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Very friendly staff, despite delayed arrival, and very good standard of catering, and general attentiveness Breakfast buffet selection could have been wider, with choice of fruit juices, and with plain as well as flavoured yoghurts
The history of the hotel. and the staff are outstanding Smoking, even in the breakfast room
The freindly staff the food , breakfast, evening meals, easy access to motorways, quiet at night. no
It is an interesting old style building. I enjoyed it.
Incredible ambiance. Being built in 1914, there were a lot of architectural styles used that reminded me of the Titanic. The rooms felt much like ship staterooms. Very cool. Additionally, the fact that it had been visited by Edward VIII and Wallis Simpson as well as being used by the US Army as an HQ in WWII and being visited by Churchill, Montgomery, Bradley and Eisenhower in 1945 just really iced the cake for me! Breakfast Buffet was a little bumpy.
Helpful staff, excellent dinner, nice bar, character of buidling and surroundings
Good food, good service, nice atmosphere
helpful staff relaxing location & atmosphere
The old fashion building We had a 2 persons bedroom on het top of the building. In a case of emergency there was no plan of escape. I think that in Hotels there must be just in sight a board of that plan in every room and hall.
it was quirky but lovely and a good breakfast and a pub to eat an evening meal in at a reasonable price. The breakfast was quite classy really everything was fine and at reception they spoke English which was a great help
The hotel was close by to where I needed to be the following day, and convenient for the local shops and restaurants. The room was cold, and although there was a thermostat on the wall, it made no difference when I turned it up to max. The floor was tiled, which made my feet even colder. I had to wear a sweatshirt in bed to keep warm.
The reception staff were very helpful and courteous. My wife was taken ill and they helped to get help as my German was insufficient. I had trouble connecting to the lobby WiFi with my Mac Book. This took me 30 minuted to sort out with the reception help. In the room there was no problem.
I attended to the famous iranian signer GOOGOOSH So comfortable
Quality of the room compared to the price (very good), friendly staff, great cocktails!
The food was super!, Very nice bar, with good barman and they have a huge collection of whisky
Could not connect to wifi
this hotel needs parking
Quiet and comfortable. Great breakfast and convenient location.
Comfortable bed plus convenient location and decent breakfast...
good location, reasonable price extra money for breakfast
I think the best part of my stay was the friendliness of the hotel staff. In addition, the buffet breakfast was very good. I thought that the price for parking was fairly expensive. A possible suggestion is to maybe have a parking pass for hotel guests that are staying more than one night.
We went to Koenig-Pilsener-Arena and attended On a Dark Winter's Night concert / festival. The business in the breakfast area, it's neither very inviting, nor well organized.
the bar and breakfast
Price is very convenient, location is excellent for theater and for the shopping mall close by. Very easy to reach with public transport from the main train station I would have liked a little bit more light in the room (no light on the ceiling where the bed is, it was a little dark at night)
Service oriented hotel staff - gave us a bigger room seeing that we are travelling with a young child. Spacious and clean room.
Food - both dinner and breakfast were excellent
Great location , healthy breakfast, helpful staff. Bedroom was too warm.
the friendliness of the staff and the location.Plus the quality of the breakfast buffet everything was good
My room was clean and spacious, the staff was friendly and helpful.
kind staff, proper
It's convenience to the Centro,tram station and the healthy breakfasts!
Booked hotel because of family room & could sleep four, price was good for three nights & was close to everything we needed to get to.Very good breakfast / dinning area upstairs, had breakfast only the once during the stay, food was very good with selection of cereals, bacon & eggs, fruit, cold meats & cheese etc. Pub on ground floor, so you can get back & have a drink in the evening, they do small menu for food. Our room was a family room, pull-out sofa bed which would sleep 2 & one double bed, TV, mini bar, en-suite. The room was clean if only a little dated in its appearance, looks like they are doing up rooms in stages. Very helpful staff, who spoke english, also close by car to movie park germany, ski center bottrop & centro shopping dated room decor & furniture, bathrooms need re-vamp.
room conditions, parking facilities, brekfast, location no
The layout and space available in the family room was excellent. The bathroom and shower were extremely clean.
the location is not good, little far from city, but just at a intersection of 2 noise road, all most all the rooms are on the face of the road where there are cars passed by every 5 sec. Talked with the reception, no room can change, the attitude is like 135€ for a standard room is like this, moreover they said there was expoisition, not possible to find another room somewhere else, It make you feel bad that 135€ per night you are lucky, even if they know the room is not able for sleep. what ever the price and room, a hotel room is for the man to have good rest in the night, if this fonction can not be garrenti, why we dont sleep in the street or in the car. and the old forniture, couloire and the servise are far from a 4 stars.
Parking at the back of the hotel. Nice and clean bathroom. The double room is very, very small. The old-fashioned windows open in such way you can't use the blinds - so you have to decide, air or light. Noise was incredible, the bus stop directly under the window. Extremely hot room, no sleep at all. Small beds. Nothing interesting in the street of the hotel. Breakfast not included in the room price. Bad, bad, bad experience.
The bar and the bowing alley ! The otel has a free schuttle bus to Mivie Park, but we didn't realise it would be better to bok in advance. On our first day we had to wait until 11:30 for the first free seats.
free shuttle, assistance and breakfast Old furnitures
The room and the resturante
the Shower and beds
modern and comfortable price of breakfast
Location and style of room.
free wlan internet (unfortunately it did not work properly)
The hotel seemed to be quite new. Both bed room and bath room were very modern. It's close to Centro. Though we didn't have a breakfast, it looked good. My credit card had a problem but Booking.com didn't alert when I booked. The hotel couldn't charge in advance thus I was almost charged quite expensive normal price. It would be nice if the system tells me that credit card is not valid when I booked.
I was very impressed with the quality of the hotel, the helpfullness of the staff, the location, and most of all the price. Great experience!!
Excellent rooms, very well laid out. Hotel staff very friendly and helpful.
Location to the areana and shopping center were perfect - only a 10-15min walk. Lobby was smeled like smoke in the evening, and lingered to the breakfast room in the morning.
they offered a wide range of choises for breakfast
Friendly staff, a very nice breakfast buffet, by car 3 minutes away from CentrO and 25 minutes away from Moviepark Germany.The hotel itself lies in a kind of boring area, a buisnesspark
One of my party is disabled and their facilities are excellent. I was really please that it was very easy for him to move around, no stairs to negotiate - what can I say excellent.... and we enjoyed it too!
The "Weekend for Lovers" package is excellent value, the room was very comforable, and the set meal in the restaurant was excellent, well-presented, and interesting cuisine. No
Great staff, great hotel! Made me feel very welcome. The hotel rooms are very big, clean and nicely decorated. The food is delicious.
The fitness and spa facilities were excellent in regards to the equipment available for aerobic and weight training as well as different saunas and pools to swim in. When the room was not availabe on time, the staff offered a few cup of coffee to us while we waited. The hours for the fitness center were unrealistic for people who actually use them to work out. The hours started too late and closed to early. Additionally, there was a one hour break in the middle for "what"? We showed up over an hour after the authorized check in time, yet our room was not available.
The surroundings were very quiet, which I prefer. The hotel staff were excellent in every category and always very helpful. Extremely relaxing overall. Yes. The sauna was open until 0100 during the weeknights, but only until 2100 on the weekend. Why can't you have it open late on weekends as well?
Excelent vier from the Breakfeast Room to seaside. Breakfeast met expectation
Very good hotel. Excellent spa facilities. Probably need to be a bit more friendly to families with small children.
Modern Design, confortable rooms with free wi-fi, excellent staff, first class restaurant with wide wine selcection, recommended exclusively to business travellers. The position far from the biggest cities of the region
The hotel has been completely refurbished and looks fantastic. My compliments to the owners. The staff at the reception is, as was before, still very friendly and helpful.
Most of the staff were friendly and helpful, especially in the restaurant. The hotel has some very pleasant areas, particulalry the beautiful gardens. I booked this hotel partly to use gym facilities, but the gym was closed all day when I was there (Sunday) and only after 3 pm on other days. Also, both dogs and smoking are allowed in the hotel lobby. The hotel is overpriced and overall does not offer good value for money.
Location next to subway, excellent restaraunt, very nice staff, clean, beautful setting. The wait for the taxi was too long (average 20 minutes per day for 4 days in a row)
very comfortable rooms, good beds, free internet, good restaurant very polite but extremely cold staff. Made me feel unpleasant though they were very correct.
Great room, excellent restaurant. A really special hotel. Good value, given the quality of the hotel and the attention to detail.
Wireless lan, excellent resturant and service
Gourmet food, helpful staff New room, had no phone and remote from main hotel.
Very good eye for detail. Relaxing and charming atmosphere. I can recommend the restaurant; local, seasonal food, excellent. Good breakfast. 10 mins from Duisburg. If anything, the bathroom could do with more amenities and there wasn't a minibar. However there was a complimentary bottle of water and you could order drinks to be brought up with no extra charge. (Besides cnn, no other foreign channels on telly. Only german ones.) But non of this made our stay less enjoyable.
Quit area Via your site I asked for en room with two beds only to find that they did not have any rooms with two beds
very nice hotel, great dining room, but didn't have a chance to eat there. all in all very nice
we were staying in a suite (as a last minute booking). Biking to Moers through nature, the use of the welness facilities and the room itself were all marvelous/splendid/great. absolutely not
Overall a nice hotel with well designed and comfortable rooms. Very cosy ambience in the rooms and in the restaurant. A safe in the room would sertainly make sence and give it more value. Wine ordered on the wine-card was not available. The reception area personnel was partly not quite respectful
The place is interesting and clean, the food is good. However on the first night the several rooms of the restaurant were full (there were plenty of trade-shows running in the area) and the service was very slow. a 45 minutes wait for a glass of white wine is a lot. Not just attention but also a touch of friendliness were lacking. Things improved considerably on the second night when the restaurant was less busy and a young trainee took care of my order. In spite of calling the hotel on the day before to make sure that everything was ok, I didn’t get the room that I had booked. That the senior front desk lady would then try and persuade me that a street- level "classic" room where the whole village can peep in, located in a separate house 100 meter down the street from the main building, is the same value as the quiet, terraced, roof-top "well-being creative" room that had been booked in the main building, only adds insult to injury, particularly since I got charged the same rate!
Location in the middle of Duisburg next to the Opera and shopping area
The service Too hot
the staff restricted room service menu,
none, warm and confortable - nice people and very well located
internet service is not free
The bed sheets were from down feather and therefore really comfertable
The breakfast was fantastic and the personnell very good. Price/quality is one of the best I've met. The cranes in bathroom were old fashioned.
Location was well situated, close to the town centre. Lack of airconditioning and no teamaking facilities in room. Also, German pillows - they are FAR too soft.
Unfortunately breakfast was poor also doesn’t have facility for parking.
I liked how central the hotel was to the town. The rooms were too warm, no air conditioning. The rooms need updating
great venue, the hotel room was perhaps the best styled room we have used, and would compare easily with the luxury chains. The spa facilities far exceed the description on the web, great value no hesitation in recommending
Room was nice - spacious with a great bathroom/shower, Pools and spas are Outstanding, running trails around hotel are numerous. Meals, while a bit pricey were delicous. location - not great if you are without a car. Not much within a short walking distance. Train runs nearby - not overly loud but you can hear it with the windows open.
The room was very nice. The restaurant was a bit too expensive according to the food offered. Not saying that the food was bad. It just didn't match the price.
very confortable, big room. high price because of Medica Fair in Dusseldorf
Rooms were large. Bus stop was very convenient/close. Train station was a pleasant walking distance.
The staff was very kind and smily. The food was not very good in the evening and always the same.
We had an appartment for 3 persons an my daughter had her own room, we didn't expect that
service of staff breakfast was good, but dinerfood not so good
Reception personnel very helpful
Large room well equiped The hotel seems a little old.
That the hotel has an own parking space. It was near the centre and my first impression that the staff could speak english. We hope that this language will improves more german people. And to internet without to be charge for is what more hotels must do. Our room was on the streetside. To crowdy and the shower has to replaced in room 106. To shower you have to hold this in your hand. Also the cabin can be replaced.
Great Price No proper kettle. (Just very slow coffee maker)
Staff always kind and helpful. Clean and large room and bathroom (with a useful equipped mini kitchen). Huge and excellent breakfast served till 12 in the week end. Proximity to the centre. Calm. We would definitely come back!
Very modern and well equipped, with a comfortable bed, and the staff were very friendly. Good selection at the breakfast buffet. We would have liked more substantial pillows.
Very modern looking hotel, staff always very pleasant and helpful.
not much - who for heavens sake is giving 4stars to this 2 star hotel.?? no fitness as promissed on the website - food is horrible
Peaceful, relaxing, warm and friendly atmosphere. Location is beautiful. Wish they had an elevator
Excellent breakfast, pretty surroundings There was a party on and the music didn't end until 3 am! There was no air conditioning, so as we had to keep the window closed, it got very hot and stuffy
Quiet and nice. It was too hot in the rooms...!!!
We thought the hotel was very nice. The lake behind the hotel is very good for exercising or nature watching. The breakfast was very good, the room was very big, and there was plenty of parking spaces. The biggest problem we had was getting to the hotel. One access road was closed for construction, another would stop traffic for 15 minutes for construction, and it was very difficult to find the hotel from the south access roads. Hauling luggage up two flights of spiral stairs was also difficult. It would have been nice to have a view of the lake from the hotel room.
it is quiet hotel in the center of the city. the bath tube was little high and it would be of touble for elederly people or for people with back problems.. other wise; it was okay.
Its a convenient location and its quiet. Air conditioning is awful. Much too hot. Its centralised and there is no separate room control. They turn the central system off at 10pm as well.
The staff was very friendly and accomodating. No complaints.
The location of the hotel is literally in the center of the city. Nevertheless, it is very quite in the night. Additionally, the hotel participates in a environmental project where for every (I think) five towels that you reuse a tree is plant somewhere. Don't know how much impact this really has but raising peoples awareness about their resource consumption is a good thing. If you buy 24 hours Internet connectivity, they mean 24 real-time hours from the moment on when you first log in. They do not mean 24 online hours what I was expecting. I mean, who stays in the hotel for 24 hours to be online there? That doesn't make any sense to me.
Clean, comfortable, no-nonsense rooms. The lift (just 1) is small and takes ages to arrive. Structural problem.
Hotel is located very close to Main Station and City Centre
Quality furniture in the room. Price of the breakfast € 15,-
very good hotel middel of the city centre and quite, good for family as well and solo travellers
swimming pool and sauna, very good breakfast service One lift for such a big hotel is not enough
Friendly reception, location in the city was handy.The room was well designed, beds were comfortable, bathroom also clean and comfortable. Breakfast tasty.Hotel entry is rather sober but o.k.
Internet was not done. I should move to other hotel which is able to access internet. Very wrong information for the Internet. There was no person after 10:00 PM and it is not good for the guest.
breakfast, clean and quiet room, free internet connection, convenient location for the main station, fiendly staff
Clean, comfort, hotel staffs speak fluent English, good breakfast, free wireless internet Room too small,
Staff very, very helpful. Talked two lost and confused english businessmen through travel directions as we drove to the hotel from the edge of town. WI-fi signal difficult to pick up on the uppermost floor.
The restaurant was very good.
Friendliness, Breakfast, Nice room See above
Ease of Transport, well spoek staff.
receptionist is very friendly