Kbal Kaôh hotels

Kbal Kaôh hotels

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Iroha Garden Hotel & Resort - Phnom Penh - Bedroom
1
9.6 Excellent (478 reviews)
Overview Reviews
A stay at iRoHa Garden Hotel & Resort places you in the heart of Phnom Penh, within a 5-minute drive of Tuol Tom Pong Market and Tuol Sleng Genocide Museum. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Phnom Penh? This hotel has facilities measuring 323 square feet (30 square meters), including a meeting room. Free self parking is available onsite.
9.5 Excellent
Pros: The staff were very helpful and friendly. The rooms were very clean, turn down service was twice a day. It is a $2/3 Tuk Tuk to the centre and the drivers for the hotel were very nice.
Cons: Nothing that comes to mind.
10.0 Excellent
Pros: 2nd time we have stopped here and just love the place. The staff and owners are so polite and friendly, always on hand to help with any questions. The rooms are spacious and very clean and well equipped, pool is lovely way to end a day. Breakfast has good choice, other meals we tried were excellent too. Very calm oasis in middle of a city bustling with life, highly recommended.
Cons: Loved everything
10.0 Excellent
Pros: I usually never give maximum points in "value for money" but this time we got upgraded to the best room, so I did.
Cons: Nothing.
10.0 Excellent
Pros: The pool and the customer service
Cons: Nothing
9.5 Excellent
Pros: quiet place out of the noise of town. very comfortable. The owner was nice!
10.0 Excellent
Pros: Hotel staff was helpful every step of the way. They helped setup transportation for all of our outings. They gave excellent local restaurant recommendations despite having a great restaurant on the premises already. We decided to utilize their massage and spa service to which they accommodated our large party. We were extremely pleased with their service. After we checked out, they did a room sweep to make sure we didn't forget anything. Lastly, the owner of the hotel paid us a visit during our breakfast and made the effort to carry our luggage to the van and say farewell! Really nice touch. Overall, their standard of hospitality is extraordinarily high!
Cons: Two really small gripes: 1) Not enough water for hot showers. 2) It'd be nice to keep the air conditioning running when we step out for a bit.
10.0 Excellent
Pros: Excellent breakfast with multiple options for travelers of almost all tastes and dietary restrictions, all of which were wonderful.
Cons: The streets in the area flood during the rainy period, though there is little to be done by the hotel to ameliorate this. More a circumstance of the city design and drainage.
10.0 Excellent
Pros: Food and staff
Cons: Nothing
9.5 Excellent
Pros: Very helpful staff, good English, great breakfast, comfortable room
9.5 Excellent
Pros: good location, decent and clean room , staffs are very helpful .
Cons: low water pressure at top floor .
Plantation Urban Resort and Spa - Phnom Penh - Building
2
9.3 Excellent (2,187 reviews)
Overview Reviews
A stay at Plantation Urban Resort and Spa places you in the heart of Phnom Penh, within a 10-minute walk of National Museum of Cambodia and Riverside. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: Decoration, cleanliness, staff, pool - just perfect
10.0 Excellent
Pros: Customer service was excellent. Lovely big, clean room. Loved that the TV had a channel full of English-speaking movies too! My flight wasn’t until 5pm so they let me check out a bit later for free so I could enjoy a swim for longer and arranged a taxi for me which was waiting outside as I checked out. The hotel is gorgeous wish I could’ve stayed longer x
Cons: It’s a little bit on the expensive side but that’s expected with a luxury hotel such as this
9.4 Excellent
Pros: Excellent spa!! Friendly staff! Great space.
Cons: There must be some problem with the sound insulation - from very early in the morning you are disturbed by the banging of the doors, pretty much non stop.
10.0 Excellent
Pros: The service and friendliness of the staff was outstanding. We felt very welcome and looked after during our stay. The hotel is beautiful - even better than the pictures show. The massage was amazing!
Cons: A water filter in the hotel would be great in order to cut down on plastic waste but staff did kindly refill our water bottles for us.
9.5 Excellent
Pros: Great hotel. Very friendly and helpful staff.
10.0 Excellent
Pros: lovely choice , although the fruit was a bit boring
Cons: avocado would have been nice at breakfast and some berries
9.3 Excellent
Pros: The pool was amazing, lounge areas were awesome esp after a day in hectic PP. Definitely an oasis in a hectic city. We were upgraded to a studio room which was much appreciated. Breakfast was also good and definitely value for money.
Cons: There were many insects to contend with during our stay which got to be annoying. On one night we asked to have drinks upstairs in the La Pergola restaurant, just half an hour but we told that it wasn’t policy to give a table just for drinks. This turned out to be an absurd rule as there were 30 other tables, which coincidentally remained empty as we sat downstairs drinking. Left us with a sour impression on an overall very hospitable hotel.
8.3 Excellent
Pros: Very friendly staff, nice pool and garden.
Cons: Room is small
9.5 Excellent
Pros: worth for money staff all smile
Cons: less choice for restaurant menu
10.0 Excellent
Pros: Great staff ! The pool was massive and had a lot of plants . The staff were so welcoming and so gracious.
Cons: Nothing
9.3 Excellent
Pros: Beautiful setting in a lovely tropical garden. Very attentive staff. Really comfortable bed and loved the shower.
Cons: Nothing
Pavilion - Phnom Penh - Bedroom
3
9.3 Excellent (1,953 reviews)
Overview Reviews
A stay at PAVILION places you in the heart of Phnom Penh, within a 10-minute walk of Independence Monument and Riverside. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Limited parking is available onsite.
10.0 Excellent
Pros: Loved the private pool and the free breakfast. Ordered room service. The whole place just felt like a beautiful tranquil peaceful paradise away from the noise and chaos of Phnom Penh.
Cons: Wish we could have stayed longer!
10.0 Excellent
Pros: A small paradise in Phnom Penh with professional and helpful staff. Nice location, good facilities and well maintained. The room was nice and clean - good pool areas and restaurant. Gere you get value for money
6.3 Good
Pros: Some staff members were more switched on than others and attentive.
Cons: When we checked in the guy at the front desk didn’t bother to look up or greet us until we told him that we had a booking. We understand that it was late (10pm) but he was not at all customer friendly.
10.0 Excellent
Pros: Oasis of peace in the centre of the city!
8.8 Excellent
Pros: The room was very comfortable with a nice balcony. Bed was very comfortable and very peaceful overall hotel. Breakfast was good, ordered whatever you wished off a menu. The complimentary sunset cruise and massage were great additions.
Cons: Pools were very cold, didn't seem to be heated much. Bathroon was very small and wifi struggled at stages
10.0 Excellent
Pros: A beautiful oasis in the heart of Phnom Penh. Beautiful decor, serene garden, perfectly attentive staff.
9.5 Excellent
Pros: Room is very large and comfortable. Hotel service persons are all very friendly and helpful.
10.0 Excellent
Pros: Just a really nice hotel
Cons: Everything was really nice
9.5 Excellent
Pros: The ambiance with lot of greenery,2 swimming pools,large comfortable bedroom& breakfast on the pool side made my stay very enjoyable.They need to improve on the breakfast which was reasonably o.k .The staff was very cooperative.
Cons: Breakfast could have been better.
9.7 Excellent
Pros: Super helpful staff. Very cool vibe. Liked that no kids were allowed. Not too rowdy of crowd
Cons: A/C unit in room 29 was underpowered for the size. Tough during the hottest time of the year
10.0 Excellent
Pros: Pictures do not do justice to the hotel grounds. Absolutely lovely!
Cons: No
Raffles Hotel Le Royal - Phnom Penh - Building
4
9.3 Excellent (1,344 reviews)
Overview Reviews
A luxury hotel fit for Royalty. Raffles Hotel Le Royal has, for nearly a century, been the premier hotel in Phnom Penh, blessed with history and style, atmosphere and aesthetics. First established in 1929, it welcomes as it has always done a diverse international clientele of entrepreneurs, writers, journalists, royalty and intrepid travelers of all stripes.
10.0 Excellent
Pros: Excellent hotel and you must have dinner there.
9.3 Excellent
Pros: Amazing staff...sincere, friendly, engaging and helpful. Couldn't have asked for better people.
Cons: It IS an old hotel, after all...so bathrooms were a little old fashioned, the water pressure wasn't great, etc. etc. The hotel has been modernized, but it's still a very, very old hotel--keep that in mind before you book.
9.3 Excellent
Pros: The room is very comfortable and perfectly clean. The hotel in general is absolutely beautiful ! Service is amazing and all the staff are very helpful and professional. Everything will be taken care of for you. The pool area is great (although a little bit noisy due to some renovation work at the moment) and spa facilities are very nice.
Cons: Rooms with windows on the street can get noisy with the morning traffic from 5.00 and In the evenings.
10.0 Excellent
Pros: Customer service was excellent. Management and staff very professional. Facilities, restaurants and bars very good. Very convenient central location.
9.5 Excellent
Pros: Loved the environment and the staff. Professional all the way. Really great experience.
Cons: Enjoyed the entire experience
10.0 Excellent
Pros: excellent service with a smile
8.0 Excellent
Pros: The staff was excellent, with the front desk representatives welcoming us back after outings despite this being a rather large hotel. The hotel itself is an old style French building with lots of atmosphere, providing a sharp contrast to the contemporary cookie cutter high end hotels. The major sites are generally a Tuk Tuk ride away, so the location is very good. Overall, we were very happy with this hotel.
Cons: The rooms were a bit dark.
7.0 Good
Pros: Nice, historic hotel, Good and friendly service (as we can expect in a 4 star hotel). Location is good (quiet & central)
Cons: Although 210 USD/night) "booking,com"?
10.0 Excellent
Pros: The beds were incredibly comfy! Swimming pool was glorious! One of the best things were the team of people working there. Nothing was too much bother. A true 5 star hotel!
Cons: Unfortunate that part of building being refurbished but this didn't detract from our enjoyment.
7.0 Good
Pros: Breakfast good. in room dining ok locationI
Cons: Did not get the room we booked and the said that we were being up graded but it looked /felt more like a down grade. F&B by the pool was not good standard Spa service was sub standard. Therapists were not that experienced but they charged way too much for what was delivered .
9.3 Excellent
Pros: A unique building, with nice facilities and I had characterful, comfortable room. The staff were all very welcoming, polite, and efficient, yet still relaxed. A very pleasant atmosphere.
Palace Gate Hotel & Resort - Phnom Penh - Building
5
9.3 Excellent (1,270 reviews)
Overview Reviews
With a stay at Palace Gate Hotel & Resort, you'll be centrally located in Phnom Penh, steps from Riverside and 4 minutes by foot from Silver Pagoda. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
10.0 Excellent
Pros: Clean rooms. Helpful and friendly staff. Great pool area. Good food. Lovely decor in hotel + room.
9.5 Excellent
Pros: Great room, swimming pool and breakfast
Cons: Water pressure a little low in shower but that's a minor thing
8.8 Excellent
Pros: Slightly corporate feel, but luxurious. Rooms were huge and we were lucky to have a royal suite on the top floor - two bed, two bath and a huge living room. All very modern and top notch. The pool was glorious - lovely sunloungers, cabanas, great poolside bar with service, the breakfast buffet was sumptuous. Walking distance to river and overlooking the palace. Relatively near some wonderful arty shops and cool restaurants in St 240 (highly recommend restaurant called Enso - fabulous). Overall, a fantastic place to stay.
Cons: Nothing!
10.0 Excellent
Pros: Breads during breakfast! And the swimming pool water was warm! The staff were very friendly and nice. They even helped us order kfc delivery!
Cons: Nothing!
8.8 Excellent
Pros: Low profile building, you don't realize the hotel is there. Excellent location, right in front of Great spa and pool. Excellent restaurant (both French and Cambodian cuisines), colonial style and atmosphere, my wife and I ate there every night. With its own tuk tuk team, standard price list for various locations posted on the wall, no rip off surprise. They even pick you back to the hotel from your sight seeing destinations. For long haul to off city centre sites like the genocidal centre (15km from city centre), the tuk tuk round trip cost is $25. But in between, I asked the driver to take us to a shooting range for shooting AK47 and some Russian machine guns, as well as the S-21 museum. I expected the driver would charge me more than $25 as I almost chartered the tuk tuk for a whole day. Coming back to hotel, the driver only asked for $25. I gave him $50 and ask him to keep the change. Nice guy, tuk tuk no. 20, he even bought me and my wife bottled water!
9.3 Excellent
Pros: Gorgeous decor. Amazing pool with pool bar that had generous happy hour offerings. Location was very central - easy to travel back and forth from the hotel via tuk tuk. Great buffet breakfast included in the price.
Cons: Staff were nice but inefficient - they would often not follow up on requests. The spa where I had a facial was very average.
8.0 Excellent
Pros: Very hospitable and friendly staff, got an early check in comfortably
Cons: I had requested for a smoking room which got missed out
9.5 Excellent
Pros: Excellent location with a colonial style. The rooms are spacious and comfortable. The pool and restaurant are excellent. We go to this hotel often and are always happy.
Cons: Nothing major. The organization of transport is a bit haphazard. They need to find a better system. We booked a car twice. The first time they forgot and the second time they took a few minutes to find the reservation. Some additional staff training might help.
9.5 Excellent
Pros: The rooms, swimming pool, breakfast, and serviceminded personell
Cons: A little too easy to hear the people in the next room / hallway
9.0 Excellent
Pros: There were lots of things I liked about this hotel. The location was excellent, right next to the palace (obviously!) but within walking distance of the riverside bars/restaurants but also the city centre which has some interesting shops/restaurants too. The pool/restaurant/bar area was beautifully set. The room had a nice view of the pool and the palace. The staff were extremely polite and helpful! Fantastic breakfast!
Cons: The rooms were nice but not incredible. I'd say everything else was 5 star but the rooms borderline 4 star, slightly dated and could do with some attention. What was slightly annoying was that so many rooms have interconnecting doors, which of course lets in noise from adjoining rooms...and you are at the mercy of your neighbours! That said I thought it was a great hotel and would definitely stay again!
Red House - Kbal Kaôh - Building
6
9.4 Excellent (89 reviews)
Overview Reviews
Located in Koh Dach in the Phnom Penh Municipality Region, 11 km from Phnom Penh, Red HOUSE boasts a sun terrace and views of the garden. Guests can enjoy the on-site restaurant. Free private parking is available on site. Every room is fitted with a private bathroom. For your comfort, you will find slippers and free toiletries. Red HOUSE features free WiFi. This guest house has water sports facilities and free use of bicycles is available. A number of activities are offered in the area, such as cycling and fishing. The nearest airport is Phnom Penh International Airport, 14 km from the property.
10.0 Excellent
Pros: Steffon is awesome. What a great host. Very attentive and loves to please and connect. I had an amazing stay. The two dogs were also awesome + their family is quite kind.
9.3 Excellent
Pros: Gorgeous accommodation. Beautifully decorated. Great pool. Staff available all hours, friendly, helpful. Gave takeaway breakfast for early start. So different and exotic. Great location
Cons: Towels a bit newer but that is really scraping the bottom of the barrel. Wonderful.
10.0 Excellent
Pros: Friendly owners, tranquil rural ambience.
8.3 Excellent
Pros: Our hosts were very friendly and informative about Silk Island ( Koh Dach). Nice peaceful roads and tracks to cycle around only 30 mins from Phnom Penh
Cons: Very rural homestay escape. Not close to any restaurants but our hosts provided freshly prepared food on request.
9.5 Excellent
Pros: The host, Stefan is amazing. And a great Khmer style house. So it’s like staying at your brothers house. I was so happy and impressed that I will be a regular visitor, probably every week or fortnight. Also, the shower only spits out cold water. This is a real bonus in hot season. Excellent value for money.
Cons: The guard dogs are happy and friendly and leap all over you upon arrival. Sorry, but I am a cat lover because of their aloofness. Otherwise, no probs.
9.5 Excellent
Pros: I had a wonderful stay with Stephan and his family. This is the perfect place to relax and get away from the city. The house is lovely, their cooking is great and I especially liked the cotton bed sheets. A very welcoming atmosphere, will definitely come again one day!
9.5 Excellent
Pros: Staying at the Red House is a wonderful way to discover Silk Island, and a more relaxed rural way of life (compared to nearby Phnom Penh). The host and his partner are very friendly and helpful. We really loved our stay!
9.5 Excellent
Pros: A stay with a frenh and khmer family is an epic... Personalized food upon request since am a full vegan... Bicycle is available to move around the island.
10.0 Excellent
Pros: The hosts were fantastic and made sure we enjoyed our stay and had everything required. We had both the evening meal and the breakfast - perfect. The room was very comfortable, clean and quiet with a mozzie net so we could keep the windows open which I loved. Very good and we will be back for sure
The Bale Phnom Penh Resort - Phnom Penh - Building
7
9.2 Excellent (205 reviews)
Overview Reviews
When you stay at The Bale Phnom Penh Resort in Mukh Kampul, you'll be on the riverwalk, within a 15-minute drive of Wat Phnom and Phnom Penh Night Market. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
9.5 Excellent
Pros: The staff made our anniversary extra special. Beds were super comfortable and amazing breakfast, as always.
9.3 Excellent
Pros: Rooms were spacious, bed extra comfy, food was to die for especially A’la carte breakfast inclusive of room rate . The only real resort in Phnom Penh, total relaxation.
Cons: Nothing
10.0 Excellent
Pros: Swimming pool, bathroom, amazing sofa in the room
Cons: Lots of kids shouting in the swimming pool
10.0 Excellent
Pros: nice view and well trained staff
Cons: non
10.0 Excellent
Pros: Perfect resort to relax for a few days away from Phnom Penh. The staff is great and attentive to make a perfect stay. The pool is perfect facing the river. The room is spacious and extremely comfortable bed and linen. Very large bathroom with bath. We had a perfect relaxing time.
8.0 Excellent
Pros: a little bit high prices, but nice resort
Cons: lack of enjoying and leisure
5.5 Okay
Pros: Food was good
Cons: Service levels were very poor for a 5 star resort. I think this is teething problems and not having enough staff, but they need to be a lot more attentive to guests and provide a much higher level of service to allow guests to enjoy the resort.
9.3 Excellent
Pros: The service was impeccable. The GM and the entire staff were welcoming and were accommodative of our needs. The food was amazing - hats off to the chef!
Cons: I honestly can't think of anything! For us, going to Bale was to escape our busy city life in Phnom Penh so we appreciated the remoteness as we just wanted to relax by the swimming pool. For those that are considering using this as a base to explore Phnom Penh proper (within city limits), this could prove a bit difficult given the traffic and distance.
10.0 Excellent
Pros: This was a very pleasant surprise and exceeded my expectations. A real find.
10.0 Excellent
Pros: Love the classy hotel deco!
Overview Reviews
With a stay at Aquarius Hotel & Urban Resort Phnom Penh in Phnom Penh (Phnom Penh City Centre), you'll be a 5-minute walk from Independence Monument and 13 minutes by foot from National Museum of Cambodia. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
8.8 Excellent
Pros: Amazing roof top infinity pool with stunning views of the city. The food in the restaurant was fantastic. Staff are so friendly. Rooms spotlessly clean. Great hotel
Cons: You have to get a taxi from the hotel to go anywhere as nothing is of interest in walking distance.
10.0 Excellent
Pros: It was my second time to stay there. Very nice staffs Delicious breakfast Amazing Rooftop pool Clean room What can I ask more?
10.0 Excellent
Pros: Everything. Staff excellent. Breakfast good. Swimming pool small but excellent great value for money.
9.3 Excellent
Pros: Staff were amazing from the reception till up to the pool area . Restaurants .. Pool was great Great rooftop view from the pool. Food was good too. But no varieties in the menu for starters very limited.
Cons: They could do better in breakfast .
10.0 Excellent
Pros: The hotel is beautiful and very stylish. The location is great and the food was very much good enough. The rooms are minimalist in style, which I love but may not be to everyone's taste.
10.0 Excellent
Pros: Basically everything about this place is amazing. Pool is top notch with a great view and lovely water. Room is great and food is really good
Cons: I can't think of much bad to say about this place. If I ever go to PP again, I will probably stay there as it was that fun
10.0 Excellent
Pros: Beautiful hotel with amazing rooftop pool! Lovely restaurant, clean and comfortable rooms, friendly and professional staff, nice spa in hotel, easy laundry service and airport transportation. Good breakfast options to order and a large buffet selection.
6.3 Good
Pros: Just stayed for one night. The location is central
Cons: Rooms are small and not well decorated. Don’t think it’s worthy for the price.
10.0 Excellent
Pros: Being a first time traveler to Phnom Penh, I was worried that the photos may be better than reality. Actually, it was much better than I expected. The room was well appointed and well finished with a great shower. The AC worked really well, and the bed was quite comfortable. However, the highlight was definitely the rooftop pool! It was beautifully and uniquely designed and really made me feel like I was on a posh vacation. The restaurant had incredibly affordable specials, including a 3 canapé plate + cocktail for $6.95 USD!1
Cons: If I HAVE to find a complaint, it would be that non-guests can buy day passes to the pool, making it a bit crowded on the weekend.
9.3 Excellent
Pros: The staff were super friendly and helpful. The room was clean and had everything you need... even conditioner which is always hard to find in cambodia! Beautiful pool and rooftop area! Really comfortable bed. Good buffet!
Cons: Location is okay for fancy tourist shops but not super close to the riverside attractions
Rosewood Phnom Penh - Phnom Penh - Building
9
9.1 Excellent (1,441 reviews)
Overview Reviews
With a stay at Rosewood Phnom Penh, you'll be centrally located in Phnom Penh, within a 10-minute walk of Central Market and Wat Phnom. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: This is truly amazing hotel property. One of the best hotel I have ever stayed at in terms of comfort, service quality, and value for the money. Hotel staff is extremely friendly and attentive. All of their restaurants are exceptionally good. Their outdoor roof top bar on the 37th floor is the tallest in Phnom Penh. finally, a full floor of spa with infinity pool and large gym. Looking forward staying at other Rosewood hotels around the world.
Cons: There was nothing that bothered me of I didn't like.
8.8 Excellent
Pros: Pls improve veg food quality and timings for guest.those who are vegetarian.
Cons: Room.management
8.8 Excellent
Pros: Very swanky. Nice restaurants and bars within. Good views as it was a hotel taking up some of the top floors of the tallest building in Phnom Penh. The bathroom was gorgeous.
Cons: It was quite expensive - for eg breakfast was $25 USD pp. The staff were nice but not very efficient.
10.0 Excellent
Pros: Everything! But the design of the place and the little details were amazing. The restaurant and bar, even the band was good. Great environment
Cons: I didn’t find this hotel until the last day, and I thought it was the best of all i tried this I would have preferred to find it before. I always do a research to find good hotels so I think maybe there is a lack on the marketing side since it’s not really out there regardless the hotel level. Should be everywhere.
10.0 Excellent
Pros: From the first email to the final conversation the team at Rosewood was professional, accommodating, and genuinely kind. I cannot get over how great the customer service was. The room, the food, the view - everything was perfect for my best friend's birthday celebration! I would stay here again and I would absolutely recommend this oasis for anyone who wants a relaxing, pampering stay in Cambodia.
Cons: Do not change a thing! It was perfect.
9.5 Excellent
Pros: A marvelous super neat & clean hotel. Staff were so helpful & polite.
Cons: Nothing..
9.3 Excellent
Pros: All good
Cons: Tv, too complicated to use
7.5 Good
Pros: We came across the Rosewood hotel Phnom Penh by chance when making a last minute weekend trip and was impressed by the architectural design of the building. Located just near the main train station it is a great location, only a 5/10 minutes walk in to some of the local sites or even quicker by TukTuk. The hotel itself can only be described as amazing, with beautiful sleek and modern interiors, every little detail is in place for its clients. The hotel is perfectly clean and it is the little touches such as books and sweets which gives a personal touch. To say the hotel provides great hospitality and excellent customer service is an understatement. All of the staff were exemplary from check in, the resto serving staff, to the guys on the front desk and everyone in between, every person that we came across was just fantastic. I don’t have everyone’s names but Korith, Rotha, Remy, Kobie and our driver to the airport were just a few of the staff who made our stay so exceptional. The hotel facilities are First Class, from the amazing suite that we upgraded to, the restaurant with the most delicious and flavoursome food ( along with awesome service!) to the stunning swimming pool and spa. Finally the last ‘Wow’ goes to the Sora Sky Bar on the 37th Floor, an amazing space ‘perched’ on the edge of the main hotel building, with the most spectacular views of PP and an awesome vibe and food! Overall experience of the Rosewood Phnom Penh was outstanding, so much so, three weeks after the trip we can’t wait to return to this amazing on a future trip! We would have no hesitation recommending this awesome hotel -made even greater by its amazing staff!
2.5 Mediocre
Pros: None
Cons: Asked forairport pick up and paid it but no arrangement and almost miss my flight. Hotel are saying they are well trained employee etc but they don't deserve for it.
10.0 Excellent
Pros: Very attentive staff super clean and ultra professional
Sofitel Phnom Penh Phokeethra - Phnom Penh - Building
10
9.0 Excellent (1,627 reviews)
Overview Reviews
Sofitel Phnom Penh Phokeethra is set riverside amongst landscaped gardens in the old quarter of the city. This stunning well located 12 storey colonial style hotel is close to key attractions, embassies and the central business district. Along with 201 luxurious rooms and suites with Mekong or Bassac river views, this beautiful hotel offers an array of chic restaurants and bars, an upscale spa, two swimming pools, a sports club and the finest conferencing facilities in Cambodia.
9.5 Excellent
Pros: The location was right on the beach, staff very friendly. Lovely hotel
10.0 Excellent
Pros: I love the staff, very accommodating! The wonderful smell as I entered the elevator always was welcoming! The beds were great as were the pool and facilities. Breakfast although expensive it was all encompasssing!
Cons: I was not happy about smoke smell in the lobby wafting in from the Chinese Business men. I also noticed many women waiting in the lobby for men to accompany them. Odd to have this at such a level of hotel.
6.3 Good
Pros: Everything was just OK.
Cons: The restaurant was expensive and not great. They seemed to be trying too hard to be a sophisticated hotel. Not in walking distance of sites.
10.0 Excellent
Pros: Amazing hotel, very nice staff and the food is unique, really nothing to complain about this hotel an amazing experience
8.8 Excellent
Pros: All the amenities were great
Cons: The room rate was far too expensive at approximately $200 per night, as a descent meal in the tourist section of the city could be had for under $10 so the price in the hotel my opinion was extortionate.
10.0 Excellent
Pros: Everything and all the staff will very helpful and polite.
Cons: NA
9.5 Excellent
Pros: Beds were comfortable, fantastic pool for swimmers This is an excellent hotel, all in style, best hotel in Phnom Penh. I do recommend!
6.2 Good
Pros: Great staff.
Cons: Room cleanliness was spotty... hair in the towel, smudges on table surfaces. Bed mattress was very firm if you like that...
9.3 Excellent
Pros: Atmosphere
Cons: Only the service on Pool, walk to slow.
9.3 Excellent
Pros: Excellent complimentary breakfast
Tao Riverside Residence - Phnom Penh - Building
11
9.1 Excellent (156 reviews)
Overview Reviews
With a stay at Tao Riverside Residence, you'll be centrally located in Phnom Penh, steps from Riverside and within a 10-minute walk of Phnom Penh Night Market. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.3 Excellent
Pros: Globally really nice and very friendly staff. Rooms have a nice design and the suites have a great view on the Tonle Sap
8.8 Excellent
Pros: The room, the staff, the location, all perfect! Do not skip the breakfast at La Croisette across the hotel, it’s lovely!
7.5 Good
Pros: The location was great and staff were friendly. No breakfast included - but the patisserie suggested by the hotel was really nice (and better value for money than anywhere else close by).
Cons: Aircon did not work very well and mattress was quite hard!
10.0 Excellent
Pros: Very close various shops and easy to get tuktuk Easy to go rover side too! I like!
8.0 Excellent
Pros: We booked the family suite and the rooms were very well furnished and comfortable. The main bedroom and living room has a TV as its partition that can be swiveled 180%. Though our room was not fully river facing so view from the balcony was not great. Location of the hotel is great... right on the river with lots of eating places around and the Royal palace just 500 meters away.
Cons: Hotel reception and common areas look dirty and shabby and needs to have a face-lift.
10.0 Excellent
Pros: Rooms were spacious, staff were accomodating and professional. Location was perfect and rooms were spotlessly clean
9.3 Excellent
Pros: Great location and staff very helpful!
Cons: No breakfast included and option to have a room with a river view didn’t seem possible upon request!
10.0 Excellent
Pros: Rooms were very spacious, clean and cool. Staff very courteous and helpful
Cons: Nothing
Lumiere Hotel - Phnom Penh - Building
12
9.0 Excellent (637 reviews)
Overview Reviews
In the heart of Phnom Penh, Lumiere Hotel is within a 5-minute drive of Independence Monument and National Museum of Cambodia. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
8.3 Excellent
Pros: Breakfast, Dinner & staff
Cons: I have stayed about 5 times. The bed linen and towels are cheap and have degraded fast. They have gone from white to grey - they need to be replaced
10.0 Excellent
Pros: Everything: location, extraordinary staff, 14th floor breakfast (They let us seat outside even if food wasn’t allowed) Comfortable room
Cons: Nothing to declare
9.5 Excellent
Pros: The breakfast is really good with Asia & Western selections tasted fantastic.
9.3 Excellent
Pros: Service very good Breakfast v good Room clean Location v good Everything was good
Cons: It's Missing a swimming pool on rooftop :) but it's a details It's next to a night club, we can hear it a little bit at night.
9.3 Excellent
Pros: The breakfast is very good The jacuzzi with hot water The gym Above all, the good service :)
Cons: I missed the swimming pool but it's a tiny detail
9.5 Excellent
Pros: Good breakfast with a beautiful view
9.3 Excellent
Pros: Breakfast offered a reasonable selection, staff were friendly and attentive. Checkin was efficient and smooth, no hassles. Nearby restaurants were very good including light
Cons: Needed to call reception to make up the room in the afternoon, but this was actioned promptly
10.0 Excellent
Pros: Cozy clean , comfort bed
White Mansion - Phnom Penh - Bedroom
13
9.0 Excellent (393 reviews)
Overview Reviews
A stay at White Mansion places you in the heart of Phnom Penh, within a 15-minute walk of Independence Monument and National Museum of Cambodia. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.3 Excellent
Pros: Beautiful, comfortable and spacious room for our family of 4, with luxurious bathroom containing large bath and shower. Breakfast was absolutely fantastic with TOP quality French cuisine Service was extremely helpful and attentive throughout our stay
Cons: Nothing
2.5 Mediocre
Pros: Never....
Cons: Not good everything.....
8.0 Excellent
Pros: Very clean and good breakfast
Cons: Nope
7.0 Good
Pros: Swimming pool and friendly staff
Cons: Very noisy building work going on during the day, we could hardly hear the staff as we checked in.
9.3 Excellent
Pros: Very welcoming staff. Everyone was very helpful.
9.5 Excellent
Pros: Staff was very friendly and helpful. Kids enjoyed the pool and the bread at breakfast. Decor in the hotel and in the rooms were very well done. Great stay! We forgot a pair of glasses when we checked out and the staff sent an email to let us know they had found them.
8.8 Excellent
Pros: High Ceiling, Breakfast Facility
Cons: Air Con is not working properly
10.0 Excellent
Pros: The breakfasts were excellent with plenty of choices and freshly cooked to order! The service staff were attentive, helpful and efficient. The check-in was very smooth and the staff volunteered to show me how everything worked and in good English. My room was very spacious and the bed large and very comfortable. The reception staff were more than helpful and called taxis and were able to help with special requests.
Cons: The spa rooms needed mosquito repellent!
7.5 Good
Pros: It’s a boutique old charm hotel. Breakfast is good. Staff are very helpful and friendly. Location is v central and they have in house Tuk tuk u may use ( of course you need to pay).
9.3 Excellent
Pros: Located at a stone's throw from the Royal Palace, Independence Monument, the Mekong and in general the city centre, the hotel is great place to relax amidst the chaos of the Cambodian capital city. The breakfast is probably the best we have had during our couple of weeks long trip across the length and breadth of Cambodia. The room rent
Cons: At times we felt that the employees are snooping a bit on the guests. For example, we brought down our luggage before checking out and was having our breakfast. My wife had kept her bag in our room so that she can go back to the room and freshen up before finally checking out and heading on with our onward journey. Imagine our surprise when, after finishing our breakfast, we discover my wife's bag resting neatly on our suitcases !! When notified the staff did apologise for entering the room because they thought we had already checked out BUT this is not something which is expected.
Teahouse Asian Urban Hotel - Phnom Penh - Bedroom
14
8.9 Excellent (2,125 reviews)
Overview Reviews
With a stay at TeaHouse Asian Urban Hotel in Phnom Penh (Phnom Penh City Centre), you'll be within a 5-minute drive of Independence Monument and Silver Pagoda. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: The ambiance was wonderful! The staff was friendly and helpful. The rooms were clean and comfortable. The breakfast was delicious.
9.5 Excellent
Pros: The wall, plants, and two small ponds at the entrance were a wonderful buffer from the busyness and noise in the street, and kept the lobby nice and cool. We loved relaxing on the deck.
Cons: There was some loud music playing from one of the nearby bars each night, but it ended by the time we went to bed.
8.0 Excellent
Pros: Staff
Cons: A bit noisy
8.8 Excellent
Pros: Location Breakfast Staff
Cons: RAS
9.0 Excellent
Pros: Quiet clean room. Friendly staff. Great breakfast.
10.0 Excellent
Pros: Very friendly and helpful staff in all my correspondence prior to my stay and in my interactions during my stay.
Cons: Nothing!
10.0 Excellent
Pros: The TeaHouse is an excellent place to stay in Phnom Phen. It is close to the main attractions. The pool and lobby area are great to relax after a day in town. The staff was very helpful und friendly and they will be a great help if you want to book trips.
8.8 Excellent
Pros: Good variety. plenty of fruits. all nice and pleasant
Cons: none
10.0 Excellent
Pros: Atmosphere, decoration
10.0 Excellent
Pros: Was in Cambodia for Business, good Hotel, has all you need, quite Central and Friendly and Helpful Personal. For the Price really good.
9.3 Excellent
Pros: Amazing pool, bar restaurant area. Rooms are large and comfortable. Value for money! Location was great, an easy $1-2 tuk tuk ride to anywhere in the city.
Cons: The rooms are basic, and didn’t have a few things in them we usually expect (e.g. an iron - you could ring reception to get one but that’s a bit of a hassle)
Sarina Boutique Hotel - Phnom Penh - Pool
15
8.9 Excellent (998 reviews)
Overview Reviews
With a stay at Sarina Boutique Hotel in Phnom Penh (Sen Sok), you'll be within a 10-minute drive of Sovanna Shopping Center and Wat Phnom. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.5 Excellent
Pros: The staff went out of their way to help with our travel.
9.5 Excellent
Pros: I love everything about the hotel. Although the location is a bit far to the riverside, but it is completely fine as you could always order tuk tuk everywhere. The services and facilities are superb and beyond my expectation. Will definitely going back on my next trip to Phnom Penh.
Cons: I got there around 8.30 and they said the restaurant was closed because the cook has left. I think they should have a back up plan when it occurs in the future. :)
9.3 Excellent
Pros: Staff, comfortable bed, dinner and breakfast
Cons: Shower recess doubled as a spa bath. It is dangerous to access as there is no step or grab handle. The unit door is very heavy and difficult to lock. Location - Although close to the airport, the hotel is in a narrow backstreet.
9.5 Excellent
Pros: Beautiful, big, clean, cool rooms. Wonderful outdoor breakfast area. Warm, friendly staff. The shady, refreshing pool.
Cons: Not in the city centre but in easy, short reach of everything by taxi or tuk tuk.
7.5 Good
Pros: The hôtel is very nice, with many plants and trees around the pool. The room is quite small but comfy. The shower is nice.
Cons: For us the location was perfect as we wanted to be close to airport, but it's far from downtown (restaurants and riverfront is about 45min by tuk-tuk)
10.0 Excellent
Pros: The staff were amazing and did everything to make our stay perfect.
9.3 Excellent
Pros: I like the ambiance..so relaxing!
Cons: The stairs was quite uncomfortable to take.. better use the elevator
8.3 Excellent
Pros: The included breakfast was excellent. Meals from kitchen were also excellent. Pool area is quite green and beautiful. Staff were all helpful and professional. Room was more than adequate. Overall, quite good.
Cons: It's not very centrally located. If I was more familiar with the city I would have booked something in the city centre. Good option if you want somewhere close to the airport. I would also recommend paying for a room with a balcony. I felt a little boxed in without even a window I could see out.
9.3 Excellent
Pros: nice hospitality and service. cleanliness.
Cons: smelly sink.
8.8 Excellent
Pros: The bed was very comfy..
Cons: A bit far
Patio Hotel & Urban Resort - Phnom Penh - Bedroom
16
8.8 Excellent (957 reviews)
Overview Reviews
A stay at Patio Hotel & Urban Resort places you in the heart of Phnom Penh, within a 15-minute walk of Independence Monument and AEON Mall. Featured amenities include a business center, limo/town car service, and express check-in. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.
8.8 Excellent
Cons: The bed was hard and uncomfortable although they did apply an overlay which slightly improved the situation after I brought it up. Its quite noisy with construction nearby, car horns and general conversation and happenings in the corridors.
10.0 Excellent
Pros: Great location near restaurants, massage places and bars. The roof top pool is fabulous and has a great city view.
Cons: Bit tricky to find but just look out for the Dominoes pizza venue and then there’s a small Patio sign opposite it and the hotel is down a side ally.
9.3 Excellent
Pros: The property is as lovely clean and modern enjoyed our stay. Staff were very friendly and couldn’t do enough for us always remembered our room number to give us our key. Would definitely return
Cons: Lively bar next door can get loud and when your room is next door hard to sleep
9.5 Excellent
Pros: Patio exceeded our expectations, Staff at the Restaurant was amazing and Food Quality was top notch, highly recommended.
5.0 Okay
Pros: Pool view
Cons: Everything else. Noise level. Staffs at recception.
9.5 Excellent
Pros: Facilities, staff and quality of food & drinks were all excellent. The location was the best surprise of the lot - awesome bars and restaurants on the same street. Loved our stay.
Cons: N/A.
7.5 Good
Pros: Staff very helpful and good location it has many restaurant, shop around there. room tidy and cleanliness. Nice breakfast especially Fried rice.
Cons: N/A
7.5 Good
Pros: Room is clean, bed is comfortable
Cons: Breakfast is not varity of food, hotel is located in small alley, having construction nearly
9.3 Excellent
Pros: The staff were lovely and friendly and couldn't do enough for you. They were extremely helpful and informative. Food was delicious too.
Cons: The hotel was very close to surrounding buildings and unfortunately the building next door was being renovated. Loud power tools and banging could be heard all day and after 14 long hours of travelling, it was difficult to get some restful sleep.
9.5 Excellent
Pros: Friendly and helpful staff. Room very clean. Facilities good.
Cons: Construction next door started at 7:00am. Very noisy.
Kravan Hotel - Phnom Penh - Building
17
8.8 Excellent (500 reviews)
Overview Reviews
With a stay at Kravan Hotel in Phnom Penh (Phnom Penh City Centre), you'll be within a 5-minute drive of Independence Monument and Silver Pagoda. Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.3 Excellent
Cons: The Sewerage system in the shower need to improve as the water always clog around the floor trap and spill out to the dry area of toilet
5.0 Okay
Pros: none
Cons: Staff very stupid and not have any idea how to manage the problem... especially the manager at Front. If you want to know what happened,,, ask to see CCTV on Friday July 19th from around 10:00 am onward
8.8 Excellent
Pros: Staff were very friendly as soon as they greeted us, clean hotel with comfy bed.
Cons: Within hotel facilities could have been cheaper i.e laundry and bar prices. At breakfast when pouring milk in my cereal found multiple flies, do not expect this at a hotel of this standard.
9.3 Excellent
Pros: Breakfast is perfect except the chemical fruit juice Hotel very clean Swimming pool and fitness room , top Air conditioning
Cons: Staff on front desk could not help for finding bus information
7.5 Good
Pros: Co operative staff
Cons: Inside in rooms air conditioner need to be clean to reduce dust
10.0 Excellent
Pros: Everything
Cons: Food
9.3 Excellent
Cons: Shower seemed to flood every time but not a big deal
8.8 Excellent
Pros: - There was a bit of miscommunication with the airport pick up and I called the hotel after waiting upon arrival. Reception quickly sent a driver to pick up and apologized for the wait - Staff were friendly
Cons: - The rooms seem to have been renovated and updated but the hallway and lifts needs updating
8.8 Excellent
Pros: It's my second time staying here. Like this hotel for it's good price, location, friendly staff and clean rooms. Will come back, and will recommend others also!
Cons: The bathroom should have door/glass that separates the shower and the dry part.
City Comfort Hotel Royal Palace - Phnom Penh - Bedroom
18
8.8 Excellent (226 reviews)
Overview Reviews
With a stay at City Comfort Hotel Royal Palace in Phnom Penh (Phnom Penh City Centre), you'll be a 4-minute walk from Riverside and 10 minutes by foot from Wat Phnom. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
6.8 Good
Pros: - Room Facilities - Location
Cons: - The hotel staff confirmed that they will send a taxi to pick us up at the airport, but no one showed up, and they didn't even say sorry. - I found the cockroach walking on the bread, however when I informed the kitchen staff,they took the bread away. - Breakfast was very bad. Dry & Hard Bread. I stayed there for 3 days, only fried rice, fried instant noodles, and fried vegetables everyday. - The receptionist didn't give us change in an amount of $6 untill then end of our stay, and we had to wait for long time until she gave it to us. - No Gym - No swimming pool
9.3 Excellent
Pros: Very good staff and was very helpful. Great little suite room with beautiful modern amenities with a near perfect design.
Cons: Construction happening next door. Breakfast buffet can definitely improve.
7.0 Good
Pros: Rooms were excellent - well designed and very large with separate bedroom, lounge, bathroom and pseudo-kitchen areas. They were kept very clean. Breakfast was a quite reasonable buffet. Tuk-tuk driver who sits outside is a decent fellow who brings you out for a reasonable price. Hotel mainly aims at Chinese market with signs in Chinese and some staff not speaking Khmer.
Cons: The internet was appalling and virtually unusable except for text-only. Because of this the internet TV never worked. The hotel clearly needs a major increase in internet bandwidth.
8.3 Excellent
Pros: The rooms were big with balcony, fridge and washing machine. Beds were really comfortable. Bathrooms small but nice.
Cons: Location was so so I had ants in the room and bathroom Breakfast very simple TV was not working
6.3 Good
Pros: When I paid for the room upfront in cash, the receptionist said that she don’t have change at the moment, so I’ve been promised that they’d return it upon check out. I’ve got nothing at the check out. I booked a transfer to the airport at 4:30 am but the car was 30 minutes late that made me nervous. Smell of cigarettes in the room.
6.3 Good
Pros: Location good. Room spacious.
Cons: Electricity supply disrupted for a long time. They have no generator.
6.8 Good
Pros: Location good, Room spacious
Cons: Electricity disrupted for a long time. Card payment disorder.
10.0 Excellent
Pros: It’s in the middle of everything. I was on the 7th floor so traffic noise was quiet. My room is super modern and clean. Great view to the city. Room 701
Cons: Only one flaw- no stove.
7.5 Good
Pros: We were given our room even though we arrived much earlier than the standard check-in time. The check-in was hassle-free. We booked a family room for the four of us and there is ample space in the entire place. Having a washing machine in the room was plus point. The variety for the breakfast spread was not a lot but adequate for us. The location of the hotel is walking distance to the Central Market and the night market. We also walked to the Royal Palace. The Russian Market is about USD3 by tuk-tuk. There are local eateries nearby and also street food vendors within the vicinity of the hotel. All in all, we had a comfortable stay,
Cons: On the first morning, we were the only people at the breakfast place (perhaps the other guests had a different timing). On the second morning, there were more than 10 people (including my group) at the breakfast place. The kitchen staff (only one person) could not cope and the other group only had porridge and bread. By the time the kitchen staff replenished the fried noodles and fried rice, the other group had already left. In fact, there were also two other individuals who also had bread and porridge because they did not wait for the kitchen staff to replenish the main items. I see this need for improvement if the hotel has more guests during peak tourist season. The full house keeping was done on the following day of our arrival. On the next day, however, only the towels were changed. The beds were not made up. We noted that we informed the front office that we required the room to be made up (we also hanged the sign at the door knob). On the second day we did not inform the front office that we needed the room to be made up (only hanged the sign at the door knob). I suppose one really has to communicate with the staff at the front office. This review is to assist future guests as well as a point for the hotel to note.
8.3 Excellent
Pros: Feel comfortable while staying there. There is a supermarket which is within the walking distance from the hotel.
Cons: The building next door is under renovation, so the balcony is not available.
Sokha Phnom Penh Hotel - Phnom Penh - Building
19
8.7 Excellent (2,430 reviews)
Overview Reviews
Sokha Phnom Penh is strategically located on Chroy Changvar peninsula, opposite to the Royal Palace and approximately 13 km from Phnom Penh International Airport. Offering breathtaking view of the majestic Royal Palace, Chaktomuk River and a wide sweeping view of the untouched greenery rural beauty opposite of Phnom Penh capital, Sokha Phnom Penh provides the peaceful, less busy side of the congested capital.
9.3 Excellent
Pros: I really love this hotel. It gives a really wonderful experience in Cambodia. I really hope to travel to Cambodia again. The hotel staff is really helpful and nice. I feel treated warmly by them. Thanks!
8.8 Excellent
Pros: its a huge place , amazing food , biggest swimming pool in city i guess .. amazing views from room and rooftop bar, variety of restaurants in the building ..
Cons: location is little far from proper phnom penh , have to cross the river which takes around 30 minutes ..
9.3 Excellent
Pros: Perfect view of Mekong river, nice night view. SPA is good but price a bit high
5.0 Okay
Pros: Comfortable bed
Cons: Very dirty Staff could not recomend a restaurant...
3.0 Mediocre
Cons: Staff at reception were impolite, poor english and not smart. They took a long time to checkin and poor room service
9.3 Excellent
Pros: Location and infrastructure
Cons: Little away from main riverside
9.3 Excellent
Pros: The bed is Super comfy with the right firmness
Cons: The toilet is abit too dim, could be brighter
8.3 Excellent
Pros: The room is spacious however the interior is not very great. I love the spa service here as it is very reasonable. The swimming pools are very great size and well-designed
Cons: The room interior need to be upgraded.
4.3 Okay
Pros: Enormous beds. Easy to get tuk tuks. Food in rooftop restaurant was good, as were the views.
Cons: Poor location. Huge hotel that’s deserted. Restaurants and bars advertised, but not open (or fully constructed?). Abrupt service. Ferry to Centre of city a car / passenger ferry, down dirt roads.
8.0 Excellent
Pros: The check in experience was excellent and the check out was similar. The concierge service was excellent
Cons: The shame is that the restaurants do not match up to expectation and in fact the quality and service were a little lacking
Sun & Moon, Urban Hotel - Phnom Penh - Building
20
8.7 Excellent (1,351 reviews)
Overview Reviews
In a universe of endless journeys, SUN & MOON, Urban Hotel offers an inspired blend of art, design and comfort in a new hospitality concept in the heart of Phnom Penh, Kingdom of Wonder. This unique and centrally-located urban hotel captures the vibrance, soul and energy of the Cambodian capital and invites you to stay, and be inspiredSUN & MOON, Urban Hotel is a sanctuary for tourists and corporate guests alike who expect excellent hospitality and friendly service. SUN & MOON, Urban Hotel welcome guest and invites them to enjoy their stay and relax of 4 stars modern, building features 80 rooms, whether they are here for business or pleasure traveler. SUN & MOON, Urban Hotel is a dedicated showcase of the pop-art, funky, innovative concept for a new life experience in Phnom Penh.Facilities & Services: Bathtub and rain shower in each suite Flat screen TV in all rooms Useful app recommendations focusing on Phnom Penh and Cambodia Work station High speed Wi-Fi access Comfy bathrobe, slippers and bathroom amenities Personal bar, tea & coffee making facilities In-room safety deposit box Hair dryer Mini fridge Multi-line telephone local & international calling 24 hour services Early check-in or late check-out by arrangement Airport transfer service Currency exchange Complimentary public parking Welcome drink upon arrival 24 Hours Front Desk Service Restaurant Lobby Bar VIP Lounge Sky bar Spa Gym Steam, Sauna, Hot & Cool Jacuzzi Business Center Roof top swimming pool
10.0 Excellent
Pros: Good location, clean and funky rooms, very friendly and helpful staff
9.3 Excellent
Pros: Clean, confort, friendly staff.
Cons: The water sound by the room beside still impact to my room. On the date I arrive, the swimiming pool was not available at my relax time.
8.0 Excellent
Pros: Convienent location
Cons: Snapping up $300 from my credit card in about 10 seconds for a deposit ten saying 5 to 7 days to be credited the money back to my account.
5.8 Okay
Pros: Excellent breakfast, nice location!
Cons: When I consign my luggage in their storage room for my last day breakfast, 20mins later, when I came back for my luggage, it was taken by other customers. And their staff had no explanation to me, just leave me there to wait, although I was urgent to go for my business meeting!! But there was a happy ending story, they indeed help to find my luggage back! Too noisy for the room, during 3 nights with Sun&Moon Urban hotel, I was woke me up by their staffs in the early morning at 6:00AM everyday!!
8.8 Excellent
Pros: I really like the sky bar I not get see at night time was rented out but was beautiful in the morning plus did a nice room style as it was my honeymoon
Cons: Small fridge
3.3 Mediocre
Pros: That I could turn off the neon lights in the room
Cons: The hotel is in a dodgy back street surrounded by bars full of prostitutes and seedy people wandering the street. The toilet and shower were filthy. The food in the restaurant was terrible. The fish I ordered tasted like cat food and had roughly the same consistency.
8.8 Excellent
Pros: The staff were very friendly and helpful, the rooftop pool and bar were very good as was the spa
Cons: When booking I was not fully aware of the location, with street 136 being full of "girly" bars. This meant it was relatively loud in the evening, and walking around in the area led to being propositioned. It was not too bad though.
10.0 Excellent
Pros: Clean and close to main attractions
10.0 Excellent
Pros: Everything was spot on. All the staff were friendly, professional and helpful.
Cons: Having to leave a really great hotel.
6.8 Good
Pros: I like hotel location, and staffs were friendly
8.0 Excellent
Pros: Location and staff
Cons: Room service slow