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Location was excellent. The rooms were above average and parking was ample when we were there Reception service was rude and inefficient. While entering into the check-in desk front desk staff did not properly greet guests. Front desk service was rude and was more fitting of a motel 6.
Airconditioning was welcome as it was very hot. Complimentary bottle of wine was good. The room was spacious and comfortable and very clean. Wifi worked well. Noise of traffic nearby as it is just off the A29.
peaceful, calming, great location, an enchanted forest no
Location is amazing. It's a beautiful setting. Used to be much more charming. The A/C didn't work in the room. The hotel was at capacity so they couldn't move me to another room. Did bring me a fan, a very dirty fan. They left dirty linens outside the event center which was outside the area of 14-ish rooms where i was staying. Very unappealing.
big comfortable rooms Found blood on a bed sheet and was located near the noisy road
The room, the amenities, and the staff were spectacular. I felt like I was staying in an enchanted forest. The grounds were georgeous.
The grounds and location were good.
Our room looked right out onto the vineyard and had a beautiful view. Everything was really comfortable and welcoming, from the bottle of wine waiting for us and free waters in the fridge, to the cozy fireplace, and delicious chocolates they left each night. The bed was very comfortable and room was spacious. We really enjoyed the Friday and Saturday night wine tastings and met many of the other guests staying at the hotel. The breakfast was delicious each day and provided yet another opportunity to mingle with the other guests. Everyone staying here was happy and friendly! We also enjoyed walking around the beautiful grounds. I can imagine that the rooms not directly facing the vineyard, toward the front of the property, could be a little bit dark due to the mature tall trees around the property.
The service. From the valet to the bar to the restaurants the concierge booked us a reservation for, they made it a point to wish us a happy anniversary. Nice touch. The Lucy restaurant on site was a little slow with their service. Especially in the morning. Didn't really keep up with the rest of the hotel.
It is not too hard to have a great wine country experience especially when one checks out a number of wine tasting sessions at some of the great vienyards of the world. However, when one adds to it a fabulous eco resort experience in clerly a five star venue, your trip is enhanced beyond expectations. The rooms and amenities were amazing and the staff was all about taking care of the needs of their guests.
We spent a long weekend in Napa and had never stayed at the Bardessono before but due to the Good Buy and the online rating we gave it a try. It was one of the best decisions of the weekend. Being in Yountville is the only way to experience the wine country with the numerous wineries within 20 minutes (don't miss the Rombauerof Silver Oak tasting rooms) and some of the best dining in Northern California within 10 minutes. The rooms in the hotel are outstanding and the layout makes it so that you feel like you could be the only one there. The atmosphere is wonderfully serene and the common areas are well laid out. The bar wait staff were outstanding in their knowledge and their friendliness. Thanks to the management of the hotel for the traiing and oversight they obviously (but discreetly) provide. Just one negative - change the uniforms of the staff to lose the blousy pants.
The cottages allowed for great privacy. We loved that folks had their dogs. Next time we'll bring ours! Staff was super friendly. Great location .5 m from Sonoma Square.
Nicely appointed room, superior details. Excellent, responsive staff. Nice resort facilities, good location, shuttle to downtown Sonoma.
The friendliness and cleanliness No complimentary breakfast
Attentive staff and very accommodating. They couldn't pull our reservation into their system so we ended up with a handicap room that was all they had left.
The lobby is beautiful. The bathroom is in need of a remodel. The shower is incredibly small.
Nice pools and spa.
We love the feel at the Flamingo! People come there knowing theres good times and relaxation to be had! We all love the romantic history and ambiance. Has a great feel. Rooms are sexy and nice. People are friendly and helpful. Food at terrace grill is delicious. Spa services very luxurious! We are local residents and go frequently just to get away and have fun. Also love the events they put on. Having to leave!
Rooms Lobby Environment Fitness facilities TV only in sitting area of room with separate bedroom
Close to family. When I arrived the night manager was RUDE!!! When we entered our room, there was a used bar of soap in the bathroom - very unsanitary!!! There was a pill on the tray where the wine glasses and bottle of wine was - very dangerous!! What if a child had gotten hold of that?!?! A group of us wanted to go to the bar and have a drink but were told we had to pay a $12 cover charge because it was salsa night. We had no intention of salsa dancing, just wanted to chat over a drink. To top it off, they decided that putting up scaffolding right outside our room at 6:47 am on Monday morning was ok.
very nice for family food not to expensive, clean nice pool and pool area were not enough outlets in room for recharging phone etc no computor for public use they did say they were getting one and that it was stolen first time I ever heard that at hotel?
Clean, comfortable bed, easy parking right out the door. It was a Sunday night, which probably helped it be very quiet and the price was excellent..
I enjoy the pool to keep kids busy The check-out time is too early at 11am. If there's an extra hour, it would be great!
Upgrade to a suite. Excellent room. Quiet. No TV in bedroom.
It's a nice hotel with all the amenities for either a business or family stay including a nice pool, spa (I've never used) and restaurant. Staff always friendly and it is only 20 min from the Santa Rosa airport
I have been to Calistoga many times and this location was within 1 block of the top bars, restaurants and events. Great location. The multiple pools were very nice. Great place.
The air conditioner worked great on some really hot days. The location, 1 block from the center of town, was excellent. The price to value was a little heavy on the price side.
The location was perfect & once they moved us to a new room, the room was beautiful When we got to the room and turn the lights on, cockroaches ran into hiding. We informed the front desk of the issue and they said they were aware of the cockroaches. They gave us a new room the second night
Location is great Over priced for what you get. Hotels charging that much have a food service. It was not the set up i thought it would be. Didn't feel safe that the locks weren't automatic hotel locks. Would have gone to a different hotel. Wont be back and not recommended
The beautiful flowers and landscaping were magnificent and accented the amazing pools. The price was a little high, but we didn't check others.
This hotel was located in the spot! We never had to get in the car and drive. It was around the corner from the main street in Calistoga. And we loved the fact that the spa facilities were right there! That the pool closed at 10pm:-(
The pool and spas THE BED!! It was so hard we could not sleep. We had to remake the bed both nights by taking the top comforter off and using it as a mattress pad - and on the second night we added an extra blanket under the bottom sheet to try to make it tolerable.