Good location. No hotel's wifi only paid gsm hotspot, average choice for breakfast, additionaly paid breakfast and parking, so overall not so good price/stars and service ratio for this hotel.
the kitchen at the restaurant is not good.
It is located in the very city center. Hotel allows guest to bring their animals. Unfortunately our neighbors had a big dog in their room - the dog barked very loud, howled and whined whenever they weren't there. As we made a complainment at the reception desk the lady told us there are no other free rooms left so we had to stay "with" the dog... I think the acoustic isolation of the rooms might be better.
1. A lot of extras beside basic rate. 2. Smoke in the whole ground floor doesn't siute for me and others who are not smoking. Smokers should have special place for their needs. 3. For so many years nothing is changing at this hotel. Well, except p.1 :)
an OK 2-star hotel, but really not impressionening I think that comfort and pleasure is going down in this hotel. I stayed there 10-12 times in the last 12 months, but no recognition. It smelled cigarettes all over in the room sections and in my room. still no free internet, although many other hotels offer that. Looking at the prices in the competing hotels nowadays, I think I try something else next time I go to Poznan.
Personnel was very professional, nice and available. Location is ideal, walking distance to the city centre and easy to reach by surface transport. Quiet area. Facilities up to Ibis standard; clean, neat and practical.
The staff was very helpful and the location is good (between the city centre and the Malta lake)
lack of bar facilities as hotal would not open bar as said insufficient people staying there. Poor for a hotel of this calibre
Good location and nice rooms
Excellent location, free internet but slow Hotel needs renovation badly. Specious reception area, smelling of cigarettes, has only two cafeteria-style tables with four chairs. My remote for an old TV did not work properly. Replacement was not much better. Lights were very dark, thin towels, limited amenities. Restaurant plain and very univiting. This is definately not a 4* property and disapointment to the Novotel brand.
Close to shoppng mall The restaurant and bar were poorly provide for: no cocktails, and mainly Polish regional dishes
Good location for the city centre Building work oposite the hotel
Old hotel that would need to be refurbished
I particulary appreciated the silent room, with respect to both the external street noises and the internal ones. When I arrived, the hotel reception blocked with a pre-authorization on my credit card an amount greater that the total cost of my stay, to protect themselves from extra costs.
the room service guy was friendly
Location adequate facilities breakfast 65 ZLT should be included in room rate it was for 90% guests
best factor was lovely room didnt like non smoking bar..as it part of restaurant & it closed very early.no nice homely bar feeling.
Restaurant was excellent, the staff very helpful
rooms are ordinary. price was high for a poorly equipped room.
Nice clean room, good service.Nice breakfast
The room was fair for the money. Reception service. Because of severel weedings, we were secondary. No restaurent, hat to eat in the room, if wee wantet something. This should have been known for us.
Garden and place. Nothing.
The staff was welcoming and friendly. Most spoke English. The room was large, elegant and very comfortable. Parking was free, so was wi-fi internet and breakfast was also included in the price. Would stay again if in the area. This hotel is terrific however a car is needed.
best out of about 50 for dead in the center of town. i took photo of room strait away as so good .breakfast was good .and so quirt i will go 2 poznan again and prove 2 my partner how good this place is. thank you for just a wonderful time. yours. gordon. may be only thing wrong not that it botherd me ,was veiw from my window .just roof tops
This was my second stay and my third will be in November - a really excellent place to stay.
The Staff was great, very happy with my stay The many stairs had to climb everytime felt like a smoke
Location, view from the window, design
Superb location and an absolute bargain.
Friendly and helpful staff plus excellent location, though not exactly as described Three flights of stairs to get to it, entry is via back street not the Main square, the building has a front on square but the address they quote is currently a Wild west theme restaurant
The accessibility to an old place with restaurants and pubs in front of a massive church, really charming. Wifi free of charge and staff very nice. Take care this hotel proposes single/double room and dormitory with sharing bathroom.
the newness of it and the friendliness of staff and the cleanliness and that breakfat was included also that you could use free internet and maek tea whenever you liked the fact there was so many stairs a lift would be good.it would have been nice if there was curtains in the blues room and we had to ask for lamps.also locks on the shower doors.
My third stay there - very nice place although the area outside in the street is noisy!
Very good central location, very clean. my room had modern cool look. bathrooms also new and clean. very god value. great communication before arrival
the hotel was excellent value for money the staff could not have been more helpful Tea and coffee in the bedroom wouldve been welcomed - i appreciate hot drinks were available free in reception
It has a very nice position, helpful staff and comfortable rooms. It is worth staying in this hotel during your business travel. It is a bit too far from the Trade Fair in Poznan so that it is hard to reach it on foot. Anyway, there is a good tram service 200 metres from the hotel that allows you to reach the Fair easily.
The hotel room was clean and everything was new, there was a free Wi-Fi, hotel staff was very nice. I strongly recommend the hotel.
Good location to Old City Centre and tourist areas. Rooms were large, clean and well equipped. It would have been nice to have a bar facility for relaxing after a day out.
The staff were very helpful Would like food available
The service in the room and at the reception were first class. The buffet breakfast was extensive. The room furbishings were new and very clean
very good speed of wi-fi internet, large tv, comfortable bed. I liked very much all these little details (as chocolate near bed, free juice and water, coffee in reception, ribbon on the towels ect..). all this make me feel welcome at the hotel. I think this hotel deserves 4 star. I understand, maybe it's not worth to keep reastaurant at the hotel. but there could be at least bar. It would be great to get there a glass of hot wine in the evening.
rooms were lovely and warm,shower excellent,beds very cosy.10minute walk to square.big market opposite hotel,with some good bargins.This is the fourth time i have stayed in this hotel and will come back,for sure. everything fine.
location and value for money no restaurant
Very comfortable beds, good location, good breakfast, lcd tv It got a little cold at night
The staff spoke English very good, and were very happy and polite. Super hotel! Hard to find! We had a GPS, but could not find it. Not good breakfast!
Cleanless, staf the absence of ironing service, bus facilities
Very good value for money, very high standard for reasonable price. It's a bit hard to find it, I wouldn't advise anyone looking for it without GPS - and even without it we had to ask locals cause we drove too far and didn't know how to turn back - although it was also caused by the fact that road was new and our GPS maps didn't work well enough
New, clean, restaurant It was very new, many service (spa, etc.) didn't function.
This hotel was an excellent interpretation of modern Poznan, Poland. The staff was very courteous and helpful. All the amenities of home were available at your disposal. Whether your stay is for business or pleasure, this is a great choice that will satisfy both purposes. Make sure to take advantage of the breakfast that is available, it is absolutely worthwhile!
Everything was just wonderful. Nice and very spacious room, well working Internet, the bar and restaurant. It was nice to spend time at swimming pool and spa after experiencing the old town. Will recommend this hotel. The air condition did not work well and cause coldness at night. But it was not a big problem and we enjoyed our stay.
Excellent check in/out process. Friendly Staff. Good Breakfast. Good facilities None
Brand new and well equipped. Big rooms, not bad breakfast.
The hotel is completely new. The room is very nice. I went to the restaurant and I enjoied a lot with the mediterranean cuisine. There is free high speed internet service. All people who works in the hotel are very friendly. Excellent, everythig were excellent!!
Very knew and very clean.
Central, clean and reasonable Desk staff quite officious
the peace and quiet no kettle in the room
Location is excellent. There was no air condition in the room and it was impossible to sleep. The room faced the street and it was noisy and hot.
The location was perfect for our visit. Ideally situated for the old town square which is where we wanted to be. Bar did not appear to be open at night for a drink when we arrived I know it was 10pm but would have thought it would have still been open, there was not mention of the restaurant either
Good breakfast, nice big bathroom, mostly very helpful staff (there is always one bad egg...) Double bed was not really a double but two singles put together, and when a different room was arranged it was the same. in the end we didn't mind too much...
Central location, professional service
As the majority of restaurants and activity takes place around the old market square this hotel was perfectly located to the square. The room itself was as advertised on the internet in terms of space and the facilities such as the buffet breakfast were good given the price paid for the room. No hairdryer in the bedroom, I understand they possibly had previous issues with the two pin problem but nowadays most travellers are equipped with such gadgets and to specifically not allow them in the listing for the room (razors only) was disappointing, however, the Hotel did accommodate us when we requested one at Reception but all other friends staying in nearby hotels all had such a facility in their room.
location,cleanliness,the staff were always willing to help with questions and ringing taxis etc,breakfast is served unyil 11 so we didnt have to get out of bed too early.
Good Location : We can visit several sight seeing spots ( Square of Old Town, many theatres, museums, and agreeable parcs, etc. ) from this hotel, about 2 - 10 minutes by walk to go there. Though it's far from rail station ( Poznan Glowny ) by walk : at least about 20 minits, but we can go nearby this hotel easily by Tram no.5, about 10 minites. Staff : Very good receptionists. They are all kindhearted and did there job quickly, smoothly. Room : Very large and confortable ! Big bathtub and king sise bed, with separate living room. A littre worried about ... It hasn't safe box for valuables in the guest room. (But reliable receptionist keeps them at the reception, so may be not need to be worried)
I liked my room and the services of the Hotel. The breakfast was also very nice. Mainly all staff was nice too.
English-language capable. 5km from airport
The hotel is clen,the room in which I stayed was large,well-equipped and confortable and the brakfast was excellent. It was easy to reach both Poznan city centre and train station (trams 15 and 6 respectively).,the former being about 25 minutes away and the latter 15.
The warm welcome. Help and advice on sites to visit, assistance with using public transport. The restaurant sevice and standard of meals was very good.
Excellent facilities and within easy reach of the City Centre by tram. Exceptional value.
Excellent value for money for the rate we paid, The room had everything we wanted and was perfectly clean and well made up each day.Staff were pleasant and helpful, The one English TV channel needs to be a bit more adventurous, Sky News repeating every 15 minutes is rather pointless, The breakfast was excellent if you get down early as replenshment is very slow or non existent, but again for the money we paid it was first class Nothing we really disliked but some may find it a little too far out of the city centre, although there is a tram stop immediately outside the hotel. If you are there for a few days buy the 48 or 72 hour tram pass it works out much, much cheaper
Big room, situated backwards, adequate furnishings.Good breakfast buffet Very good restaurant. Pay attention to special offers, full prices inadequate. Free parking only before the hotel, avoid high prices for attended parking lot. Some receptionists speaking poor English, insufficient assistance about the city. Cargo planes into late night. Poor satellite TV. Cleaning ladies enter without knocking. Only a small bin in the bathroom, no bigger wastebasket in the room - extra trash bags and empty bottles not removed for days though complained. Complaints handled with delay or not at all. Reduction in restaurant to residents granted only after complaint.
Location, because I had business nearby Hotel is run by state-owned research institute, so they lack basic hotel management know-how
The friendliness and warmth of the hotel staff (Kamila and the team) were fantastic. We have stayed in lots of hotels in the past 10 years, and they were easily the best.
Very good help
Very nice and spaceful room for 4 people. Ideally located in the heart of the old city. Price unbeatable !
The hotel is in the great place, rooms are clean and nice. Stuffis helpfull, i would recomend this hotel to everyone traveling to Poznan.
location lack of space
Excellent location. Friendly staff
privacy of the apartment strong smell of refuse in the downstairs entrance.
The location is very convenient to see the old city and many beautiful places around. The staffs are so nice, kind, and friendly. They always provide good services, info. Since there is a bar downstairs, so a bit noisy during the night but i don't mind at all. Around the hotel, so many good restaurants (i.e. Sushi, Mexican, especially the best Polish restaurant Aventis with traditional polish plate, so good).
Fantastic location, in the heart of the town and minutes away from the town square. Don't miss the goats at noon.
I thought that the Reception staff were exceptional. 24hr service is great, great knowledge of local restaruants. There were waititng for us with the breakfast much longer than opening hours which was really nice. The apartament was really spacious with good bathroom and very hot shower! And the most amazing location ever - old town of Poznan just round the corner. In the heart of all great clubs, caffes and attractions of Poznan. It has been bit noisy as there is a great Latino pub next to Hotel but absolutely acceptable.
Good location,room was comfortable,good breakfast,but 6.30 would be more convenant than 7.00 Only breakfast times,would prefer 06.30 start
very accommodating staff. Good value, spacious rooms. Location good with pleasant park nearby. Renovations in progress detracted from hotel's normal appearance. Very good breakfast to offset it not being included in the price. Value for the cost. Would stay again. Yes, the colour sceme of the rooms is a heavy brown. While practical, this could be lightened to provide a more lighter customer experience. Whilst this is less important for me, some people might not re-visit due to this factor.
Close to Train station WiFi was not in room. It was mentioned on their website
The staff were very helpful and courteous and the rooms most comfortable. The hotel was very clean and had a huge television with free internet access. I would definitely go again.
Good location. Great value. A bit noisy, due to flying planes, but that happens in whole Poznan. Ventilation!
Clean rooms, friendly obliging staff. Wifi connection fairly reliable. Heated showers with clean toilets. Shower door was partially faulty but still functional. No kettle for boiling water.
The staff was very knowlegeable and accomodating. Breakfast was very good, although the lighting in the room was minimal, although very tasteful. No
Helpful staff, very comfortable bed, nice quiet location but convenient for town centre. Good selection at breakfast. It would have been helpful to have tea-making facilities in the room.
Very helpful staff. Was v clean. Nothing particular - apart from a noisy bathroom fan on an annoying shut-off delay
Friendly staff, clean room, good breakfast nothing
Very nice and frendly staff. Security parking of the car. Nice and clean room. Internet in the restaurant. Breakfast was boring/not good and not worth 3,5 Euro, so we made our breakfast ourselves. The grass in the garden was so high that we could not eat outside as we would have liked to.
the room for 3 person was small
All of the rooms together Staff were very slow and the hotel was miles away from anywhere
kindness of hotel staff nothing
everything except the bedding. the covers were too small for two.