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very friendly staff with excellent service. Rooms had outstanding views of lake Thun. Highly recommend this place to anyone planning to spend time at Interlaken region. The rail station is also close by and well connected!
Kindness of staff, expecially restraunt's madam. Very thanks for all staff during stay
View of the lake was excellent abeit noisy as it is situated on a main road and rail line Decor was original 70's and a bit worn. Interior walls had cracks and needed a coat of paint
views from balcony location nr train station. breakfast selection could of been improved. Corridor where damp was,nr room 105 smelt horrible when first arrived only improved slightly during stay. plus closing restaurant windows at night could been quietier instead slamming them shut late.
The view from our balcony. Breakfast is ok. Staff was helpful. Free parking. The area by the lake belonging to the hotel was not neat - the grass was high and there were tools spread all over the place!
Accommodating and friendly staff, clean rooms, comfortable bedding, hotel is located in a mountain-valley town, the hotel's restaurant charming terrace provides lovely views of the mountains. My family and I ate here for dinner and breakfast and gave the food raving reviews. After almost 4-5 days of traveling around and staying in many hotels this one was a breath of fresh air. It was clean, accessible, had good food, and friendly staff. Excellent value. No
Helpful, friendly staff. |Very comfortable, pleasant room. Room sometimes a bit chilly in the evening. Hot water availability variable.
Clean and tidy. Excellent food
This was the 5th visit to the Hotel National in Frutigen for my now 90 year old father. He adores "his" room with a view of the mountains, the care and attention from the staff, the proximity to the railway station and certainly the restaurant and their chocolate shop! Not a thing.
Really kind staff, lovely room, scenery location.
Julia, and the wonderful dinners
The quiet surroundings/mountains. The excellent food and helpfull service. The lenght of the bed was too short for me.
Very friendly staff and excellent breakfast buffet. We found the hotel restaurant (for dinner) best in town.
Clean rooms, friendly staff and great central location for exploring the Bernese Oberland. The attached bakery and chocolate shop made it a great way to end the day with a treat. An absolutely wonderful family hotel. We would definitely come back to Hotel National. Just one minor thing... mushy pillows that needed to get folded into a ball to provide good neck support.
Location and view from my room - to the top of the mountains. Comfort, although my room was quite small (however, not disturbing).
Beautiful location, friendly staff, clean mountain air, food, dining room views, bedroom with balcony No
Comfort and friendliness
especially the personal attention of the management and the staff
Quiet and beautiful scenic location on Lake Thun with superb mountain/lake view. We enjoyed wonderful breakfasts with choice of dining room/al fresco dining. Bus and Boat service was great-we visited the towns and mountains around. It was perfect!! None...well, a lift would have been good as there were three flights of stairs to our room. We were able (just about) for this, but this beautiful location would be inaccessible to some people on this account.
Very nice hotel with friendly, helpful staff. Great location with beautiful lake view. Enjoyed excellent breakfast on the patio.
EXcellent location right on lake. A short drive to major centres, perfect for getting away from city and still close to everything, but car is needed to get around. Nice large rooms and views over lake.
Excellent hotel with superior rooms and balcony and a perfect mountain view and view to the lake Thunersee.
I and my wife liked very much your hotel. It is a very good price/comfort ratio. We are very impressed by the position of hotel near of the lake, services and by the breakfast/diner room arranged in hunter-style manner.
Location is spectacular. Away from town but within walking distance of restaurants. Beautiful lake view. Exceptional treatment by staff/owners. Unfortunately for them located near highway and railroad but noise kept to a minimum by the hotel design.
As we expected, the room was older and rather small, however extremely clean. The staff was very accommodating and the overall attention to detail in this hotel was impecable.
The personnel of the hotel was very sulky! We had a very unpleasant incident at this hotel when upon returning from our daily outing we found our room open with the lights on and the door ajar! To our astonishment when we reported the incident to the person at the reception they just acted in a "I-dont-know-what-happened" manner and as if it was totally our problem. Apparently the maid didn't close firmly the door before locking it - the latch was out and you couldn't close the door without retracting the latch (unlocking) first. The other major disappointment was that the rooms are not on the lake but on the main inter-village road - very noisy - only the restaurant is on the lake. Every day the same breakfast - no vegetables.
The view and location of this hotel were very good, it was as I expected. The restaurant (dinner and breakfast) were excellent! The beds were very comfortable. We would certainly stay there again.
lake view no phone in the room, no iron, no tea/ coffee in the room. I am not sure why it is rated 3 star
beautiful view of lake Thun small room
Restaurant Room was hot like bad sauna, no air-conditioning, very expensive notice of location and hotel services. Not a hotel, i guess more like guest house.