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We like this hotel very much - it was a return visit and was even better than before. Good food, lovely room, helpful staff, wonderful swimming pool
Nice localization - close to highway staff from restaurant seak only in German language
The Gourmet Restaurant ! No.
Good friendly staff , big rooms , although somewhat dated. Very nice and big breakfast. Internet not free of charge - very expensive eur 17,00 for 24 hrs...Should not be a problem to offer free internet in Germany.
All are fine. helpfull staff.
We liked the room, the quitness, the service from the staff and the price on the room.
Excellent hotel with good restaurant, easy parking and comfortable rooms Very long wait (20 minutes) for the lift made us late on last day. As on 12th floor stairs not an option with luggage!
To Expensive internet.
Clean, nice gym and swimming pool, friendly and professional staff. Considerable distance from Hamburg.
the friendly approach of the stuff
Information for runners was awailable
Very nice decor in hotel. Ideal for a stopover enroute. Breakfast was good.
A surprisingly good restaurant. We just wanted a place to stay for the night on our onwards journey and was pleasanrly surprised.Ver y good value for money when all you need is a bed. Did not expect this quality of a restaurant in a Best Western Hotel which I have used much in USA See above, the hotel is simple,good and what you need for an overnight stay.
Check-in and -out were quick and easy, room was very quiet
The breakfast was superb, great choice, nicely presented and plenty of it! Overheated during a warm spell at the beginning of october. Open window let the traffic noise in...
The hotel was placed about one days journey from my home. I stayed in rooms to the front, and the roads gave enormous noise.
very friendly staff, little christmas plate in room, tea and coffee making facility Room did not have a bath just a shower
Perfect german style no
Access to the Thermen Good restaurant Nothing nearby, shops, museum
Good, crisp and helpful service. Clean and neat rooms. Nice breakfast buffet. Comfortable beds. For us it was a motorway stopover hotel - as such excellent.
Place - garden - silence
Good location, excellent breakfast, helpful staff, back yard parking, free internet, clean and relatively cheap.
I needed something close to the autobahn for commuting. This hotel has good access by car with adequate off-street parking. The room was clean & recently redecorated and had the usual, basic contents. The furniture was in good condition albeit simple. Breakfast was very good. Staff were always friendly. There are plenty of places to eat at a 1.5km radius but little close by. I commend this hotel as a simple, family-run hotel that provides good value for money. Had I been without a car I would have found the location inconvenient. It is about 1.5km from the central railway station & restaruants.
Very friendly staff, clean and comfortable. Easy to get to.
No negative points experienced, everything above expectations. Room perfect, Hotel parking, internet available, very nice breakfast.
Small, clean, cosy hotel, good soundproofed rooms with very friendly staff and nice breakfast Some cars noise from street in case opened window
had a great night we went back for 2 nights on the return journey staff were great would recomend it.parking for motorbikes also excellent do not have one fault
We found the hotel clean and friendly. They serve a very copious breakfast. Easy connection for wireless.
the staff was very friendly and was very good at understanding english, and very helpful getting us a taxi to and from town the only thing that we did,nt like was no tea or coffee making facility,s in the family room
Helpful and efficient staff, cleanliness of room, excellent breakfast with wide selection. Restaurant only offered very limited choice on Sundays, however I am unused to travelling in Germany and this may be the normal occurence.
Pleasant and good service No
Leaving the hotel. The hotel closed the restaurant on the second night of my stay, so there was no food or beverages available. The hotel did not state that there was no smoking anywhere inside the hotel; had I known this, I would have stayed in a different hotel. I asked for a certain type of wine and was brought a different kind. I asked for salt and was given pepper.
very quiet location difficult access to the room no help with the luggage
Nice and peaceful location. Rooms, corridors and facilities looked dated. Hotel levied surcharge on payment made by credit card.
Very nice and quiet. Great place to relax.
Beautifull location, very quiet and landly area.
The hotel is really quiet because of the location. This makes it a good place to relax and unwind in the evenings. The free internet connection is very useful and I wish other hotels would follow their example. Hotel restuarant / bar is closed on Tuesday. You have to go to one of the local towns which requires the use of a car.
Excellent area in the summer for going jogging in the evenings. The free connection to the internet is very important to business travellers.
Dinner, excellent atmosfere, beautiful surroundings
Good breakfast and the normal rooms (that we got one) was OK. I ordered two rooms, however, at check-in we found out that due to their mistake they had only one room. Finally they found me a very very very small room with small and poor facilities and very small and poor bathroom. Need to mention that the hotel staff tried to solve this situation and I paid for this room 50% of the price of a normal room.
Very quiet peaceful place beside the lake. Not very varied breakfast, sometimes the hot items were in fact cold
The room was very comfortable and clean. Everyone was pleasant and helpful. A simple question. Why do you put the non-smoking rooms at the end of the hall as far from the stairs as possible. If a smoker falls asleep with a cigarette, he has a better chance of getting out than the non-smoker at the end of the hall. Silly, but you are not the only hotel that has done that. Maybe there is a reason.
The setting of this hotel, beside the lake is very pleasent , and the carp fishing must be wonderful, if you like carp fishing! All the floors have plastic "wood" covering which is noisy and makes the place feel like a hospital.Restaurant nicely decorated but the food was very dissappointing. We wouldn't go back.
Food was excellent Check out time of 10:00 is too early
Cleanliness, friendliness of the staff to allow for change in stay length. There was no elevator to second floor and there were few restaurants close by open late.
Quality service, good food A bit noisy from corridors
friendly service .Very helpful,the breakfast was good .A very good ideais the brunch till 1400h. This is not a real complaint,but because of the heat the room was even in the night very hot.The staf help us with a fan but not enough .Mobilairco would be an option.
Nice people, good food. Room was modern and clean. Nice location. Noise in early morning from nearby distribution depot was a bit annoying.
The breakfast in the (small but nice) garden. Friendly staff. No toilet in the room. Location a bit away from the city center. Price/quality not achieved.
The hotel is very clean. The stuff very polite and professional. The hotel is about 30 min with train from Hamburg Central Train Station (Hbf) and the ticket cost 4.40 euro. The only available internet is through T-Mobile wireless hotspot. A little bit expensive in my opinion.
really nice located - in the forest, but few minutes to highway, very reasonable room rate incl. breakfest,
Nice location, relatively easy to find with the right directions, good to have the parking included on site. Enjoyed the breakfast very much and also the restaurant was excellent for a relaxed meal after a day on the road.
Great, excellent. great location, ease to get to with car. large selection for breakfast and supper.
OK hotel with good breakfast.
Great, excellent, stay here. great location, easy to get to, very close to autobahn, good breakfast and supper. nice area.