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cleanness of the room
Excellent well run hotel. Our room was spacious well appointed and clean. The service and food provided in the hotel restaurant was also of a very high standard.
This was a wonderful hotel in a superb location. The service was very friendly and efficient. The food was excellent and the room comfortable Nothing
Professional service and very client oriented. Excellent restaurant.
A super location and the staff were so friendly and helpful and made us feel very welcome indeed. Can't think of anyhting. An excellent hotel.
Best view of the mountains. The only minor point waws the shower. Too narrow with a shower curtain constantly sticking to your body. Oh, and get rid of the cheesy music during breakfast.
Friendly staff (owners and others), excellent food, thoughtful decor. no
excellent location and nice view,clean room and welcome staffs.
Cannot recommend this hotel highly enough. Stayed 2 years ago for a couple of nights and owner and his wife immediately recognised us as previous guests (or have a very good database!). Very comfortable rooms - best ones are at the front and are larger. Excellent restaurant. Very attentive staff. The owner and his wife clearly have a close eye on everything taking place.
The location was wonderful, and the attentiveness and friendliness of the staff were superb. We found the rooms very comfortable,and the standard of the meals in the restaurant was excellent.
Quaint room. Some nice touches in the decor. Traditional Swiss chalet hotel exterior. Nice breakfast, good coffee. Uneven quality of amenities and services. Phone was broken and despite assurances by staff that replacement phone would be acquired, our phone was never replaced in the three nights and four days we stayed at the Adler. Sink faucet turned with great difficulty and needed servicing. Fitness room is a tiny corner with three machines only. Whirlpool did not work in bath. Linoleum cracked in bathroom.
I enjoyed the comfort and location of the hotel. The views from my balcony were superb
They were so kind to upgrade us so we had a little suite. That was very nice since we drove so far until late at night no nothing, everything was lovely. We would have stayed longer but the web site said there was no additional availability./ The breakfast, pool and little international library was quite lovely
We spent our long week-end in a friendly, clean and cozy hotel; the price was fair. The hotel restaurants cuisine was rather simpel.
Excellent service, fantastic food and a wonderful hot shower at the end of a day skiing.
Prime position with wonderful views from room and balcony. We were fortunate to be allocated a room with a front view, which is the best aspect and would recommend stipulating this when booking. A very nice pool and wellness area in the hotel, which we used every day. A very pleasant looking hotel with nice bars and outside breakfast area for fine weather, which we had. Are considering booking 4 or 5 rooms for a family celebration in 2011. Some visitors may find the front rooms noisy with farm traffic etc. in the quite early morning, but we thought this to be part of the charm of the place, and no problem.
I simply liked everything about this hotel. I just enjoyed to stay in this wonderful area.
We appreciated the care that was taken by the staff and a person we beleived to be the owner. Very caring and attentive The smoking!!!! Ugh!!!!
Staff was very friendly and helpful at this family run hotel. The food was great and our room was large and clean. Beds were comfortable! Our streetside room was quite noisy until about 10:30 PM. Probably this is not a problem in the winter with the windows closed. In summer, you need the windows open for cooling.
Restaurant was good. Rooms and furnishings were tired - not up to usual Swiss standard
Helpful and friendly staff
Enjoying the view and the hospitallity of the Swiss.
Friendly hosts excellent food no faults and a great atmosphere. Will return again
Wonderful view, good food.
Very old and historical and cozy.
Extremely friendly and helpful staff. We had a very useful orientation on arrival, which helped us plan our walking. Location is perfect for cable cars and station. Food was excellent. Very noisy breakfast because of electric orange juicer!
I booked a single room and expected the usual cupboard sized backroom but was given a good double with toilet and shower for single use. Good breakfast with homebaked bread. Very helpful manager who gives tips for hiking and has bus and rail timetables. Will probably return.
Very homely feel to hotel and decor. Great facilities and friendliness of staff. Not applicable
Hotel has got good retaurant, bar. Sauna and pool frendly staff good location of course When I booked the hotel I made a speacial request for balcony ( because there was no mention of extra cost in boking form ) When got in the hotel they ask me to pay extra for balcony room.Apart from this everything was ok
Nic was fantastic. Food at restuarant great.
Free transport to train station, balcony and mountain view, good cuisine, friendly and helpful staff Difficult internet access
Staff were very friendly, room was very comfy, restaurant service and food were excellent, the whole atmosphere was inviting.
Helpful and friendly staff. Good food. Atmosphere
The staff were welcoming, friendly and efficient, they even accomodated us arriving late and provided us with a meal. The food was of a very high standard, delicious!
Nice large room with lounge area and balcony. Good introduction to the area and walks from the hotel receptionist. Soundproofing between floors wasn't great - could hear every footstep in the room above.
Very pleasant and friendly family-run hotel.
Nice "retro" looking room, great view of the alps and excellent food.
Wonderful room - very clean - full breakfast was the best
New Balcony room was excellent and food was fabulous, almost Michelin standard in presentation and taste Unfortunately i found the manageress a bit stern and almost rude especially when we were checking in, but she warmed a little after we had changed out of our smelly hiking gear and had an expensive dinner.
Great location, friendly staff and good rooms. Nothing!
Friendly helpful staff and a really good breakfast and a nice relaxed atmosphere. The hotel is near the train station which made life easier because we were carrying a lot of luggage. No
Wonderful location, especially for hiking in the area. Clean, comfortable room, friendly staff and fantastic cuisine. Highly recommended.
Clean room, updated and neat.
Helpful staff, clean comfortable room. Easy to get into Lucerne (driving or public transit). Good breakfast selection. A little expensive.
Wonderfully situated in town. Ease in walking to other restaurants. The breakfast spread was outstanding each morning.
The food is excellent and the wellness area great. A small hotel of 40 rooms with great facilities.
Excellent leisure centre, very helpful receptionist So called superior room was big enough but dark, dowdy with a very old fashioned bathroom - definitely not worth the premium price. Food was disappointing. No menu choice except for main course, no sign of any vegetables.
The staff were completely accommodating. They helped us to and from the train station whenever we needed to go, even very early on the morning we needed to catch our flight out of Switzerland. Everything was cozy and relaxing. I loved that they provided tea and cakes each evening. They create a very nice 'home away from home' environment.
The hospitality,comfort and location in the nature were superb.We could enjoyed fully hotel's restaurant and also just nearby restaurant of family hotel "Ruedihus".
Wonderful location, superb tranquil room/hotel.Staff were extremely friendly and helpful
location is simply wonderful, very nice for kid and animals hotel staff not qualified for international visitors, some attention to detail but big lack on other, food is excelent but quite slow in delivery.
We enjoyed the surrounding beauty, the quiet atmosphere, the delicious food and the very personal service.
Good food, comfortable and clean accommodation, very pleasant staff
This hotel is clean and efficiently run by the family. However we felt that no one was really interested in us and made no effort to be friendly. The only time anyone smiled was when we paid. The food was pretty good. The location was convenient and quiet. We took some lovely walks in the snow. However overall we couldn't recommend this hotel.
Friendly and very helpful staff, comfortable room, lovely view, good food
Superb location and views. Somewhat basic; one pillow, no shampoo etc. breakfast meagre.
Professionally run, good room, excellent food, and pleasant staff.
We chose the hotel for its excellent location. It was comfortable and clean.
Location, wonderful views from the balcony, good food, attentive and helpful staff -- nice little hotel. Lift construction next door.
Excellent food when dinning at the hotel restaurant.
Really kind staff, lovely room, scenery location.
Clean rooms, friendly staff and great central location for exploring the Bernese Oberland. The attached bakery and chocolate shop made it a great way to end the day with a treat. An absolutely wonderful family hotel. We would definitely come back to Hotel National. Just one minor thing... mushy pillows that needed to get folded into a ball to provide good neck support.
Clean and tidy. Excellent food
This was the 5th visit to the Hotel National in Frutigen for my now 90 year old father. He adores "his" room with a view of the mountains, the care and attention from the staff, the proximity to the railway station and certainly the restaurant and their chocolate shop! Not a thing.
Julia, and the wonderful dinners
The quiet surroundings/mountains. The excellent food and helpfull service. The lenght of the bed was too short for me.
Helpful, friendly staff. |Very comfortable, pleasant room. Room sometimes a bit chilly in the evening. Hot water availability variable.
Accommodating and friendly staff, clean rooms, comfortable bedding, hotel is located in a mountain-valley town, the hotel's restaurant charming terrace provides lovely views of the mountains. My family and I ate here for dinner and breakfast and gave the food raving reviews. After almost 4-5 days of traveling around and staying in many hotels this one was a breath of fresh air. It was clean, accessible, had good food, and friendly staff. Excellent value. No
Very friendly staff and excellent breakfast buffet. We found the hotel restaurant (for dinner) best in town.
Easy to come and go. Liked the balcony with the triple room. The staff was very nice and helpful. Could have offered a wider selection of food for breakfast. Maybe fresh fruit .
Personal attention to any request Evening meal was not adequate to satisfy a normal hunger
Exempliary hotel staff. Great restaurant on premesis.
Friendly and efficient staff. Reasonable price for room and food. Location Bathrooms a bit cramped but adequate.
the staff were extremely helpful and friendly. very welcoming definately visit again
Pick up from station was very helpful. Very clean rooms. Nice bar, restaurant and terrace area. Bar staff spoke fluent English. Quiet at night. Overall extreamly good value for money. The reception area is a childrens play area with toys left on floor that are particularly dangerous for elderly persons. Attic rooms have very low ceiling in places. Wi-fi has to be set up with pass keys which is complex, rather than simple log on.
The service was non existant - the breakfast was poor and not replenished.
A very jolly atmosphere with the family's children around the place, but they were not a nuisance. The breakfasts were excellent with plenty of choice and the room was clean and comfortable. Nothing
Excellent. Friendly, clean, helpful staff, reasonably priced, quiet. The only downside was the restaurant was closed that day, but there was somewhere very good to eat five minutes away.
especially the personal attention of the management and the staff
Beautiful location, friendly staff, clean mountain air, food, dining room views, bedroom with balcony No
Location and view from my room - to the top of the mountains. Comfort, although my room was quite small (however, not disturbing).
Comfort and friendliness