Overview

Hotel Mercure Karpacz Resort
Top Family Hotel

Obroncow Pokoju 5, 58-540 Karpacz, Dolnoslaskie, Poland
+48 757 527 000

$49+

Overall guest ratings

8.6/10 Excellent
Based on 1,397 reviews

Review highlights

  • 9.2
  • 8.5
  • 7.8
  • 3.3

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    The three-star Hotel Mercure Karpacz Resort is situated at the foot of the picturesque Karkonosze mountains, just 328 yds (300 m) from the city center. The hotel has 146 newly-renovated, comfortable en-suite rooms with Internet access, satellite TV and telephone. The restaurant serves regional, Polish and international dishes. The hotel guests can also make use of the Wellness&Fitness Center with its indoor pool, barbecue area, children's play area and large car park.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Ski-in/Ski-out
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Gift shop
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,397 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.5 "Pool is good."
    • 7.8 "Good breakfast."
    • 7.2 "Good location."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Nice rooms."
      7.7 "77% were happy with the bathroom."
      8.5 "85% said rooms were clean."
      9.4 "94% thought rooms were spacious."
      9.5 "95% thought the view was good."
      10.0 "100% liked the big bathroom."
      9.0 "90% said the bathroom was clean."
    • 3.3 "Value below average."
      0.7 "93% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 516 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.6 "Pool is good."
    • 8.1 "Breakfast is good."
    • 7.2 "Good location."
    • 7.0 "Nice rooms."
      7.0 "70% said the beds were comfortable."
      7.4 "74% were happy with the bathroom."
      9.5 "95% thought rooms were spacious."
      9.3 "93% thought the view was good."
      8.4 "84% said rooms were clean."
    • 3.2 "Terrible value."

    Overall Rating

    8.7 Excellent
    Based on 838 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Pool is good."
    • 7.5 "Good breakfast."
    • 7.1 "Good location."
    • 6.8 "Rooms are ok."
    • 6.6 "Vibe was decent."
    • 3.6 "Value below average."
      0.5 "95% said the breakfast was too expensive."
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    Overall Rating

    8.2 Excellent
    Based on 41 reviews
    • 8.9 "Great service."
    • 8.1 "Breakfast is good."
    • 7.5 "Good location."
    • 7.0 "Nice rooms."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou
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