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room, location, staff, kind reception! the kitchen was much too slow!
Clean, comfortable rooms. Extensive breakfast. Really good facilities for business travellers and loads of parking. There were no facilities for children. We travelled with a 9 and 1 year old and it would have been nice to have an area where they could play. Check out was rather difficult as we were charged for an extra bed when our booking confirmation quite clearly said that child beds were free of charge. This caused a queue and some embarrassment but amounted to an extra 60 euros on the final bill. Also tea/coffee facilities in room but no milk - we had to purchase milk from the bar.
breakfast offered, was very good The choise of music in the restaurant (same cd over and over again). No free Wi-Fi in the rooms.
Everything was good. The hotel is located near the highway and quite far from any settlements. Good only for wheels travellers
The room was lovely and the bathroom facilites were excellent. I loved all the complimentary toiletries. The beds were comfortable although they were just two single beds pushed together which tended to seperate a bit in the middle. There was a tv with lots of channels and access to the internet through the tv although it costs about 17 euro for 24 access. There is a lovely hotel resturant and bar. The resturant food is delicious although expensive. All the staff spoke english and were very friendly and helpful We had to get taxis everywhere cos the hotel is a bit far out, although if you rent a car this will not be a problem and the location of the hotel is easy to find and its very quiet. Staff at reception will also call a cab if you need it.
very friendly and helpful staff
Clean room, big bathroom. Shower pressure quite low, room dimly lit (romantic, but not good for business travellers). Checked out at 5 o'clock on day of departure to meet at customer's site and asked reception if they could keep the room available until noon as I was hoping to have time to go back and freshen up before driving to the UK. Was told it was not possible, I would either have to go back at noon and checkout or leave the room at 5am.
Friendly service and the quality of the accommodation and food and it was reasonable value as well. no
Little bit too expensive.
Great buffet breakfast. High quality/price ratio. Quiet location but conveniently close to the highway. Wifi connection too expensive.
I thought the food was great and service very good, the location was good for us too. The only thing i could fault that we couldnt get room service for snacks, sandwiches etc.
Did not spend enough time at the hotel at IBC
Staff and food were extremely good Just a small thing, vegetables were the same every day
Location, comfort, price the room a little too far from lobby, minor miscomfort
It is very well-staffed and all of them know their job, and seem genuinely to make an effort. Its a vast place but it all works well. Restaurant is not wildly adventurous, but fairly extensive menu and good value for money.
Quiet room. Signage to find the hotel very poor. At night in rain, even with GPS a sign from the major roads would be helpful and especially near the entrance which is accessed via a barrier (why ?) and you can't see it is the entrance to the hotel until you pull into the barrier. Try doing this in heavy rain at night as I did. Secondly, no tea or coffee making facilities in the room. Given the price you would expect this. Don't think I'll be staying here again.
Spacious rooms, attractive interior design, friendly staff, restaurant with a good food and service, easy access to the major roads. There was no ironing facility in the room, a free wi-fi could make the hotel even more attractive.
Very modern and clean No tea / coffee making facilities in the room. After a long journey the tea tray is always a welcome site!!
Good location close to motorway and city of Utrecht. We stayed in a welness suite - which was superb in terms of facilities and design - sauna, steam bath, jaccuzi, lounge chairs etc. On top of that, we received a bottle of champagne upon arrival - excellent location to do away with the daily stress staff a bit mechanical - efficient but not really friendly
comfortable room ;good value for money restaurant with friendly service no close -up mirror in bathroom for shaving/make-up; nothing in mini-bar; wifi should now be free throughout 4 and 5 star hotels; a car is necessary for there's no public transport
This hotel was fantastic, one of the best places I have ever stayed! The staff was very nice and helpful. The rooms were huge, modern and had comfortable beds. The breakfast in the morning was plentiful and had a large selection. I loved it all!
The modern design of the hotel, the staff very professional, the best breakfast I've got in an hotel.
Lovely hotel the decor was nice and the rooms are lovely shame about the location tho, if this hotel was city centre it would one of the best around location terrible
Very good value for money, nice design, comfortable rooms. separate shower and bath in room: a rare combination
- Brand new hotel, big bath room, nice interior decoration, free parking, ... - Mini bar was empty, working noise from a power drill at 6:30 :-(
Free shuttle to and from airport leaving the hotel twice an hour. Couldn't find an ice machine. Price for internet was rather pricey.
use of computer for emails, ample car parking, breakfast was ok no tea/coffee facilities in room, needed decorating in bedrooms, no hotel information in room, single beds in double room
the beautiful bar and restaurant. really nice surroundings to relax. the mosquitos in my room. I was bitten alot and needed to visit a doctor for some medication.
Easy to find. Good cycle storage Needs refurb to bedrooms. Public areas are however up to date
It was relatively cheap and still nice. The room was clean, no sign of mold in the bathroom, unlike someone else mentioned it before. It was also quit there, so we could sleep very well. The breakfast was good and when something ran out, it was filled up again immediately.
staff is very kind rooms are very poor and not well maintained : my first room had huge graffiti on the walls, it was changed and the 2nd room had no wifi
very quick checkin and check out, friendly staff. very nice restaurant, we had an excellent dinner there with very cheap price, also very good snack in the night. easy to go to the town, and the small town is quite nice. nothing, good small hotel and really good food, well prepared salad, kid friendly.
The hotel is very children friendly and the size of the room is comfortable.....even with 3 adults and 2 young children. Plus it is only a very short walk to the attraction park. The beds were much too soft. They don't offer good support for the spine and the adults woke up with back aches the following morning.
except for location that would be the room, its size and comfort buffet and food service was pretty poor (also for breakfast); not much choice from vegetables :(
very close to efteling parc
excellent for children, very comfertabel and cleen 4 star hotel with excellent price for the category. beautiful and exciting for children
The decorations are very cute, the staff very friendly, the breakfast very nice
A nice hotel, especially for kids, because the hotel is really aimed at their wishes. Great service, extremely kind people. If you are visiting the attraction park, a stay in the hotel makes your day 100% perfect!
Spacious rooms, very good restaurant
Very nice hotel with great service and the Efteling Park is beautiful and exciting as ever. The park is great for all ages and is a real institution in Holland; it is difficult to describe, you have to experience it. Staying at the hotel gives you lots of extras; you have your own (queue free) access to the park, easy parking and the hotel has the same fairytale-esk atmosphere as the park. It is a real family hotel; so lots of little children around. Don't go for a quiet, romantic break perhaps.
The location is great as it is right next to the Efteling and we could access the park 15mins before the official opening time. The staff were very friendly and it has many facilities for the kids; i.e. indoor and outdoor playground, buffet dinner with entertainment and story telling activities at the lobby.
Conevenient. Right nest to the attraction that we visited (Efteling amusment park). Cosy. Excellent restaurnat. Very family oriented.
Nice hotel, very helpful staff and good service. No shops close to the hotel.
Excellent facilities, and extremely friendly and helpful staff
The staff was very nice and friendly.
Easy to get there by car, nice rooms, good workplace in the room
conveniently located near the City Plaza Nieuwegen no heating only cooling AC while the room was very cold in the night
Friendly Staff, Nice Foyer Bar and Restaurant Rooms are lloking a little tired and could do with an update
I have stayed at this hotel on several occasions and the rooms and facil;ities are good.The restaurant has a good menu and its location in central Holland adjacent to the motorway makes it a perfect base from which to get everywhere quickly. Most of all the staff are all very welcoming, friendly and helpful. Thoroughly recommended.
Comfort & location.food was really good but a little bit expensive.could be cheaper.
convenient for motorway - room clean, warm, comfortable - tea/coffee making facility - well presented food available at reasonable price in pleasant surroundings - staff welcoming/ friendly /helpful - hotel fulfilled its functions entirely as expected
Great hotel, very tidy and generally a nice place to stay the night.
I would have appreciated some vegetable at breakfast.
the breakfast was really good,plenty of selection.The room was clean and spacious.The staff was very helpful.
easy to find off motorway
The staff was great and so was the food. Construction madethings a little awkward. Plus I'm not use to the sidelanes.
Pleasant and accomodating Reception and Restaurant staff.
the staff. the food and the proximity to Efterling lack of parking space in the evening. Smoking in the restaurant area
Requests were promptly handled by reception. e.g. When asked for a quiet & cold room, it was provided. Breakfast was good, but the tables were not cleared promptly. Information about breakfast & service times not available in room.
Quite place, close to my distant family No
Close to Efteling Park. Friendly staff. Cheap internet access.
Great value for an excellent hotel. Friendly staff and we loved the breakfast.
Very family friendly, nothing too much bother for the staff. Childrens room excellant, children happy so an enjoyable stay. No kettle, tea making facilities in room, I did however get a kettle on a request but no cups, tea, etc luckily I had my own!!!
Its friendly atmosphere and proximity to Eftleing
The staff was absolutely fantastic and sweet nothing at all
Breakfast was excellent and bar was also vert good
Friendly staff, always ready to assist, close to the Efteling.
The hotel is very conveniently situated at a 5 minute walk from Efteling; and the staff was very friendly. The rooms were comfortable and the breakfast was very good. The kids also enjoyed the play area, and we all enjoyed these 2 days despite the terrible weather!
The owner is great, he helped with everything he could.
Very friendly owners, made welcome immediately with nothing too much trouble. Very Good No
Family atmosphere Rooms need renovation
Friendly owners !!
The easy access to the downtown. The lovely view out the window. The friendliness of the staff. Steps are rather steep and curvy and there is no lift. Also offers no safe, refrigerator or toilet items. Offered no help to take our luggage down from second floor.
Nice and helpful staff. Easy to find.
wifi available for free location out of the city
Close to our friend's apartment. Room had limited space.
Very Helpfull staff (Nancy) no
The very uncompicated and friendly staff. That the room was clean. It was a non smoking room.
location to the exhibition hall full of smoke when you eat and drink
it is a bit to expensive
The helpfulness of the staff. Very friendly people. WiFi was only available in certain rooms, so i had to be moved when i first got there, however the staff helped locate a new room for me.
Complete lack of spare electrical sockets in room, noisy from the road
The staff here is extremely nice. The room was spick & span. The hotel is conveniently located in a corner next to the freeway, yet you do not hear the cars at all. The rooms are like little appartments with the room's door leading straight to an outside gallery. The food at the hotel's restaurant was excellent, high standard and very tasty, which is not reflected in the price at all. We were warned that it might take a bit longer as there was a large group of people ordering food at the same time, despite the advance warning we got our food very quickly. No showercaps.
The breakfast buffet was very good. The staff was very helpful in giving us directions to our next destination. Had a secure place to store our bicycles (we were traveling by bicycle). The rooms were clean and comfortable. We could hear the diners downstairs in our room until about midnight but then it was quiet. The food in the restaurant was fair, not a great value for the price.
Friendly and very helpful staff. Very good food in the restaurant. Clean room, nice big bathroom, facilties good for the price. Pretty location and decor. It was exceptionally hot weather but unfortunately the windows only opened a short way and there was not even a fan in the room, which would have made it more comfortable. Also, it is very unusual these days for hotel rooms not to have a hairdryer, which meant I had to bring one with me from the UK,
excellant restaurant, very nice staff...good location for our purposes, very scenic. the stairs!!
Friendliness of the staff and quality of the food
We were welcomed with a smile and the staff were always friendly - the restaurant was excellent and goog values.
Nice and relaxing hotel; big courtesy of the staff; rooms very clean. Free parking for guests. No English language in the Restaurant Menu (but the staff was very available to explain).
This is a very nice hotel and new. (Good food nice room) No problems
good restaurant good rooms although ours was over the kitchen so a bit noisy all evening see above
The hotel is situated in a small village in the middle of the Dutch countryside. The room was modern and clean, the staff were very friendly and the quality of the restaurant was also a pleasant surprise.
Pleasant, comfortable hotel in the countryside.