The 4-star Mercure Kidderminster Hotel combines 19th-century heritage and picturesque country surrounds. The hotel is set in 20 acres of Worcestershire countryside and is close to West Midland Safari Park. It has 44 contemporary rooms, all with complimentary standard WiFi and satellite TV. Wind down in the onsite Feel Good Health Club and enjoy an internationally inspired menu in The Court restaurant or light snacks in the The Court Bar and Terrace. Our 5 meeting rooms can seat up to 300 people.
They actually phoned us a taxi so we could go into town and eat
The hotel had a power failure so were unable to provide food, television and the heating was off half the night, we understand these things happen but to still charge guests full price for sub standard facilities is a not very good customeer relations
Very helpful cheerful staff, very good breakfast, set in beautiful countryside.
Room very cold on arrival, no bedside lights only overhead spotlights, terrible television picture. Bar area very cold, food and drink very expensive, spa and pool in separate building.
I had heard good things about this hotel, and the approach and exterior was lovely - and in a nice location. it was very clean and functional.
When I arrived, I was a little disappointed to find it was a lot like an old folks home. It was fairly sparse and the decor was all a little bit stale. Be warned, if you go into Bewdley, everything is shut in the winter!
Because of a slight hiccup over arrangements we were upgraded to a suite. the staff were professional and helpful; the room itself was lovely, spacious and comfortable.
Good leisure failities, clean.
Kettle and remote control didn't work properly. Only enough coffee for one cup per person. Bed so uncomfortable we both had bad back ache for couple of days afterwards. Had to pull bed out because it didn't fit in the headboard fixture properly so squeaked everytime you moved. Restaurant so expensive for very average/poor meal and they tried to charge us £45 for breakfast we hadn't had.
Excellent hotel with good facilities in a pleasant and convenient location
Rooms were very modern with flat screen TV etc.
The hotel is quiet and comfortable with adequate, if slightly out-dated facilities.
The bed mattress in the room was in need of renewal
The staff were absolutely brilliant, very helpful with local info and booking cabs etc...
Booked double but had 2 singles pushed together!
The fact that we could have use of all the facilities. The staff were all very welcoming.