolin Soft bed with crack, hot room, loud fan noise outside
Close to Monschau It was too much like being in Holland despite location in Germany. Noisy late in the evening.
Friendly staff, clean room and good breakfast.
Very pleasant staff, wonderful room - despite Booking.com reservation not rec'd. Dinner was outstanding and well priced. none
The breakfast was adequate Our room was very poor, we were in the roof space (Room 301) and as such there was no space and no headroom. It certainly would have been very claustrophobic with 3 people in the room (there were 3 beds).
Pleasant staff Tea/Coffee making facilities in room
A pleasant stay in a small friendly guesthouse with a family friendly atmosphere. The staff were helpful, spoke good English and the setting in the delightful, historic centre of Monschou is perfect.
it was old but oke dirty shower curtains
Warm friendly welcome and high standard of accommodation and service throughout our stay. The facilities for dogs are outstanding and the owner's love of animals makes for a very special experience. Highly recommended for those with dogs.
They really take good care of us and specially our dog.
the owners were very friendly. The price is too high (80 euro) for the quality of the room, the bathroom was not attached to the room, no mirror in the bedroom and too much furniture put in the room. And even if you don't bring a dog along, the room is full with dog benches (3!).
nice location, nice building electric equipment faulty. Loose electric wires
The service is really good. We got lost on the road to Monschau, and arrived only at 1AM, but the receptionist was kindly waiting for us and didn't seem annoyed with it. Excellent breakfeast and superb location, right in the middle of Monschau. The bathroom is very small, large people might have problems with it.
friendly na parking space
The breakfast was great and it was located in the center of town. The staff was very friendly and helpful. The price was very cheap, and overall I think you get your monies worth. Most parking is located outside of town. I came in the off-season and there was a little pay lot not far from the hotel (in town) that was free overnight. The rooms were outdated (very early 80's). The room I stayed in did not heat well.
The hotel staff was very kind and helpful!!
No shower and toilet at the room.
it is set in the beautiful town of monschau, beside that i am always happy to be in the company of German people. Friendly helpfull staff.
quiet tv did not work & lounge area would have been nice
proximity to centre of town was not a non smoking room, smelled of stale tobacco
Central location Cannot pay by card
Breakfast was good. A shower or bath en suite would have been nice. Room overlooked main road.
The hotel appeared to be a cosy family run venture, we had an excellent evening meal and breakfast. It was very well located for our visit to Monschau Christmas market.
Alltough the hotel and the rooms were a little overaged, we 've had a verry good stay at Höfen, the food was excellent and the staff was extremely friendly . There are two garages for parking the motorcycles beside the hotel . Especially for motorbikers, a nice no nonses hotel ... If your sleeping in the front rooms, there is some noise from the main road . At the back, the rooms are quiet and peacefull .
It made us feel at home instead of a hotel.
The value for money ratio was very poor. Very basic room facilities for the pirce. Tv was out of order.
Good breakfast with friendly service. Clean room. Electrical issue in the room. Connections to the bedside lifghts made with isolation tape. May need some checking from a safety point of view.
The people who run it were lovely Coulnt book in again a few days later
Our children (aged 2 and 4) stayed free of charge and we were even given an adjoining room with a double bed in it for them. The breakfast was very large and tasty. The swimming pool was closed.
Wonderful places, good cooking and very nice staff, thank you so much for your hospitality.
The rooms were well equipped and spotlessly clean. The en-suite had obviously been modernised recently and, again, was very clean; soap and shower gel were provided, as well as tissues and a hairdryer - more than we were expecting. We had a meal in the restaurant on one night and this was a wonderful experience - we went for the set menu which was cheaper and were not disappointed. Cannot fault the hotel. My only concern was the fact that there was no reception between 2.30 and 5.30 but we rung the number displayed on the door and Klaus Zimmermans could not have been more helpful - we had no problem gaining access.
Excellent Breakfast. Very friendly people. It so happend we had a very heavy suitcase, and there was no elevator :( , Without that suitcase I would not mind walking the stairs.
Food. Cleanliness. Friendly staff. Too far to walk into town. Difficult to find.
The room was clean, if small. The food was very good but the hotel may be better viewed as a restaurant with rooms rather than a hotel. We had problems checking in and arrived at 4.30pm to find the place locked and the owner out.
we liked the location, the cleanliness of the whole hotel, also we liked the way the staff there treated us, we will definatly use this hotel again
hotel on a hill just outside town our room was in the gods nice room very clean 10min walk vertical to town fine for our younger legs not so good for our friend who has arthritis.... I loved breakfast silver service made a difference to the buffet style we had been use to the past 12days others not so keen. Would recommend as a stop over. not good for people with walking difficulties
quiet, small, cosy. Very good breakfast. Comfortable and very clean room.
As I said above, the welcoming reception and general attention to detail plus cleanleness and excellant food the synthetic filling in the duvets
New renovated and clean room with good hospitality of staffs. Missed to have dinner at Hotel, but enjoyed good breakfast. Bit far from the town but by car no problem.
Size of bedroom. Host very pleasant. Cold bedroom. Basic breakfast. Breakfast room to close to the bar area. Too ! Pubby ! atmosphere.
Friendly waitress who spoke English Smoking in the bar
Friendly staff, free internet, free parking, good price.
Rather unfriendly reception. Accepted only cash payment. Single rooms only has roof window.
nice rooms the smoke of the cafe was still present the next morning at breakfast. That same smoke made us eat outside.
Convenient location and parking Rooms could be a little warmer. It was cold when we visited.