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They had everything we needed right on sight. We liked the extras that they offered for our children. They received Wolf ears at arrival and had activities and a bedtime story in the lobby. We all enjoyed the waterpark! The game room closed at 9. I think 10 would've been much better. We couldn't fit everything in. We had one staff person at check in that wasn't helpful at all and wasn't very nice. Another person apologized for her and took care of what we needed. Everyone else was very nice and helpful.
Waterpark was phenomenal for an indoor park. Suited more for younger children than tweens. Had a hot tub that was for adults only but children were present and splashing around a lot of the time. Overall, pretty nice. Rooms could have been cleaner and they are not the "family suites" as advertised, they are double hotel rooms with log furniture.
Rooms reception reponse time to room calls people where respectful I could relax and have fun with the kids Breakfast at the restaurant it brought down the standard in my view
GREAT WOLF LODGE WAS EXCELLENT. THIS WAS MY FAMILIES FIRST TIME THERE AND I WAS VERY IMPRESSED. THE LADY THAT READ THE STORY YOU COUNLDN'T HEAR HER CLEARLY, AND THE FOOD IN THE DINING ROOM FOR BREAKFAST WAS HORRIBLE. OVERALL IF THESE TWO THINGS GET CORRECTED , THIS PLACE WILL BE AWSOME.
I like the perks of staying in a Cedar Point owned hotel so we got into the park 1 hour early. The water park was fun but not as large as we thought. The rooms need to be redone. The blankets were old and rough. Beds were uncomfortable and it was very loud in the hallways at night. The patio was screened in, wanted to use it but patio chairs were even dirty.
The water park was one of the better ones me and my children have been to.
The family atmosphere and how nice everyone there was. The kids loved the indoor water park. Enjoyed the screened in balcony. Room was very quiet. The room needed to be better vacuumed. Found toe nail clippings in bathroom and by one of the beds.