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This hotel exceeded all expectations. My room was beautiful - spacious, and comfortable and exquisitely decorated. The food at both dinner and breakfast was wonderful. The staff could not have been more welcoming and accommodating. The place is wonderful. Nothing - it is a near perfect place. The one thing I didn't like were the foam pillows on my bed. I requested feather pillows, and they immediately brought me three of them!!!!! The place is wonderful and the service is excellent.
An amazing hotel in an amazing location, with a fabulous host who made you feel like you were staying at home.
Friendly, helpful management, serviceminded. Beautiful view. Easy access.
We enjoyed the hospitality, cleanliness of the room and the location. Owner and staff are very helpful explaining about the territory and all other questions you may have. they even helped us for 30 minutes with the rental car agency without knowing yet we were one of their customers. The view on the valley is fantastic.
Nice place to stay especially for people that visit Turkey and the region for the first time. The staff is very helpful and the hotel is comfortable.
I would not recommend booking any tours through this hotel- we were charged an extra 75TYL for a tour because we booked through the hotel as opposed to the tourist office. Whilst the owner claimed it was an error, the same thing happened to a number of guests. The owner went from being friendly to icy when they realised we did not want to book any further tours from them.
the host is nice and helpful, fluent in english price comparatively higher
Excellent location and very comfortable rooms, Sergio was very helpful with helping to organise things for us and even assisted getting us a flight a day later as we wanted to stay an extra day in Goreme. Room was fantastic and cool during a very hot month. A bit of sales when we first arrived as the hotels will organise everything for you as well and obviously want you to book everything through them if possible, we did book a day tour through them which was very good (The Green Tour). Some would find this useful though as it saves having to shop around the village and the prices are pretty standard. Hotel just below the panorama viewpoint as well which gives great views of the city. Recommended.
Genuine and friendly host and staff. Alert to all our needs and extremely helpful in organising tours and transport. Great breakfasts and complimentary tea & coffee.
Staff excellent manager the best - do anything for you great location great value
Beautiful old building! We loved it!
Our host, Sergio, was wonderful - friendly and helpful Our room was chilly (but our children's rooms were fine)
the owner made his guests feel very welcome and was prepared to do anything to help. One of a dying breed, unfortunately.
It is quirky and fun. Faisil was an excellent front man, within the constraints placed upon him. We enjoyed our cave room and the ever changing fellow guests from all over the world. Location perfect, quiet & what a wonderful walk up the hill behind the hotel!! Breakfast was meagre and same every day, but you get what you pay for. 6 wall hooks were a bit on the minimum for clothes storage but what the heck!
Just ask for a room with a bathtub if you are sensitive about that.
Very friendly and helpful staff, cheap price Just one advice: add some jam in breakfast ;)
Attentive owner with a hands on attitude, gave advice but not pushy. Attentive staff but respected your space. Comfortable but not pretentious. The mix of nationalities and ages that passed through was very diverse. In the time we were there, Chinese,Japanese, Argentinian, Spanish, Saudi,German and Italian. In the old part of Urgup and village life was going on around it, for eg. presevation of summers harvest for the winter month. Decent Turkish breakfast. 10 minutes walk dowhill to town.
helpfulness and friendliness of staff
Omar the owner is a wonderful host