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they upgraded my room when i arrived. The food is amazing and the staff are there for whatever you need! This was my 4th time at the hotel. no
The staff were friendly and unobtrusive. The food was very good. I would like tea making equipment in the room. A recipe book from the chef would sell very well we thought.
Beautiful hotel, tastefully decorated. Staff very obliging. Restaurant of high quality. Will happily stay again...recommend Deluxe room as others might be too small.... Good quality tea should be provided at breakfast. (There is good quality tea behind the bar, but this is charged as an extra. For a quality boutique hotel, the tea served at breakfast should be as good as the coffee, which was excellent!)
The hotel was, I imagine, like the Catskills were in their heyday. The hotel was filled with families, many with young children. The facilities were all family friendly. Entertainment was provided nightly. The meals were buffet style and the quality and quantity of food was phenominal. The restaurant continued bringing out fresh food right up until the posted end of the meal time. If you did not want a largemeal, snacks were available in the Coffee Bar. The staff were friendly and very helpful. Most spoke English, but if they didnot, they would quickly get someone who did. The rooms were not modern or new, but they were comfortable. Each room had a small fridge, kettle and supply of coffee and tea. No
The food was excellent. The buffet dinners have a reputation locally and it was easy to see why. I did gow tired of the lack of variety for breakfast and the lack of fresh fruit options. I used the internet every day but had to go and sign each day to use it. It would have been nice to buy a week at a time.
we likedd the beautiful location and our nice room. Breakfast is a great experience. price of Buffet supper is quite steep.
The staff were very friendly and were more than helpfull. We stayed in a Jacuzzi Garden Room which was absolutely spotless and very luxurious. Complimentary bathrobes and slippers enhanced the experience. The Food in the restaurant was buffet style and whilst not Gourmet, was more than adequate. Drinks in the bar were very expensive.
It was a peaceful location, and quite pretty. Even though it is not peak season, a hotel still has to offer guests services. This hotel doesn't. The sauna and spa were not in use except during the weekend period, the restaurant was closed etc. There are no shops nearby, so where do you get food when the restaurant is closed?
We loved the hotel;however, there was a musty smell in the room which made it very difficult to breathe. We aired out the room and that helped. I had the best massage of my life there;the "lomi,lomi ! The views and grounds were just breathtakingly, beautiful. Too few parking spaces.
The view was spectacular as were the grounds..We were accompanied by a cute pussycat who met us at our cabin door. We loved visiting with the horses (some people rode). Our cabin was in a wonderful niche overlooking Sea of Gaglilee. Spectacular. The food was excellent, best food we've had in Israel. The service staff in the dining room couldn't be better. If you love the mountains, the spectacular view of the Sea, this is the place to be! Very impressed. Special thanks to the pussycat! Front desk staff were absent most of the time, unhelpful when there. Very unfriendly desk staff.
We enjoyed the secluded nature of the cottages being set apart, each one on its own and the beautiful location in the hillside overlooking the lake. Didn't like the limited WIFI, only available at front desk area, but appreciated that it was free.
Excellent location of cabin with unobstructed view of the Sea of Galilee. Ample and varied breakfast.
Beautiful setting, helpful staff and relaxing spa treatments Beds were a bit hard/
Very good place, calm, clean, parking, comfortable houses. You can see Gallilean sea from you terrace, you can ride horses. Excellent! Very poor service in restaurant.
Nice country hotel, fire place, jacuzy in the room, good restaurant, horse riding We booked most expensive room, they try to give us a cheep one. Jacuzy leek in our room, not a 4 star hotel, cabinet door foult down
Great location and great view on Kinneret. Very quiet and meditative place very close to Beatitudes Mount. Excellent choice for a religious trip. Funny ranchstyle facilities in the middle of nowhere. Cabins 4 and 5 are the best. We got these one after the map we saw on the website.
Much enjoyed our stay - however visit could have been spoiled by one very rude/off hand member of the Reception Desk team! Room did not have a balcony and the view is now largely blocked by the growth of trees.
delicious breakfast and dinner, beautiful view from balcony, nice large room no free internet
Beds were really comfortable and hotel was just lovely. I would have enjoyed a real bar.
Location near art galleries Hotel was extremely run down- we were disappointed! we stayed at the hotel years ago- when it was much better.
I thought the staff were excellent, and where the hotel is situated is perfect for someone visiting Zefat Our room smelt so strongly of furniture polish, it made me feel a little sick and gave me a headache. If I come back I would mention this problem in advance.
very calm, lovely scenery. A really breathtaking view of the valleys surrounding the Galilee Sea from our terrace. And thumbs up for the nicest staff ever, in particular Gaad !!! no.
The best was location next to old city. Also tarace with a view to surrounding mountains is marvelous place to finish your day. Not helpful staff. Lot of stairs make your way with luggage complicated.
Large, comfortable room. Location and setting. Hotel staff were unfriendly and unhelpful.
Very pleasant staff Not really 5 star facilities, ie. Rooms could be more luxurious, no tissues in rooms, there are many stairs in hotel and grounds, not at all suitable for disabled and small children, espec. In buggies, most 5 star hotels leave small gifts in rooms such as a bottle of water each day or some chocolates, but this hotel did not leave anything; a bottle of water would have been appreciated the most as we had to go down to the dining room each time we needed a glass of water
Great place, a fantastic experience
The friendly staff!! It is an extremely simple hotel, the room was small and there were no luxuries, but everything was clean and the staff were helpful and friendly. There was no hairdryer. Bring your own shampoo! The room was a bit noisy due to heavy traffic.
Staff are very kind and helpful,especially at the reciption.breakfast menue can be better, the area is calm. thanks for ur good services,I like to come back to this hotel
Nice hotel. Good breakfast, wireless internet, comfortable room. No complaints
The staff was extremely helpful, the place was tastefully designed and extremely clean.
You've got a fridge in your room to store your own food. Keys of the hotel rooms were left multiple times on a table in a corridor by a cleaner just like that, where anyone visiting the hotel could have taken them and to intrude into a room. They have Internet PC, but it's slow.
Conveniently located, clean and comfortable. Good breakfast.
Great hotel. You get this "being far away, yet at home" feeling.
Very helpful staff - inexpensive and fairly well located.Offered help and provided discounted tickets. Shower curtain rod kept falling on my head.
Affordable restaurant and other amenities (massages available for extra fee) No AC in the rooms. Staff barely spoke english.
It was a good location-near beach and shops.Reception was exceptionally helpful.
clean well run family hotel --- near sea --- also free country club membership with indoor pool. staff v helpful--- nice toiletries in bathroom just b and b -- no other meals
What a fabulous place!! Beautiful grounds and very romantic room. Much attention to details to ensure a very pleasant visit....wine, chocolates, fruits, food in the refrigerator. Very friendly and helpful owners. Loved it!
Walking distance to nice selection of dining, shopping and historic amenities in town. The private courtyard and common courtyard were lovely.
It was a relaxing oasis set in lush gardens and we were extremely well looked after whilst our privacy was respected. Pina Balev offered everything it states on its website - a beautiful and comfortable suite with complimentary wine, chocolates, juice, yogurts etc and friendly but discreet service. The breakfast, served to us on our lush balcony, was absolutely declicious. There was some noise from neighbourhood children playing late at night (they had just broken up from school), but this did not affect our sleep or ultimately our enjoyment of Pina Balev