Location, cabana service, gym. One server at chuck's and Oscar at longboards
Very difficult to get housekeeping, poor communication with resort operator and pressure to be out exactly at the checkout time.
Friendly and helpful staff. Great facilities. Nice rooms and views. Quiet and relaxing area of the island.
Just a nitpick, but the tv was a little dim. Made it hard too see movies (since they had on site DVD rental)
The convenience of having a good amount of things on-site was pleasant, even if my wallet disagrees. The staff was pleasant, and the amenities/property were clean & well maintained. There are a good number of activities onsite, so you are never bored.
I did not like the high prices of the restaurants around the property. Also, the distance to the town for alternative restaurants/grocery stores wasa minimum if 3 miles, which required either a car or a shuttle, both of which required additional spending. For the large amount of money the resort charges for almost everything, the least they could do is provide a shuttle to the town of Kapolei. The high price if convenience left my wallet feeling fleeced.
The environment is awesome. Love love love it. Location is the best. Staff are very friendly. Worth the money.