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Staff welcoming and attentive, breakfast excellent,rooms clean and comfortable, plenty of parking, good geographical position. Whole decor outdated and worn. No apparent computer facilities for business people
The Hotel had absolutely everything we needed during our visit to Lowestoft,The staff were very helpful, friendly and efficient. The building itself is a bit of a rabbit warren.
Good location with excellent views Superior room not up to standard expected ie room small and bed not a king size
Very friendly staff, smart in appearence and very professional. Great view of the broads from room window Slight breeze coming through the bedroom window whilst closed, nothing to worry about during the summer months.
Excellent meal in the carvery Room I stayed in smelled a bit unpleasant. Probably the old carpet/decor.
The view from our room was breathtaking . We requested late checkout got it no problem breakfast lovely cooked to order all local produce . Had a fantastic stay will be going back with out a doubt.
We were upgraded to a suite. What a lovely surprise. We had a very nice room with beautiful views, very relaxed atmosphere. Dining: we did not try the Carvery menu, but had the a la carte - I felt my main course was pre-prepared, and subsequently was not to the highest standard. Passable. Breakfast: delicious.
Good location and adequate service. No specific dislikes.
We did not like anything at this place. Everything was really poor. We booked a room for 2 adults and two children because we have a 13 months boy so I could sleep in the double bed with him and my husbund could sleep in a single bed. However they reserved only a twin bed room for us and when I asked them how we were supposed to sleep they said it was not their fault and I could book a room with a double bed and a bed (which I originally booked) paying 30 pounds more. The rooms are dated, the carpets are dirty and needs replacement, the bathrooms need updating. The pictures on the booking website do not reflect reality at all. We couldn't stay there; when I saw the room, we decided to leave and look for a place somewhere else. They advertize it as a place for children, but we could aonly see senior people tehre and no children and all the facilities for children are dated and need a good cleaning.
To many to choose from owner liz was a excellent hostess and really made our stay homely Weather but coming back for the good food and wine made you forget about outside
The breakfast (Full English) Was without doubt the best I have ever had at any hotel anywhere
Nice sized rooms - good atmosphere
the bedroom and bathroom Having to wait for someone to answer the front door and to find someone to take payment who could work the card machine. Had to pay by cheque
The owner of Baytree House was lovely and very friendly, we got an upgrade to the Four poster room with Jacuzzi which was fantastic!
Pleasant, clean and nicely decorated rooms made for a comfortable overnight stay. Little extras like the small selection of DVDs in the room and free wifi were much appreciated. Easy on the wallet too, with the tariff including a continental breakfast with delicious home-made conserves.
Hostess was very friendly and helpfull, room was georgous
everything, a wonderful home cooked breakfast big enough for two, home made marmalade.A four poster bed up graded room, how kind. the lady who hosted the hotel very warm and friendly. nice location and near to a nice pub, for an evening drink.Beautifuly decorated and furnished and beautifuly kept and efficietly run.I loved it. the room I stayed in was going to have an shower added and this would have been better. i was not keen to share the bathroom facility.
the staff & the bed was really comfy having to go home
Very welcoming, lovely smell of freshly baked breads and cakes -i was on my own and felt very safe and really comfortable in surroundings. i would prefer a shower cubicle rather than a shower over the bath as there was no curtain to retain spray of water.
The room was very comfortable, as was the bed. amenities were excellent
The whole experience was relaxing and enjoyable. Our room, with a view of the sea, was a really nice size and very clean. My husband particularly enjoyed the 'full English' breakfast! The only thing would be more parking space.
Lovely stay, very welcoming
Decoration, Cleanliness, attention to detail, Service and the Breakfast. Could not drink the water in the room, and the bed sagged in the middle making it quite uncomfortable and very noisy at every movement. (Chopin Room)
The Victotian decor to the rooms & hotel in general. Rooms were very comfortable No evening meal or bar. Could also do with a desk or small table in the room.
The hosts Ann & Colin made us feel very welcome. They certainly have decorated the place very well and obviously take pleasure in giving customers very good service.
The owners are really helpful and kind. They do everything they can to make you feel at home. The breakfast is also very good, with a selection of cooked and non-cooked options. Check-out was very early (10:00 to 10:30am). However, we left a bit later (around 10:50) and it wasn't a problem. Since we were leaving Lowestoft only in the evening, we were welcomed in the afternoon for tea :) . Breakfast was also quite early for me for a weekend (7:30 to 9:00).
Very friendly stay. Affordable luxury with historical interest.
the qauint and edwardian style of rooms. Impresive breakfast menu, plenty to eat and beautifully cooked which is hard to maintain when cooking on a large scale. It had the impression that it was a "family run" business with the usual nick nacks of family life - photographs etc which made the hotel feel like it was a warm and welcoming home. It had the personal touch which is absent in many hotel chains these days. The windows over the bed got a little draughty duriing the night. However there were radiators and an extra heater supplied which kept the overall room temperture constant. The matress bowed in towards the middle of the bed making it somewhat uncomfortable. However, I am being somewhat critical as the rest of our stay was excellent value of money. Unfortunately, we stayed in the middle of November so our experience of the resort of Lowestoft is marred. For a once and prosperous resort, I felt it had lost some of its finery and the buidlings further down the town looked in desperate need of repair, but this is true of many british seaside towns.
Supremely comfortable with breakfasts to die for!
very friendly owners.great room .lovely breakfast.perfect place to stay will be going back.
I liked the old-fashioned feel of the English seaside resort. Because the hotel is not modern, it means that the rooms and the bathrooms are big. I loved the bath with its wooden sides. They are renovating but I hope they don't destroy this priceless Edwardian aura as they'll never get it back. If I have to think hard about it there was one little thing. They could leave a pot of tea/coffee on the breakfast table instead of having to call the waiter every time you want a refill. But, really, this is of little consequence.
Although they had no heating when we arrived they apologise and it took 24 hours to heat up . Very dissappointed with Booking com when they did not up date their price but tried to charge us £15 pounds over the top on two rooms.Think twice using Booking .com. Not a good rection on the phone when speaking to bbboking .com
Stayed for one night.The room was overlooking the sea.totally refurbished and very clean and comfortable, We stayed on a Sunday night which is very popular with customers having the carvery dinner so if your planning to eat in the Hotel make sure you book a table arrival.
Wonderful sea view from bedroom window, good breakfast, friendly and helpful staff, nice restaurant and bar. Good value for money. Room and ensuite were in need of an update and redecorating.. Minor faults such as the toilet roll holder was missing, tv was old and only had 4 channels.
Location Party in the hotel on the night we stayed, it would have been good if they had advised us or put us in rooms far wary from the noise
Location and view from the breakfast room / restaurant area Sign on front door warns of refurbishment - I would have expected to have been given a refurbished room as November in Lowestoft isn't exactly peak time and there were not many guests as far as i could see. Bathroom had mould in shower and old fittings, bedroom seemed cleanish but very tired. I spent some time trying to remember how long ago it was when i last saw a TV with only 4 (yes four) channels!! Adjacent room being used as a storeroom of some sort had no glass window and I could hear the curtain slapping about in the strong wind and rain. At least my room was dry and warm and the breakfast staff were pleasant and helpful.
a really comfortable hotel ,good sized room lovely veiw out to the beach and sea .Staff were excellent ,food very good and the price was very reasonable ,comfortable public areas nicely decorated . Will definitely return and recomend to others.
The peace and quiet, first time I have been able not to hear the other guests.
The location. On the seafront excellent beach. The choice of food and drink that is available in the restaurant bar and room service which is available 24hrs. The hotel staff were very friendly and helpful. I will hopefully be returning to the hotel as my son and I had a fantastic time.
The view was good. Room was very cold when we arrived and left hand window didn't close properly. Beds were two divans pushed together which was fine however the divans were very dirty, at least a valance could've been put over them.
Location/view Pricey for what was on offer
near sea front
The view from my bedroom, the friendly and efficient staff and the good food The shower on floor three was very low powered
Very friendly and helpful staff. Food was excellent. Pleasant, quiet location with good views. Plenty of car parking. Comfortable room. Sea view from dining room.
the staff were helpfull and friendly
We liked the comfortable room with a lovely sea view, the easy access, good parking, and very helpful but not overbearing staff The exotic menu had insufficient "basic" items for our simple country tastes
I love everything about it, the location, the size of the room, the facilities, the food etc. Nothing
food, service, rooms, clenliness flies around when eating in the restaurant
Relaxed atmosphere. Nicely refurbished. The food in the restaurant was excellent - evening meals and breakfast both first class. The family room was a good size and comfortable. Despite no smoking signs, our room smelled of stale smoke when we first arrived. Opening the windows helped, but I suggest that a full steam clean of carpets and curtains should be underataken in rooms that have previously been occupied by smokers.
The evening meal was excellent There was only one person serving everybody for breakfast - she was rushed off her feet.
Staff members were all very friendly and helpful. All the meals were of a very good quality and quantity The bedroom and bathroom were very cold.
Nothing at all. The room was cold and dirty.
The place was easy to find and in good location. The facilities were adequate for our purpose and plenty of car parking space. The staff were all very friendly and helpful and the food was good. Generaly good value.
Bed was very comfortable and room was quiet. Cleanliness was poor. A number of light bulbs in the room did not work, kettle was full of very old water. Shower was weak, room was a little cold despite the radiators being on full. Quite draughty windows which were dirty round the edges. Poor menu selection on Monday night, with only bar meals
The breakfasts were excellent
staff friendly and clearly multitask during the witer evenings, food good value unable to fill bath in room 14 [tap diverter faulty?] had to take shower-head off to do so via that medium. unforttunately forgot to tell reception on check-out
Lovely clean rooms, friendly staff, quiet location. There is not any
Homely friendly atmosphere. Lovely warm room Easy to miss from the road. Post code takes you past the address.
Friendliness of the owners and quality of the accomodation The derelict view from the accomodation
The room was large and well equipped. The staff (the owners?) were charming and very helpful. The breakfast was outstanding. I would rate some where between 4 and 5 stars. The signage from the road could be better, we went passed it a couple of times.
We arrived on a cold wet November night to a lovely warm room. The breakfast was very good too.
Really nice rooms and seperate from the main house. Seems to have excellent disabled access None
Very relaxing-very comfortable rooms-superb food-beautiful gardens and friendly but not intrusive atmosphere. An indoor pool would be the"icing on the cake" for this hotel but not at an extra cost.
the wine , dine & unwind was good value for money, we also liked the peaceful location. There was a great breakfast in the morning, with good variety. Lovely atmosphere in the thatched restaurant, however a few niggles which irritated at dinner. The white wine we bought was unchilled, and i had to bring that to their attention. The waiter, namebadge Win, then irritated further by clearing the bottle without asking whilst passing, whilst still a serving in it. From the room the shower was fixed too low for a person of over 6 foot and i just hate shower curtains!
the peace and quiet of the countryside
It was a really lovely getaway. It was very clean and warm. We were very well taken care of and the food was great. The barn resturant is beautiful and the service was brilliant. Homemade bread was served and the food was great. When the coffee came after the meal, it came with homemade chocolates and fudge and they were fantastic! The surroundings are beautiful. We asked for help getting to Southwold and were given a map to help us find our way. Really helpful staff. Would definately go again. The water pressure was awful! And the bed was too firm (for me anyway, my husband thought it was fine) .
Brilliant location, great room, lovely food, friendly staff, great service - all was perfect and we had an excellent break. None
Very friendly and polite staff, from waiting to reception. Set in beautiful grounds and a large clean room made it a terrific stay.
perfect stay ideal for disabled persons all perfect
Our room was great, very spacious & great views. However favourite was the barn restaurant. Was a little expensive for the room but would pay again.
Lovely staff, lovely setting, excellent food. only wish we could have stayed longer.
Good location, nice layout and gardens. Bathroom nicely fitted but shower was poor (low pressure)