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The beach is gorgeous , the pools are inviting and the landscaping/gardens are well taken care of. Also, the food is very good, considering the amount of people they have to cater for. The hotel should reorganise the procedure regarding the food service ! Although the food was very good, you are obligated to share your table with strangers and there should hotel staff serving the food, not self service,as each serving utencil must have been touched hundreds of time by the time you serve yourself.
Beautiful beach. Many facilities. Well organized gym and activities. You can never get bored. Extremely noisy. Rooms do not have any kind of sound isolation. I could hear everything from the rooms around. Many greek families with lots of noisy children. No chance at all to sleep beyond 7:30 in the morning. Though the buffet was of very good quality you couldn't enjoy any meal due to the noise and the lack of organization. Badly trained staff . It took them ages to clean up the tables.Bar was very expensive. we had to pay 2.80 euro for one littre of water . Ladies working in reservations very rood and non professional. NOT the place for people without children.
Very nice environment, sandy beach, good cuisine, good sport and cultural programmes. The hotel is mainly visited by family with small children, so it might be noisy for couples who seek a quiet vacation. Elevators are rather small and you have to wait long for them. You have to share dining tables with others (tables with 8 seats).
It was a beautiful location. The beach had plenty of chairs and umbrellas!
The price of the table water was unspeakable: 2,80 euro per bottle?? Also the launch and dinning hours should be extended as the predefined range of two hours is not enough
The only thing that i liked was the view because we could see the sea, not a spectacular view but not something that you see every day. The bathroom was very bad, the walls had traces of mold making to be a strench of breathing. The room was quite small for a 4 star hotel.
the hotel was quite and the staff was friendly. bathroom in the room
Management was there to help you 24/7 with anything you need and they were very accomodating. The location of the Hotel was also ideal for exploring the entire Island of Zakynthos.
I liked the hotel. It was close to the beach and walking distance to everything including the square with all the outdoor bars at night. The room was comfy, had wi-fi, tv, a balcony with a sea view and we really enjoyed our stay. Not that I can comment on. The reception staff were very nice, wasn't too impressed with the bar person...but no big deal.
The staff is very nice and handfull.the location is great,the breakfast is good no vechtable.the hotel is clean.we will come back. everything is very good.but in breakfest no vechtable.
Very professional check-in. Reasonable breakfast with good opening times. Internet access is free (even if notices in rooms need updating). Parking ok (restricted but we did not have issues in Aug). Stairs to access the hotel reception, also one of the rooms was very small. Breakfast could do with full size toaster working for non pre-sliced bread.
Friendly staff and nice room design
Clean and nice rooms, polite personnel, close to Zakynthos center there was no parking
Cleanliness, room, bathroom, breakfast. Charging 15 euros for using the safe deposit and for putting own's stuff in the minibar. Forgetting to add any soaps.
quality of food
Staff and food were excellent. However, it is perfectly ridiculous to charge for using the safe deposit (15 €/week,) and also for putting one's own stuff in the minibar (3€/day). Electrical outlets a sheer hazard for families with kids.
friendliness and helpfulness of the staff. Beautiful hotel - obviously well respected in the area. the food for my party was poor. We are coeliacs, which I did mention on my booking form,and were booked in for breakfast only, however, we could only eat yoghurt with tinned fruit for breakfast. We could have had a few slices of tomato with a few slices of melon, bt that palled after 2 days. Also the hot chocolate machime was taken away, although the quality of this was also poor. We considered the hotel evening meals but the menu for coeliacs was poor. I was told that we could request alternatives, but we decided to eat out in the local town.
Room, pleasent peple who work there Backgarden