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We received excellent rate through hotels.com. Location to power and light very close and they have a free shuttle. Charge for parking.
Very comfortable beds They ignored my room service card the last 2 nights.
I loved this hotel. One of the nicest I've ever stayed at. The staff was friendly and helpful, and the room was fantastic. Great view of downtown too.
Very Friendly staff everywhere I went. Large, clean, comfortable room. Love the view of the city. Close to food, jazz clubs, and crown center. Would definately recommend for a business trip or with the family. Nice, open bar with food.
The walkways that connect to places to eat ,stores etc. the best about this hotel. And the lobby is nice. Lines to check in and out were long and slow. I suggest you sort lines. I had prepaid and booked and still had to stand in line to check-in for 20 minutes.Had to pay by day for WiFi. So we went to free wifi locations away from hotel. Should not have to pay for that in a hotel that charges per day what this one does. And the charge per day for parking again should at least be one fee per stay. Now for the worst part of our trip. We were put by elevator. And could hear the elevator every trip up and down. All day and night. Did not get a good nights sleep. So if you stay here make sure to ask for room away from elevator locations!
Great Location. Easy access to many K.C. attractions. Pool was nice. High price, but little value. Bed was uncomfortable and noisy(creaky, squeaky). Small TV. $16 a day for parking. $10 a day for wifi. No continental breakfast.
Great location and staff. Rooms were a bit expensive for what they were
The location and size of the room. That we have been charged for the Gym usage (US$ 5). This is ridiculous.
We had a wonderful time KC is amazing Staff and room were excellent
Very close to the Sprint Center.Comfortable beds and clean rooms. I was very satisfied and would stay there again.
Very comfortable, friendly staff, very clean, conveniently located near railway station.
View of City Comfortable Room Quiet Very nice shops attached, restaurant options. Staff extremely polite and helpful Signage within hotel somewhat confusing. No directions to hotel parking garage Elevator to parking garage was not labeled as such
Friendliness of the staff. Cleanliness of the rooms. Beds were extremely comfortable. Group of pre-teen boys running up and down the hallway, screaming and banging on doors in the middle of the night. Not really the hotel's.fault, but.certainly put a.damper on things.
Very close to Children's Mercy Hospital. I asked the front desk 3 times, 3 days in a row to please fix the light in the bathroom. Each time they stated it would be taken care of. I gave up after the third request on the third day. They are obviously NOT passing along the requests to have maintenance fix these sort of things or there simply was no maintenance person available. But really how hard is it to change the fluorescent tube in a bathroom. I should have asked them to give me the hardware and i could have changed it. No fun shaving in the dark. Also on the first night the fire alarm went off 3 times, all false alarms. This was between 8:30 and 10 pm. It seemed to be caused by lightning close by. Each time the piecing alarm went on for many minutes with the staff unable to turn it off.
Nice place to stay, clean rooms, quiet. Good location, close to the plaza and a good variety of restaurants close bye. Beds were pretty comfortable, the complementary breakfast was good. My only issue with the whole place was the pillows were thick, I am used to a different style of pillow. I have noticed that many hotels implement these style of pillows, so I would not attribute this hotel as having terrible pillows. Just that I am used to my pillow at home.