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Did not have access to English language TV even after having complained
Excelent hotel, good price, good staff. Internet is not wifi. Your need to pay 8 euros per hour.
Pleasant atmosphere. Good price for the breakfast. Good temperature on the rooms, although it was warm. Very nice bathroom! The food in the restaurant was rather nice. The spa is nice. It's not 4 star in my book (rather 3), but the price is accordingly. I would like to see the bill before I pay, not get it in an envelope after paying. The whole hotel looked empty and the restaurant was deserted on Saturday evening (food was good though). Didn't see the solarium in the spa. Pay-TV didn't work and - apart from cnn/bbcw - no English tv.
The excellent hospitality
quietness and far away from the city noise had some but not really
Parking, internet, clean, value for money, easy access, quite, 8km from downtown Rooms are smaller than expected, no coffee machine in tge room, provide only one bath towels, mini bar is very expensive, no complimentary water bottle in the room.
Nice bar terrace area - good food
Easy location They first gav me a smoking room, but I refused it because I clearly reserved a non smoking room; then the only choice they gave me was a very small room with a small bed against the wall for the same price
Fine hotel, nice room and a good breakfast. Worth the 10,-- extra No bath in the room, wifi not free.
Breakfast was very good. Room was large although beds were low to the Ground. No Shampoo, conditioner, etc. Only a dispenser on the wall. Not to be compared to business amenities at the Hilton.
The location near the park Distance to reception from frontentry too far
Very efficient, clean, good parking. Souless, but it was only 6 days before christmas.
Very nice location in the "Kurpark"
We loved the location and enjoyed the traditional style, architecture and feeling of the hotel. Pool was a nice bonus.
The Dolce is situated next to the park, is very quiet and has an excellent breakfast buffet. It is close to Frankfurt, so very easy to get there (40km by car)
Very good fitness/leisure centre. Room was spacious and very quiet. Breakfast buffet was extensive and waitering staff were very good. Location (usually - see below) very good. Plumbing was of a surprisingly poor standard for such a brand new hotel; the bathroom floor was flooded on the first morning of our stay due to poor drainage and there was no curtain over the bath, meaning that taking a shower mean the room became flooded. What disappointed us most, though, was the fact that the Kurpark, which the details about the hotel had shown (correctly) as immediately adjacent to the hotel, was closed off and only accessible (at a cost of 14.00 Euros) as part of the Regional Garden Show running until October. This meant that one of the primary reasons we had chosen this hotel (its location) was much less in accordance with the actual situation than we had anticipated.
the breakfast the diner was very bad
I liked the fact that is strategically located, close to the Taunus Valley and Frankfurt. Breakfast is rich, but expensive.
They charged additional for breakfest!
Supermarket "toom" is just nearby the hotel. Quite convenient to buy something no free wifi
A good centre for my needs and a very good breakfast
The room was comfortable. I had requested a non smoking room but the room on the second floor was for smokers and reeked of smoke even with the window open. I didn't find the staff very friendly.
The room was perfect, a bed set up for our toddler and a crib for our infact on our arrival. Great price if you book early enough. Breakfast was quite expensive, 17 Euro per person, it was good food but didn't really warrant such a high price tag.
I thought the buffet breakfast at 15 euros was a bit expensive.
Value, location Staff not that friendly
Quiet hotel and good location
The Hotel Rosenau is a very nice hotel, all rooms with good comfort, free internet in the rooms, nice warm bathrooms, good breakfast. Also the city is very nice with nice shops and good selection of restaurants, Parking area is too small.
Good service, easy parkingg, excellent breakfast, easy to find if you are driving. The third bed (additional) for a child was not comfortable.
Friendly personnel at the front desk
Helpfullness of staff
The restaurant was closed- we had a rather long way to go to find another!
10 minute walk from the train station
Very friendly staff, hotel room is very clean... very high value for money
The hotel's germany traditional style and location (near to station) were good.
Friendly staff and good location near shopping area No english TV or newspapers. Pillows very hard (foam) - I prefer soft pillows (feather).
employees were extremely helpful and nice, i had a very nice room 201 with beautiful view of course the toilet in the middle of the room is not ideal
Hotel lies about Airport shuttle service, cost $100 to get to the airport, not worth it!
I didn't like the fact that there was a smelly dog lying in reception when I got there that refused to move. The receptionist - an aged gentleman wasn't very forthcoming with information or of any assistance, parking was horrendous. The 'shower room' was an after thought within the bedroom, which was little more than a trickle. I was kept awake by the television in the next room being too loud, and was woken at 5.45 once again by the tv next door!! All in all I would neither stay there again or recommmend the hotel.
kindness of staff see before
Historical very lovely guiet hotel with friendly staff . Good location.
This was one of the most pleasant places we stayed. The room was immaculate, Frau Siegsmund, the owner, was extremely accommodating. She even offered to go to town with me to help me buy presents for my daughters. The meals were good and the dining room let us eat even after we overslept .
Very comfortable historical hotel in the center of the city
One of the nicest hotel rooms we have ever had. All staff friendly, courteous and helpful. Restaurant and staff amazing. No tea making facilities in room.
cvery good breakfast and nice and big rooms Internet connection not available in the room (at least not in the depandance were I stay).
All > No.
The food is world class Internet access was intermittent
Exceptionally friendly and helpful staff combined with tradition rich hotel and wonderful food in the restaurant. Minor issue with the strength of the wireless internet connection-- easily remedied.
The staff were very friendly, the breakfast was great, and the rooms were a nice size. They assisted us with renting bikes from the rental place downtown, and helped us with directions to find restaurants and activities. We asked to have our room not cleaned, after arguing, they agreed, but then cleaned it anyway.
The breakfast was excellent given the size of the hotel. The staff was friendly and happy to assist in any way possible. The parking arrangements could have been better. Our last night there we had to park on the street due to lack of parking space. There isn't much room to work with though so this isn't a major complaint.
The breakfast was excellent considering the size of the hotel and the staff was friendly and always willing to assist in any way possible.
Family owned hotel. Very good value for money.
We like the hole atmosphare, and the rooms where very nice and clean. It was an exellent breakfast in the morning. The facilities on the hotel fulfilled our demands
Very comfortable overnight stay with cosy bar and restaurant and excellent buffet breakfast. Excellent value for money and much nicer than anonymous international chain. Not far from A5.Nice little touches like chocolates on pillow & full range of toiletries etc
Cosy, friendly and efficient hotel.
Everything is ok in this hotel!Nice rooms,good breakfast,excelent beer and coffee.Elevator from parking to floors.Free and safe parking. We had one type of rooms in rezervation,and they try and insist to give us anothers.After long discussions the problem was rezolved.
Friendly staff, great breakfast and they even had complimentary soup and bread for a snack at night. Wish I had more time to enjoy.
Second stay overnight on way home from Switzerland. Even better as stayed in lovely newly renovated room.Very convenient & comfortable stopover , 5 mins off A5.
Great place to stay if you are travelling with a rental car. Nice facilities for the rate. Free internet. Free parking. Free breakfast. I would consider staying again when I am travelling with a car. Written English signs are less prevalent in the hotel than the ones in large cities if you are German-challenged. I did not have any problem communicating with the staff in English, however.
I love the location close to the Centre and the Kurpark, and away from a main road. No
Super-friendly people who genuinely care about their customers (not just 'being polite'), spacious room. Struggling to think of any
we liked the location of the hotel to the town and the Elvis sights no tea or coffee in our room
Cheap and quiet hotel, comfortable location, good breakfast and very smart hotel staff.
Friendliness of staff. Cleanliness of room. Excellent breakfast! Nothing
Close to train station. Free internet. Room was very small. No minibar.
I liked it, it was cosy and quiet, everything was ok while my short visit. No
Wonderful staff, helpful and very interested in helping me get the most out of my visit to Bad Nauheim. suggested several tours and sights to see. I could not be happier. Food was very good in the German tradition and service was excellent.
I liked the closeness to the city park and city center. The hotel staff was very friendly and made you feel very comfortable. The rooms were comfortable and clean.
simple, but clean room no staff after 5 pm
The location is very central. The atmosphere is friendly and makes you feel at home. The room was very clean as the rest of the hotel and the staff was always friendly and helpful. No complaints!
the breakfast was very good Smell of tobacco in the room