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I thought the staff were excellent, and where the hotel is situated is perfect for someone visiting Zefat Our room smelt so strongly of furniture polish, it made me feel a little sick and gave me a headache. If I come back I would mention this problem in advance.
The best was location next to old city. Also tarace with a view to surrounding mountains is marvelous place to finish your day. Not helpful staff. Lot of stairs make your way with luggage complicated.
Great place, a fantastic experience
Beds were really comfortable and hotel was just lovely. I would have enjoyed a real bar.
very calm, lovely scenery. A really breathtaking view of the valleys surrounding the Galilee Sea from our terrace. And thumbs up for the nicest staff ever, in particular Gaad !!! no.
Location near art galleries Hotel was extremely run down- we were disappointed! we stayed at the hotel years ago- when it was much better.
delicious breakfast and dinner, beautiful view from balcony, nice large room no free internet
Very pleasant staff Not really 5 star facilities, ie. Rooms could be more luxurious, no tissues in rooms, there are many stairs in hotel and grounds, not at all suitable for disabled and small children, espec. In buggies, most 5 star hotels leave small gifts in rooms such as a bottle of water each day or some chocolates, but this hotel did not leave anything; a bottle of water would have been appreciated the most as we had to go down to the dining room each time we needed a glass of water
Overall, the hotel was aesthetically beautiful offering excellent food. The view is breathtaking and it's location is central to the artist colony, restaurants, and shops. The beds weren't so comfortable and blankets not warm enough to ward off the winter chill. Coffee/tea cups were dirty upon our arrival, as so one of the bathtubs had shampoo grease.
Large, comfortable room. Location and setting. Hotel staff were unfriendly and unhelpful.
Much enjoyed our stay - however visit could have been spoiled by one very rude/off hand member of the Reception Desk team! Room did not have a balcony and the view is now largely blocked by the growth of trees.