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The variety and quality of the dinner menu although an english version would have helped us make more judged choices
Very nice, modern smoke-free rooms (mine had a balcony and mountain views), elevator available, good restaurant, friendly staff. Best overall value I have found in Switzerland so far. Some may find the traffic from the village road (farm tractors etc.) and the bells of the church across the street, annoying. The latter seem to be silenced from midnight to six AM, however.
Second stay, and same good experience. Best value for the money for miles around. I use it for business, but it would also be a good base for tourism in the greater Lucerne area, as long as you have a car.
very nice people nice hotel just as advertisd, very good restaurant, clean tidy, relatively quiet, cant fault it
A very nice hotel in a beautiful location. Friendly staff and locals. Room was spacious and the bed comfortable
Good location exept the reception staff, the hotel staff was not nice. at the evening, we went to the hotel pizzeria and the staff there wasn't very nice and gave a lousy feeling. same for the breakfast in the next morning - waitress didn't understand english and didn't make an impression she wants to help. also - breakfast was very poor.
The location beside the lake was amazing. The staff are the most friendly i have ever dealt with........and i travel a lot! It is not cheap however i believe this is the whole of Switzerland.
The stuff wase very kind and nice. The time of the cleening room was axactly at th resting brake/One day,the first one, they did not cleen the room. The other dayes we stay outside antill they finished cleening' and it takes too long.
The hotel has local feeling but beautiful style - modern and traditional combined. The sitting areas in and outside the hotel are comfortable and attractive - a great place to sit and enjoy a drink or read a book. The food was fabulous! It was great - just worth noting for those who like to lie in that the church right next door rings its very loud bell at 6am!
First and foremost the staff. The owners, Sylvia und Philipp Moser, who are directly involved in the management, Marcus (reception), Mike (Restaurant) and Manuel (kitchen) deserve a special ovation.
Everything was comfortable and the staff was very accommodating. We ate two dinners in the restaurant and they were excellent.
Staff very friendly and helpful. When we got back at 22.00 after a longer than expected meeting (and the chef had closed the kitchen) they put together a good cold cuts and cheese collation that we enjoyed plus a nice bottle of wine from their good list. Our room was somewhat spartan (a rug on the floor would be welcome also tea/ coffee making facility).
The service, both at reception and in the restaurant was excellent - friendly, helpful and professional. The room was clean and airy. We enjoyed the food in the restaurant - we went to their Paella evening, although prices were high. We would have liked better views - although we had a deluxe room we still overlooked the cemetry and roof-tops before we had a glimpse of the mountains. We should also mention the church bells which rang loudly next door and did interrupt sleep! The town was a bit dead with very little to do and seemed a little 'down market' compared with Luzern.
Staff was very helpfull and friendly, nice interior, good breakfast (fresh fruit!) We missed some relaxing facilities such as a sauna, fitness...
Freshness of room. Free Internet! No bad points
Location was perfect for us as a place to come home to after a day's outing. A quiet village atmosphere, yet convenient by lake ferry or cruise to Luzern city centre. A stroll to the lake. Also convenient by train (about 10 minute walk to station and 12 minutes into the centre of Luzern). Management and staff compared with other hotels went beyond the call of duty to help us with travels including bookings for Glacier Express and accommodation at Zermatt. A lovely friendly couple and terrific support staff. We had booked 4 nights and chose to add 3 more as the location was convenient for all our travel which included exploring the countryside by car (to Interlaken). Excellent food to top off a busy day. Try it! They mean it when they say they want to be helpful to their house guests.
Really accomodating owners and staff, couldn't do enough. Excellent restaurant, very nice rooms (with balcony) easy access to free wireless internet - other hotels take note Hard to think of anything to be honest - but fridge in the room would be an improvement
Very comfortable, clean and simply furnished accommodation which suited us well for our five night break. Good choice at (cold) buffet breakfast. Dinner excellent as is adjacent patisserie! Well situated for boats on lake Luzern and less than ten minutes walk from the railway station.
Beautiful and comfortable room. Excellent restaurant. Helpful staff. I lost a credit card prior to arrival and hotel staff let me use phone and internet to problem solve. While it was close to the train station, it was hard to find at night.
Close to train station. Helpful staff. Very good modern decor rooms. Ideal base for luzern as I used it. No main light in the bathroom. Only light from mirror which makes bathroom quite dark.
nice view from balcony Parking was inconvenient. Breakfast was basic only
Hotel with a character. Excellent location and view. Pitty that we stayed only one night and had not time to do hiking around.
The position of the hotel and the room we eventually got (see below) When we arrived were allocated a room in the annexe, a sort of student-type chalet behind the bus park about a quarter of a mile from the hotel itself. We booked this hotel on the basis of its size and position. Nowhere in the literature is an annexe mentioned, and the whole sales pitch is centered around its location. We complained strongly and were given a proper room for the rest of our stay.
Location, beautiful scenery. Very nice and helpful staff. Clean and spacious rooms. Good breakfast. Internet access unreliable. Only serve dinner until 8:30 and no other restaurants around.
I am so surprised about the location and good service. Good rooms with enought space.
location and atmosphere small room, small bathroom
Nice beautiful location and interesting building. Room was small and there was no TV in the room. Noise from the next door was unbearable.
the location and the restaurant staff especially the manager, Martin, who was very helpful
I've stayed in alot of hotels over the years and this is just the best of any country i've stayed in. Beautiful hotel fantastic friendly staff, Myself and my girlfriend were greeted with a free fruit drink on arrival and treated like royalty. The food is also excellent and very reasonably priced.
the view of the swiss mountains, the central location
Nearness Lucern and the lovely village of Stans Breakfast was rather poor
location near to the interstate to italy noise during the night because of trucks at a location oppsite (started at about 4 am) the hotel and the interstate. No airco, room very warm but windows could not be opened because of the noise.
The Motel is ideally placed on the main route between Italy and France being exactly half way between my Italian and English homes.
Location, few meters from highway!
Proximity with my business destination.
Excellent position for my stopover during a trip to Dijon, courteous staff
Location near to the most beautiful part of central Switzerland and the charming city of Stans. Service and staff are friendly and effective. Free parking space. Take some soap or shampoo of your own.
The staff was very helpfull. The room was good, had a good night sleep. At our request breakfast was half an hour earlier than normal because we wanted to leave early. Our car was in the garage in the basement so we didn't have to take our luggage out.
Very warm welcome from receptionist. Exceptionally clean hotel, but a bit stark and functional. Collection of model cars in the stairwell was an unusual and appealing feature. Unfortunately they don't have a restaurant, although a decent one is within walking distance.
It's infront of the mountain and close to the Engelburg. The hotel address is not correct, so need to be updated, and there's no TV.
everything, esp. cleanness, area around the hotel.. the location is somewhat far from interlaken or lucern, but, if you have a car, that is no problem..you need a gps to locate the hotel
This hotel provides a perfect view and mood as this is a traditional switzerland chalet. Feel the switzerland at an affordable price. The building is made of wood, so it was too noisy.
Good value, interesting location, wonderful scenery. The evening meal in the restaurant of steak on hot plate was very good - one of my favorite meals this year. I would have liked to know there was no tv in the room. We could not check the weather.
Beautiful and very quiet hotel. The perfect place for relaxation. Not very far from Lucern. Lovely place!
nice view and region people not very friendly, no buffet breakfast, information given at reception not correct
The hotel was comfortable,the staff friendly and the food good --it was good value for the price
Very convienient for access to the cable car Stanserhorn-Bahn! Friendly staff.
Rooms very nice. Staff excellent.
Very clean rooms, close to the highway so good address in case you are on your way to another destination. Close to Engelberg, which is nice to visit. Good rooms with enough space. Good restaurant. Not enough bread at breakfast, once they were finished there were no new once (e.g. croissants). Diner is very good but a bit high priced.
the location was not good at all .The train does not stop at dorfli station if "request button" is not pressed. everytime you have to be careful while getting up and down at this station.Not a single shop around it.
traditional experience, breakfast, location
Smells in the corridors and very small shower room. Swimming pool cold and unattractive
Location was excellent, although we had a car it was easy to walk to the train, mountain railway or steamer. Hotel had a lot of charm. Staff were pleasant and friendly, especially the waitresses. The room could have been bigger. The motorway and railway are closeby but the noise didn't really bother us. But these are small niggles.
access to area points of interesr is excellent. The staff /front desk was seldom attended and the use of available facilities was not well communicated.
The staff were most helpful.The food was good but basic Information about the hotel was not a true representation - the sign outside showed "Swiss budget hotel" - and tiny ensuite.