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From the start the staff was very friendly, we feld like king and queen, had a great diner and breakfast and will come back again.
We really liked the location on the beach and the Thermal next to the hotel. It would have been nice to have more restaurants to choose between.
The location is great. Food was exquisit. Hotel staff in the restaurant was slow and forgetful. It seemed to us that service personnel was mostly saisonal staff not interested in delivering excellent service. Cleaning of room was not done completely even once in 8 days. Hotel could not provide connected rooms for us which was very inconvenient travelling with three kids.
This is the new hotel and that means new building, new furniture, new bathroom, etc. The hotel has a good location and offers the seaside view from the major number of rooms. There was a very nice breakfast at the hotel. The staying includes the Ostsee Terma entrance (via indoor passage). The hotel does not especially expect the foreign guests (little information available in English, no proper transfer to\from the hotel).
The hotel was generally disappointing. The staff was not very friendly and service ineffective and slow. Breakfeast was ok (though the tables were not cleaned, you always had to try and catch one of the waiters hoping that they take away the used dishes from one of the empty tables) though too few baby chairs -in 8 days got one only twice- but the food in the restaurant in the evening was surprisingly bad, particularly taking into account the rather high prices. Our courses were mixed up, starters came after the main meal. The thermes were so full you could not find a place to lie down. They are public and very busy. Hotel carpark and garage were full. Only good thing about the hotel were the spacious rooms and the location at the beach.
Included an direct access to "HolstenTherme" and the beach. Expensive but maybe worth the price. Use the "Raucher Lounge" as the name says and keep the bar smokefree. Hopeless for non-smokers in the bar.
The friendly staff, clean, spacious rooms, closeness to the sea, the wonderful adjoining spa and town were all big factors for our family of four to want to be here again next yer.
Location staff and spa were excelent will definetky return No
Friendly staff and location.
Wasn't expecting a lot - positively pleased with the activities for my 5 year old. missing some baths for kids in the changing rooms. Also was a little anoyed over the fact that 2 restaurants had the same menu.
Good hotel with resonable price. Our room had a terrible cig. smoke which was not appriciated. Otherwise ok
Great location on the beach with access to a plethora of activities. The adjacent indoor water park and jungle/play place are perfect for families with children. Decent value. The hotel staff was not excellent and overall the facility looked a little dated. While the room was clean and had a nice kitchen, it did not have much else.
Perfect for children. We had a lot of fun during these 3 days. The only think I can think about is that there were no soap and shampoo in the bathroom and dish soap in the kitchen. But there is a store close to the hotel where we could buy some.
I´m pleast with my stay and might come back
locations and standard not accepting general credit cards
The only "problem" was that quite a few members of staff had problems with english and as I speak no german at all a staffmember with (slightly) better knowledge of english had to be found, something which was done relatively fast. Also, it would have been helpful if the menu had been in english....
It was excellent value for money, clean, pleasant and with a very good breakfast. The staff were extremely helpful. No, the hotel was excellent
Hotel has perfect location,by the beach. Very clean,nice rooms,big balconies,exellent view. Very good buffet breakfast and friendly staff. July 2010
The sea view from the balcony was breathtaking; food was expensive but well worth it. Would definetly come again.... Smoking from the nxt balcony was not ideal as we asked for the non smoking room.
The view from our room,spectacular,room very comfortable,in one word:perfect
The staff was nice and helpful. The hotel was cosy and breakfast good.
A nice casual atmosphere; good value for the price; good location; comfortable rooms that were not too overdone in decoration the location of the stairs
The friendly lady at reception so welcoming upon our arrival.
breakfast is great. Sauna is good, reception is very friendly and helpful. We even got some flowers when we checked out. shower a bit too small for a 1.82 metre guy.
Clean room. Breakfast. No refrigorator in room. Only one TV program in English.
This was our second visit to Fuchsbau, and we liked everything about the hotel, but we would perhaps in particular point out the friendliness of the personnel, the breakfast and the flowers. We really felt very welcome, and will return whenever we need a hotelroom in the area.
Friendliness of staff, comfortable beds, cute setting The route to the hotel is not very well explained on the website, making it difficult to find. The curtains in the room could be darker. The hotel staff had not seen our booking comments about needing an extra bed and cot in the room, though they were very quick and amenable in setting this up at a late hour.
An excellent hotel offering both comfort and a good cuisine with excellent public transport links to both the beach and Lubeck. As a personal preference, the beds were too soft.
Helpful Staff and convenient location
It is helpful to have parking in front of the hotel and a lift. The breakfast staff were very pleasant. This hotel has no charm, and the dark downstairs is not somewhere one feels tempted to linger in. The reception staff seemed very uninterested, and the room and balcony were unattractive.
A good room, nice staff, good breakfast, easy to park the car in front of the hotel Our room were right next to the restaurant and we could hear some noise from the bar in the evening.
The breakfast was ok. The staff didn´t speak English almost not at all but were despite of that very kind.
Hotel staff was realy frendly. Brekfast quit good. With regards to value for many and location, it can be decided a good place to spend a family holyday at German Baltic See coast. Quit a small rooms. Advertizing pictures and real things are not the same.
Pleaseant staff, good breakfast selection Decoration in the dining room was poor - not ready for Christmas
The staff was very friendly and very helpful. The hotels location is perfect. It's literally 100m to the water and downtown is only a 10 minute walk. I would also recommend the restaurant, which was excellent and decently priced. The rooms were clean, but could use some fresh paint / minor maintenance. My biggest complaint with this hotel was the noise. You hear every conversation and every step down the hallway. It made it really hard to sleep at night. While I would recommend this hotel, make sure you get a room at the end of the hall and away from the stairs / elevator.
It was too insufficiently sound-proofed. When the neighbour next room had a shower, we get awake
Nearby the beach. The extra-bed could be more comfortable
Very nice hotel in a very nice surroundings, but however it was Lûbeck that was the reason for our travell No
Very Family-Oriented. Kinder Club and Night activities for kids.
Gutes Hotel mit sehr gutem Service. Super Frühstück Parkgebüren von 10.- einfach zu hoch
very nice for children, Bar service could be better organised
Highou quality restaurant, Swiming pool, facilities. Nice view of sea shore from the room. nothing.
Comfort and location. Breakfast, pub and meals very nice.
Very friendly staff, rich varity of food for breakfast. Parking should be free of charge, when staying at the hotel. I payed 3 Euro for a card I dident want to have.
The hotel is located not far from the see in the nice and green area. The hotel was built in the 60's - 70's, it is very large in comparison with other hotels in teh area. It is rather well kept, but some of its parts give the impression to be really old.
The hotel is old. And it is only 5 floors high - the rest is sold for appartments???? The smell in the hotel is old - the carpets and everything. The distance to the beach is not described good enough. We had to go around to get there.
I respect a lot for this hotel of their biological way in everything. Good food and tidy room. A weekend night was a bit restless because of somebodys wedding.
Hotel staff were very friendly and relaxed, buffet breakfast was very nice the area was quiet and relaxing. The room was not exactly as it was described... it was not a hotel room but an appartment... and seperate from the main hotel, but still very nice.
Pleasant and comfortable room (a junior suite).Room was cleaned and tidied daily and was sparkling.Friendly and helpful staff . Fantastic buffet breakfast in attractive surroundings.Family friendly and yet it was peaceful.20 minutes walk to beautiful beach which was fine for us.We do not speak much German but there were staff who spoke English and we did manage to communicate a little in German so if English is your preferred language be brave and try this hotel. we had a great time. I found the bed mattress very hard and difficult to sleep on but I think that a lot of people in Germany like hard beds-I am a doctor and feel beds should mould to the back. I slept on top of the duvet. My husband slept fine but he can sleep on anything!
I like it all
restaurant is nice Some receptionists don't speak english and are not very friendly
The room was nice I was in a seperate building to the hotel with no reception and the hotel reception closed-so when my key did not work I had a big problem!
Very confortable hotel in an attractive location on the seaside. Convenient position also to visit the city of Luebeck or for a relaxing holiday.
Breakfast in the magnificent restaurant room. Very friendly staff in the restaurant (much more than in reception) ! Water drain from shower was almost blocked.
Location, Restaurant No WEllness center. No laundry service
A very quirky hotel, but with the good things that quirky implies!
The room was very nice, the room is located 5 min walk from the beach and city center. Good breakfast. The hotel itself is very nice. The receptionist has very poor English. The hotel charges for parking.
Very good food in restaurang with exellent service. breakfast had most everything. No bad points
got a very big room too many stairs with small children- instead could got 2 rooms, also the FO at reception was not nice efficient but not nice and could at least try to give us the room earlier-
Quality of the room, friendly staff and proximity to the beach.
The newly renovated spa/pool area The fact that I requested for a non smoking room and was given a room on the lowest ''dogs allowed'' smoking floor. Also had requested a doublebed was given two beds pushed together. Identified myself as fellow hotelier - no courtesies extended and a reservation thru booking.com obviously qualifies for the poorets standard room in a resort with very low occupancies - wrong approach!
Hospitality reception and restaurant no
We appreciate late check-out very much. Thank you !!! Special Buffee should be improved. We are staying every year and are now expecting something new.
very pleasent, but english direktions would be nice. Swimmingpool very very nice, excellent.
Very polite personnal, location is very good, swimming pool is nice. TV was not operating due to wind??