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quiet village near ruhr, good german food,internet and good service.
Kitchen waited to close until our arrival (we arrived at 22:00).
the ambience of the hotel, staff very helpful and the local food that was served was excellent.also the use of internet in the room which was included in the price was good for my business.
Very decent place to stay, well run and helpful staff. Restaurant serves good food both for dinner and breakfast.
Very good rooms and an excellent restaurant. Excellent station access and situated in the centre of a very pretty town.
Nice calm area and neighborhood, friendly service/personnel, good price
The fitness and spa facilities were excellent in regards to the equipment available for aerobic and weight training as well as different saunas and pools to swim in. When the room was not availabe on time, the staff offered a few cup of coffee to us while we waited. The hours for the fitness center were unrealistic for people who actually use them to work out. The hours started too late and closed to early. Additionally, there was a one hour break in the middle for "what"? We showed up over an hour after the authorized check in time, yet our room was not available.
The surroundings were very quiet, which I prefer. The hotel staff were excellent in every category and always very helpful. Extremely relaxing overall. Yes. The sauna was open until 0100 during the weeknights, but only until 2100 on the weekend. Why can't you have it open late on weekends as well?
Very good hotel. Excellent spa facilities. Probably need to be a bit more friendly to families with small children.
Excelent vier from the Breakfeast Room to seaside. Breakfeast met expectation
Excellent food and breakfast! Very friendly staff in the restaurant. It was very hot in the room due to lack of air conditioning(naturally would not have been hot without very hot summer weather)
Excellent situation next to a forest, close to the city. Lots of facilities.
Rooms are comfortable; good breakfast Too close from motorway (a little bit noisy) Far away from city center (Dusseldorf)
Location next to park Uneasy to find the hotel, because it is not visible from the highways.
The hotel was very convenient for an overnight stop, as it was very close to the motorway, but far enough away to be quiet. The hotel staff were quite abrupt, and wanted the money for the room at the time of booking in, which I have never known before. It was a long, long trek to the room. The breakfast made up for it though, this was really brilliant.
Restaurant facilities at the hotel
The breakfast buffet is top notch. Truly excellent. Staff was ok, neither overly friendly or helpful. I was very explicit in the reservation that I wanted non-smoking rooms and we were given smoking rooms. The front desk didn't ask before giving us keys, so we got to our rooms to discover they were smoking.
it lived up to, and even exeeded expectations. An earlier visit was very good. This visit was very, very good. We hope to use this hotel again.
It was really value for money, excellent hotel, very high standard, breakfast good beyond imagination. We were a group with baby and everybody loved it, great cusine, except that the service in the kitchen was terribly long in the evening. The waiting time in the restaurant in the evening was about one hour (not acceptable in such a great hotel!
very comfortable rooms, good beds, free internet, good restaurant very polite but extremely cold staff. Made me feel unpleasant though they were very correct.
Great room, excellent restaurant. A really special hotel. Good value, given the quality of the hotel and the attention to detail.
Very good eye for detail. Relaxing and charming atmosphere. I can recommend the restaurant; local, seasonal food, excellent. Good breakfast. 10 mins from Duisburg. If anything, the bathroom could do with more amenities and there wasn't a minibar. However there was a complimentary bottle of water and you could order drinks to be brought up with no extra charge. (Besides cnn, no other foreign channels on telly. Only german ones.) But non of this made our stay less enjoyable.
Overall a nice hotel with well designed and comfortable rooms. Very cosy ambience in the rooms and in the restaurant. A safe in the room would sertainly make sence and give it more value. Wine ordered on the wine-card was not available. The reception area personnel was partly not quite respectful
we were staying in a suite (as a last minute booking). Biking to Moers through nature, the use of the welness facilities and the room itself were all marvelous/splendid/great. absolutely not
Wireless lan, excellent resturant and service
very nice hotel, great dining room, but didn't have a chance to eat there. all in all very nice
The place is interesting and clean, the food is good. However on the first night the several rooms of the restaurant were full (there were plenty of trade-shows running in the area) and the service was very slow. a 45 minutes wait for a glass of white wine is a lot. Not just attention but also a touch of friendliness were lacking. Things improved considerably on the second night when the restaurant was less busy and a young trainee took care of my order. In spite of calling the hotel on the day before to make sure that everything was ok, I didn’t get the room that I had booked. That the senior front desk lady would then try and persuade me that a street- level "classic" room where the whole village can peep in, located in a separate house 100 meter down the street from the main building, is the same value as the quiet, terraced, roof-top "well-being creative" room that had been booked in the main building, only adds insult to injury, particularly since I got charged the same rate!
Gourmet food, helpful staff New room, had no phone and remote from main hotel.
Quit area Via your site I asked for en room with two beds only to find that they did not have any rooms with two beds
Ver few things were to be liked but would include that it is pretty quiet so sleep was good too many; internet very expensive for a business hotel; rates incredibly high, more for a 5 star hotel than this.The Mercure is about 2 to 3 star at most. Room was not ready at 4pm which is unheard of; no apology, no complimentary drink while waiting for the cleaning; room when ready was the wrong one so change for another room which was not ready either. Its also utterly expensive
The friendly and knowledgeable staff were very good. The bar meals were good, tasty food in large portions. Saturday breakfast was chaos, nobody on the desk to seat us and the manager running around barking at the staff as if it was their fault that everyone had gone to breakfast at the same time.
One of few (only?) hotels with rooms available during the plastics trade show. Price was too high given the facilities and location.
Its roominess. Breakfast included many different types of food, including full English breakfast. The fridge in the room. That one could get a snack until late in the evening. Useful to have trolleys to move luggage about. The only small thing was that our daughter was staying in the hotel too with her 7 month old baby. She needed and asked for boiled water to make up the baby's milk. This did not arrive. Perhaps a language diffculty?
Shopping, saw the country around where we stated and visited relatives room needed air conditioning
It is a very nice hotel that I have used offten
Bathroom was really nice and location is very good we were sent to the room with tourists living in it, situation wasn't nice...
A very friendly staff ,excellent breakfast and general conditions in the hotel excellent
Excellent menus - the cook is heading towards a Michelin star. Staff very helpful. Excellent swimmming pool and sauna. The bed was not very well sprung - every time my wife or I turned over the whole bed shook. [No lewd remarks please!]
? Check out took 25 minutes, Internet should be free on such hotels, and parking should be free also
Modern Design, confortable rooms with free wi-fi, excellent staff, first class restaurant with wide wine selcection, recommended exclusively to business travellers. The position far from the biggest cities of the region
The hotel has been completely refurbished and looks fantastic. My compliments to the owners. The staff at the reception is, as was before, still very friendly and helpful.
The welcome from the owner was friendly and efficient. The rooms were spacious and very comfortable - as was the bed! The shower in the bathroom was very good - plenty of hot water with excellent water pressure.
It was a perfect choice. We really like family hotels and this one is perfect.
clean room, perfect service and good breakfast
Good breakfast Reasturant seemed expensive, did not try.
the room was very clean,nice breakfast room, and nice breakfast, centre of town old fashioned style, very, very hot room
lovely hotel in a small town with very nice staff. Pretty countryside nearby but hard to get around without a car. We were very well looked after.
the place was beutiful
Food was outstanding, staff were very friendly and spoke very good English. Nothing
The Hotel is a comfortable, family run and friendly small hotel-the rooms are well furnished and equipped and the food served in the restaurant is excellent. We had a very pleasant stay both times we stayed there.
Comfortable rooms, some with balcony. Breakfast quite satisfactory.
This is a traditionally furnished hotel in a very convenient location for the town. Staff are helpful and food is good no complaints at all
The room was full of old characterful furniture. Cycle storage was good. Breakfast was good. lots of choice. Very well placed for town visit
An elegant and welcoming hotel. Very efficient and offering a comfortable stay Nothing - I was very happy with everything the hotel offered
i like amazing atmosphere of this old castle. all personal was very friendly
it had a family oriented feel about it and I really liked the layout of the appartment
The staff were very friendly and helpful. Check is was fast and efficient. The room was very clean and comfortable and the surrounding were fantastic. Would definately stay here again.
Rooms were very high standard, internet access, breakfast was first class, location very peaceful would like to have a english tv channel - sorry and details on local restuarant
The rooms are exellent It was written that check in can be done before 22:00. We arrived at 21:30 the reception was already closed. The keysof the rooms were under bench outdoors.
I arrived very late at night but the staff were very helpful and ensured that I was looked after.
The location in a castle grounds, room decor and view from the room. The hotel staff were unpleasant and unhelpful. The breakfast was not as we expected for the price. There was very limited drinks, shower gel, etc.
The rooms ar'nt in the castle. The hotel brochure is'nt really. The castle is closed. The breackfast is ordinary.
friendly reception, clean large room modern design with classic style, coffee & tea tray, tv, modern bath; extremely quiet although near to a small airport; good restaurants within 20 min. car drive; well equipped breakfast buffet in the old mill
Food and personnel
A fine hotel that shows (mostly) good attention to detail. Reception staff were friendly and helpful. The breakfast was very good, but the service clearing tables, providing new cutlery etc. was very poor. A big minus for such a nice hotel.
Perfect when coming by car as easy to find from the Motorway which makes it easy to acess the nearby region or trade fairs. Parking is free and the inhouse restaurant is excellent. Wifi still costs 6 Euros per hour or 10 euros for 24h, nowadays this should be free. Also the fitness club is not in house and a short walk away at 3.50 - but than 1st class facilities.
During the weekend this business hotel has great prices and the location is very central to Dusseldorf.
Overall our stay was a very pleasant one. The rooms were spacious and comfortable and Jules restaurant, which is part of the Hotel, was particularly nice. Good food and friendly, professional staff. There is a stale smell of cigarette smoke that pervades the entire hotel, including our room.
we all really enjoyed our stay and would definitely return! The rolled fish for breakfast was the highlight!!
All in all a very good experience, but the breakfast was very very good.
Excellant value for money hotel
The friendly and efficient staff, good restaurant and good size rooms
The room was a good size, the shower cubicle was large and the quality of the food in the restaurant was very good The menu choice could have been better.
friendly staff, rooms very clean and comfortable. Overall pleasant stay Bar service was slow but maybe because the hotel was fully booked. Restaurant floor was very dirty at breakfast on each day of our stay.
Clean & modern. The right choice for people travelling for business that needs a restful night. Reception staff has been a little bit annoying. They should smile at least once and try to speak a better english! Unfortunately not everyone travelling in Germany is supposed to speak german. In the morning the smell coming from the kitchen is really disgusting! I had to change my suit after having breakfast at the restaurant as it was smelling like a fried sausage.
Good location for motorway and ciy access. Secure underground parking and a relaxed airy hotel feel.
Very good stay
We are Americans who were welcomed and made to feel comfortable immediately; the staff were very warm and helpful. And we booked a massage for the next day which was outstanding: done in front of a fire by an excellent masseuse. We enjoyed our stay very much and would happily return. As in many of the German hotels we have stayed in, more bed pillows would have been nice.
Excellent hotel, very friendly staff. Absolutely recommendable!
Pretty good value, especially as it included breakfast. A pleasant 20 minute walk into Xantem which is a lovely town. Beds a little hard, shower room was small and our room (number 1) was next to the dining room/Reception, so although the hotel was in a quiet location, our room was not. Avoid Room 1.
we stayed at the main house, very nice and hospitable staff, excellent breakfast
Very good value for money, hotel was clean, quiet, and staff very welcoming. I would certainly stay again next time I'm in that area.
Very friendly staff , comfortable and tastefully decorated room , excellent breakfast.
Quiet place, friendly staff, excellent breakfast
I liked the cleanliness and the staff was great. I didn't like that the desk was closed when I arrived. I had to figure out a way to get into the building but did not have phone access.
Good for a buisness trip.
It was good location to go to airport,excellent for families.
The lady at the bar restaurant reception was very sweet and spoke awesome english which was v helpful...and the room was clean and modern...perfect for the airport run early doors. The beds are a teensy bit squishy.
Convenient location close to Weeze airport. Quite suitable for spending a night before early flight.
Convenient for Weeze Airport. Very friendly and efficient service. Excellent breakfast choice. Very good value
Easy to find, very clean and comfortable. Would definitely stay here again for early morning airport flights.
near the airport and quiet place,good situation,
Clean rooms, nice friendly staff, good breakfast and location near the airport, wifi in rooms. Very good hotel for transit accomodation and staff speaking good english helping you with everything. Near the hotel at evening or weekends morning it is problem to eat something.
The Hotel was very modern and clean. The staff and breakfast were excellent. Ideal for those using Weeze airport.
warm, nice service
Staff were very friendly and we received a warm welcome. Room very clean at all times. Excellent for a 3 star hotel.
Friendly, clean and tidy, helpful staff no
Incredibly good value, central and quiet. Immaculately clean. Very friendly proprietor. Absolutely nothing.
The location of the hotel, and the accomodations were exceptional, the personal who now run the hotel, made us feel welcome and truly comfortable. We enjoyed the close proximity to town center. Perfect transportations shuttle bus from/to the airport Weeze was a very short walk to the hotel, these things make our trip complete, we will definately return one day Nothing
Ecellent value B & B accomodation. Very friendly staff. Would definately stay again.
Particularly helpful proprietor No lifr. Not particularly easy to locate.
Loved everything about this hotel. Would stay there again. Fabulous